The sales person Steve was great. He knew what he was talking about the Sthil br 200 blower
Great place to find keys if you need fobs for your vehicles little on the pricey side with very good customer service
Visited looking for a rather small and obscure part to fix a wheelchair glitch. The staff was SO helpful!! He found exactly what we needed, for less than $1.
Nice place to get hardware and keys made for ur house or truck/car
We picked up a kids wheel barrow for our grand daughter. We called first to make sure they had one in stock. The young man that took the call was very helpful. Not only did he make sure they had the wheel barrow, he brought it up front and set it aside for us.Thank-youRoger and Pauline Ostermann
DO NOT BUY A KEY FROM THIS PLACE. I order a key in august of 2020 and the guy that ordered it received the wrong key. I figured, okay we will get a new one and told them to call when it came in. It is now February 2021 and I still did not get a call from them saying my key was in. I stopped there and waited nearly an hour for someone to tell me that he didn’t know how to program my key and he told me to come back during the week before 7. I call at 6pm the following Tuesday to see if the correct person was there and he was, but he told me “oh I’m not doing this tonight you try to program a key in the dark.” I have been more than patient with them about this, but it’s just getting ridiculous at this point. It’s been 8 months and I still don’t have a key. They can keep it now. Worst customer service I have experienced in a VERY long time.
Helpful people they had what I needed and was reasonably priced.
Needed new outdoor timer for Christmas lights, young man who assisted very helpful, showed me several, we reviewed the directions together and I left with a great timer. Also needed unusual s iui zero battery, brought old one along, he found the right replacement. Staff always helpful and knowledgeable 🙂
Needed to refill my propane tank. Good service and helpful staff.
Always good service!
Very friendly and helpful staff members. Nice place to shop at.
Ok place. High prices
Very knowledgeable customer service over the phone.
Great selection, helpful staff
Theyre a little expensive compared to big box stores, but they always ask if they can help and have always had what I need. Very knowledgeable and friendly staff.
My husband and I were shopping for a new grill, and decided to purchase a Weber genisis e-335, which Ace hardware carries. First, we waited at least 20 minutes for anyone to acknowledge we were there, and another 10 for someone to wait on us. The man we spoke to knew nothing about the grill or it’s features. My husband researched this grill, so he knew that’s what he wanted to purchase. We live 7 miles from the store, and they absolutely would not wave the delivery fee because that’s their “policy”. They lost a nearly $1000 sale because of this “policy”. We left the store and went to Lowe’s and purchased the grill there. We try to support our small local businesses whenever we can, but sometimes their attitude makes it difficult to do so.
Ace seems to always have what Im looking for
Place was busy, was impressed the sales person took time to help me find and explain the items. Bought LP tank for grill I won. Did wait 5 minutes for the LP tech. to be available, no worries safety first
Very helpful!!
I went here Sunday July 19th to have a couple keys made. The first two keys cut were so bad. Not even a fraction close to the the original (master). Not even the same type of key. Got home to test keys on my YZF600R keys wouldnt even fit....So, return trip to the store to have them remake the keys. One younger associate was paging and paging for help. Finally an older gentleman walks over but, unfortunately, he was of no assistance either.At this point the store manager emerges from the back room, right next to the Lockshop.The younger guy was inquiring to the store manager about what key to use. (Dont know why, as key type is on the key.) The manager asked him if it was for a Kawasaki or Toyota. I replied, no, its for a Yamaha. This guy, the store manager, was arguing with me, insisting my key was not for a Yamaha but for a Toyota...Just persistent about it. I couldnt believe the nerve of this tool. I wont be returning. Ever. Ill drive the extra 10 minutes to Menards from now on.A successful business starts with the owners and whom they choose to run the daily operations. I can say, without a doubt, the Linders have the wrong pieces in place. Theres a reason this store is rated the way it is. It starts with people. This place has some work to do.
Great place
The last place you want to go to get LP tanks filled big inconvenience for the employees, the employee with the bad leg was rude.
Great service
Booooooooooo