All of the employees of the store were very polite and very helpful and the items that I was looking for he took me right to and made good suggestions and it was a very pleasant time
They are still finishing the inside expansion. The staff is attentive and very willing to help find the item we needed. It appears it will be filled with many hardware tools and other items. Nice it is in the northern part of Manteca. Quick to get to.
I always love going to Standard because everyone is so friendly and helpful. You cant find a store with more knowledgeable people either! They really take the time to work with customers. Standard has a beautiful showroom and I can always count on them for my special orders when Im updating my home. It looks like theyre remodeling right now and Im excited to see the new garden center and all the plants they plan on having! This place is always my first stop when I need hardware or anything else home/yard related! I appreciate all they have AND do for me as a customer!
They usually have what I need good service
Very clean, well stocked friendly service always a fun hardware store to visit
Great store for all your plumbing and hardware needs. Great staff. Very knowledgeable and friendly!
If youre tired of the big box stores stop by here. Its a big store but they actually have employees that know what theyre doing and will help you find what you need. I go here when I need anything that you cant walk in and pick up off the shelf yourself.
Its nice to be able to go to a hardware store where you can make a quick trip and not deal with crowds. Just wish they had more inventory.
Love this place. So much easier than big box. Not a huge selection but not too bad .
This is a real hardware store. Before the big ones showed up. Theyll have things that you dont find in the big ones.
Nice store, great employees, have a nice selection of everything I needed
Very clean and organized place. Alittle pricy but very close to home
They are all really helpful and know what they are talking about
The folks here are super helpful and friendly. The selection for parts and short lines are so much better than going to those big box hardware/home improvement stores.
Great customer service. A little pricey but worth it.
Friendly staff and excellent service.
Helpful, slightly above average selection, slightly higher prices vs home Depot. But the usually have everything in stock.
Nice people but hard place to find
Support smaller businesses and they have what I need. Quiet and easy to find folds to help.
Its close to my house and convenient with a decent selection.
Great selection of items. Very good customer service and no waiting in long lines. Parking is right up front.
Always helpful and a vast assortment of things, both large and small. Personel are extremely well versed in the products they sell.
Experienced, nice, great customer service
Went out of their way to accommodate my need. Even discounted a more expensive item to get me the pipe I needed which was out of stock.
Customer service at its bestEmployees are genuinely friendly and know there business
Very helpful and friendly staff. Its amazing all the stuff they carry. Much more pleasant and faster than the big chain stores. I always try here first!
I love it there
GreT staf. Lots of merchandise
Helpful staff. Much nicer than the giant stores and had what I needed.
On a Saturday in the spring and summer I always go here first.
Great place, quality products. Saved me with a beehive toilet plunger, and cheaper than I could find online. 👌
Bad service. Went return drain cleaner. Paid. Cash. Receipt in hand.No cash refunds. Old grayhaired clerk very rude. Got a gift card. Well never shop there again. Go Ace hardware in. RIPON.
Close and convient. Friendly helpful staff.
Found the items I wasnt looking for scored big time and the item I needed the employees were very helpful in getting me to the right corner of the store and finding my item
Absolutely delightful well laid out store very clean very very helpful staff glad we moved to Manteca
The crew is always ready to help, look up info and get you what you need, when you.need it. Thx everyone!
Was very good and Lori was very helpful 👍 and nice 👌
Very impressed with the employees they very informative
I love this place
Always greeted and asked if there is anything they can help me with! No employees running and hiding, like at Lowes or Home Depot.
There good
Outstanding service
They are very helpful
Better then the big box stores. And people to help.
Huge selection and very helpful employees.
Nice people
Quiet store loaded with anything you need! Friendly and helpful staff! Kids love the free fresh popcorn!
Good people.
TrueValue Manteca is very well organized and very clean. Id highly recommend choosing this store over any competing stores in the area because they seem to actually have an idea of what they are talking about as opposed to the professional barcode scanners at most other stores. Not to mention, free popcorn is always a plus when dealing with the stresses of home hardware purchases especially when, as a technically inclined person, you dont have much knowledge of hardware but thankfully thats where the courteous, highly professional staff (Kevin and Dave were in store today) comes in with a helping hand to help you find whatever you may need with smiles on their faces.
People are great
Although the staff is friendly and helpful, beware regarding the corporate policy pertaining to purchase returns. I purchased an item this morning by cash and was told to return it if it wasnt right, didnt fit, etc. Unfortunately during the return process, occurring about a half hour later, I became really surprised.Returning to the store I conversed with the manager. She informed me that their corporate merchandise return policy is to mail the customer a check for any returned items paid by cash even when accompanied by receipt. I remarked that store personnel should indicate this to customers at purchase time and perhaps post a sign in plain view for customer relations.The manager pointed downwards below the register counter and I noticed a small black lettered sign. It was posted below my waistline.The manager repeated she was bound by referenced corporate policy stating there was nothing else she could do.I subsequently purchased an item totally unrelated to my initial purchase applying the refund money due. I departed without reviewing the receipt handed me.In my opinion, this corporate policy is totally unfair to customers whom elect to pay cash. By paying cash, we are saving businesses the cost they are charged by credit card companies. Cash paying customers also contribute directly to businesses profits as operating money is received instantly from cash sales.I am contacting the corporate office to file an official complaint disputing the corporate office cash refund policy. It is not directed toward store personnel.I may also contact the Dept of Consumer Affairs, the Better Business Bureau and the City of Manteca referencing the corporate refund policy as well.I feel that customers should have the right to know in advance regarding this companys corporate policy pertaining to cash refunds. Also, it seems to me that, any posted sign should be larger and perhaps at a higher level. Such postings may be helpful in preventing issues and complaints regarding corporate policies.My advise to others is to be sure regarding any purchases to be made and make purchases by credit card if at all possible. It is my opinion that if other customers dont mind waiting up to two weeks to get their cash back via refund, that is entirely up to them. In my case, I just prefer to get my cash back immediately.Be wary also that up to date shelf pricing may not be consistent with register pricing. The following explanation for this opinion is hereby noted -A bit later this morning, I looked at the receipt handed to me by the clerk during the second purchase transaction. I discovered that she handed me back my original purchase receipt for the item that was initially purchased which I then attempted to return for a cash refund.I proceeded back to the store and obtained a copy of my receipt for the second item which had been subsequently purchased. At this point, I noticed two things:1. The register purchase price for this second item did not correspond with the shelf pricing. (However, it just didnt seem worth the additional trouble to me to bring the thirty cents price discrepancy overcharge of the second item to personnel.)2. I also noticed what seems to be a replacement sign in larger and red color letters. It seems to be positioned where the previous smaller sign, in black letters, had been posted. My attention to this seeming replacement sign was only because of the previous visit and issues referenced. At least store management and personnel seemingly have attempted to rectify a portion of these previously noted issues. But I still dont believe the newly noticed sign is in the correct location.As previously stated, the store personnel are friendly, but a mail a check is a mail a check and cash is cash. I am a customer that totally disagrees with Standard True Value corporate policy referencing cash refunds with a valid cash purchase receipt. Especially when the purchase is less than 30 minutes old and the staff recognize you and your cash purchase receipt.
Awesomeness, had what I was looking for.
Excellent customer service. These guys have all the plumbing supplies home depot doesnt have.
Wow, I thought I would support a local business instead of a box store, however, this visit made me reconsider. The staff was rude and did not know the cost of their own inventory. I wont be returning.
Poor selection.
Really really friendly people with plenty of knowledge.
Good selection, kind of a family business vibe.
Awesome customer service
Had exactly what i needed and very helpful
Friendly people
Its no osh
They have a little bit of everything...