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Total Wine & More
Arbor Lakes Retail Center, 12795 Elm Creek Blvd N, Maple Grove, MN 55369, United States
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Total Wine & More
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Ro
Review №1

Wonderful place to go when in need of your choice of poison lol. Beer, Wine or anything you can name. Staff is great and everyone is very helpful here. I learn that you can get better prices here than the average liquor store in town. Plus the more you spend the more points you earn.

Sc
Review №2

Good selection of beer, wine and liquor. Staff is friendly and helpful.

Ga
Review №3

Great service and their inventory of wines, distilled liquors was second to none. We went in just to look around but ended up buying several items. I would highly recommend you stop in to have a look. Bring your $$ because you will end up buying something.

Mi
Review №4

Lots of choices. Only downfall for me was when I asked a staff member for help finding something it seemed like I was a bother for asking. I ended scanning all aisles myself until I found what I was looking for. Found it... delicious

Sh
Review №5

I love this place but I learned very quickly you cant just run in and out. This place has so many awesome choices and the prices are worth the stop. I recommend checking it out!

He
Review №6

My first time here. I came on Saturday, 11/21/20. This store is huge! I love ciders, so a lot of pictures are of ciders. Plastic dividers at each checkout lane, many checkouts open. They even have a rewards program. Employees were friendly and helpful when I asked a question. Clean store. I liked the singles I could buy of ciders. They also have singles of beets as well!

De
Review №7

It can be a bit overwhelming because they have so much, but its great once you get over the initial shock. Best prices compared to any other store by a mile, the best service and the best selection. Awesome hours too! I do wish their app was better when it came to locating a specific product since they have so many items.

Ph
Review №8

Not a place where you can say anything bad about it. Knowledgeable staff reasonable prices. Large stock of every kind of liquor or wine you could ever think of. Phill

Me
Review №9

We love shopping at this location. The store is clean, the staff is great, and they have a wonderful selection. They have great prices too. Id 100% recommend shopping here.

am
Review №10

Love the selection here, however my daughter and son went in there the other day and my son(22) brought my 15 year old daughter in the store to help carry things for him. They ID them both at check out and when he explained to the older woman cashier that she didn’t have An ID and she was trying to leave to go to the car, she called a manager and claimed that she had to have id or they couldn’t sell to him or anyone with them. We completely missed this policy and didn’t realize it had to be a guardian When the manager came I guess he was very nice and because my son had already payed by the time my daughter was told to leave they let everyone else check out. However after my son and daughter left the building to get in the car, the woman cashier said “I don’t buy it she looks old enough to sit in the car” to my sons friend checking out with her. I find this extremely rude and disrespectful especially about kids!!. There was nowhere posted on the doors or building that you couldn’t ENTER unless 21. My kids didn’t know and understand the policy so even though it is policy and we respect that, my kids were very apologetic and respectful yet the cashier had THAT POOR of customer service. Very rude and I would have never thought we would get this type of service in one of my favorite places. Completely disappointed in the staff there and won’t be coming back.

Fe
Review №11

Huge liquor store. Clean. Employees very willing to help.

Sh
Review №12

I love craft beer and they have a ton of it.If you love wine or others spirits this is the place to go. The process are great also

St
Review №13

If it was closer to me, it would probably be my go-to liquor store. Very good prices and pretty massive selection. I prefer mom-and-pop shops and smaller chains, but they dont always carry EXACTLY what I want. Total Wine often comes through on that front.

Er
Review №14

Service is horrible. I have reached out twice trying to get an answer to why the 10% off spirits direct coupon did not work on my spirits direct item. Have heard nothing back. When I questioned it in store the cashier gave me a blank stare and shrugged their shoulders. Shopping in there is 50/50: either you get swarmed by people recommending their house brands that they make higher margins on or you have to work to find someone. Ive been shopping here for years but Im waiting to see why I should anymore!Edit after Total Wine responded: There was a 10% off Spirits Direct coupon that was valid through September 5th, 2021. I made the purchase on August 25th, the coupon worked in their application, but I wanted to come in and make the purchase. Nice of them to try and insinuate I am lying about this and tell me to ask someone else for an answer. They can look up this transaction and have it fixed in a minute but they wont!

Jo
Review №15

They have a huge variety of beer, wine and spirits but that does stretch them thin making it difficult to get exactly what you want. Their prices are a little bit higher than I like too.Even though their selection is not as impressive in variety, I think you are better off shopping at a whole sale liquor store like Sams Club or Costco in my opinion.

Sh
Review №16

It was all good, they had the special wine, I drink and lil shot of fireballs in a cute lil six pack

Jo
Review №17

Awesome selection! Even found cordials and aquavits that I thought I could only get in Europe. Prices good too. Highly recommend.

sh
Review №18

Amazing selection of beer and spirits, as well as wine. The staff was super helpful. We couldnt find a specific beer, asked somebody and he took us right to the place. He even climbed up a ladder to find additional stock for us. I would highly recommend for the selection and service.

Da
Review №19

We have used Total Wine as our primary liquor store for years and that wont change any time soon. The stock is fantastic for all kinds of alcohol and mixers, the staff are friendly and knowledgeable, and our dog loves going as well! (Yes, the Roseville location is dog-friendly!)I cant recommend Total Wine enough.

Ca
Review №20

They have so much of a selection and the employees are really helpful. Sometimes the prices are a bit high, but this place has more product available than other liquor stores.

Am
Review №21

About 6 weeks ago I stopped in with my boyfriends 12 year old daughter. I picked up a 4-pack of hard cider & we headed to the check out. The cashier asked for both of our IDs. As I was getting mine out I told the cashier that she is 12 & didnt have an ID. She then asked if she was my daughter, I said no & that her dad was my boyfriend. She then said she had to get her manager. At this point I am confused because I dont understand what the issue is, I am 32 years old. The manager checks my ID & they proceed to tell me that they can only sell to legal guardians with a minor present. If that is in fact the case, fine, but that is posted absolutely no where in the store/entrance. I find it hard to believe that every person who comes in with a minor is getting asked this question. Youre not allowing grandparents, aunts/uncles, step-parents to purchase alcohol with their grandchildren, nieces/nephews or step-children in tow?! I felt very singled out. We left. We went to a different Total Wine location & were not asked a single question. Needless, to say I likely wont be back to the Maple Grove location, at least not for quite some time.

Tr
Review №22

My new favorite store in the metro!

So
Review №23

Outstanding cashiers and staff. Competitive prices.

Da
Review №24

They have Almost everything I ever want. Except this dessert wine called Nightmare. Lbvs

Ad
Review №25

The selection is truly that of legend. Mary is the one I always look for - shes always been a blast to talk to, and always been helpful no matter what Im looking for. I really like the vibe of the place entirely.

An
Review №26

Huge shout out to David Linstad-Total Certified Professional! My fiance and I and a few of our bridal party had the pleasure of working with David to select wine and bubbly for our wedding this October. Not only was David very knowledgeable, friendly and fun but he helped us maximize our value and savings for our big day! We ended up with some delicious selections to serve at our reception.Thanks David!

Gr
Review №27

Best place to get anything you need and the staff has always been helpful which is important because they have everything and the place is huge. Im a former bartender and I am able to find everything I need for speciality cocktails for any occasion.

Sq
Review №28

Total Wine is great and this store is no exception. They always have my go to buys in stock as well as several new things to try. I hope the in store events come back soon.

Em
Review №29

If they allowed me to live here, I probably would. Great deals with many, many selections to choose from. The staff is friendly and helpful. I went in several times looking for specific things, the employees directed me to the correct isle and shelf EVERYTIME!

Mi
Review №30

Excellent selection and variety, helpful and friendly staff that has never failed to have answers for even our most arcane questions. Very good prices, probably the cheapest outside of big box chains (Costco, et. al.,). Our favorite place for when we have a yen for something new to drink and need suggestions.

Pa
Review №31

I love the fact that I can go almost anywhere in the country and find a Total Wine. They have pretty much everything that you might want to drink!!!

Li
Review №32

Love this store it is so clean and laid out as to find things easily.

P
Review №33

Huge store but has everything. Some wine costs lesser here than some small chained stores.

Ma
Review №34

Total wine has the best ingredients for making a Christmas cosmo and other martinis as well. Cheers!I always love shopping here with so many choices and brands. Lots of good prices on wine and other alcoholic beverages. Staff was most helpful today and I love stopping here at 8 in the morning, before it gets crowded.

Ro
Review №35

Huge store. I don’t usually buy wine but wanted to get some for a party. Hard to know where to start with so many options. Good to know they have staff to help and good prices. They had lots of checkouts open and were friendly and accommodating. Good place to buy liquor items.

Pa
Review №36

Fantastic selection and prices. The employees were all extremely knowledgeable and helpful.

Ah
Review №37

I get “ Id check “ every time.. 3 out of 3 times they called manger over to review and check my id.. I have asked why this is and have never gotten a response. Tbh good prices but I’m going to take my business els where for now on!

Pa
Review №38

A huge selection of wine and spirits. No staff interacted with me while I was shopping to see if I needed any help. But the checkout cashier was very engaging. Will return if I am in the area

Sa
Review №39

Great variety of products. If youre looking for something its probably here. Its a big place but there are lots of staff around to help.

Na
Review №40

What a great selection of interesting beers! They have all the best variety’s of lagers pilsners ales sours stouts porters and everything you could possibly imagine!They also have a great selection of boxed wine! The staff is really nice and friendly!There is even a “beer cave”. Where you can actually go IN the cooler and pick out your beer! It’s like a behind the scenes look into how the store keeps the beer cold! Wowza. What a great time!

Ly
Review №41

Normally a pretty positive place, tonight, my husband and our exchange student, who we are legal guardians of, were asked to leave the store at the check out. No one under 21, was repeated over and over as my husband asked about the woman and her 3 children a few registers over, and as he asked about the last time we were there 3 weeks ago with him in tote and no one said a word as he helped carry several cases of beer out of the store.I looked up Minnesota state law and nothing says a minor cannot enter an establishment with their parents or legal guardians. My husband asked our student to go to the car and still was refused service. We liked bringing him there so he could see how you could find anything from all over the world since in his country, he can drink (even though he chooses not to and also does not here because the program policy states he will be sent home if he does).We wont be back to this store. Total Wine is still a cool concept. Maple Grove location should check out the laws. We can get what we need much closer to home anyway and if we want to go to Total Wine, we will just go further out of our way.

Pu
Review №42

Found everything I needed, had some help along the way with no issues and many of the workers asked to help.

Di
Review №43

Cheapest prices in town! Sometimes they get a little carried away at the registers. The way some of the employees ask for I.D. I feel as if the police is asking me for I.D.

To
Review №44

Great selection service n prices

ja
Review №45

Great prices but the help isnt very knowledgeable.

Ma
Review №46

Great staff, they had what we were looking for AND the senior staff was VERY helpful with getting our cigars. Thank you!!

St
Review №47

Awesome selection and below average pricing on almost everything makes for a worthwhile visit.

Ja
Review №48

Total Wine is to Minneapolis what Binneys Beverage Depot is to Chicago. Great values at incredible prices. The only downside is the tax rate, which is comprobable to Chicago. The upside is no taxes on clothing or shoes. You can peruse the store for a large order with their app and pick up later - a great feature for our of town visitors! Ive seen Total Wine in California and other places, so just a matter of time before they come to your area. The Costo of Wine beer and spirits. But not trying to be everything to everybody. As a matter of fact - better prices than Costco. Highly recommend!

Ra
Review №49

The only liquor store you should go to. Prices are low and tons of items to select. Parking is easily available. There is also help if you need finding something. Very clean and neat store.

Ez
Review №50

Great selection of drinks. Staff is friendly and they also provide samples if you go during the right times. If you have a specific drink in mind, chances are they have it in stock.

Ja
Review №51

Dustin helped me find what I wanted...hes a great employee.

Jo
Review №52

Great prices, friendly staff except the lady with the long gray hair... avoid her like the plague.

Ja
Review №53

Great selections! Service was very friendly!

De
Review №54

This place has everything! Huge selection. I went in to get a peanut butter chocolate whiskey and found it right away

Ni
Review №55

Great selection of beer wines and spirits, friendly knowledable staff. Only let down - prices are a little high..

La
Review №56

I went in to purchase alcohol at the maple grove location, I am of age and I was embarrassed by the lady working, she accused me of a fake id after she scanned in and approved by the system. After that I proceeded to show her my passport card which is a legal document of my age, I felt it was unnecessary to make a scene and call over her manager. I am disappointed on how your workers handled this situation.

KA
Review №57

They always have what I need and the Employees are always willing to help.

Fo
Review №58

This is always my go-to liquor store! Theres always deals going on, sampling, and someone to help with any questions I have.

Ke
Review №59

We go to Total Wine - Maple Grove about every 2 weeks and my Husband would get a military discount. Today they say oh we dont do that.. you only get double purchase points. Manager looked at me so perplexed like he didnt know what was going on or had gone on at that store. NEVER have this issue at Haskells which I will say is now worth the extra drive for better customer care

Ja
Review №60

Great store in Maple Grove. Friendly staff & great prices.

To
Review №61

The best place for quality imported beers and best prices for spirits. Only wished they still stocked My Antonia.

Er
Review №62

Vast selection and friendly, helpful staff

Je
Review №63

Prices are the best here! Try the blue star vodka... Youre welcome 😉

Ly
Review №64

Great choices and usually great help. However, this last time the employee did not take me to where I should go but just said to go over there. I still had trouble finding what I wanted. Usually great though.

Mi
Review №65

Havent been to Total Wine in a few years. Felt wonderful to go back and find a vodka that I enjoy for a price that I cant beat anywhere else that I have seen, even with a discount.Although I live about 20 minutes away it was worth the trip!

Ja
Review №66

Staff are paid $13 an hour. Most of them see a customer, they will run away from you. Trying to look busy. I did receive help from an employee. But otherwise, most employees seem to be embarrassed for not being able to earn more than $13 an hour.

Ar
Review №67

It was pretty busy but the layout wasnt bad. They had the cider that I was looking for and couldnt find anywhere else. I had to ask an employee for help finding it and he lead me to it and was polite about it. The staff was polite and pleasant.

Be
Review №68

Always a great experience! Staff is friendly and helpful.

Si
Review №69

Excellent selection, found the marsala I needed!

Ke
Review №70

These are the best prices in town and the staff is super helpful.

Ta
Review №71

Great options for booze- without the major price hikes.

Ef
Review №72

Polite staff always friendly very helpful and the prices sweet Jesus

Te
Review №73

Awesome. We order online and do curbside pickup.

St
Review №74

Busy but well organized. Very large place with lots of variety. Masks were in use by everyone. There was hand sanitizer and social distancing also. I will come back even though its out of my way.

Pa
Review №75

Very knowledgeable staff helped me choose a very nice bottle of scotch for a true aficionado. Without her help I was so far out of my wheelhouse I would have just guessed. Thanks again for your great recommendation.

an
Review №76

We have been doing curbside pick up since covid started. Our last order was a total disaster! My husband came home with only 2 of the 4 boxes that were our order. He didnt know since they put it directly into the trunk of his car. He drove all the way back to get what he thought was the rest of our order. Today I noticed that we were missing our Bloody Mary mix. I called to ask for the mix to be delivered and was told that they couldnt, even though they offer delivery. DISAPPOINTING!!!

To
Review №77

Total wine in maple grove offers great prices and a VERY large selection of alcoholic beverages from around the world. As the name implies, it is one of the largest selections of wines Ive seen ranging in price.Definitely the best spot in the area for alcohol for your home

Wr
Review №78

Liquor super store. If you cant find it here, it probably doesnt exist.

Sa
Review №79

My husband and I love doing the 6 mix and match! Great way to try local and seasonal beers that they have in stock. Store and restrooms are kept clean.

Up
Review №80

Good stuff at good prices!

La
Review №81

Very clean, neat. Wish it would have been a lot easier to get attention of workers to give help.

Sh
Review №82

Always find what Im looking for, and some stuff I wasnt looking for and didnt know I needed. Staff is very friendly and helpful, order pickup is very convenient, too.

Pa
Review №83

Really wonderful selection of basically everything you want in a liquor store. The store is always neat and tidy. Great to browse different price levels but certainly price competitive. Staff gave me some excellent suggestions and are truly friendly and customer focused.

Co
Review №84

Best prices and most variety I cant even go anywhere else because its so much more expensive than total wine ..

St
Review №85

The Maple Grove location had very limited cold beer cans in the beer cooler. No Bells Two Hearted Ale chilled twelve packs????

Ry
Review №86

Fun place to visit. Lowest prices around these here parts.

Jo
Review №87

Online ordering and in store service here are top notch. Good Product knowledge by staff (both product recommendations and location). Would highly recommend.

He
Review №88

The prices are good here. But if youre coming for anything but wine and beer youre not going to have a great selection. The employees are focused on wine and beer, its too bad, but I guess thats what the store name is!!

Da
Review №89

They discriminate against women. They refused to let my fiance buy anything unless I showed my ID even after she showed hers. I wasnt buying anything and only went to accompany her, I didnt even have my wallet. Funny thing is, we were planning on using them for our wedding but will no longer. Theyll probably push back on this review and say its just policy but Ive never had the problem in reverse. Plenty of times Ive purchased without her showing ID. I guess total wine is stuck it the 1950s and cant get over their misogynistic culture.

Ra
Review №90

Luke was very helpful! He saw me looking lost and directed me to what I needed!

Mi
Review №91

Great variety, and theyve move the bourbon to the FRONT of the store (hail American drink)!

Ma
Review №92

HIGE HUGE selections well stocked. BIGGEST PLUS is the knowledgeable staff. They know whats on the shelves where its at. In the case of wine they can direct you to a similar wine at a lower price. My wife likes to have them suggest a new wine. They are avg about 80% on her enjoyment level

Pa
Review №93

An amazing selection of fine liquor combined with low prices, what is not to LOVE!

Mi
Review №94

Stopped in to get my wife a new beer, found it there. Was not disappointed.

Ma
Review №95

Keeps getting better!

Ma
Review №96

Never seen so much booze, and cheap!

Ja
Review №97

Always have something new to try and the employees are knowledgeable and always willing to give a suggestion.

Tr
Review №98

Love going here! Hate the traffic around the store. Staff is super helpful. Store is always busy.

Br
Review №99

Great selection of everything.

Li
Review №100

We want thank Derek for going above and beyond in helping in selecting our 612 brews and finding us 612 box. #612 #10foot tall and bulletproof. 612 is the race number of our friend injured in racing. This means alot to us. Thanks again Derek at the Maple Grove store.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:Arbor Lakes Retail Center, 12795 Elm Creek Blvd N, Maple Grove, MN 55369, United States
  • Site:https://totalwine.com/store-info/minnesota-maple-grove/1605?cid=referral:website_link::MomentFeed:1605_maple_grove_store_details_page:
  • Phone:+1 763-488-3300
Categories
  • Beer store
  • Liquor store
  • Cigar shop
  • Delivery service
  • Gift shop
  • Wine store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:11AM–6PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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