I went in and bought two used kites a 9 m and supposedly an 11 m as is deal Which I excepted did not have a chance to use either Kite until yesterday only to realize he sold me a 10 m Kite inside at 12 m bag when I asked for an 11 m. Went to exchange the kite and because it had been longer than a week and a half he refused to exchange or allow me a credit towards a more expensive Kite. I have been in business for 35 years and never have I ever written a review in a negative light but I have never ever ever been treated so unprofessional And borderline harassing rude. When he refused to honor anything and except responsibility for selling me the wrong size kite I was frustrated we then shared our frustration with each other upon which leaving he called me the N-word. I would stay far far far away from this guy and thisplace. Just went home filled kite to find out it has a huge hole in bladder doubt it can fixed so that is why he refused to exchange it. He knew it was defective when he said it would take him an hour if he took it back. I will let you decide if you want to do business with this place.

They are no longer doing any rentals. Just a retail shop. The owners seemed very friendly! The website wasnt up to date that rentals arent happening, so we drove there under the impression it was. That is the only reason for 4 stars. As a side note, the whole building is for sale, so you investors check it out! Seems like a neat place.

Came without a hose for my pump, the owner not only sold me a hose at a great price but was also very knowledgeable about the local scene. Was able to get a session in on my vacation all thanks to him. Great business, cool owner.

I’ve been riding for 20 years. If you’re a kiteboarder, don’t go here... they have nothing to offer. It’s primarily a fishing shop that used to offer kiteboarding stuff... Go to the otTHEside on Islamorada - fabulous!

We had an awesome experience today, the prices are great, you can launch right out of the back, and the owner took the time to show us some pointers for about 20 minutes to make sure we were comfortable before heading out with the Paddleboards. Did not worry about rushing us back, very friendly people and will return next trip!

Place outstanding. The owner very nice.

Doug hales review was so in accurate. Great place.

Excellent store, full service for my paddleboard getting a new pad.

I was coming down and wanted to kite at Curry Hammock so I called to ask about kiting there. The guy who answered said The kiting is no good theres no wind. I told him I was actually at Curry Hammock and there was wind, but I wanted to know if there were any rules or regulations I needed to followed. He said well if there is wind then kite. Just very very rude and not what you would expect when all you are doing as a visitor is trying to be courteous about where to launch and where to ride. I ended up calling Otherside Boardsports and the lady there was just as nice as this guy was rude.

Aaron was super helpful and allowed us to paddle board on Xmas. Even thought there’s not really wildlife besides birds it was still fun

Ordered some fins sight unseen and they were a bit too big. Departing for Carribean for 6 months and not much time to fix. Called Aeron on the phone and he said no problem, will exchange for the cost of shipping. You cant get better than that! John King, Houston, Texas

Friendly staff helpful info

Great shop tons of spearfishing stuff

Affordable pricing!

Awesome