To say the staff is nice and friendly at Kraft Tire is an understatement. They clearly explain tire options and definitely helped me find the best snow tire. They were so fast and professional; they even test drove my car as part of the service. They were also going out of their way to help customers feel comfortable.. I appreciated that they minimized the number of customers inside to maximize social distancing, I also appreciated everyone was wearing a mask. Thank you guys for all the help, clear explanations, and super fast service. Thank you for the friendly hospitality, I would definitely recommend.

I recently moved to Marlborough and needed my tires changed. They ordered the tires and had it changed the same day. I came in and the tires was changed and I got my inspection sticker all under 45min. I will definitely be taking my car here for any fixes. I couldnt be any happier with their services. The staff was super friendly, keep up the great work!

Great, friendly service from a family owned business that has been serving Marlborough and Southborough for two generations.Theyve never pushed expensive service items that arent really needed, and Ive always felt that they put the customer first and try to keep prices fair.

Went in for replacing two tires on my car.Excellent and fast service, reasonably priced tires and labor, and a very friendly staff.

Phenomenal customer service! They do a great job and will make sure you are happy. I am a regular customer and i am always 100% satisfied

I got a flat tire on my way home from work and by the grace of God was literally across the street from this place. They were absolutely amazing! I got there just a few minutes prior to closing but they helped me anyway! I would recommend this place to anyone. :) Excellent customer service, great prices, so quick, etc.

Kraft Tire is an excellent Tire Shop; for purchase and repairs, these guys are the best. Highly recommended, honest business men who take care of their loyal customers. A+++++

Very pleasant experience to get my car inspected. I arrived when they opened, and left 15 minutes later with my new inspection. Professional and efficient service!

Awesome service and work. had a small leak on my tires and they fixed it real quick, even when i just called in the morning. won’t rip you off either. might be a bit out of the city but it’s definitely worth the drive for quality service. super clean waiting room also which is always a plus. i’ll definitely be back here for any future work.

I usually never write a review on service places but this was a pleasant surprise. The prices were reasonable and the staff was friendly. I thought this was a chain going in but it turns out to be family owned. The staff seemed to have a rapport with every customer and was easy to deal with. The price quoted was pretty spot on and there was no pressure to add on any services or anything. I was told the job would take a couple of hours and ended up waiting just over an hour and a half which was nice. They did warn me that I would need rear brakes in the future but was good to go. I’d definitely come here again.

Driving to Vermont for a vacation and had a horrible flat tire in Marlborough, MA. Luckily I was at a point that I could call it a day but had to pick up a friend in Manchester early the next day. Looking at Google for tire shops, picked Kraft tire because of the high reviews and because it is family owned. I got there very early, was greeted by a friendly, professional gentlemen. He took my information - had the tire I needed and my car was completely done. I was on the road within 40 minutes. Definitely would recommend this place.

Great customer service. Was able to take care of my care right away. My family has been going here for years. Highly recommend taking your car here.

I fixed a flat tire here and came on several occasions when the tire pressure light was on. They are very reasonable in price and honest. For checking the tire light they didnt charge me anything. Would definitely come here again.

I’ve been coming here for 20 years and I’ve never had an issue. They do quality work. The owners are so kind and I completely trust them to only make the repairs that are necessary.

I love this place. People so nice and very capable. Happy with my total experience!

Ive been going to Kraft for years for all our family vehicles. Ive always had great service, fair and at a fair price. If it doesnt need fixing, theyll say so. My adult children now take their cars there as well.

Prompt service at a fair price. Trustworthy. Decent waiting area with wifi/coffee.

Very polite and professional. Didnt have the tire in stock I needed, so they actually told me I would be better off going to a competitor who had it instead. Thats a stand-up thing to do. Outstanding.

Friendly, great service, fair prices. Really a pleasure to deal with. They are my go to tire store. They are also happy to deal with tires shipped from Tire Rack.

I have been going to Kraft Tire ever since I moved to Marlborough in 1999. A family run place, Kevin and Gary have always treated me fairly. Finding a local, family-run automotive shop was one of the first things that made Marlborough fell like home.Having owned multiple cars at a time for so many years, all serviced at Kraft Tire, mistakes are inevitable. They have always stood by their work and have made things right. Replaced one rusted parking brake cable only to have the other fail a few weeks later? Fixed for free - parts and labor. Fixing up a clunker that had been parked too long to get ready for sale, where unknowables drove the cost past the estimate? Price lowered. Cannot remember other instances, just remember always being treated fairly.When a dealer quotes a price for a repair on a new car I often ask Kraft Tire for a second opinion. Sometimes they tell me the dealer is quoting fair and can do a better job due to model-specific tools. Other times they quote prices substantially lower. After so many years I now implicitly trust the quotes from this local family business that survives only by reputation. I heartily and fully recommend them for all your car work.

Awesome! ! I find this place because my GPS fail, but I know things happen for a good reason, they are the most professionals I never know! As a girl visiting mechanics have to give them thumbs up!!-extremely clean office and working area-extra fast service-and very kind to listen all my concerns

Excellent service and a very nice waiting room! They have coffe, water and you can watch TV or read a magazine!!!

Called and were able to take care of all my truck and car problems with a quick diagnosis and the procedure very fair.

If youre checking reviews on auto shops, Kraft is the place youre looking for. I still come back here when I can to get my car serviced even though I moved away. Honest, friendly, helpful - cant say enough good things about them.

If quality, integrity, and professionalism is important to you, then there is no need to look any further then Kraft Tire. They have been servicing our familys vehicles for over 20 years and I cannot imagine going elsewhere. Thanks guys for the work you just did on the Hyundai

I love this place. They are trustworthy and competent. Customer service is fantastic.

Professional, No waiting time and most important they wont loot people like other service centers(meineke)

Always professional & polite towards customers. Ive never had an issue with Kraft and they always do a great job on my car.

Great service. Great people. 20 years been getting tires and auto services.

Great

Very happy with the work that was done to my car.....I highly recommend these guys.

Went there for the yearly car inspection. Very fast in and out less than 30 minutes

Quality service at a great price, easily the best option in town.

Best place to take your car in Marlborough.

Excellent place to bring your vehicle for service

Good people and qucik quality service!

So nice and courteous!