Rude salesman kept having to try and track him down when I had questions. Tried to low-ball me on my trade in stating they would just junk it. In the current used car market I highly doubt it. If he had only been more professional and given me a decent amount for my trade in he wouldve sold a vehicle and gotten some commission today because I was very ready to buy. Will not be returning and highly recommend that you do not go here.

Great job by service department on my Sequoia. Fair, honest, and competent. Great customer service.

I leased a new Toyota Tundra and the whole experience was easy and stress free. Kurt in finance helped make everything easy to understand and Keven, my salesman, made finding the right vehicle an exiting process.

Just bought a car loved it. It was a great experience. I was treated with respect. Loved the customer service and the information I received about the car I was purchasing.

Leased a 2021 Toyota and everyone here treated me great! such a great staff! Come on in and see them!

Always fast and friendly service here! Definitely appreciate having them in town to keep my Honda Ridgeline in top shape.

I had a less than satisfactory experience with Riverside previously but decided to give one more chance and I am so glad I did. I had the pleasure of working with Mike. He answered all my questions and listened to any concerns. He was quick to help with everything and focused on the customer. I’d give him 10 stars if I could. If you need a car, call Mike at Riverside Marquette!

After dealing with Fox Motor in Negaunee I went to Riverside Auto Mall and they were able to get me approved. They made the process easy. Joe was knowledgeable and got us into a 2019 Dodge Journey.I would always recommend them for anyone to go to. They are friendly and willing to work with people with all types of credit.

My wife and I were very pleased with our experience at Riverside in Marquette we are from out of town and Nick Smaby had everything set up at our appointment time. He treated us very well and efficiently and the purchase was very easy.

The cars smell really nice.

Riverside did really good and honest business with me when both my cars broke down in the same week. Their service department is thorough, honest, and professional, and their sales staff are dedicated to helping even when a car shortage makes it almost impossible to buy a vehicle.

As usual, outstanding service. Riverside and Toyota quality is why I buy Toyota products.

I recently purchased a truck from them.Speak with Joe and tell him Keith referred you.

So far Ive had excellent care with my new car purchase. Nick S is an amazing sales guy. He Knew Exactly what I was looking for. Go see Him if your looking for a Vehicle!

Riverside Auto in Marquette was wonderful. We personally worked with Keven in sales and he was patient and never pushy. I highly suggest them. We are happy with our recent decision.

The sales man Joe was awesome! He went above and beyond to get me exactly what I wanted!!

Our salesperson was very helpful, not pushy.

EJ Mutersbaugh was great to work with. Overall he was patient, not overbearing, easy to work with. Thanks EJ! I love my Tundra!

Well I know for sure that I will never give any business to this place. There is an employee who works here that often comes to the grocery store that I work. One day he decided to, either jokingly or not call me bubba. Ive been overweight since I was a kid and that really hurt my feelings. I tried getting over it but now every time he comes in he completely ignores me and asks someone else, sometimes people from completely different departments to help instead. Real professional to treat someone who is risking their life at this point like that.

Purchased a pre owned Honda HR-V from Jordan Musser. Jordan and Kurt were wonderful from start to finish. They were friendly and professional. I was slightly dissatisfied with the detailing department but after speaking with Jordan and the GM the issue was resolved! Overall a good experience!

Great ideas nice lot, false hope if ya messed up your credit.

My mother went to Nick to assist her in buying a used car. He went above and beyond the call of duty from start to finish. Nick was so kind to me via phone and to my mother in person.

I bought my first car from Riverside this past spring and I had the pleasure of working with Cesar Guevara. He went above and beyond to ensure that he would find me a safe and reliable vehicle within my budget. He took care of everything from explaining my paperwork in detail, helping me understand my monthly payments, and gave me a 10/10 experience with Riverside of Marquette. I will forever be a customer of Riverside Marquette and a customer of Cesar Guevara’s for as long as he is in sales. Thank you Cesar and Riverside for my awesome Rav 4!

Disappointed would be the key words that describe my experience with Riverside. I have purchased 2 cars through Riverside. My first car was fine, but my second car has been a disappointment. They are not open on Saturdays so it makes it difficult to get in. And I would not purchase the rust protection since they do not stand by it unless you can make it in so disappointment.

Managed to get our car serviced quickly during a very busy time. Paige was very helpful!

I highly recommend contacting Cesar if you are in the market for a car. Helped me navigate great deals on used and new Nissans. So much so Ive been back 3 more times to purchase or lease vehicles for my family in the last 3 years!

Kurt made out purchase smooth as butter!

I had a great experience with the purchase of my new Nissan automobile at Riverside Marquette The salesman Erick at Riverside has helped me to find the right car I was looking for. Erick was very helpful in the whole sale from putting me into a car that fit my budget too the color and options I was looking for in my auto. When my auto was ready for pickup the auto was in the showroom in showroom condition, it was nice not sitting outside in the winter while Erick explained in detail all the functions, options of my new car a second time just to make sure I new all the options and how to use them. Thank you Riverside of Marquette.

Very friendly and kind staff. Got a great vehicle at an awesome price and Brandon was more than helpful with everything about the vehicle. Highly recommend!

I was not really in the market for a new car but happened to come across one that caught my attention during an Internet search. After speaking with Jeremiah and Jason, the price was so appealing my husband and I decided to fly from Georgia to Marquette, Michigan, to purchase the car. Everyone we met at Riverside Auto Mall was very knowledgeable and extremely friendly and accommodating. My husband and I have purchased many vehicles over the years and I can truly say this was the best and easiest new car purchase experience Ive had. Jeremiah, Brandon, Jason and Tom made our Georgia to Michigan excursion a worthwhile and enjoyable experience which we will never forget.

Worst experience Ive ever had with a dealership. Would never recommend them to anyone. Stay away!

Mike is amazing. He did everything in his power to get me the car I wanted and at a great price. Ive had my Nissan Versa a year and I still love it.

I just purchased a 2015 Nissan Sentra from riverside auto Marquette. Just would like to say that everyone there treated me excellent!! There staff was so wonderful to me. First class treatment all the way. !! I absolutely love my car and will always buy my vehicles from riverside auto. Thank you riverside auto for the great new ride!!

Mike was very helpful as we were considering a vehicle that best fit our needs and interests. He gave us great follow-through after we made our purchase.

My wife and I got an excellent deal on a car that met our expectations precisely. Erich Walter, our sales associate, was friendly and attentive. He really helped us through each step of the process. The entire experience was excellent, and I wouldnt hesitate to send a friend to Riverside.

Very nice new facility. Great staff, helpful and kind

Service department did extensive rear end repair on my 2004 Pilot very professionally. Nino, service manager, kept me very well informed and work was completed in a timely manner. Car was purchased new at Riverside and we have had it serviced for the last 13?years very satisfactorily at Riverside. Would recommend them highly.

Just purchased a new NV200 van from Riverside Auto Mall. Being an out of state purchaser, I was nervous about the transaction. Everything was handled in a prompt, professional and first class way by the sales staff (Cassie) and the sales management team. I would highly recommend to anyone looking for an honest dealership to work with.

Was great working with Cesar G. Got a very nice truck for a great price.

Everyone here was so nice and helpful. Traveling with my dog and they let us stay and wait in the lobby. They found the problem and fixed it quick and efficiently. Thanks for making me feel safe so far away from home.

Had $11k in damages to the front of a Lexus due to a deer accident. Had car towed 50 miles to Riverside in Marquette. Chose them as there are no Lexus dealers in the UP.Workmanship completed was very good. I have had the car back over a month and no problems have arisen.One caveat: The work took an inordinate amount of time, even for being finished in the UP. Some of this was due to problems attributable to my insurance company; some due to the company who shipped first, wrong and then second, defective parts to Riverside; and lastly due to Riverside itself.Final resolution was achieved only after involving the general mgr, Mr Tim Dawson, who was thorough, professional and prompt.

Good service and very helpful. Mike was great. And Pedro helped get me financed.

Sean was great to work with. I bought the vehicle I wanted, for a reasonable price. We will recommend and use Riverside again. Thank you!

The employees in service don’t know what is going on. I scheduled a recall repair for my Corolla. Had to reschedule it because they didn’t actually have time to do it for the original date/time. I then drove 2hrs to make the appointment at 8:30am. Once I got there they said “the ONLY technician they have to work on Toyota vehicles is out today and someone was supposed to call you and reschedule the appointment.”This is terrible on so many levels. First the terrible customer service; they knew I lived 2hrs away but didn’t bother to call me ahead of time to reschedule. I had even called the day before, just before they closed, to confirm the appointment. And second they only have ONE Toyota authorized technician?! They are a Toyota dealership! I am blown away at the this terrible experience.I certainly won’t bother trying to have them do anything for me again.

Did not listen to what we wanted. Ended up test driving a 2018 pilot but we were interested in the 2019. My husband got a call from the salesman to check in. My husband told he would call him back a different day. Instead of waiting the salesman call back the very next day. Awful Trade in amount for my suv. We are getting a Subaru!

Very helpful, made purchasing a vehicle easy

Always great and courteous service -- shuttle service available, always able to get an appointment quickly.

Sean is a shady salesman. Full of lies and typical salesman tricks. That made the car buying unpleasant. Thats a whole different story. My main issue at the moment is, I payed for new plates fulfilled my end and now here I am several weeks later with a expired dealership temp plate and no permanent plate. I call riverside and they pushed the blame to secretary of state and told us to keep driving. Im disgusted if I get a ticket riverside will pay for it and I will sue. Im so sick of the shady business practices of the UP. I refuse to ever buy a car or major purchase here again. Riverside is a sham operation trying to milk the public without providing good service. Just as bad if not worse than fox. Atleast fox will fill your gas tank after they lie and rob you. Overall Im pretty disgusted. With these kinds of purchases they should treat us alot better.

Very poor assistance. Took car in over oil light and trouble light on. The owners manual said if the red trouble light came on seek immediate service. I paid them $60 and they couldnt find what was wrong and advised me to go ahead and drive it. They did turn off the oil light but the red trouble light stayed on.A couple days later the oil light came on again. My son checked the oil and it was extremely low, barely on the tip of the dip stick. He added oil and viola, the red trouble light went off.I realize allowing the oil to get so low was my fault. What I dont understand is why the Riverside mechanics would look at a car with both those lights and not bother to check the oil. The OIL LIGHT WAS ON!To make matters worse when I asked if he was sure it would be OK to drive the car the mechanic got clearly impatient. Later when my six-two body builder son went in to pay and pick up the keys he was treated with patience and respect. I suppose a sixty something women is not worth their bother.But the bottom line is if I had trusted them I probably would have blown my engine.

Had to find a new car after my Oldsmobile bit the dust. Cesar helped ease the loss of my old car. It took a few days of test driving, but we found the right car at the right price for me. Ive had my Toyota Corolla for a few days now and Im loving it so far!

We bought a new 2015 Honda Civic and couldnt be happier!! Our sales lady Cassie let us talk and she listened. There was no pressure to buy, and she answered all of our questions. We will be back to purchase another vehicle someday. Thank you Riverside for helping us find our car.

Absolute scum. Does not value the customer or your needs. They will try to take advantage of you. Everyone I know warned me not to go here or do business here and I now understand why. I will go to a real toyota dealership the next time. Do not trust anyone here!! Wish I could give this place a zero star rating.

I bought my GMC from Sean in June. It was a quick purchase. I saw it online on Sunday, was up there Monday and bought it right after a test drive. Sean was right there to assist from the first email up until today.. when HE called ME to remind me to get my winter coat thing taken care of before snow flies! I forgot all about it! He didnt just make the sale and forget.. he is still taking great care of me. Sean S. is the man!

The dealer are not honest, when we drove 2.5 hours to buy the car, they gave us the different price, and when we wanted to buy the car, they didnt give us any options, just say no warranty about this price. It was terrible. We didnt feel safe.Even we love that car very much, but we are afraid to buy it, because of the dealer.

Had a very nice experience working with Riverside. This is my third time leasing a Camry and it was by far the best.

EJ was a very nice salesman

Russel took great care of me in a no pressure sales manner. I would recommend seeing him for any of your auto needs.

I went here to trade in one of my old vehicles and get a truck for my buisness. I was immediately helped by a wonderful salesman named Toby and I left a few hours later with all the paperwork and headache taken care of. 10/10 thanks Toby!

Riverside Auto Sale I got something for your business give me a call because we can make some money and do some good advertisement

Very professional and quick

Single worse purchase experience of my life!!! Salesman pressured us to take the truck after I repeatedly told him we would come back after the holidays. He insisted everything was taken care of...well it wasnt!! Had to drive down there two more times to get things fix. Im stuck having to deal with them for warranty work. Dont make the same mistake I did go else where if you looking for a Toyota.

Nice new facility, great staff.

These mechanics are scammers had my van for year n half found out all kinds of prob with cause i took it to real mechanic they never even did a oil chang only thing they did at my 3 month warranty checkups is rotate my tires cause 3 of my wheesl almost fell off, they do thier check list but dont work on your car i kno im not the only one so please people be safe n have someone check there work they dont care about your saftey. They even said they put 13 drums on my 2016 toyota sienna that dont have drums hmmm whos vehicle did they put them on? They also said they changed the oil n they never changed the oil or filter,they also said they did a bunch of stuff on the invoce but they never touched it si while i waited for 2 hours they never checked a thing n sent me on the road. I hope karma get them mechanic monkeys im sure there doing this everyday to thousands of people shame on you riverside auto mechanics you should be investigated n charges brought up on u as#holes . i will never go back even for my checkups even tho its still under warranty i mean what warranty if they do nothing to your car n say they do. So please people be safe out there n please have someone check your car if these dishonest people said they fixed anything on you car cause chances are they did not!

Took 2 cars there for oil changes, they took almost 2 hours. They didnt reset the computer on eather one nor did they check anything else. I wont be going back.

Terrible place to do business. Some real shady things coming out of this business. Terrible customer service. Employees all look very unhappy

Very friendly and diagnosed my Nissan Altima to make sure that everything was going to be ok. Thanks to everybody; and a special thanks to Mike & Ron in service for the excellent recommendation to the Vierling Marquette Harbor Restaurant for my appetite needs. 👍

Newly renovated same old same old

My experience with Riverside of Marquette service has been courteous, timely, and efficient.

These folks are nice, and the service is quick.

Nice place very friendly

Great service department

Creed is my favorite metal band

10/10 worst dealership in Marquette.

Always fast and friendly service.

Great auto place!

Very helpful and attentive staff

Terribly expensive mechanic work.

Cesar has always taken care of us and has been an asset to us when we need him.

All ways prompt and friendly. Thank you Riverside:)

Staff is slow

Got the deal done!