Maverick Chevrolet is outstanding ***** five star! Such a pleasure to work with all the staff and sales members the perches Was quick, easy and no hassle. We had Been looking for a particular truck for a little over a year. We had been lied to and had several solid out from under us at other dealerships. When we found one at Maverick Chevrolet we didn’t wait around we jumped on it, Maverick Chevrolet Was doing some work on it and didn’t have any pictures of the truck so we were going on what Becky our sales associate told us about the truck. She told us that it was in good shape and immaculate inside but it was still at the detail shop and it would be available to view the next day so we drove the 3.5 hours to see a truck we had never seen not even one picture. When we arrived there was the truck parked in front and it was exactly as Becky described and more. We were excited as we test drove the truck and bought it as soon as the test drive was over. Thank you so very much Maverick Chevrolet. It’s been over a week now and we love the truck.
This dealerships service department just saved our entire trip!!! They were so fast friendly and professional our brakes went out on my 2018 GMC Terrain in Marshall and these guys found the problem and fixed it when I had just about given up any hopes of making our trip to Missouri! I recommend this place to anyone who puts value in a dealership that goes above and beyond if I could give more stars I would you guys were such a blessing HUGE thank you to the service team!
Had to bring my car in to replace the break vacuum, what should have been a 3 hour fix lasted almost 8 days. Took them forever to get the part, said my warranty would cover it, said it would be $100, then called back and said it would be $365, then said it would be $309, said my battery needed to be replaced because it wouldn’t start (I have never had this issue the car had always started right up), they replaced it and the car starts the EXACT SAME if not worse then before I gave it to them, had to call over and over again for little communication, couldn’t get a rental car cause “the job only takes 3 hours” but they had my car for over a week, then said that I could have a rental but said they “didn’t have one to give me” so I went a week without my car, paid triple what I was supposed to, almost lost my job, it was a nightmare. But the breaks are fixed so, two stars is my rating.
Friendly service, quick turn around on work .
I. Do. Not. Like. Car. Dealerships. Having said that, against my will I was taken to Maverick Chevrolet in Marshall Texas. As the car was going to be for me how could I refuse. When we arrived late on a Friday afternoon to look at a 2021 Chevy Blazer we were met by Eddie Longoria in the front entrance. Let me say I was more than pleasantly surprised by the no pressure- no hustle- attitude of Eddie. I test drove the car and instantly loved it. Eddie was up front and honest with my husband and me from the start. There was no sleazy feeling about price haggling or trying to beat us on the 2020 Jeep my husband was trading in. The deal was clean, easy, and beyond professional. It has been years since I have wanted an American manufactured vehicle but I could not be more pleased with not only the ride but more so the service we got from Eddie. We found not only a friend but a neighbor as well. Thank you Eddie. Thank you Maverick as the entire process was really great!
Everyone is always so friendly & courteous. Treating you like theyve known you forever. Very nice place to service my vehicle.
Was very friendly, speedy service and good price for my service
I brought my Silverado in for lube, oil, filter change and a inspection. The Service Dept is courteous, professional and quick turnaround.
I was on the hunt for a very specific truck. Maverick had an exact match and gave me the best deal I could ask for. The process was transparent, there were no hidden fees (and Im a detail-oriented researcher), and the deal was done in less than an hour. Go see Eddie Longoria - hes about as honest a family man as it gets.
Very prompt and courteous service with superb efficiency. Maverick Chevrolet exhibited the small town atmosphere that I appreciate. Everyone was friendly and they made my car purchasing experience enjoyable.
Our sales team helped keeping up to date on the delivery of our Tahoe. It took GM way to long to deliver the Suv after completing it. 2 hrs away took over a week. Very pleased with the 21 Tahoe High Country. Maverick chevy did fantastic.
We were halfway through a 1400 mile trip when we had a tire pressure problem. Luckily this dealership was only a few blocks away and so we waited till they opened. They got to us very quickly, repairing our tire which had picked up a screw. Then we were back safely on our way. Many thanks for the great service.
Just went to pick up a part. All staff nice.
It was really and truly amazing! Did everything pretty much over the phone. Torrick Lavergne the salesman was awesome. Matt Moore and Tracy Watson were awesome as well. I will buy all my future vehicles from them.
They were nice in trying to help get the vehicle I wanted. We just couldnt get together on a monthly payment I was comfortable with.
My vehicle issue was diagnosed properly and fixed in less than 2 hrs.
The Maverick Chevrolet team was the best group of car dealers I have ever met. They listened to what I wanted and was very helpful in clarifying any questions. I purchased the vehicle for my wife. She was completely in the dark about it. I knew what she wanted and the Maverick team helped me order the vehicle and made sure the order was correct. This was new to me but they made it easy by explaining the process and walking me through it. When the vehicle came in, they put a bow on the car and gave me the remote so I could surprise her. She thought the vehicle had been purchased by someone else and was sad because it was exactly the vehicle she wanted. She was shocked when I told her it was her vehicle. The Maverick Team made her Christmas and I will be forever thankful to them. They are the best and will have my business forever.
We were on our way to a 40th birthday party and we were 1100 miles from home. They fixed our car literally in minutes. The people were friendly and totally dedicated to getting us on our way. Thank you
Great customer care and fixed the issue.
Prompt service, courteous staff. I have been using this service center for over a year and will continue to do so.
Excellent job from the collective team. Straight forward no hassle buying experience
Maverick Chevrolet helped me and my elderly mom find the best car for our budget. JC Robinson and the sales and finance team helped me and my mom make the best decision within our limited budget. JC Robinson is the best salesman I have done business with here in marshall. He made sure that me and my mom understood the answers to all our questions. He helped us set up OnStar. My mom has disabilities and he made sure my mom heard and understood everything. He also made sure my mom could easily get in the building, and was comfortable. Lynn Gardner helped me and my mom understand all the contracts and explained the warranty and the gap insurance to us. she also made it easier for my mom to sign stuff. We got a 2021 Chevy Trax. it was a loaner with very low miles. they gave us an extended warranty on it free of charge. I will definitely recommend Maverick Chevrolet.
Excellent and fast customer service. Thanks to JC for your professionalism and stellar customer service.
Kind people but dont work hard to sell you a car if they feel you are not serious
JC is a fantastic salesman who always goes the extra mile. Fantastic experience, which is not something I can say for most dealerships. Go see JC, hell treat you right!
Was traveling home with the family and broke down in Marshall. Was fortunate enough to be within distance of Maverick Chevrolet. Turns out I ended up needing a new vehicle. The process was quick and easy. Eddie was great to work with. Thank you for getting us into a new vehicle and on our way home.
My experience was very fast and enjoyable, my salesman Shayne was awesome!! I will definitely come see them again!!!
Eddie Longoria you were such a pleasure to work with! Well worth the 3 hour drive. Thank you for everything. It was the absolute best car buying experience we’ve ever had! #eddiemakesiteasy
Eddie Longoria was my car salesman at Maverick Chevrolet. He helped me leave the dealership in my new 2021 dream car. Despite some minor circumstances with my bank he made everything possible to make the process smooth and that I would not have to wait for extended period of time. The entire staff here is graciously nice and welcoming. :) The 1 hour drive to marshall was worth it.
Drove 3 hours from Louisiana for this vehicle. This is the 6th vehicle I’ve purchased in my life and it was honestly the easiest and most stress free experience I’ve had. My car salesman, Eddie Longoria, was awesome and the owner was great too.
The service personnel at this facility were extremely professional and handled our problem very quickly in spite of the weather conditions and water problems after the east Texas winter storms. We are very grateful for the service provided at this time.
This is my second car to buy from the dealership. The staff is very personable and try very hard to help their customers.
Love the staff they work extra hard for the buyer for sure!!
Good service and good friend s
Very satisfied with dealership and salesman
Becky at Maverick was wonderful! We had been searching the nearest big cities (DFW & Houston) thinking we would get a more competitive deal, but Maverick was the absolute best to work with. My husand is super picky when it comes to buying vehicles, and Becky took amazing care of him! There was zero hassle or pressure. We will definitely buy from them again!
Excellent service and willingness to find what I was looking for and get from a different dealership.
Everything went great and on a timely basic
I always receive excellent service.
JC & Tracy have went above & beyond at Maverick Chevrolet in Marshall to make sure that my family was in a safe & reliable vehicle. They have an amazing staff & sales supervisor. They truly care about their customers.
Great people. Excellent service. Best buying experience ever.
My brother and I went to multiple dealerships to find him a new car since he has new credit. All the places we went to told us the same thing that they will have to check with the bank and that they won’t have an answer until next week. My brother was very upset since he has work hard to save money to buy a car and no one was willing to help him. We were about to give up when we decided to go to Maverick Chevrolet I was a bit concern since its a new dealership and the past owners did not had much inventory, but I knew there was a guy by the name of Eddie that was going to help us out! As soon as we get inside the dealership the first person to meet us was Eddie and I told my brother get ready because you are about to get a new car. Eddie went over all the options that were available and was very patient with us. My brother was finally able to get a new car that is going to help him build his credit and he was happy with his purchase. If you need a new car and dont have the best credit, please go see Eddie he will work hard to make sure you get a deal. I will be coming back soon to get new truck and I already know who I will be talking to. EDDIE YOU ARE THE BEST AT WHAT YOU DO! KEEP UP THE GREAT WORK! THANK YOU!!!
Consistently great service at Maverick both on our new vehicle and our older model. Believe they are providing me with honest opinions on service needs and also quality service. Very nice people to work with.
The staff at Maverick Chevrolet are very friendly. I had the pleasure of working with Eddie Longoria, and he made my car buying experience the simplest I have ever had. The wait time was not long at all, and I drove away feeling very confident in the decision I made of purchasing another vehicle. If you are thinking about buying a car, or just looking at them go down to Marshall Chevrolet and they will definitely take care of you.
Shirley Lindsay is always wonderful with the customers.
Worst customer service and most unreliable Ive ever seen.
This is THE Chevy store to go to for service or to buy a vehicle. Great staff, friendly, no haggling. They just give you their best deal out of the gate so they can hit their numbers. I always feel at home here and JC makes sure of that in the sales department.
Great experience from top to bottom! Most definitely the most honest dealership I’ve ever purchased a vehicle from!
Traveling through when our brand new vehicle broke down. They got us in, fixed and back on the road that same afternoon. Great service and very friendly! Thank you!
Excellent customer service. My family and I are driving across the country and my truck was giving me problems. They were able to squeeze us in and get us back on the road quickly.
Great experience and easy to work with. Would do business again.
Super friendly staff
Eddie is the best salesman around! He is so helpful and great at helping you find the car you want! I took my car in on Friday to be checked for a recall with no intention of looking for a new car for a couple more weeks and drove away Tuesday afternoon in a new car that I bought on my own for the first time. He was very helpful throughout the whole process and was very patient with all my question and indecisiveness. The whole staff was very friendly and did what they could to help in my decision. I could not have asked for a better dealership, salesman, or experience for my first time buying!
Great experience on purchase of 2020 Silverado. I played the game to work the best deal possible with several large dealerships in Houston. Searched all over for the truck I was looking for. I found it at Maverick. Eddie and Becky made the deal come to life. With the good price and responsive sales experience, I made the 3 hour drive from Houston to Marshall, when I got there, I was in and out in less than an hour, no hassles, no changes to the deal, no high pressure add on selling (finance department did cover the extended warranty program....but was not pushy). Great family feel to this dealership, I would recommend them if your looking to get a solid price you can trust and no games once you get to the dealership. Thanks Eddie, Becky and team!
Great management team!! Love working where the managers Jamie and Johnny will speak and work with the customers. Matt is the most down to earth owner. Who likes to know his customers and wants to help with their needs for a vehicle. Kat is amazing, and a great finance manager. Customers always bragging on her. Great place to work and a great place to buy. !
The best car buying experience ever
Becky was great to work with. She promptly responded and did everything need to get this deal done.
I love working here. Great sales managers who get involved with our customers. Show all the options and let customers choose whats best for them. An owner who not only supports and sponsors nearly every organization in the community, but also loves meeting his customers and hanging out with them while they are giving us the opportunity to earn their business. Laid back, no high pressure atmosphere. I love coming to work every day!
I was very satisfied with customer service care and efficiency, as well as concern.
Stopped in to make a service appointment, Jackie quickly diagnosed it and then Victor fixed it on the spot, i was done in ten minutes. Great service!! Longest part of the whole thing was shooting the breeze with Matt.
They went out of their way to make sure I was happy with the service.
This is an amazing dealership with even more amazing people! I came in looking to buy my first car, and I was blown away by how awesome Eddie was with helping me find something that I would love and could afford! I can’t thank him or the dealership enough! Eddie, Tracy, and Jamie even all stayed well after closing to help me work with a bank for financing. Simply amazing!
Eddie made the whole buying a truck super easy. After about 5 other car lots we went and talk to Eddie and with in an hour we were working on a deal. He was honest and up front and we were able to get what we were looking for.
Wonderful experience with this dealership! Excellent customer service. In fact, the best customer service I’ve ever experienced while buying a car. Would absolutely recommend to anyone without hesitation! The staff is so personable and down to earth, which made my experience smooth and enjoyable, as it should be! Thanks guys!
Great experience, Eddie L. took great care of me and was very patient with me in choosing the right vehicle. Thank you for all you do and I would recommend everyone to check out Eddie.
I have to say the salesman JC has to be the kindest and patient salesman I have ever met.My husband and I both made comment about JC. He talks to you like he has known you for years.There was no pressure just pure kindness.Thank you very much JC we truly appreciate you.John and Denise Ford
We have been shopping around for a Tahoe. Went to every dealership around. This place was by far the best I went to. They are not pushy and made us feel welcomed. I will buy from them from now on. If they don’t have it they will find it for you. Without pushing cars on you that aren’t what you want. The salesman David Hernandez is the best that I have ever bought a car from!
Service dept has always been courteous and professional.
Shane and Becky were great
Just purchased a 2016 vehicle from Maverick Chevrolet and the experience was great. Gary Harrington was outstanding in locating the vehicle I was looking for and making things happen for me.The management of Jamie and Kat were also great to work with at this dealership.I would strongly recommend this dealership to anyone looking to purchase a new or used vehicle. They are good people.KR
Nothing but friendliness & a “feel good” experience every time I’ve been there!
I went in looking for price and option information on a new Colorado. I sat down with Tracy Watson, and was blown away by the level of service, care, willingness to work with me. After some questions and help we found the perfect truck for me, and was blown away by the price and value. Not to mention the value I felt they gave me as a potential buyer! I pray continued success and blessings.
When other dealers wouldnt take a chance on me they did!! BECKY IS AMAZING! I could not be happier! Just shouldve went there to begin with.
Horrible experience. Shysters at its best 🍋 CITY!!! Nothing like Nehls!!!! Never believe the HYPE 😔
Thanks to Jackie McBride for the excellent service!! He found out what was wrong with my car unlike excel Chevy. You should have been a salesman! An thanks to Eddy and the lady (cant remember her name)... Yall rock. Love my new car!!
Had a such a good experience with Maverick Chevrolet! Eddie went above and beyond my expectations and highly recommend him and his team if your looking for a vehicle yourself!
Best car buying experience I’ve ever had. Nice helpful people
Valued customer ! I want to let everyone know that I was treated like a king! I was able to get what I really wanted with no hassle! Gary and the team were outstanding! Kat in finance ROCKED! Crushed my bank financing! Couldn’t be happier! Thanks for all you and the crew do!
Great and friendly customer service !!!! I called and spoke with Eddie about a vehicle I was interested in. He was very helpful and answered all my questions I had, Made my car buying experience very easy. I would highly recommend Maverick Chevrolet for your next vehicle.
MAVERICK CHEVROLET WAS THE BEST PLACE TO BUY. YOURSELF A BRAND NEW TRUCK GREAT PEOPLE TREAT U WITH RESPECT DONT PUSH U INTO BUYING ANYTHING THEY GIVE U SPACE THEN THEY ASK IF THEY CAN HELP U YES I WOULD GO BACK TO BUY ANOTHER TRUCK FROM THEM ALSO THEY WILL WORK WITH U THANK U DEBORAH S.
Untruthful and prone to doing the bare minimum. I recently took my 2012 Chevy sonic up to the service department and was told I couldn’t get in until the end of the week and scheduled an appointment. I dropped my car off at 7:30am, explained what I needed diagnosed, and proceeded with my day. After a long day they didn’t “have my car ready” until 5:30pm. They told me I had a bad wheel bearing and hub, and also that I had an intake problem. The cost was $110 for the diagnosis. I had a paper from Auto-Zone sitting in my seat that told them exactly why the check engine light was on and that wasn’t my concern with bringing in me car. I did however understand the bearing and hub situation considering they took my wheel off and looked to make sure that’s what it was. When I took it to someone else they informed me that only my bearing was bad, gave me a $150 cheaper quote using GM factory parts. They also told me that there was no way due to buildup that the dealership took it off and looked. In conclusion, I paid $110 for them to hook it up to a diagnostic machine (for the engine light I already diagnosed) and drive it to hear the buzzing noise I already told them about . Upon leaving after picking up the car I was told I need to get it fixed now or my wheel will “snap off”. Maverick Chevrolet, where they drive your car around the parking lot, and plug it into a small device and charge you $110. I’m extremely dissatisfied with the job, and hope they would take a customer into more consideration.
Went to a Chevy dealer in Shreveport Louisiana (where I’m from) found the 5.3 liter engine 1500 crew cab we wanted they drafted up a buyers order with final price. I said to myself you know I’ve always heard you can get a better deal in Texas so let’s roll the dice and see what they have I mean what do I have to loose (of course Shreveport guys told me I’m crazy I won’t find a better deal then they offered). Arrived at Maverick was not the typical shark car salesman running out bothering you as you pull in was a simple hey if you need anything let me know. We looked at several different models cause lord do they have a huge selection of models and different features (not a complaint just really didn’t expect them to have so many different choices) Finally found what we wanted, not only did Matt beat the price on the truck we wanted in Shreveport, but the truck we wanted at Maverick had several nicer features included on this truck and they still beat the price of the base truck from Shreveport . Best thing about the experience there was no again hate to say this but (car salesmen pressure) Matt actually looked at us and said hey we don’t use this lender (was my bank) but if you can get those rates do not go through my lenders don’t sign these papers we can help you go through your lender which is exactly what he did. If your looking for a new vehicle with a great deal, and none of the typical pressure sales cars salesman (and hate to say that but not a reflection on these guys) then I would recommend using Maverick. FYI I did not use maverick ford simply because I wanted Chevy but they have the same owner so I would be willing to bet you would get the same treatment at that dealership and if you didn’t I assume the owner would quickly correct that issue. He appeared to have the good ole boy attitude was a friendly no BS guy wanted his customers done I right which I saw first hand again when he generally did not want me to sign for the higher interest rate just so I would buy a truck and was not a act he was putting on it was genuine.Thanks guys when I’m ready for a new one down the road I’ll be back and already have my dad talked in to coming to see y’all when he’s ready to trade his 3500 for a new one
Becky, Shane, and Page was awesome very nice and helped us out and very helpful!
Went in with a price range and type of vehicle I wanted and got a great deal and vehicle for an awesome price. The whole process went smoothly and done in an afternoon. Our salesman Eddie made it painless and easy!
Maverick Chevrolet gets it done. Eddie Longoria was a great salesman. Matt Moore and his whole staff are very professional and made my truck buying experience easy.
I can’t say enough about my experience with Maverick Chevrolet and my sales professional Tracey. I got a great deal on my trade, a great deal on my new ride, and I was treated so good. It was like an afternoon with friends. Tracey even offered to feed me her lunch when my blood sugar started dropping! I have found my new dealership home and recommend them to everyone! Since a bad wreck, I can now say I have bought my second car at the same dealership. They are that good!
NO pressure at all. Told them what we wanted, they found it and put a great price on it. Cant tell you much more than that, because it was that simple. We got the car we wanted and love it. Our salesman was Eddie Longori.
Maverick Chevrolet completely took care of me. All I knew was that I wanted a truck. My large self had been “stuck” in a sedan for too long. Eddie Longoria was an awesome salesman. He, owner Matt Moore, and all of the management/staff worked, and truly showed me they cared not only about making a sale, but that I was comfortable with the decision I made. They showed the cohesiveness of a team that had worked together for years. Working with this dealership is like getting two for one! I was able to consider vehicles from the Maverick Chevrolet lot and the Marshall Ford lot just down the road. I love my truck, and it suits my needs perfectly. Hats off to Eddie, Matt, and all the staff for showing the flexibility to accommodate my difficult work schedule...going out of their way to take care of me! Eddie really did make it Easy! #EddieMakesItEasy
I had a great buying experience at Maverick Chevrolet! Kristi was the best salesperson I’ve ever worked with, made the process so easy and now I’m driving a car I love! I live an hour and a half away from the dealership and everyone has been so accommodating. If you’re in the market for a new or used car, go to Maverick!!!
Cant say enough about these guys here. we were traveling across the us and our check engine light came on on our first day off!!!!! Gave them a call and caught them at closing and we still had an hour on the road. The service manager said he would wait for us so he can at the least run the diagnostics to see whats going in. One hour later we arrive. What amazing service. If we ever need service or a vehicle, no doubt we will make our way there. Outstanding customer service all around. These guys here are the real deal. Thanks so much for helping us out !!!!!
Thank you maverick Chevrolet for my new Ford Expedition I love it! And huge thanks to James for helping me and my husband find the perfect car! Y’all are great!
Im not sure where to start. This was hands down the best automobile purchase experience ever. This is the kind of dealership you want all of your family and friends to purchase their vehicles from. My salesperson Eddie Longoria pays so much attention to detail that it amazed me. The sales manager went above and beyond to make sure everything I wanted was done to perfection. The finance manager was so knowledgeable that we left her office knowing we made a great deal, Thanks Kat. Then the owner Matt Moore personally shakes my hand and makes sure that we are happy. He offered us his assurance that they would always be there for us in any situation that arises. Im certain this wont be the last vehicle we buy from Maverick Chevrolet. A very big thank you to the entire staff.
These people are great! Set me up with a truck that suited my needs and made it a very pleasant experience. Fast and friendly. Would definitely recommend!
We had the best experience with maverick Chevrolet they were so helpful and jumped through hoops to get us in a new truck!! We appreciate them so much and would recommend anyone to buy from them especially the best car salesman GARY he is the best will do anything he has to to help you !! We cannot thank them enough for getting us a young couple with not great credit into our dream truck!
My first time to use the service department--great people--great service!
Just purchased a vehicle from Maverick Chevrolet, and it was easily the most stress-free, no-hassle car buying experience Ive had. Eddie Longoria is a great salesman that made sure I got exactly what I wanted. Financing was also a breeze with Tracy Watson. I definitely recommend Eddie and Maverick Chevrolet when looking for a new or used vehicle.
Everyone was nice as always answered all my questions.
I believe this is by far the WORST experience Ive had with a dealership! This is my FIFTH time here for the same exact problem within a weeks time!!!