These folks made the best of a frustrating situation for me on 10/22/21. My tire was fixed & I was back on the road in a flash. Best $15.32 I have ever spent! I appreciate their kind attitudes & great personalities.
David was very professional, assisted me with my tire. Explained to him that I had purchased a used tire to make it to Gateway and that I want to keep the used tire & place the new tire on the front. Wait time was not long, very friendly environment, lobby was clean. I would definitely recommend Gateway Tire the best tire shop in Marshall & when you get there ask for David.
They installed a new sensor and had my car relearn my tpms. Thanks guys!
Office receptionist was what made this a 3 rather than 5.When I asked is all work insured she looked at me like I killed somebody...lol
Excellant service and really polite stuff. Awesome tires
Nice staff, efficient professional service.
Good customer service with limited seating to maintain social distancing. Surprisingly, longer than average time to complete basics i.e. tire rotation and oil change. Second visit to Gateway Tire and managements ability to handle adverse situations will keep our business.
Great service and fast.
Not bad tire store
Was there on Friday for a good deal on 2 tires. They broke a stud and took 3 hours to put 2 tires on. Tried to do new brakes on Wednesday and tires could not be removed because they had crossthreaded 3 bolts. And didnt replace the original broken stud . My husband is there now waiting for it to get fixed. Almost 1.5 hours and they finally ordered the parts. Guy inside was nice but the guy in the bay Tyler? does not know what hes doing.
Fast, friendly service! Great price on tires for my car. Efficient and timely. Comfortable lounge with TV, magazines and snacks while you wait. Very pleased with these folks!
Every time I go to this place their customer service is great and they are really fast at what they do . Thanks so much !!!
The service there is always great. They get the job done and in a timely manner. The people are super nice
Thanks for being helpful, Matt Gilliam is a fine young man
Thank you for your fast help and friendly service today when we had a blow out on our RV out on hwy 59. We will be definitely buying more tires from this place!
Quick service and great value
Very honest and respectable shop! The owner is a very very nice guy and will always be honest and upfront. Also pretty good Lounge area👍 highly recommend if you happen to stop in Marshall... thanks guys!
I would like to Thank Gateway Tire company, they are absolutely awesome! My daughter is attending College in Marshall, her car had all of the coolant spill out of her car. I called Gateway for help, as I was 4 hours away.The gentleman answered and was ready to help, even offered to pick up my daughters car to check it out. I have to say, they helped ease my worries. I am so thankful to them . Thank you Gateway ! The Gentleman that was so awesome, I might add was David. Thank you so much!
This place is great. I have a 2002 Ford Mustang and I use stock tires. I wanted something with over a 600 rating on treadwear, the man Daniel made sure that I got this and it was Yokohama tires. Then I was to pay over five hundred and something dollars. At this point I looked at my account on my phone, I showed him and I told him I dont want an overdraft. I asked if he could ask if he could come down to about $540. He did. Now mind you, I bought tires that would cost over $700. See you tell me if gateways an excellent place to shop. Oh, and the service was great and very fast. I was coming back to Carthage and I accidentally was doing 90 because the car was so smooth.
I had been told that a flat tire couldnt be fix and needed a new tire. So, I took it to Gateway Tires. The leak was very slow and took several professional people to just find it. All 4 of my tires were new. I waited for them to repair the flat. They told me the keys were in my truck. As I tried to pay out, I was told there was no charge. I was told this, If you ever need new tires come to us. Great place, and I have used them before and was very satisfied with there workmanship.
The service was great and fast
They meet you as soon as you pull up. Fast, friendly, wonderful service. They do the job right the first time or recommend someone who can do it for you. And in some cases, they will drop you off and pick you up. Gateway tire and services are the only auto shop I trust with my car!
My husband pick up a long metal& had a flat Gateway fixed for NO CHARGE highly recommended
We were traveling through TX on our way home and had tire trouble. Although it was closing time, the guys were SO helpful and remained open in order to replace our tires and get us on our way. So very grateful!
Head light was out. Difficult to get to. Mr. Blake took time to install new bulb for me. He was very friendly and his customer service was above and beyond. Thanks very much Mr. Blake. You were a blessing to me today.
We took our car in because it keeps overheating. They kept the car overnight and told us that they turned it on left it in neutral for 2hrs running to see if it would over heat. They didnt test drive it or even check under the hood. And it overheated the same day we picked it up. Where is the logic in this process. Just poor work ethic.
These guys are good to go! My battery died across the street from them and they brought a guy out to jump me and replace my battery. Kinda rough but good guys.
Got a trailer flat on our road trip. They had it changed fast and reasonably priced.
There okay. Usally do good work. Today I was not impressed. And they spilled oil causing it to smoke.
They worked on my truck until it was perfect! Very nice guys, great service!
Great place to get tires on car
They had no help i was there for 2 hours to change 1 tire. I needed 2 i drove to there other store in Shreveport for tire 2. No key to take off the tire. This shop had it 1 1/2 hours drive. Took from 10 am to 6 pm to get 2 tires.
Fantastic service. Always willing to help me with my tire selection.
Fast easy and offer financing
Got it done, honored all lifetime rotation and the like.
Had a blowout on my trailer while on my cross country move and these guys were super helpful and got us right in. Excellent customer service.
I have long exceeded the average time spent here. Ive been here about an hour and a half with only 1 car in the bay and mine is still sitting outside waiting. No one has said a word to me about how much longer it may be.
Only place ill take my car to for tire repairs/replacement. Very honest shop and i dont feel like im being hassled or scammed. Service can take awhile if you wait ro late in the day tho.
1 thru 10 a 9.5 GREAT
Good people...good prices....fast and friendly service
The service was great, very friendly, fast, affordable !!! I will use them from now on . Please go an see them, you wont be disappointed I promise !!!
Very nice employees. Shop clean
The one in Shreveport on Mansfield rd hard to get help in store
Good quality service
There is a very friendly and courteous staff there
Richard was very friendly & got me back to work on time. Thats why my husband sent me there.Thank you Parrott challenger.
They couldnt have been any nicer.l would recommend them to everyone.
Very satisfied with the help and service at Gateway
The man inside was nice but the man that changed the steering tires on this truck scratched both wheels really bad, to lazy and didnt care enough to use a mud flap so he wouldnt scratch them.
Its ok
Shop opens at 0730 and my son was there at 0735. Two hours later he got tires -- Wont be back.
Great customer service
Cant get to excited about a tire shop. They did there job didnt charge a arm and leg
Took too long too fix my cat
Awesome
Great service
Ask for Daniel
Gateway Support s Veterans.
Replaced two tires
Their customer services
Ahhhhhhhhhhhhhhh whats up doc