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Marshall Ford
4200 E End Blvd S, Marshall, TX 75672, United States
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Marshall Ford
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Sa
Review №1

Stephanie!! Literally the hands down best car buying experience I have ever had! She went above and beyond to make my purchase as quick and efficient as possible and even sat with my kids and kept them entertained while completing paperwork. If youre not in to Fords, they have other makes and models. Do yourself a favor, if youre buying a vehicle, go see Stepahnie, you will not be disappointed!

Bo
Review №2

Tim, my salesman is extremely knowledgeable when it comes to Ford super duty trucks. My most recent purchase was a very smooth transaction. I’ve been dealing with Marshall Ford for about 20yrs, purchased many service trucks for my company over the years. Everyone knows that behind a great salesman is a great service department. At Marshall Ford you get it all, great salesman and great service, it’s as good as it gets in my opinion. Years ago I stopped shopping for new vehicles, it’s so easy to call Tim tell him what I want and he delivers. I never worry, it always comes together as it should. I’ve had very few issues with trucks over the years but when I do have problems Marshall Ford’s service department is on top of it.my trucks don’t make me money sitting at the dealership waiting for repairs. There’s only one Ford dealership for me, Marshall Ford is the place….

Ra
Review №3

Stephanie and the rest of the team made it so easy to get my new 2021 Escape! I was able to get preapproved before going to the dealership and everything was explained in detail so I knew exactly what was going on.

Ri
Review №4

Tim Brown and the team made this an easy seamless transaction. Love the new 2022 F350 and look forward to continued business in the future

Su
Review №5

We love Marshall Ford! Tim Brown is a great salesman and always does his best for us!

Ro
Review №6

These are definitely difficult times when searching for a new truck. Give Tyler a shot of doing to the leg work for you. I was pleasantly surprised with the simplicity of purchasing my new truck. Props to Marshall Ford 👏

Ji
Review №7

I live 254 miles from Marshall Ford but a friend advised me to call them so I did. Glad I did. I had my best new car buying experience with Marshall Ford. The deal (custom order truck) was made in less than 10 minutes over the phone and I was kept advised during the entire waiting period. I was treated more like a friend than a customer. When I arrived 4 months later to pickup the new truck I found all the people at the dealership were the way I remember Texas folks from my youth, friendly and laid back and made you feel at home. I miss those old days. The last car I tried to buy prior this was from a DFW dealership. Everything was done except signing the final paper. But the people were so pushy I finally got up and walked out. Went down the road and bought from a different dealership.I will send everyone I know looking for a new Ford to Marshall Ford and you can be assured when the time comes Ill be back also.

Ro
Review №8

The only positive thing I have to say is that I bought a good car at a good price. This is my second vehicle to buy from Marshall Ford in 4 years. It will likely be my last. The salesmen we talked to knew we were coming to look at the car the next day, but while on the way there, he calls to tell is he sent the car to get detailed. We Came later in the day but he wasnt there. Then the next day, he says other people are interested in the car and need $500 deposit to hold the car for us.I havent even drive the car, and he wants me to send money. I tell him I want the car and will be there in the morning to come get it and to remember that I am a returning customer. He said he was sending someone to drive it overnight and they would probably buy it in the morning. So I started looking for other vehicles. Next day he calls me saying that the deal fell through and asked if I wanted to send a deposit. .I say no. I thought the car was sold so am looking t other vehicles. He then sends pressed texts to me. I was ready to not buy the car. But it was what we wanted for the price we wanted. Only reason I did business with Marshall Ford.

Jo
Review №9

STEPHANIE MELTON!!! ALWAYS FRIENDLY, ALWAYS GOES ABOVE AND BEYOND. Not the first vehicle I’ve bought from her and definitely won’t be the last. Marshall Ford is awesome!

da
Review №10

Took my lincoln natulus in for factory recall(Replace small wire under seat)Also needed software update to solve transmission glitch. I ask about transmission fluid change, was told I was way early for change per recommendation from factory guide lines. Was going to get oil change also and was told I was still two thousand mile before due.They fix my transmission problem, and didn’t try to stick me with unnecessary fluid changed.They were helpful and polite.I’ll be back

Sh
Review №11

The service gentleman than helped me was kind and very helpful with all of my questions. My husband usually takes our vehicles to be serviced, but was not available, so I took it. Marshall Ford made the experience easy and hassle free. They were great. I was in and out in less than 30 minutes. Marshall Ford and their staff are all amazing. Thank you Marshall Ford!😊

Ch
Review №12

Marshall Ford provided me with a excellent no BS experience. This our first time buying a brand new car and Mr. Lee was patient and helped us fill in all of the blanks. We were at the dealership for a good six hours (because I’m hard to sell to) and never felt rushed or pressured. I would definitely recommend to anyone anywhere to buy from Marshall Ford! Ask for Lee!

Sc
Review №13

This is the second vehicle I’ve bought from Marshall Ford. Both experiences have been very positive. They make the experience painless. Next time I’m in the market for a vehicle, I’ll definitely give them a shot before any other Ford dealer.

ma
Review №14

Marshall Ford is fantastic! Eddie made the entire process so easy! From initial questions, test driving all the way down to the buying process!!! They walked me through everything I needed and wanted to know. I would highly recommend this dealership! So proud to be apart of the Marshall Ford family.

R
Review №15

Saw a vehicle on the site for an amazing price, unfortunately, once I made it out there it had already been sold. However, Salesman Carlyle helped us out and showed us several similar cars, worked with us to fit our budget and wasnt pushy at all. One of the best/simple car buying experiences Ive had in years.

Ma
Review №16

Very easy to work with Sam was very helpful will definitely buy from them again

MI
Review №17

No one came after us like a shark attack when we first arrived and began browsing the sales lot.They gave us a few minutes to look before asking what we were looking for.I like that.I wish we would have had a little more time that evening to learn some of the fancy features with our purchase, but Stephanie told me to stop in anytime and she would show me.Everyone was great.

Ma
Review №18

Mark Larson found my truck and the red head sales girl I can’t think of her name right now but they did totally rock! They took care of everything super fast! Great place. Great service! 50,000 miles more and I’ll be looking to get my next truck.

An
Review №19

Love it service was great 👍

aa
Review №20

Doug, Diane & Don at Marshall Ford ALWAYS come through for me, they always schedule my appointment for the day & time I need and the work I request is always done exactly how I expect it to be. The service dept never lets me down and I appreciate everyone of them!

Ce
Review №21

We worked with Tim on the ordering of our new truck and had the best experience. No hassle and everything was very straight forward. If you are looking to buy a new car or truck definitely talk to Marshall Ford you won’t regret it!!

Ma
Review №22

Love my new F-150 and loved the experience at Marshall Ford!

br
Review №23

Traded in my old car for a new one. The sale was smooth and easy. Tyler was amazing to work with from the start to the end of the sale.

je
Review №24

I just love my little plain Jane truck. My salesman, Lee Gilbert at Marshall Ford-Lincoln, Marshall, Texas was the best!.. Lee was knowledgeable about the truck, he was very courteous and patiently explained details about the truck I selected, and he told me to contact him if there was any more questions . He did an excellent job of helping me select my truck.... Im not sure what the stars mean, but I marked them all, because I would give Lees a grade of EXCELLENT....I did mention to the local Marshall Ford-Lincoln company employees that the National Ford brochures produced at the main National Ford company, contained few, if any, pictures of women driving or even riding in Ford trucks!... Ford Motor company needs to include pictures of women driving Fords, because ..........Girls drive Ford trucks too.....

Je
Review №25

Anyone considering or looking for a Ford vehicle this is the place to go. I’m the type of person that cringes at the thought of purchasing a new car and dealing with a sales person, well not at that this dealership. We were immediately greeted by Tyler Self in a warm and friendly manner. He was very knowledgeable about the Ford Escape that my husband and I were looking at. My parents had purchased a new Ford truck just a year ago and recommended coming here. Tyler was very quick to get me a test drive in the Escape to see how I liked it. He explained in detail the features of the car to me and answered any questions I had. We went back to his desk to discuss the financial aspect of purchasing a car and the process was extremely easy. Josh and Tyler both worked to get us the best deal possible. Mark Larson took care of setting up the finance portion. He was very knowledgeable and friendly. He didn’t push any extra packages on us. Overall this was a great and easy experience. When coming by be sure and ask for Tyler Self you won’t be disappointed and will be treated with respect and friendliness.

ja
Review №26

Easy, smooth and awesome transaction from start to finish.

Sa
Review №27

Very nice friendly place.The staff was well informed about what e were looking for.If your looking for a vehicle this is the place to go.

Do
Review №28

Marshal Ford made buying my new vehicle fast, easy and stress free. Everyone was friendly and professional.

Ma
Review №29

Curtious, they took time to explain what work needed to be done, and why. They were quite busy and explained that would take several days to do the work, but got my truck serviced 2 days earlier than was told.

ta
Review №30

By far the worst experience Ive had. Picked my truck up had oil/grease marks all over my bumper. Also charged me for batteries after I told them they were dead and just needed a charge. But they put new ones on and charged me for em.... my old batteries are only 2 months old brought em home charged em work great...

Sc
Review №31

Everyone there was nice and helpful! They got me in the truck i wanted! I Will drive 2 hours to do business with them in the future again!

Sh
Review №32

Stephanie and all were awesome to work with! It was worth the drive!!

De
Review №33

We have bought all of our vehicles from Marshall Ford. They are quick and efficient and do what they need to do make our wants happen.

Ri
Review №34

So normally I don’t post reviews of anything too much, but after the experience that I’ve had with this dealership there needs to be a light shed on this.I was in the market for a secondhand Ford raptor. I wanted to certain color with certain features in this dealership had it exactly as I was looking. After reaching out to Stephanie we were able to work out a deal for the truck. I live a few hours away and was not able to go physically see the truck, so she sent numerous pictures and videos. After making the deal, they delivered the truck to a meeting point and i drive it back home. Everything was perfect! THEN....i get home and try and open the tailgate, but it was not working. I reached out to Stephanie and she got me set up with their service manager and without hesitation, he said that they will repair it. I brought it to my closest dealership, their Service manager called the service manager of Marshall Ford and got everything taken care of. Marshall Ford did not have to do that at all especially since I declined any warranty after the purchase. It’s things like this that make customers come back to this dealership. Honest and integrity. Thank you Stephanie for all your work and thank you Marshall Ford for helping me with the tailgate broke. Fantastic dealership and amazing customer service.

De
Review №35

They were able to quickly get me in and fix my truck.

Lu
Review №36

Not a whole lot of cars for sale not alot of inventory.

fa
Review №37

I had a very positive experience with Stephanie with my sales lady and Mark their finance manager. I live five hours from Marshall and they graciously delivered the vehicle to me. I did not encounter any negativity with this purchase. We even bonded with the delivery guy who lives in Waskon. I lived in Marshall 40+ years ago and was able to share some memorable experiences in Waskom, Texas. I would recommend these guys to do business with.

Ri
Review №38

Outstanding Dealership. Bought a used car from Marshall Ford and they allowed us to view underneath as well as check the engine Diagnostics. Ive driven the truck to California, have towed my jetski and quads on different trailers and the Truck ran like a Champ. I would Highly recommend Marshall Ford, Mike and Emily were outstanding in the whole transaction. You dont get this treatment from other dealers. This is the first time Ive ever dealt with a very little pressure Auto Purchase. Outstanding transaction in all phases.

Ro
Review №39

Even with an appointment the wait time for an oil change is way too long! No communication as to why. No employee talked to me at all! I had to inquire why my vehicle was sitting in the service area unattended. It was finished and who knows for how long. I will not return to this dealership for service.

Je
Review №40

The guys at Marshall truly are the A Team. Many dealerships around the country could learn allot from these folks. I will certainly be back on future purchases and send everyone I know to them! Big thanks to Josh & Tim!!

We
Review №41

My buying experience with Marshall Ford was outstanding. My salesman Sam was accommodating and helpful. He answered all my questions and has even been available after the purchase to answer any questions I have had. Around the dealership, I was greeted by the each employee I came in contact with. That kind of hospitality goes a long way!

Ni
Review №42

I moved in from out of state and Marshall Ford made getting my new car super easy! Lee Gilbert is highly knowledgeable and very courteous. You wont be looking anymore for that car. Go see him best salesperson in the business! Think. Ford. FIRST!

Mi
Review №43

Attentive and prompt service for a scheduled oil change.

Er
Review №44

I went to several places looking at different vehicles. I always wanted a Ford and I finally got one. Marshall Ford gave me the best service anyone could ask for. They worked with me and got me what I wanted. They’ll have my business from now on.

Ta
Review №45

Tim went above and beyond to help us get the Brono. He stayed late to explain all the features on the Bronco.

An
Review №46

I live in Louisiana and was passing through Marshall. We decided to stop by Marshall Ford to see what they had in stock. A salesman by the name of Freddie met us at the car which I liked and was willing to show me around. After a short while he got the keys to a F250 that I now love. He was awesome...very patient and energetic. He worked with me on some changes to the truck and set it up to be added on. After the add ons were made Marshall Ford delivered the truck to my house in Louisiana free of charge. I recommend Marshall Ford and more importantly Freddie as your salesman. Thank you Freddie for my dream truck!!

By
Review №47

Mr. Lee Gilbert...made My vehicle buying a wonderful and great experience through the whole process. Mr Mark Larsson was also an great accect when it came to finalizing My purchase. Marshall Ford great place to buy at. Both these Gentlemen will and have earned an long term Customer. Thanks again!!

Su
Review №48

Every service visit is always pleasant. The staff works as a professional team ensuring the customers receive the best car care and experience.I purchased my automobile from Marshall Ford and will not take anywhere else for service!

Ma
Review №49

Great job by salesman Lee.

Ji
Review №50

Buying a car can be a daunting task, but the folks at Marshall Ford make it a joyous journey. Seriously, this was the best car purchasing experience Ive ever had. Tim Brown and Mark Larson took exceptional care of me and made the whole encounter painless. Thanks Guys!

f
Review №51

This place is a joke my girlfriend just went in there to get an estimate because she ran over some debris on the innerstate, so the guy kept saying well call the insurance company you need a rental car kept kept trying to get her to rent a car and leave the car there but we still havent even got the OK from the insurance company yet these people are all about money and not about customer service . I told her that we will take it somewhere else that isnt so pushy ....His response to me. this shows you what type of persons the owner is which is a good thing for me Ill go elsewhere with by business. And then even had the nerve to make fun of my name, what a child.

Mi
Review №52

Marshall Ford is the best Ford dealer in the northwest LA area and the east Texas area. I purchased a F-350 Power-Stroke back in the spring of 2020 with a 410 gear. I was a little hesitant when they told me fuel mileage would be around 16mpg; 17mpg on the road new, 19mpg at 8k miles.If you want service on a vehicle, go to Marshall Ford. Left vehicle at a dealer in LA for minor issues. Three (3) days later, went and picked up vehicle and took it to Marshall Ford which is an hour drive. That’s the reason I went to Marshall Ford. If you want a dealer who is honest and goes the extra mile to make sure you’re satisfied - Marshall Ford.I highly recommend Marshall Ford, whether you’re buying a vehicle, or getting serviced. Drive to Marshall, TX.Thx,/mg

Ke
Review №53

They had just what I was looking for and went out of their way to get me exactly what I wanted. Stephanie was amazing. Highly recommended.

Ga
Review №54

Juan and Tim are top notch! Been but vehicles from Marshall Ford since 2005! Won’t go anywhere else!!

Es
Review №55

I took my car out to Marshall Ford and explained to Doug, the Service Manager that I had to boost mly 1918 Ford Explorer of to get it started over the weekend and I noticed that the battery post was covered in acid build up. I cleaned the battery up and I noticed that the positive post was loose inside the battery but the car started anyway. I drove home parked and let the car sit overnight and when I got up the next morning, I had to do the same thing over again. The Service Manager stated that, that was not good and that he would get a Service Tech on the matter right away. I was told to wait inside have a cup of coffee. I was only in the Dealership a little over an hour. Doug advised me that the Battery was still under warranty and that I was good to go. I think Doug went over and beyond his duties.

Ch
Review №56

I have bought several vehicles at Marshall Ford. I always have a great experience, no run around, great service. Tim Brown is absolutely the BEST!

Ma
Review №57

RoofMasters Thanks Yall are awsome

Ri
Review №58

Awesome! My wife enjoys the Ford Edge as much as I do, Maybe more! The sales staff was Great! They answered all my questions and was polite and courtious! They even managed to get me financed when No One else could with $2800 down as a down payment with No trade in! I will highly recommend Marshall Ford to all my friends and family! Awesome! Thank you Marshall Ford and Associates!The Gustafson family.

Sc
Review №59

Our salesperson, Stephanie, was great! She was very upfront with our options, rebates, and financing. Easy to work with and no shady sales tactics. Mark in Finance was also great to work with. Definitely would buy from Marshall Ford again!

Ro
Review №60

The fastest easiest vehicle I’ve ever purchased!!!! Stephanie Melton will make it happen!!!!! She’s the BEST. THEY EVEN DELIVERED IT TO ME OVER A HOUR AWAY! Call Stephanie and let her put you in a new one today

Pa
Review №61

Best little Ford Dealership and the Very Best Sales Consultant in Texas!!! 2nd time buyer from Marshall ford. Purchasing my 1st F150 from Marshall Ford was about as pleasant of experience as one can have, while spending $$$. Recently purchasing my 2nd F150 from Sales Consultant Mark Larson was by far the best automobile buying experience Ive ever had, and Ive had allot. Mark was professional and knowledgeable yet personable, he listened to what I was looking for, anticipated my needs and above all was patient...as Im about as picky and needy as it gets, when searching for a Ford Truck. Completely satisfied, I recommend Mark Larson and Marshall Ford to all my friends and family!

Mi
Review №62

We had a wonderful car buying experience today. Everyone at this dealership is so helpful and courteous! We came from out of town and everything went exactly the way we were told. Stephanie was prompt in her correspondence with us and answered every question we had. She even helped me sync my phone to the car so I could use it on the drive home! We would highly recommend this dealership! Thank you for such an easy car buying experience!

L
Review №63

Amazing customer service, finally a place that doesnt see you as a dollar sign.

Ro
Review №64

Very friendly low pressure dealership to deal with; Tyler was my salesman there, he was friendly and knowledgeable. I purchased a used Honda Ridgeline and am enjoying it; I will defiantly do business here again.

Ni
Review №65

I needed a particular used truck with certain features and had a 250 mile search radius. I contacted all the Ford dealers I could find online and Stephanie from Marshall Ford was the ONLY one to make contact with me. Once she understood my needs, she told me that if they didn’t have the truck I wanted, she would locate one for me. It took her 2 weeks to find the dream machine! During that two weeks, Stephanie was in constant contact, sending me pictures of window stickers and vehicles. She knew instinctively when she saw the perfect truck for me and it is perfect!Delivery day was awesome! The paperwork aide of things was so easy, there was no pressure selling of extended warranties, which I purchased anyway. I drove away a very happy customer. After sales questions I have had, have all been answered fully, promptly and correctly.Stephanie made the whole process of buying a used vehicle, exciting, fun, and easy. As a female on the hunt for a truck, I was a little wary of being taken advantage of and having a saleswoman instead of a man was a massive bonus! Stephanie knows her stuff when it comes to vehicles - when I am in need of a different truck, I hope Stephanie is still at Marshall Ford because I shall be a loyal return customer.

Ro
Review №66

My vehicle purchase with this dealer was by far the best experience Ive ever had buying a vehicle. They gave me more than I was expecting for my trade and sold the new truck at a more than fair price. I did quite a bit of research and knew about what I wanted to pay and their first price beat it by about 3%. Easy in and out. Stephanie Melton was my sales person and she was outstanding. I highly recommend this dealer for anyone who is looking to trade vehicles. First class group.

Bi
Review №67

Great experience! I have bought 3 vehicles and daughter has bought 1 over last 6 years. Every experience has been great. I have also had vehicles serviced at Marshall Ford with excellent results. We live almost 400 miles away in west Texas and would not buy a Ford orLincoln Anywhere else. Hats off to Matt and Tandy Moore.Special thanks to Mark Larson, Juan Aleman, Tyler Self, and Lynn Gardner for all your professionalism and help during the purchase of our new Expedition.We will be back for our next purchase

Ch
Review №68

Outstanding service in all areas !!!!! A great leadership team ! I recently moved to the Longview area and was so excited to be able to purchase my new Lincoln Nautilus from Marshall Ford Lincoln.Sam was an OUTSTANDING sales person. His dedication, knowledge and communication made the sales process a wonderful experience. Due to his customer service and great communication I plan to be a long-term customer of Marshall Ford Lincoln. He is the best!!!! This is my fifth Lincoln purchase over the past years and I love my new Nautilus. Sam and the Marshall Ford Lincoln team found the exact car I desired. Special Thank you to Sam and All involved in my recent purchase. Your are Outstanding !!!!!!!

Na
Review №69

Go see Tyler Self if you want the beat buying experience in the ArkLaTex area. Best customer service hands down.

Ev
Review №70

From start to finish the professionalism at Marshall Ford Lincoln exceeded my expectations. The salesman, Jay, was a delightful and caring individual. He was not pushy and he seemed genuine when asked a question. If he didnt have an answer for you, hed go and get it. Thank you so much Jay for the time you took to help me find a car. Evelyn

Jo
Review №71

Bought a brand new truck here recently, had a great experience. Carlyle was amazing and everyone helped get the deal done. Will go back for my next vehicle.

La
Review №72

AS ALWAYS, OUTSTANDING SERVICE

Dr
Review №73

Bought a used work truck, seller told me that everything had been replaced, fluids, battery, some lights, Etc.... she lied to my face. Fluids are low, battery has died, it’s the original, belt is new.... oil they used its questionable, doesn’t look synthetic when the cap requests synthetic...Shady

Ca
Review №74

I had an excellent experience at Marshall Ford. The sales associates, managers and financing guys made buying a new car very easy. I searched around for quite awhile before buying. The deal at Marshall Ford was the BEST around and it wasnt close! I highly recommend!

Sc
Review №75

Lee Gilbert went above and beyond to get us in the perfect vehicle. So much patience as we muddled through the decision making process. So pleased with our new 2020 Explorer.

Ma
Review №76

Purchased my car at another dealer. Four months later it was not running and the original dealer was not able to fix it and sent me to Marshall Ford.I went into the service department expecting thousands of dollars in repair costs and came out with 90 minutes of labor and $40 in parts.Definitely found a new vehicle home!

Le
Review №77

Great service, friendly, very knowledgeable.I really appreciated the use of a vehicle while I waited it really helped keep my day moving.

Gl
Review №78

We were just driving around looking to possibly upgrade of our 2009 Ford, which we had planned to replace in March/April time frame. Mr. Carlyle Cooper saw us on the parking lot and convinced us to take a look at at what they had on hand and asked to wait to the get keys and take a good look in it. We were impressed with what we saw and told Mr. Cooper we would get back with him at a later date. He was professional, helpful and assured us that he could find us what we wanted if the one on the lot wasnt all what we wanted it to be. We gave some thought over the weekend, after shopping online and realized that the one that we saw at the Marshall Ford dealer ship was the right fit for us. We Thank Mr. Cooper and Mark for working with our work schedules and staying late to close the deal the following Monday, so that we could drive away in our New FORD Flex! We Love It!!! Thanks so much for the awesome service! The Hawkins

de
Review №79

Tyler was my sales person. He was very friendly and helpful in the purchase of my ford ranger. I have already recommended Tyler and Marshall Ford to a coworker. Love my ranger and will continue to be a satisfied customer at Marshall Ford.

Ca
Review №80

Sam English was a great salesman. He worked with us and explained everything about our car in great detail and answered all our questions. We had a very good experience at Marshall Ford.

Te
Review №81

Marshall Ford has an excellent service department. Work is always done right the first time.

je
Review №82

Marshall Fords entire staff was helpful, informative and professional to work with. Im a repeat customer and I have had years of positive experience with Matt Moore and his team. All great people. You wont go wrong with this group of pros. Thanks Jerry Cargill

Ka
Review №83

Excellent service! Sam worked hard to make sure we got the right car for us while staying within our budget. We love our Edge :)

Ke
Review №84

They had almost the exact truck I needed. It was alittle to high pressure for me but wasnt that bad. After the deal was done and the truck was detailed, I noticed the back up camera did not work. The sales manager just laughed and said I could take it to any Ford dealer for a repair. I will have it fixed, and that dealership will be where I purchase my next truck.

Ji
Review №85

Outstanding help and attention all around. The process went smoothly and efficiently start to finish. Much appreciated and an overall pleasant experience.Jim Kutner

La
Review №86

This was truly an amazing experience. Had many phone conversations and text with Taylor our sales person. He was extremely knowledgeable about the Ford truck to which we were interested.

Ma
Review №87

Total quality professional service in all respects. Highly recommend Marshall Ford to anyone looking to buy a new or used car. They do it the way it should be done. Sales Professional Tyler Self made everything happen without any surprises. Bought 3 cars through Tyler and totally pleased with each transaction.

br
Review №88

Mr. Larson was extremely kind and professional. He made me feel comfortable as a person as opposed to just another customer. He truly cared about providing me with the best car shopping experience. So much so that I will forever remain loyal to Marshall Ford. I wouldnt want my friends and family to car shop anywhere else and will point them in Mr. Larsons direction at Marshall Ford. Its not everyday when someone can bring such a genuine human element into the mix when making a big decision as purchasing a car. Mr. Larsons authenticity and kind spirit solidified my decision to remain loyal to the Marshall Ford company. This truly was an amazing experience that Im very grateful for. Thank you!!!

Al
Review №89

I am very pleased with the service I received at Marshall Ford on my F 350. The service department got the problem resolved very quickly and efficiently. Every employee I talked to was very courteous and friendly. I will certainly continue doing business with Marshall Ford.

Je
Review №90

We had shopped around to purchase our new Ford F250 Platinum. Marshall Ford had the best price on the truck we were looking for AND gave us the best price for our trade! Great experience!

Mi
Review №91

Stephanie Melton is always wonderful. This is the 3rd vehicle I have purchased from her at Marshall Ford and she as well as everyone else there are amazing!

Ti
Review №92

Talk about knights in shining armor!!! I was leaking antifreeze from a pinhole in a plastic tube. On my way to 4 more rodeos with 3 horses on board, the any jumped in and SAVED THE DAY!!! I was prepared to be stranded, and in 30 mins we were rolling. Service department went above and beyond. Their help that day moved us from 9th to 6th in the world standings for the 2020 NFR qualifications!

Am
Review №93

Outstanding experience! They jumped through hoops to make sure we were happy and had what we wanted. We got the best rate, price, and experience that we have ever had buying a vehicle. We have bought 2 vehicles from them in the past, at the same time, and that was also super easy, smooth, and an outstanding experience. We went back to this dealership for that reason. This time they did even better than last time. Stephanie did everything she could to make sure we had the best price, interest rate, and payment that we could get. I highly recommend Marshall Ford to anyone that is looking for a new vehicle. They will not disappoint you!

Ha
Review №94

Very happy with my experience at Marshall Ford. Everyone is so nice!

An
Review №95

My experience at this dealership was a very pleasant one. The sales staff worked hard to make sure I was happy with my purchase. The administrative managers really worked hard to clear up a glitch in the paperwork. They carefully reviewed and explained the process of the paperwork concerning my purchase. Im grateful for their efforts to serve me in a professional and caring manner to accommodate my needs. I would recommend others to this dealership. Thanks again everyone for the awesome service. Ann Henderson

Sh
Review №96

Excellent customer service. Very professional and courteous staff.

Ti
Review №97

Very knowledgeable salespeople, comfortable environment. Overall excellent experience.

s
Review №98

Took to long and didnt do what I needed them to do

Lo
Review №99

Couldn’t have asked for a better car buying experience. Sam took the time to work with me and find what exactly what I was looking for and he hit the nail on the head with my F150

Ri
Review №100

Marshall Ford has been a wonderful experience in selecting automobiles through the years. From the dealers rep to their service department, they make owning your cars a great experience. I keep going back for the service I receive. I recommend Marshall Ford for your all your auto needs.

Information
77 Photos
100 Comments
4.7 Rating
  • Address:4200 E End Blvd S, Marshall, TX 75672, United States
  • Site:https://marshallfordtexas.com/
  • Phone:+1 903-935-0665
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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