Very friendly and helpful staff. Quick service. Sandwich was hot and fresh.
Caribou was my go to place for coffee since we moved to Marshall, but lately itβs been inconsistent. Order was messed up for the 4th time and tried to get it fixed but the girl argued with me so I just left. I was going to pay for the new one, but Iβm assuming she thought I wanted something free. Itβs cool, still love caribou but definitely not going as frequently to this spot.
Stopped in for coffee, ordered ahead but still had to wait 10 minutes for order. All the employees were taking care of drive thru orders and didnt attend to walk ins as quickly. We placed order over 10 minutes online so waited over 20 minutes. Could have been much better service but it seemed like they were timed on the orders once placed. Would not go back when in the area.
Great coffee all the time!!! Super friendly serve this past Sunday morning.
Come here all the time and love it! I love that they make coffeeless drinks for my kids to enjoy with me :) keep up the good work!
Walked in looked nice, they forgot to make our coffee. Got to the car and my husbands bagel egg, bacon and cheese sandwich was frozen in the middle. He had eaten a quarter of it. He went in and they offered to heat it up, which wouldnt have been sanitary. He requested a new one and they burnt the new one. He also used the restroom and they ran out of hand soap in the mens room. No one was at the front when he returned to pick up the sandwich, so he couldnt tell them. The womans bathroom didnt look like it was cleaned today. Ugh the kidsdonuts were good.
Freaking amazing breakfast. Staff didnt criticize my 4 shots of espresso either lol! Made our morning. Thanks!
The coffee is fine, like at all Caribou locations. Service has been good as of late, but because theres frequent turnover, it can be inconsistent. The most frustrating aspect is that the WiFi is probably the worst in town, so its not a great place to work.
Bagel was good and staff person was very friendly!
Great atmosphere and customer service! Amaaaazing coffee!!!
Itβs Caribou, so itβs all right. There is a lot of rotation in the employees so the quality is somewhat inconsistent. The bagels are good enough. They are steam bagels, not real bagels, so they are a little too soft. But they are fresh and good for sandwiches.
They gave me the wrong breakfast sandwich and I was with my two sons and they gave one of them the wrong coffee.
Caribou Coffee is fantastic!! However I do wish anyone ordering food at the drive through was redirected and their food brought to them. The wait has been excessive when weve been stuck behind someone who wasnt there just for coffee. BUT- staff has definitely improved from past issues from all I can tell!
Best breakfast Sammi that Ive found in town.
I enjoyed every coffee and smoothies, its amazing
I am an avid coffee and tea drinker, I also truly love the bagel sandwiches at the Marshall location, but I have had more mistakes than good experiences! I am lactose intolerant and they have definitely given me regular milk when I was charged extra for coconut or almond also have just straight gotten the wrong thing. Today tho was the day that pushed me over the ledge... I spent almost $13 this morning for a not toasted cold Chicken and Tater began AND I have not taken a drink out of my coffee as I like it to cool and let the foam settle and my large coffee cup is less than half full.
Not impressed with this Caribou and Einstein bagels, weβve been here 6 times in the last two months. Each time we have asked for our bagels toasted or even extra toasted and they always come out barely toasted and seem like they were toasted just long enough to get warm. Last visit we ordered a juice boost and it was pretty much all ice which is frustrating when you pay $5.
Time with my daughter
Always good coffee and food, helpful and friendly staff.
Latte with almond milk: flavorful! The bagel with avocado π₯ had a wipe of avocado on it. But then again, this isnβt the same as so cal Einstein bagel which you would expect at least half inch. It has flavor as top sprinkled with various seeds. It was nice to finally come here.
I love the mint condition and Northern Lite options, not to mention the yummy selection of bagels! There were quite a few tables that needed washing but other than that, I think it is a cute little spot for coffee and conversation!
First time here. Bagel and muffin are tasty
I love caribou but me and my husband have been dairied for the 4th time. Nothing was done about our coffee order being completely wrong and was given an employee help hotline number.....not a very good experience especially when you are sick from it. Very upset I canβt even enjoy my coffee!
Good place for a kawfee and a bagel with a shmear!!
Excellent coffee and sandwich split between was perfect!
Great Drive-thru service!
Breakfast sandwiches are delicious and this place has awesome coffee (not watered down dunkin dognuts, ehem, I mean donuts). Even if you are not big on coffee, there is something here for you to enjoy here. Clean dining room and restrooms. More than enough parking available. I saw several people working on laptops and it gave me the city feel of a Starbucks / coffee shop in Manhattan. Not but a stones throw from SMSU. Good place to be near people but also In your own little space. As an extroverted introvert I like to know people are around but not always have to interact with them. Maybe some of you will understand.Polite staff. Great service. Way better than Starbucks in my opinion!! Fair prices as well.
Twice now I have come. Once through the drive thru, once inside. Both times were ridiculously slow. Food and drink were good but shouldnβt have to wait a half hour.
Drive thru was fast and accurate on my order
Heather and crew do a great job!
I ordered four drinks - three of which were the same exact drink. We waited over twenty minutes. customers who were behind us in line received their drinks before we did & we had to leave before they were even finished with our fourth drink. A literal waste of money.
Awesome bagels! The coffee is good too, but I had the cranberry bagel with strawberry schmear and it was great!
Took 30 min. to get through drive through, I was only the 3rd car in line- about 6-7 people working inside. We ordered 1 drink and 1 sandwich. Drink was handed to me dripping coffee all over the outside, clearly done without care. When asked for money off due to service they took $1 off.... thought much more should have been done after 30 min!
Nothing like adry bagel! When I asked for a little more cream cheese, sorry, we have a certain amount for each bagel. I offered to pay, $1.65! ARE YOU KIDDING ME? Not very good experience. Most people dont know Einsteins are in Marshall, so I brag them up all the time. Hope the customer service gets better!
Wonderful, clean tasting coffee drinks, fast & friendly service, great fresh bagel combinations
Bagels were stiff and the girl taking our order was obviously high af
Bathroom was amazing. Clean and great.
This place used to be great. The last 4 or 5 times Ive went there they have royally messed up my simple order. They tend to be out of certain items quite a bit also.
Monday morning....out of cream and out of receipt paper. Surprised they had coffee.... pretty sure they sell cream at the store to get you through until you get your truck. Not impressed. Fail Caribou.
Slowest drive thru weβve ever experienced at a Caribou Coffee. Then to top it off the order was wrong. No apology. Just a please pull ahead and wait. 32 minutes start to finish.
I forgot our cashiers name, but she was hilarious. Drinks were good too!
They are so friendly there
Stopped here a couple of times for breakfast when visiting the town. They were moving quite fast, even if the place was busy with quite a few people in line. Despite the morning rush, the place was clean and well organized. There are quite a few options for breakfast at this place.
This is my second home! The staff is great. Food is fresh! Coffee to die for....
The coffee here is amazing and the employees are friendly. There is usually a bit of a wait but I love that my food is freshly made. They make eggs as they need them and freshly slice their produce.Definitely recommend!
Great coffee spot the coffee is not bitter and the customer service deserves five stars
Sitting in the drive thru with 10 cars ahead of me and no ones moved for 15 minutes. If you know this is a busy time have to good staff here that can get the line moving quickly.
Very busy but great food, drinks and sitting area!
Had to do some remote work from Marshall recently. Finding wireless that performs well all day despite busy times can be challenging. I was able to office here for a few days, enjoy the coffee and breakfast sandwiches and a sandwich for lunch. Ill be back when I need to office here again.
Everyone must live this place, the drive through was backed up 10 cars. Took a while to get coffee because of that but the servicer was sweet.
Waited for my bagel for 10 minutes, no bagel. Tried to get a refund because I was out of time and couldnt get one. Ill never go back !
I love the iced coffee. I just wish it wasnt over 5 dollars for a medium iced coffee. I Ended up buying 1 to share with the girlfriend. It really should not cost that much... However people must pay the price anyways...
Love me some Caribou coffee, very good customer service all the time! Keep up the good work guys! Always try to go when visiting friends and family.
SOOOOOO slow. I waited a good 25 mins to place my order and like another 15 waiting on the cars in front of me to get there items.
We drove thru the driveup and were instructed by a note to proceed to the front door as the drive up was closed. We parked and proceeded to the front door to doscover it was locked with another note, We are short-staffed, sorry for the inconvience. However, there were many people inside. We then went to Bagels and Brew and had a wonderful experience.
Average, it does seem like they are always training new people
Alway pleasant staff,and they know how to make their coffees and bagels!
The Marshall, MN location on East College has messed my order up twice now and once I sent my sister into the store with an online order to pick up they were not welcoming with their mistake. Overall their drinks are 10/10, however, try to avoid the Marshall location. Not friendly. ):
It was an okay visit. My chocolate beverage tasted like peanutbutter, but the iced beverage was delicious.
This location continues to have problems with customer service, efficiency, and quality of their drinks. Seems like they are always out of something - straws, cup sleeves, whip cream. Today, I sat in the drive-thu after ordering my drinks for over 15 minutes - 5 of those minutes were AFTER I paid for my drinks at the window.The thing I really love about Caribou is that there is (usually) consistencies across the brand - I go to many Caribous and they should be the same. I dont think Ill be frequenting this Caribou as often - there are other, LOCAL, coffee shops in town.
Good food and drinks. Service is nice but slow.
The coffee bean selection is only okay, and so they dont brew all the Caribou roasts. Bagels are good. Service is good.
Great customer service, friendly staff, polite and the food was great! Felt welcomed even with my small kids. Thanks!
Fast service and great tasting food.
Awesome coffee. Clean and nice place!
Our Farmhouse Bagel was wonderful but my latte was only 2/3 full. Dissappointed!
I hadnt been here since their grand opening - I am now a regular workday drive thru customer. I LOVE the French toast bagel :)
Caribou always has excellent food and beverages of all types. Highly recommend the Harvest Chicken Salad with Multigrain Bagel and fresh fruit, along with a milk chocolate hot chocolate or sugar free caramel cappuccino.
Great drinks and bagels, service is a bit slow.
Wish we still had one at hyvee Worthington mn
Too bad I can only give 5 stars. Caribou coffee and Einstein bagels are simply the best. I always order a Caramel Cooler and my husband orders a Cold Press with dark chocolate.
A bunch of times they have been out of something... one of the moderators was really rude about giving a refund. The one time I told them I had my own cups and they didnt tske them then when I gave them to them they didnt make what I ordered and got syrup all over my kids cup and didnt even wipe it down. Not impressed.
Totally good coffee... but the lady giving it to us through drive through was unpleasant.
Quality takes time - short delay in the drive-thru, but the great customer service and blended drink more than made up for it.
Nice coffee place... Loved the campfire mocha.. truly great mocha they serve..
Pros:Decent priced drip and free refillsCons:Internet does not work. And has not worked for over 6 months. Filed complaint with manager. She said she has contacted Caribou multiple times and they are under contract with an internet provider that apparently does not supply working internet...Wobbly tables for over a year. So bad you spill coffee when setting it down.Super loud beeping when bagels are done being cooked, enough where Im sure employees have hearing damage, customers too. (Not sure if this has been solved as havent been back for awhile.Bad acoustics resulting in asking twice when ordering coffee, then still ending up with wrong coffee.Last time I went in they only had 1 drip, usually they have 3. Bunch of inventory was out too.Usually have to ask for creamer, they never have it out for people to use.If you want to in there and have a conversation you will be yelling. No joke. Acoustics again are terrible and between the worlds loudest espresso machine and a handful of people talking good luck.Ive been to the second highest mountain in Central America (third world country on a mountain). The base hut Cerro Chirripo at 12,000ft. They had free internet, hot coffee, and tables were not wobbly, just saying.P.S Nice computer automated response asking me to email you with the location. When the location is already listed. What a worthless company.
Yumm
Very good everytime i go. Service time could improve
Wonderful coffees and other hot mochas and other drinks. Bagels there are awesome!
Great service and great coffee.
Terrible. I love coffee, but hate the wait. Every time I have been through the drive thru, I have waited 20+ minutes. I usually get a Cooler, and every single time my cooler has been melted, so you know it has been sitting for awhile. For as many workers as there are in there, you would think the would been a bit more organized and quick with the drive thru. And I have not had a single employee smile at me, they are all very smug and rude and just hand over your items without a word. Smile more = more tips. Wont be getting my business again until things get better.
Good coffee and quality service. I always try to make an effort to try something new there every time and I have yet to be disappointed.
A great place to visit, for a lunch, snack or buying a variety of breads!
Caribou Coffee is a really great place to sit back and enjoy time with your family.I am happy that it came to this city.The workers are really nice and so is the place go to Caribou Coffee!!!!!
Excellent selection of great beverages and bagels. Staff friendly and welcoming.
Really good bagels
Food was cold, service was slow, and the bathroom was dirty.
They were out by 10:00 am of the first and second choice bagels I wanted.
The bagel with ham and egg was awesome. The staff were friendly and inviting.
The Karibu coffee is always fresh and hot. There are also coffee drinks you can get. Plus a veriety of Eindtein bagles with spread (schmear), or different combinations. Sitting areas and a fire place.
Pretty sure I have been in everyday since their grand opening for my Moosed Up Milk Chocolate Mocha.......Ok, I was there twice today!
Great coffee, delicious bagels, friendly staff, cozy atmoshpere. Love this place!
Campfire mocha is π¦
Farmhouse breakfast bagel was delicious!
Disappointed they have no sugar free pumpkin pie spice. Need more sugar free flavors for the holidays.
Great friendly service, the food and coffee is top notch