I came to this store to purchase 2 mattresses for my kids and ended up upgrading the mattress sets for a GREAT PRICE! I had no intention on buying anything else...UNTIL.. I seen this really nice super fluffy sectional and the price was UNBEATABLE! Talk to Art he gave me a great price and wasnt pushy at all, and the boss Peter was very nice with a good attitude.
I love this place! I buy all my furniture here and every item has been of great quality. The guys there are great and very knowledgeable when it comes to there stuff! Shout out to Big Pete
Great guys run this place. They offer more than fair prices on their huge selection of furniture. I bought a lot of their furniture to furnish my AIRBnB apartments and they were able to cover most of my needs for way under budget. Highly recommend these guys for great well-priced furniture.
My experience with this store was stressed to say the least. I would say that I am a reasonable person.Given that all furniture there will take months to come in (cause theres an apparent backlog from china).I still didnt save any money. The delivery which is from from Ashley furniture cost an extra $100. So even when they price matched Ashley furniture I was still paying they same amount. No deal to be had (At least not for couches).Finally the lack of communication they give is sub par. They do contact you when they get around to it but I feel like its a giant hurtle every time I have to call or text to get ahold of them.The delivery team only lets you know when they can deliver the day before. They dont make any promises of when you will get your furniture. And if you have to reschedule it will push you back to the end of the line to get delivered.Would I buy from again: absolutely not.Did they rip me off: no but I didnt save any money and had to deal with a huge pain.Update:in response to the owner there was no delivery attempt. I was given 2 day notice that my couch could be delivered on a Monday (as contacted on Saturday) . When i asked for a week notice they simply were unable to accommodate. at the delivery schedule is made only 2 days in advanced if even that. (i asked for the delivery to be on the fallowing Thursday and NEVER got a response even after calling several times)there was no delivery attempt ever made just scheduling attempt which there was NOT COMMUNICATION
I’ve had the pleasure to visit Martinez furniture and my experience was great! All employees are very kind and respectful specially Don Pedro and Bill. I recommend this furniture where house to everyone and I will be back.
Known Peter for many years. We have come back several times for mattresses and furniture. Great deals on high quality merchandise and Peter is a great guy on top of it all!!!!
Enjoyed the variety and the experience shopping here.
Nice people to stend. Always lower prices. I miss Denys I hope hin feels better. but Mr. Art. Is good too.
Excellent deals, good quality and excellent costumer service.
SERIOUS WARNING - DONT BUY FURNITURE FROM THEMI am sharing my bad experience here so that you can learn the lessons and dont make the same mistakes as I did.I purchased a few furniture sets from this sore for my new home in Dec. 2020. They uses the relatively cheap price as a trap and promised to deliver in approximately 1-6 weeks. The last piece should be ready to deliver in the first week of Feb and they would deliver all the furniture by Feb. 11, 2021. However, when the delivery date was close, the owner told me all my furniture would be ready on Feb. 11, 2021. But the sale man told me all my furniture would be delivered by the end of March. I called both owner and sale man and asked to explain why different delivery date were provided. No response after my text and voicemail. When I went to store myself in person and tried to get the refund, the sale man just told all the sales were final and no refund, the owner was not here until Thursday. They also treated me very rudely. I moved to the new house in Dec. without the appropriate furniture for over 8 weeks already. They did not apologize for their delay but find an excuse to blame COVID-19 and insisted they could not refund my money.If you are thinking to buy furniture from them, please stop and think it over. Is it really worthy for such a struggle and inconvenience? Their service and attitude to the customs are the worst.
Great place, great prices, great quality, tall guy was great to work with. Very friendly people. Please stop by them, you will not only get good service you will also get great value for your money.
Peter was very efficient and professional while assisting us to make a purchase: I would highly recommend his furniture business again and again. He has a great selection and if it is not available in the warehouse he can certainly order it!Visit Martinez Furniture Direct, Peter and his team will not disappoint!Thank you Peter!
RUN FROM THIS PLACE IF YOU WANT TO LIVE WITHOUT STRESS INDUCED HYPERTENSION.This is a warning!!!!!!!my cousin bought 13 Furniture items from this place. They promised to deliver between 1-8 weeks. Its been 4 months . Deceitful sales men. Reluctant to help owner. They delivered 2 of the 13 items after 3 months and 1 was damaged. Rude delivery Driver threatening and almost pushing down my 6 months pregnant cousin . They dont ever respond to calls . Its such a hassle. As we speak, she still has not received her items.Horrible place!!! Be warned and stay away!!!!
Pedro is accommodating, we were early for our pick schedule but they attended to us right away. Nice doing business with him and martinez furniture.
It doesnt get any better than this place! No pressure kind place with many years experience, super friendly, great prices and you can not find a better guarantee.They are not looking to just make a sale they want you to be happy with your purchase.5 star service!
Its funny to see such good reviews with this store as weve had quite the opposite!
Today I met a worker named Bill who gave us amazing customer service. Not only did he provide such a welcoming environment and explained the difference between each product. He also gave the best prices which can insure you a great feeling in your wallet.
Good deals andgood people
Do your homework before buying here. 15 minutes after leaving this wholesaler I found the exact sofa that I was looking at. Ashley Furniture, the retailer was selling it for half of what the wholesaler was.
Great price on a adjustable bed. Will do business here again.
Great place super happy. Peters and amazing individual. Plan on being a long-term customer.
Went in for a quick peak and these folks really went above and beyond to find the pieces fir my bedroom. Thanks!!! John
Quick and helpful employees, great reasonable prices. 10/10 recommended.👍👍👍👍
Best customer Support I ever had ever experience and funny and love to help highly recommend
Excellent service, selection, and prices!
They have layaway just $100 on whatever youre going to purchase
Ive read a lot of these posts and there experience with sales associates, but I had the best experience with Bill, he was very knowledgeable, respectful, attended to my needs, explain to everything to me of how long it might take! So today Im going to see Bill to pay for the two dressers for my moms birthday on the 22nd, I couldnt have gotten this deal on both dressers any where else! I couldnt be more please with Bills outstanding customer service, and sales deal ! Im sure the others sales associates were good as well, But if you are looking to buy from Furniture Direct Bills your guy, he made my experience one of the best and I will be returning to purchasing more from this out standing and affordable furniture store...Love this place thank you Bill and Ill see you today at 11:30! Barbara Billiter
Very good price and quiality.
Love the hospitality can’t wait to sleep in my new bed
Great place to hangout and shop…………::::::::
Don pedro Vera friendlyRecommend him
Well received by the salesman. Mr. David was welcoming, polite and patience. He is a great salesman to all.
Amazing place! Best service
My experience here at the Martinez furniture depot has been great so far so good little cold in here the workers need a heater but their personalities are great happy holidays
The best furniture store in the biz. Come see Peter at martinez furniture direct. He has the best prices in the business. Ive been coming here since 2006.
Great spot good deals
Repeat customer, friendly helpful staff that will work with you and have you leaving happy. Highly recommended
I am so happy with my sofa bed and service I received from Furniture Direct. I will be coming back to them for my future purchases!
(Lolllllll)Over. Hill. Over. Dell. Over. Cross the. Bumpy. Trail.They. Have a showROOM. In side of a. Moveing. Company. 20. Items. At the most. Plus or minus. What you see is. What you. Get. .
Walked in, got fast service. Dennis greeted us and found what we needed quickly and had it in stock and he is going to assemble the table and chairs and deliver to us. Love this place. They have everything you need and are very friendly and fast. Great customer service.
Absolutely, without a doubt the best place to buy your furniture. Just picked up a bed set and the process couldn’t have been smoother. Pete was an absolute star helping me find a bed that would fit my needs and getting me set for delivery. If you’re in the market for great furniture, give this place a call.
This is the only place I would ever buy furniture. The tall guy is amazing.
My boyfriend and I were in dire need of a decent mattress for our new apartment and we were so lucky to have happened upon this place. The owner (I think his name was Jamie) was incredibly nice and helpful and the prices are great. We ended up buying a very high end mattress and box spring for probably 1/4 of its original price. Would 10/10 recommend this store.
I went here for my bed and dresser. The service is phenomenal and they make sure to provide quality productsat an affordable price. Peter assisted my my second time there and I left a satisfied customer
Nice place, good selection. Observed their precautions being proactive during these times. Called, made an appointment. Waited a few minutes for the people ahead of us to be done before we were allowed to enter. Dale was very knowledgable and took into considerations our wants and needs. It was an enjoyable experience all around. Waiting 2 weeks for our mattress to arrive. If all goes as well as our shopping Ill return to up it to 5 stars. Momma always said the proofs in the puddin
Great Staff. Went their on a Saturday. Met up with With Mr Dennis the Customer Sales Guy, who did everything but make us Sandwich:). Had great advice to offer and made sure we got the right thing. Even gave us a Free gift.Read some older reviews and honestly don’t know where that came from.We had a splendid experience and would be recommending them to family and friends.
Thank you to the guys at Martinez discount furniture. Very detailed experience very knowledge about all the furniture. Mr. Dennis helped me narrow things down, and Mr. Peter helped me seal the deal. Thank you both I’ll be sending friends and family your way.
The furniture there are nice and the people are friendly.
This is the second time we have purchased furniture from them. Peter is very knowledgeable and professional yet has a great sense of humor! I responded to an advertisement this second time and got an amazing deal for a product we were looking to purchase. We got such a great deal because it was a floor model. Peter, being the honest and thoughtful person he is called me to let me know that the floor model being purchased had a defect and was not comfortable selling it to us. He than asked us if we were okay with waiting for our product so he could order us a brand new piece. To our surprise not only did we get a brand new piece of furniture, he surprised us with an upgraded version!!! He Really made us feel like we are VIP!Quality service at its best!Much appreciated Peter! Thank you for caring!
I did an initial research on where to buy a high quality couch and I end up here in Martinez furniture Direct. It was great because it not really that far from my area. The price was reasonable. Great place indeed.
Come see Denis when you get here. He’s a nice guy and will hook you up.Edit: Denis is great, very flexible, and willing to work with you. Theres a different guy who works up front sometimes who is quite the opposite. He tried to scam my parents into believing I didnt pay the full amount for furniture I just purchased and they were picking up for me while I was at work. He refused to look up the carbon copy of my receipt or look up my cars transaction.
It took 2 weeks to get my furniture that they said it would take a week, then got my furniture and it was the wrong color. I kept the furniture because it didnt look bad, but wont deal with them again. The delivery guys were the only good experience I had with this company. The sales people are smooth talkers, be aware.
This place is amazing. I am a repeat customer. And I am picky about my furniture. So when I say they are awesome, they are. Dennis customer service is amazing and consistent. I would highly recommend Martinez furniture direct.
I absolutely LOVE the furniture here. I purchased a couch a couple of years ago and was very happy with it. My husband and I recently moved into a bigger house and we needed everything, this is the first place we thought of, not only is the furniture great quality, the prices are reasonable. Also, the customer service here is great. We dealt with Dennis, and he made our experience enjoyable. If we need anything else we will definitely be back!
I have been a customer of Peter’s for over 12 years. I keep coming back whenever I am in need of furniture. Is have referred many people to him and I will continue to do so. And!!! If there is a problem of any kind he and his staff will work wit you to accommodate you. Thank you Peter. Pilar
Great, place to furnish a new place. Got everything I needed from couch to dining table at an amazing price with amazing service.
Started off on good terms and happy. Unfortunately customer service has become non existent waiting on a replacement damaged piece of furniture. Not only have I paid in full for a damaged piece, Pete who offered delivered, has had the replacement for over a month sitting in the warehouse. So here I sit, with almost a $500 piece I can not use. Extremely disappointed and have a asked for a refund and coincidentally I cannot get a call back. I will be issuing a dispute with my credit card company. Do yourself a favor and dont purchase from this place.
Found them on Facebook, and I highly recommend! Got both my kids new mattresses and box springs for just the fraction of the cost of a mattress store! We will be back again when we need another mattress or home items!
Dennis is my new furniture guy. He was very personable, accomodating, professional yet with a great personal touch and sense of humor. I highly recommend Martinez Furniture Direct for all your inexpensive but of high quality mattresses and furniture needs. Look for Dennis!
This was excellent, the staff are very friendly.
****UPDATE**** (from 1 star to 3)6-2-18I did have to purchase a mattress bag.(Home Depot) I did have to return the mattress to the store myself. (With the help of my son with his truck) But upon arriving I was greeted by Peter who remembered me from the original purchase. The mattress was exchanged without any hassle. We were in and out within 20 minutes. I will update again after use of the new mattress. At this time I am overall pleased with the transaction, although the telephone conversation we had this morning was strange, I believe he had me mixed up with another customer. Hopefully the new mattress will last a lot longer than the first one.Original review:My husband and I paid over $600 for what I thought would be a quality mattress. Weve had it for just under 6 months and its horrible! First of all it came with a little bubble in the middle but I let that go because I thought it was minor. But now the mattress is dipped on both sides with a huge bump in the middle. My husband and I both wake up in pain.I just called and Peter said to take a picture of the original receipt and send it to his phone along with the warranty card which is required he said. What warranty card?? So I sent the picture of the receipt and description of the problem. I was told I had to wrap the mattress in plastic, and return it myself along with original receipt and warranty card.
Stopped by here not knowing to expect, and I was blown away by their friendliness and knowledge. Make sure to ask for Dennis when you get there. Prices are very reasonable too. Highly recommend to anyone looking for some new furniture!
Great place for great prices....... Ask for Dollar Bill...............
It is just ok, the first person help us, had the style of the 70s car sales person, annoying and not very respectful, I was almost leaving when another one came to help us. We end up buying what we need, but I am not feeling compelled to return. I really did not like people do not respect personal space, specially on this times, and not using masks when every one else was using, and treating me like I am his family. Give me a break.
I reccomend anyone looking for furniture to come here they are awesome look for Peter or bill
Need to make an appt. Only 30 minutes most shop online and catalog not alot of furniture in show room.
Friendly and professional team. The quality of products is unbelievable at the prices too! You better check it out yourself!
They’re amazing I am so excited with my new mattress and the great service Bill and Peter provided !!!!!
I was in the Martinez area and decided to see if I could find this location again since my co-worker and I are both in the market for a few new furniture pieces. Found the place as easy as years ago and the owner Peter was available and explained that during weekdays you can come in by appointment only and weekends have open availability but was more than happy to accomodate on the spot. Not only was Peter friendly and funny but when I showed him items id already scheduled for purchase elsewhere he was able to find the same items for a much cheaper price. Awesome service and prices!! So glad I came in today.
Prices That Blow Ashley Furniture Outta The Water
Staff wayyyy too bogged down in customers with other customers. They were polite and helpful. But I was asked to sit down and wait for one of them to free up. After 15 minutes I gave up and left. They were kind but need more staff during peak hours. Like, hire a 4hr a day kid to help get through the hump.
They have the best deal ever! Great customer service!
This place is great! Good prices, many options, and good quality. Sales associates are awesome! Definitely recommend this place for your furniture needs...
I visited the location several months ago in Fall on 2019 and placed an order. Delivery was suppose to be within 4-6 weeks.- It took OVER 3 MONTHS. Delivery times are limited with hardly any flexibility. MFD will ONLY delivery to an area once they have multiple in that area.Ex, if you live in San Jose, theyll only deliver once theyve compiled multiple deliveries in San Jose OR if San Jose is in the same direction of other deliveries. Why the delay in delivery and inconvenience when they charge each customer a delivery fee?!All my items didnt arrive with delivery.Its March of 2020 and Im STILL WAITING FOR A PILLOW PROMISED TO ME as a courtesy due to inconvenience of delayed delivery.After several attempts of contacting the former manager, AND OWNER Peter, there STILL hasnt been any solid arrangements.- Just broken promises.Peter himself, the OWNER has yet to keep his word.Marinez Furniture Direct is very disorganized!
Dennis was great! Showed me everything I wanted to see, knowledgeable, and quick responses.
These guys are the best. Been buying great stuff from these for 15yrs.
Great please can’t wait to go back
I had the BEST Experience with Mr. Dennis He Treated my mom and I so nice! And we found what we were looking for + MORE!
Best place to shop. The values are incredible. Quality speaks for itself.
This place is GREAT!!! I’ve been purchasing items from here for over 10 years. I’ve bought mattress ( and by the way you can choose anything in your budget or quality, people say they sell cheap stuff, but the also have higher end stuff too) dining room table, and couches. I’ve referred many people and they too were pleased. The setup may not be glam showroom but they are very helpful at getting to know what your needs are. By the way they NEVER asked me for cash only, I’ve paid many times with credit card. Great place for a single mom to be able to get brand new items and live very comfortable, thanks guys!!!
Dennis is the man! Come see him he will work with you...and your budget! Great experience
My number one furniture supply place and the only one.
Dennis and Peter were amazing here at Martinez furniture direct! Quick and easy definitely come back for all of our furniture needs.
My husband and I bought a mattress from this business. The mattress lasted about 5 months before a crease in the middle began to form. It was very difficult to sleep on. We would roll into the middle and so we had to return it. A mattress should last longer than 5 months. Although, we had the worst experience with Peter, the owner. The mattress is under warranty and we went to talk with him one day and he told us he would do his best to help us but we needed to wrap the mattress in plastic and bring it by so that they could assess the damage. We let him know that we would be back the next day. We went the next day and he asked us if we had an appointment. We were surprised because no one had mentioned that we needed to make an appointment. He had told us to wait outside and we did for a while then we went to wait inside. He rudely came up to us and asked why we were inside. He said that he had told us to wait outside and we asked him why. He just ignorantly said, “because that is what I said.” He kept repeating that ridiculous excuse. We told him that we were paying customers just like everyone else inside the business. Many people were inside but for some odd reason that he couldn’t express to us, we needed to wait outside. We asked him why he did not tell us the day befor that we needed an appointment because we would have made one. He said that he thought he told us. It was such a lie because why did we not have an appointment then? He was so rude, he got into an argument with my husband. We feel racially profiled because of the way he treated my husband, who is Brazilian; his English is not the best. He was treating us different than the other customers. He was kicking us out to wait outside. We would not recommend this business to anyone. Peter is good at selling, but he cheats you if you have any issues and need help with the warranty. To be honest, you’d have a better experience finding a mattress on the freeway.
Mr.Peter and Dennis are very accomodating.they both know what you need and whats best for you.Its a one stop shop for youre furniture and mattresses needs..
They told me they had a piece of furniture. I drove from oakland to see it and when I got here they didnt have it. Waste of my time. Bait and switch. Garbage company.
These people know how to do business!! Great service.
Found a couch and loveseat. Love them. Second purchase these guys are great!!
This is all cheap stuff, marked up 300-400% and boasts off insane discounts, at the end what you get is all cheap quality products at regular price. All sales are final, which means you will never get your money back if you are not satisfied. I strongly suggest you not to visit this place and get cheated. NEVER GO to this place.
Dennis is really helpful with what we are looking for and we bought from him.
2rd time working with Dennis here im telling you come see him at the Furniture Direct amazing deals expecially for labor day these guys always produce amazing customer service!!Thank You Dennis!
Perfect experince purchasing my mattress very comfortable thank you peter for the great deal
I think this is not the best place to buy furniture to your home/office. They sell very cheap quality products but portray it as best. I felt very vexed and made me saddened the way they deal with me so that made me to post here. Probably you can get a better deals though in IKEA. I would have given if there is any negative rating option.
Well, no. 1, we got greeted by super funny and friendly, Peter. No. 2, I like the By Appointment Only deal coz we like the attention. No. 3, excellent prices and a wide variety of furniture.
Dennis is the man to come see. He makes sure you get what you need and for a wonderful price. -Tony
Great pricing and great mattresses from Martinez furniture direct
They have good furniture. Good deals for most of the furniture. Tables look nice.