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Advance Auto Parts
11725 Dorsett Rd, Maryland Heights, MO 63043, United States
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Advance Auto Parts
Comments
J
Review №1

Needed a replacement brake light, walked in and was immediately greeted, gave car info found part, paid and out. Overall great experience. Parking lot and store clean.

Da
Review №2

Placed an order online for stuff for an oil change, and because I was waiting to get Covid testing, I called ahead and asked if they would recycle my oil contactlessly. Talk to Robert and got it all arranged. Was able to pick up my order and drop off my oil without any hassle. Excellent service, would highly recommend!

Je
Review №3

Went in to pick up my on line order. Was notified within 20 minutes that my order was ready for pick up. Very fast service. The young lady on entering welcomed me. She asked me how may I help you, I told her I had a pick up order. She said ok whats the name on the order? I told her she left came back with my order, 1,2,3 Im done and on my way out the door. Great customer service!

Ra
Review №4

Easy to get in and out. Great customer service.

ro
Review №5

Woke up this morning and to my surprise my car battery had died!! Charged the battery and did and amperage draw test an to my dismay it wasnt holding a charge, called numerous parts stores and advance was the place, they had the most reasonable price, with the HIGHEST CCAS.

Ge
Review №6

No pressure shopping and helpful if you need it. Order online easy pickup at the door. Decent seletion of auto needs.

Sa
Review №7

Clerk very grateful ran codes on my car when my friend thought I might have an electrical problem.

Ma
Review №8

Painlessly replaced a bad battery under warranty.

J
Review №9

Prices are a little high, but them team was great very helpful.

An
Review №10

This place was not so busy and I was able to ask my questions and get what I needed and go on my Merry way

He
Review №11

This specific building is my #1 place to get auto parts. Not only is it convenient to go to. Had my car die there one time and got it fixed up and ready to go pretty quickly. The staff is always nice, attentive, and know what theyre talking about. Theyre very forward with whats happening and not there to make you buy the most expensive product but best product for me specifically with my vehicle and price range.

J.
Review №12

Maybe Ive been lucky, but going above and beyond just seems to be the norm at Advance. This location is no different. I dont know how they manage to always find such good people.

Br
Review №13

Very friendly and helpfull

Ky
Review №14

Used to like this place but the employees refuse to wear masks. Visit at your own risk

Da
Review №15

Great service, but there was only one employee there so I had to wait a while.

An
Review №16

Helpful counter people with real life experience to share. Masked and shielded at the counter. Take used oil for free. Easy exchange the next day when I realized I bought the wrong oil for my car.

Ge
Review №17

Kenny THE MANAGER and Don r the BEST!!!!

Ro
Review №18

FULL DISCLOSURE - I work here so Im biased, but I do hear from customers FREQUENTLY that we do customer service better than anywhere else, including other Advance stores!We appreciate our customers and the trust they place in us, and well go the extra mile at every opportunity to earn your auto parts business!

Ro
Review №19

Staff is always helpful and quick. I love the order online and pick up in store options as well. Also while in store they offer a millitary discount and have a rewards program.

Je
Review №20

Super friendly staff. I needed a back wiper on my car (of course) I didnt know what type I needed or how to put it on. So one of the lovely friendly staff members showed me how and told me how to do it so next time I can try

Br
Review №21

My battery died so we brought it up to be tested. The battery was too low on voltage to test and the employee offered to charge it for a few hours and test it later. We returned later and he tested the battery. It was still reading a bit low, but instead of trying to sell us a battery we might not need, he recommended talking to the dealership since the car was under 2 years old. He was friendly, helpful, and went above and beyond to help us. We really appreciate the great customer service!

Al
Review №22

They do have a pretty good selection of parts and auto needs in store. If they do not have the part you need, they will order one. Staff has always been friendly and helpful. I do find the motor oil priced higher than a box store you can get it at.

Na
Review №23

Amazing Customer Service is inadequate for them! I am in FL, my daughter was on the way to them, and her car broke down on the way. I felt helpless! He knew where she was by hearing my conversation with her, and went to make sure that she was safe. Ran diagnostics and offered suggestions. Thank You DAN! You are wonderful!

Ke
Review №24

I had a dead battery and the people here were super helpful. They even called around to other stores for me to see if they could get me a better deal since my battery was pretty expensive. Overall it was great customer service and I would recommend visiting them if you ever have the need.

Jo
Review №25

I was assisted by Daniel who was excellent! Thanks for all of your help Daniel! You were able to accurately assess what I needed to do. Allowing me to confidently get the job done. Better give this guy a raise.

Vi
Review №26

Excellent store with extremely helpful staff. They go over and beyond to make sure you walk out of the store happy!

Te
Review №27

Always helpful. Put the wiper blades for me.

M
Review №28

Love the speed Perks Program and the staff is always helpful and knowledgeable and have always answered any questions that I have had.

Er
Review №29

I needed a new battery, and they do provide free battery installation. However, this does not properly cover my experience. The installation WAS free, but Steve went way beyond the minimum requirement. He personalized his service to my needs, and worked hard to be sure his installation was complete, correct, and reliably executed. I cannot say enough about his friendly nature, his attention to detail and concern for my vehicle.

Lo
Review №30

Billy helped me find the tools for the job. He was smart but new on the job. The store was clean and stocked. Thanks for the great service.

An
Review №31

The associate, Tyler P., helped me with battery issues and fixed my problem. He was knowledgeable about what he was working on and was very personable. I will definitely be coming to this store for any auto parts or issues with great employees like Tyler.

Ke
Review №32

This is my favorite auto parts store and Rick goldschmitt is the best employee there he knows exactly anything about everything and their prices are really great and they even help put your stuff on your car if your disabled like I am

Da
Review №33

Love to just browse. But the employees are always helpful and willing to go that extra step

Ga
Review №34

Ken is super helpful and nice. Knowledgeable. Change my battery fast.

Al
Review №35

Thank you for putting my windshield wipers on for me

Do
Review №36

It is a good place to shop and the employees are willing to help

Je
Review №37

These guys are awesome!! Very quick in attending any auto needs!! Very polite and kind personnel that help get you exactly what you need.

Su
Review №38

The service I received yesterday was outstanding. Not only did he check the oil level, he put in a quart. I really appreciated it.

Br
Review №39

Been going here for years. Same great service. Picked up a battery the other day and the put it in for me! Thank you

T
Review №40

The staff is generally nice and usually helpful. If theres more than two customers being helped when you want to check out though you will probably need to be patient. But that seems to be the standard at any auto parts store for some reason.

Vi
Review №41

Always a fantastic place to get parts or supplies - the inventory is diverse and the staff are great!

Am
Review №42

The staff was very helpful! I came in after my battery had to be jumped. They tested everything and replaced my battery. I was in and out in less than 20 minutes! Thank you!

Na
Review №43

The guys were very helpful, friendly, knowledgeable and went out of there way to help me with what I needed. I will definitely be going back there in the future.

Da
Review №44

My check engine light turned on, and Advanced Auto Parts ran the diagnostics for free. It wasnt anything serious, but they were able to clear the check engine light and gave me some recommendations. Didnt cost a thing.Ive come to expect this from this store. Ive been in there several times, and they are always helpful, responsive, and respectful. I would highly recommend them.

Br
Review №45

The recommendation for spark plugs costs five times the price for a sufficient. They supplied me with an engine filter. I found cheaper floor mats at Walmart.

Di
Review №46

Advance Auto parts is an amazing place to get your auto needs their employees are very helpful and has knowledge of their products you get very good service and if you place a order it will arrive on time if there is some kind of delay the will notify you so I think its an amazing place to get your auto needs

jo
Review №47

Always willing to help

My
Review №48

Helpful staff.

Ry
Review №49

Professional and helpful. Didnt have exactly what I wanted,but pointed me in the right direction

Ju
Review №50

Helpful and knowledgeable. Talked me out of some items that would not have helped.

Da
Review №51

Very helpful staff always very friendly and ready to help. I always get the right advice and whatever I came for at a fair price.

Je
Review №52

Great place to get auto parts staff is super friendly and helpful

Mi
Review №53

Great place for auto parts. Better than autozone

De
Review №54

When you need help the people there are so friendly. And they know what they are talking about.

Ch
Review №55

I was able to find parts with help from the staff quickly!

An
Review №56

A very good place. Haas is really helpful in finding you what you need. Recommended.

Mr
Review №57

I needed product from other stores and not only did david get it sent over he also called me when it got there. I came a day late and it was sitting on a cart waiting fir me. When getting there Robert G help grab more products.

An
Review №58

Came in early to get a new battery. Only one employee opening the store and he was able to install the battery quickly in the snow.

Jo
Review №59

Helpful Staff but my online order wasnt ready for pickup 4 hours after I ordered it.

Jo
Review №60

After remodeling and taking all the good employees from my local Advance, I drive past 2 other Advance Auto Parts to get to this one because it still have knowledgeable, friendly employees.

Na
Review №61

The people are nice but the item I went in for was out of stock and they really really really needed more people working behind the counter.

Al
Review №62

They are decent place to get parts and advice.

A.
Review №63

My go to auto parts store, they just need to make the rewards program easier to use.

Jo
Review №64

Excellent service! The salesman wad pleasant, informative, and most helpful.

Ev
Review №65

You guys are doing a great job.

Ja
Review №66

Very helpful

Ti
Review №67

Good prices and service.

Th
Review №68

Person behind counter was to busy on his phone to help

gr
Review №69

If there was a zero star rating- team member Ken K would deserve it.Bought a rebuilt alternator online and after trial and error discovered that it wasnt my new battery causing my car to die, it was the defective alternator.Ken K kept prying me to take it back to the Page location because he wanted to meet the stores quota for the quarterI had to push him to give me a refund even though he kept insisting the stores quota was more important than my customer needs. He said he would be losing money by giving me a refund even though I had lost more win having my car out of commission for my delivery job and by taking my car to a professional auto shop to get a brand new alternator.Worst customer service ive ever experienced in my life. He was apathetic for the inconvience this product gave me for 2 weeks and just had to remind me as I was leaving that next time just return it to the store you picked it up from, cause ya know, its a quota thing. im losing money here

Le
Review №70

They just checked my battery and said it was good.

Ja
Review №71

Nice people, usually have the parts I have ever needed at competitive prices.

Le
Review №72

New Management isnt the best

De
Review №73

Great service nice people.

Ch
Review №74

Quick to help me and get me on my way.

Al
Review №75

Crew there knows what they are talking about and is very helpful.

Li
Review №76

Efficient

Sh
Review №77

Good place to get your car parts

Ke
Review №78

Great customer service.

Bl
Review №79

Staff is good and will help you when needed.

Ph
Review №80

They help you and give good advice

Al
Review №81

Very helpful, I know nothing about cars

Er
Review №82

They always have what I need!

Je
Review №83

Great staff. Very helpful.

ja
Review №84

Great location close to the highways.

Mo
Review №85

Good parts good people

St
Review №86

I mean its a part store they had the bulbs I was looking for the guy was friendly thats about it I went to Walmart and they didnt have it

Te
Review №87

They are awesome in this store

Do
Review №88

Needed a battery for my Honda van and they had options in stock, checked the old battery to make sure it was the problem and then replaced it for free. 25 minutes and I was in and back on the road. THX!!!

Ji
Review №89

Even came out to put my new wiper blades on

Oz
Review №90

Like the way you can purchase online and pick up in 30 minutes most the time with a discount

Zo
Review №91

Simple quality and speed

la
Review №92

Knowledgeable and courtesy

Ro
Review №93

Every thing I need and Veterans discount.

An
Review №94

Helpful when asking questions.

Ch
Review №95

Good selection and good prices but some of the staff is argumentative and difficult to deak with.

Th
Review №96

Staff very helpful

Te
Review №97

Very helpful people.

K
Review №98

Clean place friendly staff

Mc
Review №99

The place for me for sure.Thanks Dave and Don for being there for me.

D
Review №100

Good customer Service

Information
39 Photos
100 Comments
4.5 Rating
  • Address:11725 Dorsett Rd, Maryland Heights, MO 63043, United States
  • Site:https://stores.advanceautoparts.com/mo/maryland-heights/11725-dorsett-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 314-770-2059
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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