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Commercial Cutting Equipment
801 E Broadway Ave, Maryville, TN 37804, United States
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Commercial Cutting Equipment
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Ro
Review №1

We came here to buy a zero turn mower, which is a sizable investment. We met and talked to Zach who was knowledgeable, friendly, and helped us choose the right mower for. Steered us in the right direction, and was able to speak from his own experience with the equipment too.

Sh
Review №2

They immediately assessed the problem with my riding mower. Once the part was ordered, it was fixed and cleaned up as well. My mower cuts great now! Everyone was professional, personable and respectful. Thanks for the great job! It was not a cheap fix but it was well worth it for the great service. These employees know how to treat customers well.

Ti
Review №3

Tom and his team are great! I have had multiple experiences with CCE and they are always fantastic. Last week, I need a spring for my grass trimmer and wasnt able to to pick it up before they closed. Tom (who was off that day), had his brother drop the part off at his house where I picked it up and paid for it. Elizabeth helped facilitate this and was excellent as well calling to tell me when the part, that had previously been out of stock, was available. They exceeded my expectations - all for a part that cost a whopping $2.84!

Cl
Review №4

Invoice 32495, May 20, 2021I am pleased with the recent experience I had with Commercial Cutting. Michael in the service dept was very professional in addressing my needs and contacted the Hustler manufacturer on my behalf. This was the 2nd time I have had fatigue-induced failures of the support brackets holding the hydro transmissions onto the frame of my 2017 Hustler SDX (~150 hrs). Each time the service department was able to negotiate partial manufacturer coverage for repair and/or replacement of broken parts due to the design defect. With the latest fix, I expect several years of trouble free operation as the newly installed support brackets are thicker and more sturdy and therefore should last longer. My experience with the new brackets is good so far and time will tell.I recommend Commercial Cutting for service work for Hustler mowers and will definitely consider them in the future. They provide good service and were good people to work with. Cliff H.

Da
Review №5

Commercial cutting equipment is awsome i have a yazoo zero turn mower hard to get parts for.their parts and service department are very helpful they will look endlessly until they find your part. I didnt even buy it there! These folks are awesome! I will be doing business with these guys from now on!

ma
Review №6

Last November I brought in my commercial mower because I had power loss when the pto was engaged. They told me I needed a new fuel pump and so I had them do the work. The problem was still there when I got it home.I described the problem to someone else, and they diagnosed it sight unseen. I paid 290.81 for a fuel pump when the issue was a loose wire that was fixed with a $.99 packet of bulb grease.Its worked great since the cheap fix.Im giving two stars because they are incredibly friendly.

Ge
Review №7

Great company. Friendly Staff very helpful! Went in to get a new leaf blower for around the house in and out with in 15 minutes.

Am
Review №8

I brought a mower in that I had picked up on Craigslist. Not only was it a couple of minutes before they were supposed to close, but they also figured out the issue for me within 10 minutes!! The guys in the shop were incredibly helpful!! I will definitely be coming back.

Na
Review №9

Great service good quality equipment cant beat the prices

Jo
Review №10

Professional service and a dealer for Exmark and Hustler, greenworks and redmax also.

Ad
Review №11

I have done business with them for close to 20 years. Whit, Ken and Tom know their stuff and will get you in and out with great advice. Well stocked showroom and the top of the line service you cant find in many shops these days. Go see these guys as I highly recommend!

Bl
Review №12

Always very friendly and do an amazing job

Mi
Review №13

Good honest work at a fair price

th
Review №14

Great service. Went in about a call, got the mower, they did a once over, and we were out. Would recommend to anyone needing a new commercial mower.

Mi
Review №15

Like Commercial Cutting Equip... Good Like Good Good

jo
Review №16

After calling several places to fix my mower, I called Commercial Cutters. Mark kindly offered to help, and was able to fix my mower within 15 minutes. Great, outstanding people to deal with. Highly recommended and I will definitely be back in the future!

Er
Review №17

This place has always treated me right! The only place Ill buy power equipment from!!

An
Review №18

Worth drive from Knoxville

ja
Review №19

Nice place and people.very helpfull

Ch
Review №20

Great quality service and friendly advice

Di
Review №21

Could not have been pleased more with the service department. My aging tiller was repaired within a week of my leaving it off and Im pleased with how well its now working. The cost of repair was amazingly inexpensive.

To
Review №22

I purchased a new Hustler SD Zero Turn this weekend from Commercial Cutting Equipment. The team there was very helpful and knowledgeable. When I got home, I had some questions regarding the financinig and a small cosmetic issue that happened during delivery. Whit, the owner, called me and took care of all of my concerns. My already good experience was elevated to a world class experience. The desire to make sure I was completely satisfied and proud of my purchase really built a ton of credibility. I feel very confident that I made a great choice with Commercial Cutting Equipment and I look forward to them being my sole provider for service and equipment.

Mi
Review №23

Need small engine parts or repair this is a great place to go.Excellent staff.Prices are comparable and they will help u get what u need the first time.I go there 4 my parts.

Tr
Review №24

Awesome mowers and service!!!

Ka
Review №25

Hands down the best customer service at any mower/equipment shop. They are a business that is there to help with customers needs and not just sell the product. The employees have a good attitude and the owner Whit will sit down with you and figure out what is financially best for you and your future in mowing. Commercial cutting is the real deal.

Da
Review №26

Very helpful folks. Tom was informative but not pushy like most sales reps. Top notch equipment and will return to purchase a exmark because of quality equipment and environment of this dealer. Highly recommend stopping by if your interested in a commercial grade mower for residential like I am.

Er
Review №27

Always courteous and prompt when dealing with the service guys. They’re straightforward, honest, and do a great job keeping my equipment in good shape.

Da
Review №28

Bought a used mower from this great and most helpful crew. Will buy from them again. Cant say enough about the customer service I recieved. More places could learn from them.

De
Review №29

My sister has my late fathers 2000 John Deere mower. The wire that connects in order for the blade to engage kept pulling loose. She sent it there 5 times. 5. She spent over $200 getting people to haul it up there. The last two times this company actually picked it up. They just kept cutting the wire shorter until it would barely reach the clip. The last time they delivered it the mower wouldn’t work as soon as it was taken off the trailer. They kept it another two weeks and said it needed almost $2300 worth of work. I guess it took 5 times to figure that out. A brand new mower is less than that. She told them to forget it and they returned her mower with all the belts off and even the hood disconnected. My sister is retired. She was more than patient with you all. You used her up.

We
Review №30

Great people they carry great equipment! Got my first mower from them they are all great people I recommend them! Glad o found a trustworthy group of people to deal with.

Br
Review №31

Got me in and out in sharping my mower blades, very reasonable price too

Ch
Review №32

Great service department and great prices on quality equipment!!

Je
Review №33

Whit was truly helpful. Went through all the specs of a mower I was looking at. He even told me about it having a sealed hydraulic system, which was a deal breaker. Got me into one that can be serviced. Props to Whit, thanks again for the great service.

Dy
Review №34

The guys and gals at comercial cutting equipment are awesome! They have excellent customer service and excellent communication! From the owner down the the janitor they are just amazing people. Everyone is very knowledgeable about their equipment and how things work. I have had nothing but great experiences with them. I have recently bought a comercial mower and I havent been disappointed yet!

Ad
Review №35

Good service and nice selection. Staff was very knowledgable.

Wa
Review №36

Actually Maryville Monument but Google keeps saying Im here

Tr
Review №37

One of the mechanics here is a super great guy. He fixed our walkbehind last year, had the head rebuilt, and some other stuff, and did a great job. He is a super nice God fearing man and I will always come back as long as he is employed here.

Du
Review №38

Found a problem that another mower shop could not find. They found it within an hour. The other shop had it for 2 weeks. Great staff.

Pe
Review №39

The folks in the repair department are friendly and helpful. They did an excellent job of servicing my zero turn mower. I recommend this business to others.

Si
Review №40

Friendly and accomodating staff. Great selection of lawn care tools .

In
Review №41

As always great service. And very willing to help in any way possible.

Ja
Review №42

The owner and his guys did a excellent job on explaining all the details of my new zero turn 44in cut XMark, I was very comfortable with the mower when I got home, they let me practice with one of the mowers until I felt comfortable with the equipment, that was a big deal, not to mention the customer service was A1 satisfaction period! !!!Leonard

Sa
Review №43

These guys are top notch.

Ja
Review №44

It is difficult to find companies who repair all brands of cutting equipment AND do an excellent job of follow through and repair. I highly recommend Commercial Equipment!

Je
Review №45

Its a good place to buy a great mower friendly staff will help you find the right mower for your mowing needs large selection of EX Mark Hustler mowers zero turn

Ge
Review №46

Great place to do business with. The staff is super helpful and they go the extra mile.

Ke
Review №47

Very impressed with the service, I’ll be back!

Wi
Review №48

Wonderful folks. Outstanding product. Wouldnt trade anywhere else.

Ja
Review №49

The guys and gals that work there are just great people to work with. They will go above and beyond to make sure they address any issues they may have or found will working on your equipment.

Ja
Review №50

I mow commercially and have used them for years. Great team of folks to work with!

Da
Review №51

These guys are great.Super knowledgeable about Exmark mowers.They also work on any brand of lawn equipment.Maryville has needed a shop like this for a long time

Je
Review №52

They do a pretty good job at repairing almost everything I believe that they need better certified staff

Tr
Review №53

Very friendly local and family owned. Great new clean facility.

No
Review №54

Resolved issue very quickly and professional thanks guys

Da
Review №55

Great family run business, great service, so glad to see them in the old Drakes building.

Jo
Review №56

Charlie and Tom make the place what it is, - the best eXmark dealer around. The work hard to ensure everyone gets what they need in a timely manner. The shop isnt the prettiest, but it seems to work for them. Dont buy from any other eXmark dealer but these guys.

E
Review №57

Took my weed eater in there 2 weeks ago to get my kill switch fixed and had a fuel leak called said it was fixed put fuel in it and its still leaking fixed the kill switch but they messed up trigger the motor wont increase in the rooms it worked better before they worked on it stay away from them!!!!

Bo
Review №58

Guys there are very helpful.great place to buy mowers and have work done.

To
Review №59

Great sales staff in great customer service!

Za
Review №60

Super friendly and had my part in stock cheaper than posted online

MI
Review №61

Fast, friendly and professional. Excellent experience.

Wi
Review №62

I dropped off my Toro Self Propelled hand mower 30 minutes before they closed on a Saturday. When it ran, I had bought it used someplace else, it belched choking smoke and was tough to start. Then it wouldnt start at all. I just received a call, Tuesday morning at 10:10 that my mower was ready to go! Im not completely incapable, but either I thought sparkplug +, or cracked block? Turned out it needed thst new spark plug and a new air filter, which was clogged beyond recognition. They saved the parts for me to see, got the job done in essentially 1 work day and gave me back a like new piece of equipment for a little over $50! I highly recommend Commercial Cutting Equipment in Maryville, TN for all your equipment purchases and/or repairs and maintenance!

ca
Review №63

Great people. Not cheap but worth it. Lol.

Dy
Review №64

Great, friendly service and good prices!

Mi
Review №65

Christian Herrod is very professional

St
Review №66

Excellent service so far.

Ha
Review №67

Nice upgrade from old building.

Cr
Review №68

Great group of folks!

Br
Review №69

Great guys, very helpful, very reasonable prices.

To
Review №70

They now there stuff and will go out of there way to help you

Pa
Review №71

Great service

wa
Review №72

Great

Information
17 Photos
72 Comments
4.7 Rating
  • Address:801 E Broadway Ave, Maryville, TN 37804, United States
  • Site:http://cce-tn.com/
  • Phone:+1 865-981-1232
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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