They don’t even deserve 1 star. The pharmacy makes up hours as they go. The pharmacist are the rudest pharmacist I’ve ever had to deal with! They need to learn the definition of customer service, because they are definitely lacking it!!!

The pharmacist Shayla is THE worst! She makes up the stores hours to close early when patients are in need on PAIN medications after surgery for my 68 old father! He is a long time customer and has never had problems with the lead pharmacist Michelle but that other one is AWFUL and so rude. She hung up on me when I was asking questions!!!! Wish I could give negative stars.

I moved to Mason about 25 years ago, and have been using this CVS as one of my two main pharmacies. When I retired several years ago, it is now my main pharmacy. I have never seen any of the problems some of the reviews list and I am in there at least 20 times a year. The lead pharmacist, Michelle, is extremely helpful and has given me good advice on OTC medications several times. I have never seen anyone treated rudely.

Pharmacist doesnt do her job tells everyone they dont have insurance to make them payHer name is Shayla dint go there when shes working

Worst cvs Ive ever been to. Especially the pharmacy.. pharmacists act like a bunch of elitists and talk down upon people way too many times. Actually tbh its one pharmacist only.. Ill let yall figure out who it is. Also, probably the most mismanaged CVS Ive ever been to. Right now, there are 12 cars in line at the pharmacy drive through window.. theyve asked me to circle around twice. Wish I could give a half a star.

Only using this excuse for a pharmacy as my insurance, who owns CVS, mandates either using this place or mail order pharmacy which is even worse. Several calls to complain about unwanted texts, calls until someone at the store finally told me to edit preferences for the CVS version of a Kroger card, which I never signed up for. I feel sorry for the pharmacists working under such conditions. My father was a pharmacist. Will never spend an extra cent in this place. Store is dirty as well.

The staff were super helpful. I had to fill my first prescription in the USA, having recently emigrated here. I had no clue how it worked but the lady who took my prescription was so patient and helpful with me and lovely to my kid. Thank you.

I started going to this pharmacy and was signed up for scriptsync and automatic refills. I didn’t feel that I needed either and never asked for it. My doctor’s office kept calling me to ask that I schedule a follow up visit. I found out that CVS was sending over refill requests that I didn’t ask them to.I checked the app and website and, although I found settings for auto refill, I wasn’t signed up to begin with so there was not an option to opt out. I called the pharmacy and asked that the automatic refills be stopped. The pharmacist told me to call the 800 number. I called this number and they told me to call the pharmacy. I then called back and talked to the pharmacy tech who said she would cancel autofills.A few weeks later, my doctor sent a prescription that I wasn’t sure I would be taking in the future. I might not need it, it might not work, or I might experience side effects. The pharmacist at the window asked me if I wanted automatic refills. I told her that I didn’t really know how to respond because I had never taken the drug once in my entire life. She seemed very eager to sign me up for automatic refills and I don’t necessarily think it was for my benefit.Then I kept getting phone calls nonstop telling me it was time to refill a prescription or that a prescription had no refills left. I don’t recall ever signing up for phone call reminders as I’m an adult who is capable of logging on to the app to ask for a refill if and when it’s needed. Guess what? No option on the website or app to cancel these reminders. Then I just gave up and transferred prescriptions to another pharmacy. And still the phone calls kept coming.I posted multiple messages on twitter asking that it please stop and was assured that they would take me off the list. I even resorted to putting in a fake phone number on my cvs profile. The calls are still coming in and I even got 2 more today. I’m in the process of filing a complaint with the BBB and FTC. Google the term CVS PCQ calls and see what people are saying.I can’t get CVS to leave me alone. I’ve never experienced anything like this. You have been warned.

Every single time we come here to pick up our prescriptions it’s a complete mess. The wait is always ridiculous and the staff are super rude if you try to say something about it. Not only that but they always manage to mess up our prescriptions somehow and tell us to come back 30 min later. They seriously need some REAL pharmacists.

The service at the pharmacy is TERRIBLE. Slow and inaccurate, peoplenworking there are not helpful and service oriented.

You have been warned do not go into this store .the people that work there are the most unprofessional people I have ever met. I spent and hour there then went buy the stuff they told me the computer was broke down so I just left the store

While travelling from out of state we contacted this pharmacy for help with a medication that was left at home. Even though the medicine in question was out of refills, the staff at this location worked with my physician and prescription benefit provider to to have a refill ready by the time we got there. Friendly, patient, and understanding.

Staff are very nice but never seen this much busy place before . Pls plan for long wait times .

Very helpful staff. I usually go here for my prescription meds. Very fast service

We just switched from Walgreens to CVS. This pharmacy has gotten my wife’s medicine wrong three times out of the several times we have there. That’s not has caused me to Write this review. They have a young man, wears think dark rim glasses wearing no name tag, that works behind the the pharmacy counter and he is in no way a pharmacist. However he is a sarcastic and extremely rude smart a—. He actually said to my wife when her prescription was wrong, (Well what do you want me to do about it, the Pharmacist screwed it up not me)? While holding his hands up in a scarstic motion. The other Day since she refused to go back there I went to pick her prescription, he actually had the nerve to give me an attitude, however I am a bit different than my wife and I wasn’t Tolerate it, and I let him know right then and there I was not going to as well so did everyone else standing there. However every time I go in there the staff including the pharmacist seem to be in a tense, cold and upright mood and this kid who is a complete pathetic excuse of an employee is the icing on the cake. So this family of six will leave to go to Yost Pharmacy instead. As well I am drafting a letter to CVS corporate offices and I will have my legal counsel send it as this young man left my wife in her currently fragile medical state in a worse position than she was before by his behavior. As well they messed her scripts up thus causing her more issues

I come here to print my photos. Employee Colin is very helpful and super cute.

I give them 2 stars for being friendly and mostly clean, but I had called to verify that my prescription was ready, and drove from 20 minutes away to pick it up. Granted, I wasnt in a rush because the hours listed on google said they were open until 9 pm. When I called at 10 til 6, the gentleman never mentioned that they were about to close, knowing I was on my way. It seems as though it wasnt important. Ill transfer my script somewhere closer tomorrow for pick up.

Always helpful and pharmacists knowledgeable and friendly.

Lots of great memories here.