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Fast Lane Auto Care
611 Ford St, Maumee, OH 43537, United States
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Fast Lane Auto Care
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Ka
Review №1

Great service. Got us back on the road in less than 24 hrs after alternator failure. Very grateful for the people at Fast Lane!

Ma
Review №2

My Ram 2500 Pro Master broke down on the US90 October 14th at 9am.I was travelling from Boston to Denver.AAA came after about two hour and towed the van to a Ram dealer.They could not help me. The AAA driver brought the van to a second Ram dealer. They also told me that they could not help me.Both dealers were five weeks out for appointments.Lucky for me someone told me about Fast Lane Auto Care !When we got to Fast Lane although they were very busy the owner, Joel, brought the van right in to survey the damage..It was worse than I feared. The alternator pully was sheared off.I needed an alternator. Joel told me that the alternator was on national backorder but he could overnight an aftermarket alternator and get me back on the highway Friday.He must have come in to work on my van very early because at 12 noon my daughter and I were back on 90 west.They were courteous competent and sympathetic to our plight.Best customer service I have ever had and I work for a car dealer and have been in this business for forty years.These people are the best

Jo
Review №3

Update: We used Fast Lane for a couple of repairs on our classic truck and had less than satisfactory results. We voiced those results with reviews for Fast Lane - in which the owner reached out to us within a day and made the situation right. The owner of Fast Lane was very apologetic for the results we received and did his best to make a positive out of a negative.

Ni
Review №4

My new mechanic! Good values- honest and great work. Will recommend to anybody.

Sa
Review №5

Communication was great and has my car fixed for a good price quickly! thanks for the great work on my car!

Bu
Review №6

Recommended by a friend and been going there for awhile. One of the few places I trust taking my car to. Joel and his team are very professional and do excellent work. Kendra always offers amazing customer service. Straight up 5 star experience everytime. Appreciate their hard work. Thanks again guys!

co
Review №7

Joel and his team were great, straight forward and honest with me the whole time. Definitely recommend them.

Tr
Review №8

After an extremely long delay in getting our car repaired, and a bad Google review, Joel the owner personally explained the unusual circumstances behind the delay and apologized for the miscommunication. He then refunded a portion of the bill as a gesture of good will. Perhaps well try them again in the future.

Du
Review №9

They took great care of my car, dropped it off in the morning and had it back the same day. I will definitely bring them more work

Jo
Review №10

If you are thinking about using Fast Lane, stop thinking about it and take your car over. You always hear about mechanics who are dishonest and take advantage of clients, that is not these guys. Joel is the best in the business. They are fair, honest, and will treat you right! I would recommend anyone to use his services. He has worked on our cars for years. I couldnt give enough praise to the high level of quality work he and his staff has done for my family and I. I cannot say enough about how great they are.

Ri
Review №11

Excellent service, needed a transmission swap after mine blew & fried the CPU in the process. Joel went above & beyond to ensure the job could be completed quickly while keeping to a budget. Quality work in short time at an affordable price, would highly recommend

Ch
Review №12

I heard about this place on the radio and have a car that needed some minor things done to it so I figured I would give them a try because I like to support other small businesses. I can say that I am not disappointed, and I will be referring them to anyone I know that needs something done. Joel was very straight forward and didnt try to sell me anything I didnt need. I will be bringing my other vehicles here!

Wa
Review №13

They were a wee bit busy but they did get it done when they said they would. The price was very resiable to, other places wanted double for what they charged.

Vi
Review №14

Joel is amazing!! Fast lane does amazing work on vehicles. I have had major trouble with my car and never hesitate to call him and take it to him. He’s honest, and everyone there is super friendly. I definitely recommend everyone to go there! Thank you, Joel and everyone at fast lane for their help!

Me
Review №15

Beyond thankful for Joel and his team. My husband and I broke down on the Ohio turnpike, and after calling many shops who said they were full, Joel said he would quickly look at the car for us. When the issue was a multi-day job, Joel’s teammate even drove us to the rental car place to pick up our ride home. Such a kind shop to come across in a moment of frustration — and great, efficient work at a good value to boot. Thank you, Fast Lane!

Co
Review №16

Joel took great care of my vehicle when the alternator and battery went dead. A couple months later when the alternator started acting up again, he looked into it and replaced it for free under warranty - not even labor. That is great service and customer care!

Th
Review №17

Fair and reasonably priced

et
Review №18

Not a bad wash. Free sweep afterwards.

Pa
Review №19

They were great! Took extra care in replacing my break lines so that nothing else broke (I have a 2003 Buick so it has a little love rust). Very low prices!

La
Review №20

Very polite and helpful

Re
Review №21

What a pleasant discovery this place is! Joel, the owner, was easy to work with, honest and did exactly what he said he’d do. When I called ahead to inquire about what I needed done, how much it would cost and how long it would take, he told me a couple hundred dollars and two days. As promised, he called me to let me know that work was done and I could pick up the car. When I got there they presented the bill and it was $50! Honestly, I expected to pay $200 - $500. When I complimented him on his honesty and integrity, he said this to me: “I learned a long tune ago to do the right thing when nobody’s looking.” Nicely done Joel! I highly recommend this shop.

Ra
Review №22

Great service. Great people to deal with.

Jo
Review №23

Joel the owner is a great honorable honest man who great with his customers. Great work and fair prices!!

Mi
Review №24

A++ service. This is an honest, friendly, and thorough mechanic shop. Very reasonable rates for parts and service. Answered all my questions and did not try to up-sell me parts I didnt need. Joel took the time to show me what caused my problems and got me back on the road quickly!Thank you Joel and everyone at the Fast Lane garage for your quality service.

Be
Review №25

Loved everything the did except for all the hay That i had on the inside of my car!! Specially when they had interior vacuuming!! 2003 Buick !!

Ge
Review №26

Joel and his staff are professional and very knowledgeable and they treat you like family

Br
Review №27

They treated me good and had a fair price for excellent work.

Jo
Review №28

This shop is a great local repair shop. No matter what you drive, they can fix it here. Great customer service and no BS! Good pricing and no technical jargon, just honest auto repair... Highly recommended!!!

Bd
Review №29

This was my first experience at Fast Lane after a recommendation from my usual mechanic. I received high quality parts for a reasonable fee and labor. And, I received very quick service given the repairs needed.

Le
Review №30

I cant say enough good about the service I received. Traveling from Florida I had a brake problem, they squeezed me in and spent hours working on the problem. The price they charged me was so low it shocked me. I wish I had a repair service like this in Florida.

St
Review №31

Joel is one of the best mechanics I have ever met. He is honest, and takes the time to educate you on your car. I learned so much from him just on tires. I will never go anywhere else to purchase tires for my car! Additionally, the rest of his team are great. Everyone there is courteous, friendly, knowledgeable and they do great work!If you need great work done on any vehicle, and you want an honest mechanic there is nowhere else to go but to Fast Lane Auto Care.

St
Review №32

Excellent service at very fair prices and extremely timely service. Joel is the kindest, most genuine guy you could meet. We will always bring our vehicles to Fast Lane!

Cr
Review №33

Would 100% go back to Fast Lane . Joel the owner is a great car guy to have! Honest & does a fantastic job! Honest & fair mechanics are hard to find so if you are considering taking your car to Fast Lane..Do it! U will find you have yourself a new car guy! Thanks AGAIN Joel!!

Na
Review №34

I have been going here for the last couple years. It has a new owner now, but my wife and I still continue to get excellent treatment here. When you are getting your car worked on honesty is critical to deciding who to take your car to. At Fast Lane I have always been given a fair assessment of the repairs needed. The owner does his best to give you the best price and uses quality parts in all the repairs. Its refreshing to have business like this in Toledo. Check it out!

An
Review №35

Great local shop that gives it to you straight! No BS not like big chain mechanics. Only place I went that I didn’t feel taken advantage of because I’m a women!!!

Ra
Review №36

Very helpful personell. Prices very reasonable. They do very good work!

Wi
Review №37

Joel and his staff are very friendly, if you need an honest mechanic, Fast Lane Auto Care is the place to go.

Ku
Review №38

We were staying overnight in Maumee on a long distance trip when we discovered our car wouldnt start. Purely by luck, we had it towed to Fast Lane thanks to our roadside assistance coverage. Joel attended to our situation personally and made assurances that he would get us on the road as soon as he could. Turned out it was just corroded battery terminals at fault so he thoroughly cleaned them after which the car started and we were off. Very friendly, helpful and honest. I had interesting conversations with other customers during the short wait who were devoted long time customers of the shop. Definitely at top notch outfit.

Ke
Review №39

I have had Joel fix my car since he was at Earl Brothers. He is always very honest and friendly and they do a very good job. I refer anyone who asks to them.

Er
Review №40

Joel is an honest mechanic! He cares about his costumers and has some great hard working employees! Will never go anywhere else for my cars needs!!!

Ki
Review №41

Such a wonderful business! Excellent customer service, knowledgeable staff, and theyre able to handle any problem that has come up with my vehicle. Would recommend to anyone looking for a mechanic!

Te
Review №42

Joel and staff do excellent work and very reasonable and knowledgeable. Will always take my vehicles there.

An
Review №43

Highly recommend!!!!If you are having a problem with your vehicle I highly recommend that you use Fast Lane Auto Care! Very trustworthy and sincere, customer service is wonderful...

Ri
Review №44

Amazing service, Joel is a very honest and friendly owner. I had taken my car other places for a grinding noise and was told that Id need to spend 600 dollars to replace my wheel barrings. He found that all it was was that I had metal rubbing in there, he fixed it up for me for free and sent me on my way. I highly recommend his services and I know that Ill be coming back in the future.

Fl
Review №45

Very trusting mechanics. They wont lie or try to rip you off.

Ro
Review №46

They fixed my truck in a reasonable amount of time and at fair prices.

Da
Review №47

Joel has done work for Dave White Auto Credit for a couple years. He is honest, and fair. Always answers any questions and explains what needs done and why. We highly recommend FastLane Auto Care

Be
Review №48

Joel and his crew do fantastic work and Ive trusted him with my Audi A6 ever since I bought it. I will take it to him 10 times out of 10 over a dealership. Very fair and honest pricing, and just a great guy to know.

Je
Review №49

This guy is the biggest lire you ever want to come across. Had my vehicle 3 weeks. I ended up ordering the right parts and finished it myself. I find out later that Joel decided to replace a hard transmission line with rubber fuel line. This shop is not owned by Chris anymore beware. I have spent thousands of dollars here but now I go to Firestone expensive but they don’t lie cheat and steal from you.

Ch
Review №50

The most honest mechanic, who gets it done right, the first time. I refuse to to go anywhere else:) Awesome people!

Li
Review №51

Just moved here on Tuesday and my car was dead. Was able to get it jumped, started and drove to Auto Zone where they said my alternator was bad.....found Joel on google and went there. He gave me an estimate and said he would have it done by the evening. I dropped it off around 3:30ish. He called me 30 minutes later to tell me that it was nothing more than a dead battery and I was good to go!!!! He is a good honest person and gives it to you straight.

Ad
Review №52

Friendly fast and honest. Will not get my car fixed else where!

le
Review №53

Joel is amazing honest guy he will help you out.

S
Review №54

Joel has been my friend and my GO-TO Master Mechanic for several years. This past year he took the ultimate plunge and opened his own shop, FAST LANE AUTO in Maumee, Ohio. Being a business owner myself I understand and know how scary that jump was. I also know that Joels good character, work ethic and customer service will make him a huge success. My name is Steve Lopez, Principal Partner of SL & Associates Insurance and I live in Dayton Ohio. And if I need my car fixed, its getting shipped to Fast Lane Auto in Toledo. - SL

Ro
Review №55

Great service and an honest garage. I recommend

Al
Review №56

Joel the owner is hard working and honest. This is an awesome place and he will do repairs that some of the other shops are afraid of doing.

To
Review №57

They Told me I needed a part and I got it and had my mechanic put it on and guess what? The problem wasnt fixed.. second time I took my car to them with no resolve, the first time I took it to them they looked my car over, took all day, said it needed a some things, but the kicker is they didnt even put a 20 dollar part on I wanted them to, and no oil change I also wanted... weird?

Th
Review №58

Good honest shop

Vi
Review №59

Great service.

M
Review №60

Great service honestly run

AD
Review №61

No sales pressure gimmicks

Ra
Review №62

Best shop around

Jo
Review №63

Joel is the best!

Information
20 Photos
63 Comments
4.8 Rating
  • Address:611 Ford St, Maumee, OH 43537, United States
  • Site:http://fastlane-auto-care.com/
  • Phone:+1 419-794-4682
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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