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Starbucks
1456 Som Center Rd, Mayfield Heights, OH 44124, United States
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Starbucks
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Da
Review β„–1

Baristas were wonderful. They didnt have my specific drink anymore and she gave the sincerest apology & wished me a great day. It really put me in a good mood πŸ™‚

ni
Review β„–2

Absolutely love Starbucks coffee. It seems a lot stronger and better quality coffee then most other coffee places I would not mention lol but I enjoy their coffee a lot thank you for the high quality coffee you guys have

Sh
Review β„–3

Every time I’ve gone here I’ve had great drinks and great customer service. I used to work for Starbucks and the service is definitely up to standards expected from Starbucks employees. I came here tonight and the young guy who was there was GREAT! Forgot to ask his name though!!!

Cl
Review β„–4

So disappointed to see political signs in Starbucks front yard. I wont support a business that gets political. The baristas are excellent.

Da
Review β„–5

Great drinks and food but tricky to pull out of.

De
Review β„–6

The Staff are so nice and helpful. They helped me through the menu to select sugar free options without making me feel bad or rushed. Great menu choices. Suprising food options.

Sa
Review β„–7

Drive through was quick.Staff extremely friendly

Br
Review β„–8

Very friendly staff but some of the baristas need more training. My coffee is almost always made wrong..this location is usually my last resort.

Vo
Review β„–9

Fast service! Special thanks to Kilarious (hope we pronounced your name correctly) great customer service! Thanks for making sure our high top Tinyhouse Van didnt hit the awning....due to the height sign not present from another high top vehicle knocking it off. Good looking out!🌠

Sa
Review β„–10

Love their Chai Tea Latte. Great service and very friendly staff.

Am
Review β„–11

Ordered a cold brew and it was all watered down. Tasted terrible. Expect more from a starbucks

ne
Review β„–12

Good coffee good breakfast sandwich

Lu
Review β„–13

Nightmare parking lot and drive through. Nothing Starbucks has ever produced is worth this

Ja
Review β„–14

They always have my order correct and ready when I go to get it. Pro tip on beating the sometimes insane drive through line: order online and choose in store pickup. You can just pull up walk 20 feet from your car inside and there’s no line and your coffee is waiting for you.

Mi
Review β„–15

I give this place five stars. Thank you so much for holding onto my keys that I left in the parking, thank you good Samaritans!Enjoy the tip! The πŸ˜ŽπŸ‘

Mo
Review β„–16

Very nice people and quick

Sh
Review β„–17

Always busy. Wish they would save coffee grounds for the garden. Went 6x and nothing they said u have to tell them in advance.

Ke
Review β„–18

Drive thru wasnt busy so that was a bonus. Starbucks is always is good idea.

Ch
Review β„–19

This team is fast. Theyre drive-thru is always slammed but they rock out complicated orders efficiently. Always pleasant.

De
Review β„–20

Mayfield has by far the best staff this side of the Mississippi β˜• super friendly and always happy to see you!

Ro
Review β„–21

Fast drive through experience. Friendly barista.

jo
Review β„–22

Much quicker if you go in!

Ri
Review β„–23

Great service! Always very busy but still very pleasant and attentive.

Ju
Review β„–24

Drive thru is closed at random times with no notice.

Ti
Review β„–25

The drinks are okay but theyre not always full. The service is mediocre. Ive come here a few times and it is usually about the same. If I can make it to a different Starbucks I do not stop. Ill even go to extra 10-15 minute drive to have better service. In the picture is a green tea frappuccino with coconut milk.

T
Review β„–26

Great coffee. Great Service!

Em
Review β„–27

This Starbucks and it’s staff are always amazing. If you don’t know what you’re going to order, they always have amazing suggestions. It’s a drive-thru which is so convenient, and the line goes super quick!

Me
Review β„–28

Friendliest baristas

Ch
Review β„–29

Items have been out of stock lately. There is a sign saying items might be unavailable because of shortages.

Ma
Review β„–30

Beware of the directions Google Maps gives. Dont go through the drive-thru pick up only its a lot faster

Mi
Review β„–31

Great location for a Starbucks. The parking lot situation isn’t the most convenient but the staff is always friendly and do a great job at taking and making orders quickly even during rush hour times. The inside is nicely laid out with plenty of seating.

Da
Review β„–32

The stores drive thru was backed up to the point that people parking had to wait in line before exiting the lot. They had a barista among the line taking orders.

Me
Review β„–33

I was having an awful day and just wanted Starbucks. Ive been struggling with life and some personal issues and really havent felt like myself. The sweet girl at the window complimented me on my sweater and it brightened my whole day. Its the little things... my drinks were good too, but excellent customer service keeps patrons returning.

Ca
Review β„–34

Love this Starbucks, it is definitely one that always is on point with their drinks, and friendly staff too. While they always have a long line 80% of the time, they are quick and efficient!

Li
Review β„–35

This location was very friendly and got my order in a timely fashion.

Da
Review β„–36

Absolutely perfect Kaylynn the best!

Ke
Review β„–37

I always use mobile order. And its always right and ready on time. The staff is always friendly.

La
Review β„–38

The batistas was very professional and nice

Mr
Review β„–39

Very customer friendly. Thank You

Ma
Review β„–40

I mean, its Starbucks. Amazing coffee and friendly drive-thru.

La
Review β„–41

Fast service and the food and drinks always taste great.

Pa
Review β„–42

I have come here many times and everything is always great! Both inside and in the drive thru, staff is very pleasant! The food is always delicious and the drinks are made perfectly!

Ta
Review β„–43

Walked in rather than sit in my car at the very long popular drive thru. Nice and clean and friendly.

N
Review β„–44

Quick and courteous when ordering, and the employees made sure everything was right before we drove off.

Ma
Review β„–45

Ooee, gooey, drippy, juicy. and that was before i ordered yummys

Ch
Review β„–46

Im becoming a believer

Br
Review β„–47

They wouldn’t answer the phone and the woman wouldn’t listen to my order but kept assuming what I wanted

St
Review β„–48

Great service. Drive thru might look like long line but goes fast !

Ni
Review β„–49

Made my drink perfectly and there was no wait!

Tr
Review β„–50

Good, friendly service anytime Ive been here. The line typically moves at a decent pace, too. Only issue is there is not much space to pull around the building. You have to squeeeeze past the drive-through line, and its tight. Youd really only have to do that if you are in the drive-through and decide to bail on it though.

Se
Review β„–51

Polite staff, quick service. Only thing that stinks is getting in/out of location.

An
Review β„–52

Starbucks use to be one of my favorite places the drinks are starting to all taste the same just sweet sweet sweet even when requesting it not to be .

Bi
Review β„–53

Strawberry funnel cake was amazing!

La
Review β„–54

Always well stocked and great baristas

An
Review β„–55

Always quick and accurate!

Ru
Review β„–56

Had a good experience through the drive through.

Ma
Review β„–57

This location is so terrible, the drive is super narrow and its awkward trying to get in the drive-thru lane. The store itself is so tiny and its always packed. I would give this location 1 star, but the service is always great and the quality is consistent with Starbucks standards.

Ca
Review β„–58

Quick drive through. Needed this.

Bu
Review β„–59

Wow i baught a very berry hibiscus drink in star bucks but they filled the whole thing with freaking ice.It legit took me one minute to drink this. I couldent even taste the hibiscus juice because of all the melted water from the ice. This starbucks is Trash dont buy from it.There is another starbucks in target close to this one but it took me almost 30minutes to finish this same drink that o tot from target.WARNING ASK FOR NO ICE OR YOU WILL REGRET IT

Ka
Review β„–60

My favorite location by far! Every time I walk in I am greeted by the kindest and most personable staff on earth. My drink is perfection every time. The staff has great hustle amd a better attitude.

De
Review β„–61

Terrible customer service

Br
Review β„–62

My favorite location.Not only does it have a drive-thru but I have then going there for over 10 years AND not once -- have I ever experienced bad customer service, or poor quality.In fact, is typically outstanding.An extreme rarity, for this society.

Ch
Review β„–63

Its Starbucks, what can I say. If youve been to one youve been to them all. Thats the only reason I give 3 stars. Good coffee and service, no complaints.

Ol
Review β„–64

They got coffee. Sometimes its good, sometimes aiight. Always kind of expensive. But they got coffee.

sa
Review β„–65

Service is ok. Ive personally never been offered suggestions. Im perpetually stuck ordering a cold brew. But this place but be really worth it. October 18th a mom left her 4yo in tue car alone because the line is so long. I accept the long wait time while some neglecting moms dont.

An
Review β„–66

My daily morning stop. Efficient staff, clean atmosphere, and always a pleasant experience. The coffee is exactly what I want each time. πŸ₯°

Ma
Review β„–67

Awesome window service and our drinks were wonderful!

Kr
Review β„–68

Very continent location, always stop in on my way to work.

Sa
Review β„–69

Great coffee. Pretty busy location. This is the second time I have been to this location where they are not calling out names when your coffee is ready. We try to move out of the way as there is a huge cluster of people congregating at pick up, only to have our coffee cooling because we are not standing there to swoop it up like vultures.

De
Review β„–70

This is definitely my favorite Starbucks! They are always friendly and efficient.

Ma
Review β„–71

Great Starbucks. The parking situation is odd for sure, but the staff is friendly and attentive and the orders are always done right. They even gave free samples of coffee cake on my most recent visit!

K.
Review β„–72

The workers here are ALWAYS sooooo friendly and the service is fantastic

El
Review β„–73

Love me a mocha frap any time of the year.

Ba
Review β„–74

This. This is some great services I am in love with the service. Everyones so nice so everyone has so many nice teeth, when I see them all smile it makes me think of the times when there were more teeth.

Bi
Review β„–75

Disappointed and Starbucks this morning. Online it said take out was available! I got to the store the doors were locked nobody will answer the phone, therefore I paid for something I could not receive. Drive-through was open but the line was down the parking lot and down the road I wasnt going to wait for something already paid for in A-line.

Tr
Review β„–76

I come here roughly everyday. Service is fast, friendly, and very clean. I do on app orders and its ready for pick up everytime I show up. Outstanding service.

Ge
Review β„–77

Workers seem genuine here. The one who served me my drink started conversations with other customers as well. I wish there were more tables and outlets here. The workers are also able to balance the inside and drive thru orders very efficiently.

Ke
Review β„–78

One of the ugliest Starbucks locations I have seen, both from the outside and inside. Space is small and not welcoming. Staff wont call your name when your coffee is ready, and until you realize its ready on the counter and they didnt call you, it will be cold... COVID-19 update: weird working hours. They dont seem to be open, or if they are, they wont even bother to pick up the phone to confirm status. Summarizing: go somewhere else.

Ch
Review β„–79

Fast drive-thru service! The barista made an excellent recommendation for a hot, fruity tea. My son also loved his kids hot chocolate.

Ta
Review β„–80

I love mobile ordering, but today they were waaay off in their time estimations. I had to wait at least 5 additional minutes to get my order. It is usually busy, but quick. Just a little off their game today

Sh
Review β„–81

Love my local Starbucks

Ma
Review β„–82

Coffe was filled only half and it’s not hot as expected. When I tried to tell her, she says it’s hot. But I drank my coffee in a single sip. Felt like cold coffee . Very disappointed

Sa
Review β„–83

Love Starbucks

Pa
Review β„–84

One of the best StarBucks in Cleveland Area. Newly build with drive thru option.

Ta
Review β„–85

Order was done extremely fast!

Da
Review β„–86

Drinks and service were great!

My
Review β„–87

Very friendly people. Know what they are doing. Coffee specialists

Ki
Review β„–88

Fast service

Ch
Review β„–89

Not a fan of Starbucks overall, but met a client for an informational meeting. There was no parking available, had to park in the gas station lot. Service was prompt and a good place to meet.

Ti
Review β„–90

No issues. Drink ready when promised in the app.

Da
Review β„–91

Great location. Only downfall is the parking and drive thru layout. There I very little room to drive around the location

Am
Review β„–92

Great branch and the staff are very nice. One of the employees took care of our drinks one time.

Fa
Review β„–93

Usually good place in the mornings and weekend. But evenings not good. just had cappecieno tonight and it was mostly empty and cold. The girl that works in the evenings also get attitude and mean if you complain about service .

Ni
Review β„–94

This is a pretty good Starbucks

Ch
Review β„–95

By far the slowest Starbucks in history. Every visit there’s at least 5/6 workers BUT only one making drinks. I always have to wait at least 10 mins for one drink.. even with mobile orders. It’s ridiculous.

Ma
Review β„–96

Great coffee

Do
Review β„–97

Fast friendly service, drinks were perfect!!

Ki
Review β„–98

I love starbuck the prices could come down a little.

Ma
Review β„–99

Great Starbucks with a super friendly staff. My office is about a mile away so Im there frequently. Everyone is always so nice and the drinks are always perfect. The only issue is the area, its so busy and hard to get in/out of the parking lot unless you use the back entrance. The drive through is always jammed but they move people through it pretty fast. Used to be a bank so there are some tables in the old vault which is kinda neat.

Go
Review β„–100

Very confusing driveway/drive thru. Not much room. Good coffees

Information
66 Photos
100 Comments
4.2 Rating
  • Address:1456 Som Center Rd, Mayfield Heights, OH 44124, United States
  • Site:https://starbucks.com/store-locator/store/11702/
  • Phone:+1 440-646-1889
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:4:30AM–10PM
  • Tuesday:4:30AM–10PM
  • Wednesday:4:30AM–11PM
  • Thursday:4:30AM–11PM
  • Friday:4:30AM–10PM
  • Saturday:4:30AM–10PM
  • Sunday:4:30AM–10PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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