Great customer service, makes you feel very comfortable and they explained everything to me in such a personal way. Vehicle was washed when the service was complete. Thanks!
Great experience every time. I wouldnt think of going anywhere else. They really do treat you like family.
Top notch service. We worked with salesman Dan Marvin and couldnt be happier. He went above and beyond to locate the exact truck we wanted, had it delivered in 2 days with no surprises when we arrived to pick it up. Honest, thorough communication through the entire process. The numbers quoted on our first interaction were the exact numbers presented when we signed our paperwork. Everything was done through email and over the phone other than a 20 minute appointment to sign and pick up. Perfect for our busy schedules. Highly recommended!
I absolutely love the car I bought.Thank you John Snedeker for being so helpful and Kind. I recommend Palmiero Toyota for your next vehicle !!
Jim (JB) Britton was very helpful as I searched for the right vehicle. He was very prompt with communication and took the time to search other dealerships since the exact vehicle I wanted was out of stock. I ended up buying from a Toyota dealership much closer to where I live but would have been happy buying from Palmiero.
The service department staff are all very professional. They treat you like your car is the only one being worked on that day.
Palmiero is an all around good dealership from sales through service.
Very pleasant and courteous staff. Service was done fast.
The nicest dealership Ive ever been at.! I will never buy another car anywhere else my entire life...thanks again
It was a pleasurable experience. With absolutely no pressure into buying. I highly recommend talking to Chad Adams.
Im very happy with the ease of working with Dan Marvin at Palmiero for the purchase of my first Toyota. Im very happy with it and would recommend them for the buying experience!
For the first time ever being there the staff was very friendly. I worked at a dealership before and your customer service blows them out of the water.
Id drive 100 miles to use this dealership before using Superior in Erie!! Hands down best dealership Ive ever dealt with.
Criminals, I have full package electrical coverage and I’m being charged 1500 dollars for a corroded wire. If you feel like being lied too and wasting money this is the dealership to go too.
My family and I have tried several times to gain a better experience from Palmiero but have not been so lucky. We bought two cars from Palmiero a couple years ago which was a good experience, and have had them serviced since. EVERY single time we have our vehicles serviced there is an issue on their part. Specifically with Matt, he is not professional, arrogant and rude. The issues range from getting text messages instead of calls from the service department, receiving a call about $50 windshield wipers needed in order to pass inspection, parts replaced for inspection that were unnecessary, and to top it off having our credit card charged 4 times and being told it did not go through when in all actuality it already had. Matt wanted to run it again or get a different form of payment after it had already gone through and he ran the card 4 times. Even after having our credit company on the phone to speak to him he didn’t listen or care and continued to not be of any help at all. We are big Toyota fans but at this point will be finding a different dealership. I regret giving Palmiero my business because it seems as if all they are interested in is taking our money and not giving us a good experience at their business.
Great place always friendly people good pricing and always ready to try and work with you
The dealership is neat and clean. Chad is very helpful with explaining car options and various cars.
Great customer service.
Great customer service and very helpful.
The best car buying experience Ive ever had! Dan Marvin was excellent to deal with and made everything very easy and I was in and out in a timely fashion, or at least the amount of time that you should expect when youre buying a car, its not like your buying a gallon of milk! I will probably never go anywhere else to buy future vehicles... Not that Ill have to for a while because this Toyota was built in Heaven by angels and will probably will run for 300,000 miles!
Excellent people to do business with. They go above and beyond to make customers happy. We purchased a mobility van and are extremely happy with it and their service so far.
This is my first visit to the dealership for service on my 4 Runner that I bought in New Castle, PA. The staff are very pleasant and knowledgeable.
I had a good experience at Palmiero Toyota. Lance sold me my Highlander, nice down to earth guy. Sean the sales manager also explained everything very well. Would definitely be a repeat customer
Was a very pleasant visit. Appreciate my time with John!
Very friendly service department. They make you feel that you are their most important customer. Very comfortable waiting area.
Friendly, helpful service. In the process of buying a car from them
Bought 2 vehicles and from sale to service I have been completely satisfied. Service team is great and they take every care to help in any way they can, explaining everything along the way. Thanks so much.
Friendly. They are pretty stuck on their price. Not really willing to budge. But so far* currently still doing the paperwork** they are pretty friendly.
Very professional courteous please check it out
Older salesman kinda treated us like we didnt belong there the 1 time we went in to look at a van but the parts people and service people are terrific, helpful and kind. Love Toyotas.
Always great service, they dropped me off at work in the morning, and then had my car done earlier then my appointment, def will go back
We bought our Tundra from Palmiero and we loved working with Michelle! she was easy to work with and made the whole experience less stressful! When we picked the truck up she took the time to help us with connecting our phone up and getting all the app set up.Will definitely work with Michelle again!!! The service dept was very pleasant and nice to work with!!
We have been customers for many years for all the reasons you would think of as to why you, yourself would want to be a regular customer of a specific dealership. Youll find those reasons here at Palmiero.
I cant tell you how I miss this place for service. Since moving out of state, I have been trying to find a competent Toyota dealership and havent found one to the level of Palmiero. Everyone from sales to service has always been friendly, informative, and professional. I wish all Toyota dealerships had this level of excellence.
Super friendly and helpful employees, clean facility, and quick and efficient buying process! Kayla was amazing to work with. She went above and beyond to find what we were looking for and within our price range, and also to ensure we were happy with our purchase! I highly recommend this dealership. Be sure to request Kayla as your saleswoman!
The service rep was professional, nice and honest! Honesty is huge for me, especially when it comes to my car.My daughter & I drove from Erie, PA to Meadville, PA because Superior Toyota in Erie wanted to charge us double to put her car on a diagnostic machine.The waiting room was spacious and clean and very comfortable to sit for a long period.Thank you!!!BUYER BEWARE FOR SERVICE AND SALES AT SUPERIOR TOYOTA OF ERIE, PA!
I brought my car in a day earlier than scheduled so that if they were able to determine the issue, parts could be ordered earlier. The staff was respectful of my concern in getting my car back as soon as possible. They were able to work on it that day and I had it back the next day.
Everyone is always so friendly and personable. Excellent service by trusted employees. My puppy even got a very warm welcome. Love how they are a pet friendly facility! Appreciate you guys! Been servicing my 2000 4Runner since buying it new. It is still going strong with 226,000 miles! Thank you for all the great work!
Fast friendly professional service. Popcorn & coffee while waiting for service completion. Very comfortable waiting area with a large fantastic television to watch. The new car wash does a fantastic job. What more could you ask for?
The guys got my studded snow tires on, oil changed and noticed a belt that needed changed. I was really appreciated that they got things done quick and noticed the belt before it broke and gave me issues. Thank you!
Nice waiting area, free coffee, service was fairly quick.
Everyone was pleasant and answered all of my questions. I feel that they helped me make the best vehicle decision to meet my families needs.
Clean dealership. Good selection. Great salesman (Lance) for working with mom.
I flew in from FL to buy a truck sight unseen. Michelle was extremely helpful and went above and beyond to make sure my transaction went smoothly. Rick provided great conversation after picking me up in Cleveland, thanks!
A day after classic toyota of mentor said gf 2019 tacoma was good to go. ( had a transfer case leak) took truck to this dealership. Within a hour dealership called and said there was a t case leak and they would take care of it and offered a loaner tundra. We were busy so we waited a few hours. They called back and informed us they dropped the t case down and replaced the seal that was deformed causing the leak. I verified leak was fixed. A1 service. Not all dealers are the same. Highly recommend this dealer.
Offer great service and are very helpful on the needs of your car. Service reps are great.
I absolutely love my Camry, Toyota. This is my third vehicle that I purchased at Palmiero Toyota. Camry is the right car for me. The service was quick, professional and efficient. The best thing that I liked is the beautiful and clean facility. Everything is spotless and the restroom is the cleanest that I ever saw at a business place. I brought all of my vehicles from Jason and he is an excellent person to work and talk with. I usually get Josh in the service department and he is very helpful and is very knowledgeable and friendly. He will answer any questions that you ask him and always has a smile to go with the service. I plan on getting my next Camry at Palmiero Toyota.
Owned my jeep over a month pd 13400 011 has less than 68000 miles only give me 9500. Towards a 16500 ridge line with 108000 miles. REALLY
I dont know about sales, but the guys in parts are great. Always helpful and go out of their way to help.
The service department was, fantastic as they always have been when my Avalon needs service. Judy, is wonderful and pleasant to talk with, Matt is very good at explaining things to me.I would absolutely, without a doubt recommend Palmiero to anyone in the market for a new Toyota.Ive just moved to Meadville and im noticing a LOT of cars with the Palmiero license plate holder or sticker on the back of the car. That, to me says something about the dealer!!
I love this Toyota dealer! Their customer service center Rocks!I had an engine light issue on the highway, called them and theytold me to come in and they would look at it. Turns out the problem was not what it seemed. They noticed I needed a state inspection and oil change and took care of that as well. They even drove me to work and THEN, dropped the car off when it was finished and I was able to pay for it over the phone. Talk about convenience!! Very strongly recommend to anyone who drives a Toyota!
Terrible customer service and rude, arrogant salespeople! I called in to get the pay off amount on the loan for a car that I purchased there. I had done this successfully two times previously. The person I spoke with refused to give me this information. I don’t understand why this person couldn’t simply give me this information like I had other people do two times before. I asked to speak with a manager, he told me he was the manager, and then was very arrogant and rude to me and laughed at me when I asked why he was not being helpful. Don’t do business here unless you want to be talked down to by rude and arrogant sales people.
This was a very pleasant experience to buy a new vehicle! Very knowledgeable salesman and very courteous staff. Was a real joy to buy here! Mark did a fantastic job of putting me in the exact vehicle I wanted! 5 stars there!
Look at Toyotas with Lance H. Is always a great experience.
Bought my car here two years ago - very satisfied! Since then, Ive been in for services and inspections. In my last inspection, it was completed quickly, and everyone was friendly. I didnt have to pay for it because I bought my car there, and my car was given a free car wash! Recommendations were made for future services but nothing was pushed! I choose to drive the extra 40 minutes to Meadville just to get everything done there, even though there is another Toyota dealership closer.
Definitely worth the drive down from Erie.. Much better service and parts dept...
Working with Chad Adams was great. He worked patiently with my wife and I to get the best deal. A most pleasant car buying experience.
Great experience. Very helpful and informed during the entire process. Well recommend this dealership in the future. After the deal was done they still kept working with me
Have been going here since 1999. They are great with service and prices are competitive. Wonderful staff!
Im in the market for an older Toyota 4Runner, and this dealership was one of the few within hundreds of miles of me that had the configuration I wanted. Being 4.5 hours away, I wanted to be certain that this was the vehicle I wanted before making the drive out there. I emailed sales asking for pictures of specific items, and Kayla Carson responded within a couple hours with everything I requested, and then some. She absolutely went above and beyond in assisting me and in being transparent on the condition of the vehicle. I decided to go with a different vehicle, but I dont want her excellentness to go unnoticed.
I f****** hate car shopping. I felt good after talking to these guys.Best price in the area by far, and best warranty I can find in the area.If they take care of me during the life of the vehicle the way they did during the sales process, I dont think I will shop anywhere else. But I really f****** hate car shopping
Have purchased a number of cars over the past 30+years including this year. Theyve always been fair to deal with and the second generation is now in charge. Good folks!
Great clean store. Helpful staff! Couldnt ask for a better experience!!
Service is the best in the tri-state area. I bought my Toyota Sienna at Palmiero, and will be back because of their excellent service.
Nicest people I have ever felt withI highly recommend this dealership.
I visited a number of auto dealers in looking for a replacement of my beloved 2006 Sienna which I bought from Palmiero. I liked the personal attention and service that Palmiero offers as well as the products. I ended up getting a 2014 Highlander with the safety features that I wanted. It is quiet, drives well and very comfortable. Thanks Palmiero.
Loved the ease with which I dropped off the vehicle and picked up the loaner; and again when I switched back to my own vehicle. They even washed the car and finished sooner than promised.
Great people, great vehicles, great deals. Ask for Kayla Carson. Very nice and helpful lady to work with.
We bring our Toyotas here for recalls(if there is one! ) and Im always impressed by the excellent service receiving area and the speedy way at which the work needed is scheduled and you are back out the door. Wonderful selection of Toyota vehicles as well.
One of there mechanics Rob McGill had put an inspection sticker from their garage on the car I bought from him on a car that should never have passed inspection!! Called and talked to the man in charge there and said that his mechanic was a good guy and would fix things however that has not happened! The tire rod end had snapped within having the car of a week! With a baby in the car! And the car has had multiple things wrong with it that I have had to fix that I should never have had to replace if the car had been inspected correctly! So think before you have that mechanic inspect or work on your car!
I didn’t purchase my car here but the service department is awesome.
Shopping for a new car, so far so good .
Give it a five star. Great service by Chad. Thanks to all
Dennis Barrett was very helpful! He really explained everything and made us feel very comfortable. We were treated great by everyone. We have already referred a friend to Dennis.
Top tier dealer in sales and service. Beautiful facility. Bill Barnes best auto salesperson we have ever worked with!
Had a recall on the blower motor. Replaced with no problems. Courteous staff.
Easy to schedule. Quick info about the work being done and easy to understand options presented.
We just purchased a RAV4. The dealership was great. Our salesman was very professional and made sure all the paperwork was quick and easy. So far we love toyota and will definitely keep coming back.
As always, we are treated like family! Weve dealt there for the past 31 years! Love them!
We have been dealing with Palmiero Toyota for many years, and have purchased many Toyota automobiles, both trucks and sedans. We have never ceased to be pleased by our service of the autos, and have nothing but praise for our sales persons. We salute your good agency!!
We are going on 3 generations of my family buying cars here. I Bought my first car here in the 80s and just bought my 10th car from them last week. Toyota really looks out for its customers and a Palmeiro Toyota is a well run example of that commitment.
Great Dealership
Great dealership & kind sales people! The vehicle just did not fit our needs.
Great dealership, always quick, effecient and friendly.
Showroom was impressive. Staff was friendly and helpful. Parking was somewhat limited.
Very friendly Toyota dealership. Staff is very helpful, salesmen take time to explain everything and the best thing is no high pressure salesmanship.
We have been looking at vehicles for at least seven months. Seven months ago we were able to test drive vehicles, our salesperson, Sandy Janes, was very gracious and understanding when we did not make a purchase. The time was right to purchase since they were offering 0% financing. We are loyal to Toyota as we have had many over the last 30 years. It was natural for us to again explore Palmiero Toyota since they have the best selections. My husband wanted to check out the Sienna 4 Wheel drive and a Highlander with all of the options ~ they were both on the lot. Yep, they have the best selections. Sandy is extremely knowledgeable and helped us to make the right decision. We purchased the Highlander in Cypress it is extremely impressive. Thank you, Sandy and Palmerio Toyota.
I absolutely love my SUV that I purchased from Palmiero. Kayla Carson worked with me for months before I found my dream car. This is the only place that I will ever buy another car from.
Great service, knowledgeable technicians. will definitely go back!
Josh was very helpful. Good communication about car issues. Very knowledgeable, friendly and polite.
The service department is outstanding and customer service they got me in and out in the amount of time I needed
Professional, attentive, cordial, on time, accomodating.... Great service!Been with Palmiero Toyota since 1995..... faithful and very pleased and grateful.Good job to allManuel Manni Forero, M.D.
Friendly, courteous service; wonderful experience during the buying process; our salesperson, Kayla, was beyond reproach, very knowledgeable and straightforward in her responses to our questions. Five 🌟 doesnt begin to describe our pleasure in dealing with Palmiero Toyota.
Quick, professional, efficient. Beautiful updated, clean facility built for the customer experience. Very much appreciated. :)
Palmiero Toyota saved our trip! We were driving on I79 from our home near Rochester NY to Pittsburgh on a recent Sunday in our 2005 Sienna for a college tour at University of Pittsburgh the next day. Suddenly, the cruise control shut off and multiple lights including check engine, traction control, low tire, vsc flashed on. We exited in Meadville PA and fortunately came across Palmiero Toyota.We left the Sienna in their lot and found a hotel.On Monday morning I was the first person at the service counter - no appointment. They immediately took in the minivsn and diagnosed the problem. Though deemed safe to drive, I wanted it fixed for peace of mind.As I waited, I met the owner, Allison Palmiero and told her what happened. Allison asked me to wait, and returned a few minutes later to inform me that we were all set. We have a car for you. And not just any car, a brand new 2018 Camry with 90 miles on it!We drove it 100 miles to Pittsburgh in comfort and safety. We returned the next day and picked up our fully repaired Sienna. Great work at a reasonable price.This may be the best customer experience I ever had. Thank you Palmiero Toyota. Allison is a great leader with an outstanding team!
Excellent!! Great service....awesome staff!
Kayla and the entire crew were awesome love our new highlander thank you