My husband and I had shopped around locally in Eugene for a couple weeks before coming across Butler Kia, and their prices and rates blew everything else out of the water. With my husbands busy schedule, we were unable to go look at a car we had interest in in person. Chris was very kind and accomodating on our emails pertaining to the car, and Bradley was kind enough to do a video call with me to look at the car and answer any and all questions I had. There was no pressure or intimidation; these guys are easygoing but professional. We had some miscommunication with the finance manager in completing the sale as agreed, but Chris immediately flipped it around and sealed the deal. We had our 2022 Kia Soul delivered and couldnt be happier! Both Chris and Bradley have checked back with me post-sale to make sure weve had all our needs met and answered any post-sale questions I had. Really the best dealership for a first-time buyer.I highly recommend this dealership to anyone and everyone!

Excellent sales team in Bradley Oliver and the financial guy. Greatly appreciate ya’ll in helping us get our 2022 Telluride! We love it! We’ll be back for my Stinger GT2!

I had an emergency repair needed. No one else in town had the part but you did. I already knew you were really busy and was already thinking what I would need to do the install myself. Joe Despain made it happen and made me feel like my emergency was his emergency. Thank you so much Joe!

My husbands car died, it had 428000 miles on it. Since he works out of town, he needed a car asap. Looking on the interned, he found that sounded good, fairly new, low mileage, great mpg. We decided to check it out. It was a Friday evening and we were looking at it when Bradley O came over to see what he could do to help us. He is a very thorough, competent, and non pushy salesman. Had us test drive it and we went to his office to discuss the details. We ended up purchasing it. It was a pleasure working with Bradley and Ed. Butler is a great dealership!

This was my first new car experience, I seen reviews on who helped them and I am happy to say I had Bradley as my sales guy and gosh he is just fantastic. So kind not pushy or anything like so so helpful. I can say I will be spreading the word on butler Kia

They did some warranty work on the car the car had been towed in and it was dirty from all the smoke from the forest fires. I couldnt even see through the windshield when I picked it up. Was disappointed with their customer service on that

Great service, very laid back - they have THE best warranty package around!!

This is a very friendly and professional place to take your car! I am very pleased with them and will continue to bring my car there!

Terrible sales team trying to pre qualifie buyers before test drives! Disrespectful I’ll spend my 70k somewhere else!

I have never written a review before but I just had to after my experience with Butler Kia in Medford. If I could give them 20 stars I would. First let me start with Bradley the salesman, he was not only warm and friendly from the moment my daughter and I walked in the door but his knowledge about every aspect of the vehicles they had was so impressive. He worked so hard not only to get my daughter the car of her dreams but also he was able to do the same for me! We both now have beautiful vehicles with low miles and for an unbeatable price.I can also not say enough for Ed the manager who went over every detail of the contracts with me and answered every one of my questions ( I had a lot) Ed also was warm and caring.I know you might be thinking that their job is to be that way, but I have dealt with a lot of car lots starting from a little girl when my dad would go get a vehicle,and by far these men are genuinely the nicest, caring and knowledgeable people I have ever met ! I will never go anywhere else and highly recommend them !

Staff was friendly, and great to work with, bought a vehicle from them, would recommend them

Chris Soles was fantastic to work with very friendly and knowledgeable. Daughter absolutely loves her new car. 100% recommended will definitely be back.

One star because of the emoyees lack of concern for my safety during a pandemic: an older man walking around with no mask, two others with their nose sticking out-seriously?

Friendly knowledgeable staff, excellent parts department!

The team over at this Butler Kia Dealership location is the friendliest, and most helpful sales team Ive ever met. Im a first time buyer, so I havent been to many dealerships for my own needs. However, I have tagged a long quite a few times with friends, and family when they were going to get new vehicles. Never once have I seen a team approach a potential customer with as much care, understanding, and respect towards a individual. They have provided outstanding service, and made sure I got the best with affordable payments. I highly recommend this be your first stop whether your looking for a used, or a brand new model. I left with a nice used Kia Forte . I went in needing something, they made sure I drove off the lot with it that day! I owe a great thanks to Bradley Oliver, Chris Soles, Jeania Silva, Glenn Terry, and Sonya Renee for all the help they have provided me with today!

Im cross reviewing to Butler Ford as it was both places that helped us. Bradley Oliver at Butler Kia and Jermey at Butler Ford in Ashland are an amazing team and made buying a truck stress free. We talked to them several times and they ended up getting us into something better than expected. Didnt feel forced or like they were just trying to get a sale because at the end of the day we got more than we thought possible for less than what we were expecting. I would recommend them to all friends and family! They treated us with such class that we didnt feel pressure but more like we were hanging out with friends or family. Amazing!

Very friendly and professional.Zero pressure and no nonsense!

Ask for Josh he will help you above and beyond

Im starting to become very unhappy with KIAs Service Department! They know my car as I have been bringing it to them for the past 4 years! They cannot seem to fix the issues once and for all with my car and are now costing me a fortune. Every 3, 4, 6 months my car is back at their shop and its costing me a fortune! Im done! Either find and fix the problem, or I will take my business elsewhere! I bring my car to KIA because it is a KIA, but if they are unable to get to the root of the problem, I will take my business to another mechanic that is willing to keep my car on the road and not off!

Great place with friendly people

First I would like to say that if I could give 10 Stars ⭐️ I would. My fiancé’s cousin Bradley Oliver was able to work his magic with the help of an amazing team that worked tirelessly to get me into a car that my family needed!! A big shout out to Chris, Glenn, Sonya, and the other Kia personnel that helped in the process. Kia Butler of Medford has really shown that family is truly first and they will do ALL they can to make your car dreams come true!! Thank you again for everything!!Should you be looking to buy a car, Kia is tied for 1st for best car of 2020. Kia has been an amazing car and I would definitely recommend it. I would also recommend the amazing sales staff that helped in the process!! Go Butler Kia!!!

Great customer service. Stayed late to finish the deal. Price was $4k less than expected and gave us a lower interest rate than we originally signed for.

Brought in a 2011 Forte. We had a safety recall Called set up an appointment was very simple. I was in and out in an hour I was told that was the amount of time it would take roughly. The restroom is very clean and the place seems to be very tighty. if I needed service again I would come back to this Kia dealership.

Great service and customer service!!

My partner and I had an amazing experience with this place! Bradley was extremely pleasant to work with and truly did everything he could to get us the best deal possible. John and the crew were nothing but courteous and we are thrilled on our new Kia!

I recently bought a Kia Soul at Butler Kia from Parker Jones. The entire experience was so positive from start to finish. Parker was kind and patient and made buying a car enjoyable and much less stressful than I ever thought it could be! Thank you, Parker, and thank you Butler Kia...I absolutely love my new Kia Soul!

This was the most positive car purchasing experience Ive ever had. No pressure. No games. With Covid19 precautions, Chris brought the car to my home and I took it for a test drive. We worked through the terms and the paper work was brought to me with my new car and they drove off with my trade in. The trade in value was generous. My last car was bought from the other dealership who dominates the valley. It was a horrible experience especially the sales manager. Butler was the opposite. I can vouch that they are respectful and pressure free. Plus I love my new Kia Soul!

Jeania made it super easy to do almost everything online. She was super communicative and friendly! Super great experience.

Happy with my buying experience at Butler Kia. No pressure from sales while I was exploring potential vehicles. After I had made my decision to buy a Kia they worked with me on negotiating a price I was comfortable with. Im delighted with the SUV I purchased from Butler Kia.

Terry was Very helpful, and courteous.

Quick oil change. Staff were friendly. I did ask for a tire rotation with my oil change however they stated my SUV didnt need a tire rotation so they didnt perform the service as requested...hence the 4 stars instead of 5.

Bought a Nissan at a Great price and everyone is friendly with Sonya Renee who help with papers and explained everything thoroughly. And Jeanie Silva who showed me the lowest and affordable vehicles. That made everything easier and comfortable. Just dont forget to thank Bradley Oliver for the free pens :)

I did not go there

Bradley was very attentive and professional from the minute my wife and I came to the door throughout the entire process. He even went the extra mile and delivered our new car to our home within three hours. We love the car and couldn’t be any more pleased with the fast service and with the first class treatment we received. Very personable and friendly. I will definitely be back to buy another vehicle.

Thank you!! Everyone was so relaxed and nice towards us. A very pleasant car shopping experience. We love our new car!

Came in wanting to get my perfect car and first ever hybrid. I worked with Bradley Oliver who throughout the entire process was knowledgeable, patient, and understanding. They provided every piece of information that I requested, went through all of the financials in a very straightforward manner, and gave me the time that I needed to make an informed decision that I would be comfortable with. Gave me an excellent price on my vehicle, generous trade in, and made sure that I was familiar with the basic functions of my new car before ever leaving the lot despite it having been well past closing time. Bradley even came in on his day off to answer my questions, reaffirmed the warranty information, and show me the various features of the car. Excellent/honest staff, will purchase from them in the future, will recommend to anyone and everyone.

We just bought a beautiful 2021 Telluride. Thank you Jeania and Chris for making our car buying process a breeze! The customer service was great and we love our new ride!

We were shopping around at different dealers and stopped at Butler, I was very happy with the hospitality and straight forward sales. Nothing like the other dealerships around, their not pressuring or trying to be greedyand dishonest like Lithia Dodge was. I highly recommend Butler.

Went in for End of Lease process. Vern assisted the process seamlessly. We bought our vehicle. We bought theVehicle extended service contract! We had the 30 k Service completed. Bought new tires and again were satisfied by the service of Donovan in the office & Matt in the shop! Thanks to our new dealership, Butler Hyundai!!!

I got my car 1 year ago and have had continued great support from Jeania Silva. I even received a congratulation follow up on my one year of owning my car.This is what great customer service looks like.

Bradley and Chris were great. Very knowledgeable and easy to talk to. I wasnt sure if they were going to be able to help me get rid of Santanders 29% interest -_- .. They were able to pay off my old loan and get me into a brand new Optima for about the same monthly payments. I would highly recommend Butler Kia.

Bradley and Chris were fantastic to work with. They made purchasing our daughter a car before she goes off to college a breeze. They went above and beyond by delivering the car to our home the next day in order to surprise her for her birthday. I will go back to see them again on the next round.

Went to look at new vehicles. We Did walk around out side and checked a bunch of vehicles and no salesperson approached us. Went inside and then was asked by a sales person what I was looking for. Told her the cars I was interested in. We walked around again and she answered my questions the best she could. She was quite knowledgeable on different functions and vehicles options. Explained things very well. Spent quite a bit of time looking at different vehicles. No high pressure sales pitch. Would definitely go back if I want to persue one of those vehicles.

Bradley and Chris are two of the most helpful young men I’ve encountered in quite some time. I bought my car a year ago, and these gentlemen have been there to help me every step of the way.

Butler Kia is the place to go if youre in the market for a new car. I worked with Bradley, and he was AMAZING. With my credit, I didnt even think it would even be possible. Bradley fought for me, and so did the management staff. He was friendly, relatable, and honest. He even found me more affordable car insurance. That paired with working with the business manager Sonja, who was so sweet and insightful, made this a great experience. Thank you all!!!

Extremely happy with the professional team at Butler Kia. They gave me a great deal, all that I asked for! They never tried to doctor the papers like I caught other dealerships. And delivered for free! Cant beat that~ ☻☺

**UPDATE**I previously gave a 3-Star rating. I am currently updating my prior review based on the additional care and concern extended by Tom Pitts. There were additional issues that transpired after my previous review that were quickly resolved with a quick resolution. Butler Kia is truly concerned about taking care of their customers. If you are unhappy they will make it right!This would have been 5 star, but I am deeply disappointed with my last visit for an oil change and minor repair. Service seemed to go fine and I jumped in my car and left. This morning as I was getting in, I noticed a big greasy footprint on the passenger side carpet and on the threshold. I had just cleaned all of the carpets the day before and had no passengers. This was very unprofessional. They have always laid paper mats in the past. Im not sure this thick, black grease will even come off. I will be calling on Monday when service department opens back up.

I’ve owned a Kia for the last year. The one thing I’ve learned is the Kia dealership completely up sells their customers every time they go in for an oil change! It makes me sick! I watch every person in the waiting room as a sales man comes in to tell them “oh you need this and this”.....if you don’t believe me PAY ATTENTION! I’ve been around the car business a lot. Now I take my car to Mock ford in grants pass the quick lube. Full synthetic and it’s way cheaper, great service and never once have they tried to up sell me anything! My opinion to all of you is please don’t take their words of what you need. I’m sure it’s something the service guys are required to do. But just be awareand look for yourselves!

Bradley at butler Kia, is the most amazing person that they have there. He did a wonderful job working with me to find the specific vehicle I wanted for the past 6 months, and finally found it. Also Chris assisted in the process and did a spectacular job. And sonya... well shes alright lol.

My Butler Kia experience, from test drive, to sales, to finance, was thoughtful and low pressure. Chris Soles was able to think through roadblocks in our negotiation and move us forward to a satisfactory purchase. In the Business Offce I appreciate Aaron Pounders consideration and personal touch with financial issues. I was not prepared for a sales pitch on warranties and oil changes that would effect my monthly payment. However, I havent bought a car in 15 years and I would say Butler Kia is the best experience of buying a car Ive ever had. Love my Kia! Thank you Tom, Chris, and Aaron.

Kia HAS NOOOO RESALE VALUE!!!!! Zero stars.RECENT UPDATE(10-12-19)! JUST BOUGHT A BRAND NEW TOYOTA CAMRY AND ATE THE $9,000 IT COST ME TO DO BUSINESS WITH BUTLER...SO DISHONEST.DONE WITH BUTLER KIA FOR GOOD!BUTLER SELLS CERTIFIED LEMONS!!!!!!!!!!!!!!!! MY KIA WAS ON WARRANTY AND NEEDED OVER 20 REPAIRS IN THE FIRST 60 DAYS!!!UNBELIEVABLE...........THEY REFUSE TO WORK ON IT BECAUSE I LEFT THIS REVIEW!!!DO NOT BUY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT WASTE YOUR MONEY! PLEASE LEARN FROM ME, THEY DO NOT CARE. THEY WILL SELL YOU A LEMON AND THEN TELL YOU WHAT THEY CANT DO ANYTHING!!! IM UPSIDE-DOWN ON IT $9,000....I EMAILED THE OWNER AND COMPLAINED TO THE MANAGER AND LEFT MULTIPLE MESSAGES FOR THE OWNER. NO ONE CARES.PLEASE LEARN FROM MY HORRIBLE EXPERIENCE. I AM UPSIDE DOWN OVER 9,000BECAUSE I BOUGHT FROM BUTLER KIA

Best care buying experience you could possible have! I bought my 2nd used vehicle from Butler Kia and their staff was amazing. My sales person Christopher Soles was spectacular. There was no BS. I knew what I wanted and he never tried to change my mind or push toward another car. He got our deal done and approved within the first hour of us being there. After Chris we were sent to Sonya to do all the paperwork. At times I forgot about the stress of buying a car as they made it almost fun. I dont think I have laughed before when buying a car. Just the best!!!

We ordered a Telluride of our choice. Up front they told us it would take 6 months. It came in 5. We would like to thank Chris and Sonya.They were both awesome. Highly recommended!!

Amazing experience and customer service from jeania silva and Chris!!! We love our new car and are very pleased. We wouldnt go anywhere else!!! Super greatful for this amazing experience at kia butler ❤

This was my first time buying a car and I literally had NO IDEA what to do. I brought what I thought I needed but it became apparent once I sat down to actually start the process of buying the car that I was not prepared at all. Kyle Ellsworth is the man! I cant imagine how frustrating that job must be to deal with people like me, completely unprepared! He walked me through everything and had SO MUCH patience! I was not a big sale by any means, if anything they were doing me a favor, but they didnt treat me like I was unimportant. It was New Years Eve and I had just been offered employment for the beginning of the year that would take me to and from opposite sides of the valley so I NEEDED a car. Kyle, John S. (and oh my god Im so sorry I forgot the other gentlemans name but theyll know!) were acting like my personal consultant team. They were doing EVERYTHING they could to get me that car that day. Let me tell you, money down and credit score are NOT everything! There were so many little hoops to jump through and considerations to analyze. I felt like a fish out of water but these guys persisted and kept me from feeling too inadequate. It was pretty much an all day process of going back and forth and waiting to hear from various institutions. I cant begin to tell you how happy I was to get a call telling me everything went through and to come and sign the papers! While we were waiting for the final contracts to be put together, Kyle sat and entertained me for at least a half an hour, if not longer. He is a genuinely cool guy and I am happy I was able to work with him on this crazy experience. I know there were probably more people behind the scene who helped pull this off and I want to thank them all as well. I told them all several times that I am going to create my own course for first time car buyers to help ease the stress and confusion! DO YOUR RESEARCH FIRST! I was in a bind and rushed to do this, otherwise I would have sat down and figured this all out first. Lucky this place is full of helpful, knowledgeable individuals! Its not that they just want to put you into a car without consideration for your circumstances because they do care about you! They explained everything to me and when I didnt understand, they didnt get frustrated, they re-adjusted their lingo to terms I could understand. Buying a car is scary and confusing! I admittedly am someone that EASILY could have been taken advantage of at a lot of other places but these gentleman at Butler Kia were honest, compassionate people that were doing whatever they could to help me. After the fact, when something came up and I had to go back to the dealership, they offered to fill my gas tank! I am so appreciative to everyone who helped me get this car. I have since started my new job and loving it so much! I am also loving my new car! I have never had my own car and I owe it all to the folks at Butler Kia! Thank you so, so much!

The customer service here is awesome. I never felt attacked by any sharks on the lot, and coming to a deal with a great rate was pretty painless. Both John Wilsie and Bradley Oliver were very nice. A refreshing experience. The kia sportage we bought is great, very clean and a very fair price. Thank you Butler Kia/Hyundai!

I love love love my Kia! This is my second one with absolutely no problem. I sprung for the lifetime oil changes because I know I will have the car forever. After 2 years of dealing with the Service Department I am now trying to get my money back on the oil change contract. They are terrible to work with. Have no concept of customer service. I will definitely buy another kia but not one from Butler Kia in Medford!

I was new to the service department, but was quickly pointed in the right direction. After turning over my Soul, I walked outside to look around. I was met by a salesperson that kept me entertained the whole time my car was being looked at. Overall it was a pleasant experience. Thanks.

We feel we have made new friends. Jeania Silva show us several cars. She listened to our likes and dislikes and came up with a winner in our price range.We spent a very enjoyable afternoon with Jeania. Everyone at the lot made us feel welcome. Thank you. Hallie and heather cummings.

This is the 3rd car I have purchased at Butler Kia and as always my experience was great. My family and I will continue to come back here because of the friendly people the willingness to do whatever it takes to get me the car I want at an affordable price. Everyone from the salesman to the finance manager was wonderful and there was never any pressure to do something I didnt want to. Thank you again, I love my Sorento.

Awesome customer service. Speak to Bradley for a personable experience. He was always available and worked around my schedule to fit my needs. Definitely recommend Butler Kia!

I got my Kia Soul last night at Kia Butler. Bradley Oliver and Chris Soles helped me tremendously with what I was looking for. I highly recommend this company for their friendly service and great deals on new and used vehicles.

My experience at butler Kia was enhanced because of the service of Bradley Oliver. He was polite,patient and answered all my questions and more I hadn’t thought of. He continues to help me set up my tech services on my car phone I have already referred him to another client and possibly her mother Thank you

Bradley Oliver was absolutely amazing along with the finance department. Thank you so much for helping us get into our new kia Sorento.

Courteous and work done in a timely manner. I have always had good experiences at Butler Kia.

I just got a 2016 Kia Sedona today! Chris and Austin were nothing short of amazing. They definately went above and beyond to make sure I could get into the vehicle I wanted and worked so hard on finances that were affordable. I am one happy lady, and a proud new Kia owner!!!

I had the pleasure working with Chris Soles, sales rep and Rikki, finance manager. Chris took his time talking with me and he understood my needs. I purchased a previously owned vehicle and a history report was given to me in writing. I love my car!! Rikki, finance manager explained all the paperwork and process. Rikki helped me with a previous car warrenty I didnt need any longer.I highly recommend Butler Kia. Go see Chris. Youll be happy you did. Thank you Chris and Rikki!!

Excellent place to buy from if you are looking for a new ride. Highly recommend coming here before wasting your time anywhere else. Adam Gingras easily made this the best car buying experience I have ever had, and went above and beyond to get the vehicle we wanted. Will absolutely go back when the time comes again.

I purchased my first car yesterday and couldnt be happier with the service Bob Miller and the staff at Butler Kia provided. He answered all of my questions and made my mother and I feel welcomed without being pushy. If anyone is looking for a car, I highly recommend visiting Butler Kia. I love my new Kia Soul!!!

Butler Kia has the best service center in the valley! I recommend them to all of my friends and family. Chuck Jordan and Tom Pits do a top notch job. They are very reliable and efficient. No BS just straight to the point. Keep up the great work guys.

Bob Miller provided great service. He was friendly, knowledgeable and very helpful. This is 2nd car Ive bought from Bob. The down side to the experience is the long wait for paper work to be done. I would have preferred to leave and come back later when papers were ready for signing. Love the car!

I just got home with my new car. Ive never had a better car buying experience!!❤ THE BEST!! Bob Miller was wonderful to work with and made it very comfortable for me! Rikki, the finance manager is a DOLL! If youre thinking of buying a new or previously owned vehicle, I strongly suggest you go deal with these guys! I came home knowing I got everything I wanted and expected. NO buyers remorse here😍🤙😎

Fantastic. Absolutely fantastic. Codie and the sales team came through when NOBODY else would even give us the time of day. Completely up front, completely honest and completely transparent. Codie went above and beyond to keep us in the loop the entire way to getting approved with multiple calls keeping us updated throughout the three-day process (only took so long because I have mismanaged my credit and getting a bank to agree to a negative equity rollover/low down payment loan was a longshot, it had nothing to do with their lack of trying). I cant say enough good things about this team! Its much appreciated guys!

Best experience buying a car! No games said what they were going to do and did it. We will definitely go back. Chris Soles worked hard to get us what we wanted. And Sonja was great too!

Bob Miller and Kyle Ellsworth are the BEST. Been wanting a newer vehicle for years, but horrifying experiences with car dealerships has kept us away. Not so with Butler KIA. The want became a need. Went into Butler KIA with a standoffish attitude, and met the Nicest people ... Bob and Kyle. Saw exactly the car I wanted. Brought wife back to see my choice for her new car. She loves the choices at Butler KIA. We bought our dream car same day! THANK YOU; Bob, Kyle and Butler KIA.

The sales team (Chris Soles & Karen Kleymarn) were easy to work with. The buying process was no-nonsense and fast. It took less than an hour including the test drive. They take the frustration out of buying a car. Give them a shot...

We had an awesome sales man named Bradley Oliver. He was very nice and welcoming! We would definitely buy another car from Bradley at Butler Kia. Thanks for making our first time buying a car special!

The atmosphere at Kia was relaxed and comfortable. No high pressure sales tricks like many dealerships. Nancy was very professional. I am 70 years old and have purchased many vehicles. This was by far the best car buying experience ever. Thank You Nancy.....My Wife and I love our Optima.

I am please by how quickly the sales manager and his team took care of me. In a matter of hours they found the perfect vehicle that fit me and my families needs. They listened to my needs and I felt they took care of me on a personal level rather than to make just a sale. Everything went smooth! I highly recommend them and I will be back for all my future needs! Thank you Butler Kia!

So I started on the website for first contact Chris Soles called me back quick. They were the only dealer that responded quickly. I told him what I wanted he described what they had and we made plans to meet. My wife and I went the next day and purchased a certified Pre Owned Kia. Chris was friendly,knowledgeable about his product. We laughed and visited as finance did its thing. When it was our turn to go into finance. Manager John Stanford helped us get a great rate. Shopped our deal until he was satisfied we had the best deal possible. He was also very friendly, knowledgeable. They whole experience was easy. John had us in and out finance in under 30 minutes.We like our deal and love our new Soul. So if you are thinking of purchasing a Kia make sure you check out Butler Kia. I sure am glad we did!!!

I had a very good experience with Bob Miller. Although I have previously purchased 3 vehicles from Butler Kia, my last experience was very very sour. Bob made it easy as I was choosing between two vehicles. We drove one and he let me take the other one back to work for the afternoon. I made my decision and returned to the dealership. Bob made it happen quite quickly and I was off with my new Soul. The finance guys were great too. Cant remember their names, but big red beard and the new guy from Klamath. Very pleasant experience. I will be back.

My car died on Highway 62 and Im a single, working mom so I cant be without one. We went into Kia with a game plan; We look, test drive, leave and think about it. As soon as we got there, Bob came out to help us. I was, of course, thinking it would be another typical car buying experience but he put us at ease right away. He is extremely friendly and personable and kind. We test drove a car that I absolutely loved and he worked with us to ensure it fit my budget and my needs, as well as getting me on the loan to build my credit. He visited with us and it was such an incredible experience. I ended up going home with an adorable little car that I LOVE and that my son deserves. I am so happy with my experience and will not go anywhere else to get a car in the future. Bob Miller and the rest of the team members at Butler Kia are wonderful and Im so happy and satisfied with my experience there.

Great group of guys over at Kia, they listen well to what you want in a vehicle, what you want to spend & whats not going to over extend your budget, and they deliver! Theyll get you in not only want you want, but what you actually need for transportationBob Miller & Ed really will take care of you every step of the way, bought a car on my birthday after work, came in signed paper work & was out in less than 2 hours with a great deal!

100% recommend going to Bradley Oliver if you’re looking for amazing customer service. Bradley was EXTREMELY helpful. Both him and Chris did everything in their power to get me the car I’ve had my eye on. 💕💕

I purchased a Kia Soul on March 21st. Bob Miller went above and beyond to work within my budget. Everyone there was kind and helpful as well. It was a very relaxed atmosphere. I would highly recommend Butler Kia to anyone looking to purchase a car.

Best and easiest experience Ive ever had purchasing a new vehicle. I had already researched their inventory, found exactly what I wanted, and Chris Soles was great to work with. Absolutely no high pressure selling. He spent a lot of time explaining everything to us. Kyle was great as well, no pressure, just showed me my options! We definately left feeling like we had great customer service all the way around.

This is the review you should read about Butler KIA of Medford.Bradley Oliver, an amazing car buying experience.The staff there should be recognized for their friendliness, professionalism, and thoughtfulness. Before even entering the door we were greeted by two people, who both remembered my name from a call early that day on availability. The dealership had not only one but 4 trim models for the car we were interested in. Cars were ready for us to test drive (freshly detailed). Worked on price and interest rate at a quick pace. They had a job to do, sell cars. I can confirm they do their job well but none better than Bradley. He was honest, charismatic, and did his absolute best to bring us an offer that was better than any other we had received. I’m actually saving money driving a new car each day. If you have any questions or concerns on a new or used car, call this man as he is well informed and up to date on all models and trims. Like a scene out of a movie, thank you for the best buying experience, Butler KIA of Medford.

Bob Miller was so through and listened to what we wanted. He even came in on his day off to help us. He made the purchase and trade in transaction so smooth. Everyone should buy here!

Butler Kia is great! Their service department is exceptionally helpful. Tom Pitts always makes sure everything is taken care of so I never have to worry about my car. Kathleen takes care of getting me in and out. They are amazing! Thanks for keeping my Kia in tip top shape!

Last month I walked onto the Butler Kia lot and told Darren Waites that I was there to kick tires and gather information. I had been researching the Kia Soul for a while now, and was impressed by the price, safety rating and warranty. Darren was very nice and showed me several Kia models. After sitting in the Soul, I knew I didnt want a car, I was sold on the Soul! We took a little test drive, and I really liked how it handled. Darren thanked me for coming in, and I left with a lot of information. Two days later, I went back for another test drive. Wow - I really liked that little black Soul! Darren and I sat down, crunched some numbers, and came to an agreement. Next stop, John Staffords office to sign the papers. Buying a car at Butler Kia was a stress free, pleasant experience. Ive had my Soul for a month now and I LOVE it! It is roomy, comfortable, nicely equipped, fun to drive, and it gets 30 mpg!

When it came time to get my truck in for maintenance, Eddie In the service department was beyond amazing and helpful in my experience. He was extremely intelligent and able to answer the many questions I had regarding different maintenance issues on my truck and had the best attitude about it all. The service department was incredible at getting me and my 2 young sons in and out very quickly, and we will definitely be returning.

My buying experience at Butler Kia was AWESOME! My sales consultant, Bob Miller, was very attentive and listened carefully to what I wanted. He worked very hard to get me the car I wanted at a price I could afford. The whole staff at Butler is friendly and very helpful. I have bought many cars over the past several years and I can honestly say, this was THE BEST car buying experience Ive had. I would recommend Butler Kia to anyone who wants low pressure sales, great deals, friendly staff, and great post purchase service.

As a transport driver delivering new vehicles the service was great

Purchased my first car from Butler Kia and I couldn’t have asked for a better experience! Chris Soles was a fantastic help with figuring out what I needed to do and made me feel very relaxed with no pressure to buy right away. Highly recommend.

They were behind that day, it happens.

Outstanding experience! Dustin Kaiser was very knowledgeable and helpful. Kyle Ellsworth helped us through all the purchasing paperwork that didnt feel like work. If you are looking for a great vehicle new or used I would recommend Butler Kia....ask for Dustin!

We were trying to rent a car for the week and the lady said that the woman in charg of renting cars was out and would not be back for 10 min. She was very short and impatient taking my name and number. After not getting a call back for 30 min. I called again and was informed that a 23 year old can not rent a car. huge waste of time.

Sept 3. I ve changed some of the things I said in my review ...## 12 days later I meet with John the General Sale Manager of Butler Ford. He said he talk to the Kia manager so that this would not happen again and said the Ad was confusing . Someone should Redo your ads showing how it all works. So he explain it in a different way on how the discounts and bonuses worked. To help make me happy, ) .Thank you John for your concerns and tried to make it right, it was nice to talk to you face to face. We will meet again someday.

Met sales rep Scott Pangburn who was extremely helpful and detailed in his approach to introducing the KIA Soul to my sister. We were very comfortable with his low pressure approach and trusted his input and advice. We came to look at used cars and left with a new KIA Soul in the price range we were hoping for. Great Job Scott!!

This is the third car we have gotten from Kia and Chris has been so helpful helping us find cars that we can afford and that will work with our daily lives. I definitely recommend buying from here everyone is so nice and helpful here!!