user
BRIDE-N-BELLE BOUTIQUE
141 Main St, Medford, MA 02155, United States
Appearance
BRIDE-N-BELLE BOUTIQUE
Comments
Li
Review №1

Excellent experience. I reviewed their website first and sent along a few styles that I liked to be prepared for my appointment. The women gathered about a dozen dresses that matched my preferences and I said YES to the first dress I tried on. They all made me feel welcomed and celebrated. My mom then found her mother’s of the bride dress. We left with champagne and a great experience. Thank you!

Ji
Review №2

Bride n Belle had EXACTLY what I was looking for in a wedding dress- I am so glad I went! The store may be unassuming from the front, but once you go inside they have racks and racks of dresses. There is something for everyone here with very reasonable prices. The women who worked here made the experience fun. Teresa personally recommended a dress to me and it turned out to be the one! Thank you Bride n Belle for making me feel beautiful and helping me make this important decision!

Le
Review №3

Theresa and Denise were incredibly helpful throughout my gown selection process. They did a great job listening to what types of styles I was interested in and finding multiple dresses that I loved. Theresa has an extensive collection of beautiful and unique dresses. I never felt rushed or pressured and it was truly about finding the dress that I felt best in. I couldnt be more happy with my decision to go with Bride-n-Belle.

Re
Review №4

The team at Bride-N-Belle is amazing. This was the second bridal shop to go to. The first one is known for having discounted designer dresses, and due to a lack of inventory in my price range, I was being pressured to buy a dress $1k over my budget. Unable to commit, I made an appointment at Bride-N-Belle. As soon as I started going through their dresses, I was impressed by how extensive their inventory was in my budget. The dress-quality was so much nicer than the famous bridal store, yet they were so much cheaper. When I explained to Kayla, the consultant, what I was looking for, she pulled a few as I made my own picks. I tried her dress recommendation first, and knew it was the perfect one for me - and under my budget. My dress took 6 months to come in, and I booked their in-house seamstress, Val, to do my alterations. She was so wonderful to work with. I had asked for a bustle, and Val said that my dress is so heavy that it would probably break, so she recommended a beaded wristlet. She was so right! And it was the cheaper alternative. I appreciated her honesty and not trying to push the more expensive changes. On my last fitting, two weeks before my wedding, I had shared with Val how many people were canceling due to Covid, and I was sad I probably would have to wear a mask on my day. When I picked up my dress the Thursday before my Saturday wedding, hanging from my dresss hanger, was a matching mask that matched my dress perfectly. She had made a veil to go over my nude-tone mask, so it didnt look so surgical. Everyone complimented me on it. I cant recommend this boutique enough. They made me feel special from the day I walked in, to the day I picked up my dress. Thank you so much.

Br
Review №5

I had a traumatic experience at the first bridal shop I was working with and needed to find a dress less than 2 months from my wedding. My MIL called the store and spoke with Theresa (the owner). The store was closed but Theresa opened for me and I rushed over. I initially arrived to look at one specific dressed but once I walked in, I saw THE DRESS. It was Zander by Maggie Sottero in black. Theresa was kind and wonderful, she made me feel beautiful and emphasized to me that things happen for a reason, and there was a reason I ended up in her store. Val was the seamstress who made me laugh during every appointment and worked miracles on my dress. Again, she made me feel beautiful. If you want to be doted on, this is this shop for you.

R
Review №6

If I could give this store a 10 out of 10 I would! Extremely welcoming and accommodating. I loved my experience and would highly recommended! Thank you Teresa and staff for making my bridal dreams come true!

Al
Review №7

Bride-n-Belle Boutique is terrific! Teresa helped me get a dress for my micro-wedding within 6 weeks of the date and within my budget. This was no small feat and I am forever grateful for her help in making it all possible -- especially during a pandemic! She and her staff did a tremendous job not only finding the perfect dress for me, but also making sure that it was tailored and cleaned in time. Teresa is warm and welcoming, and her shop had a number of options. For any bride considering supporting a local business, I cannot recommend Bride-n-Belle enough. It will be worth your while!

Al
Review №8

Loads of dresses at affordable prices and a staff that will work to find what makes you look fabulous! After going to countless dress shops Bride-n-Belle found me a dress I never could have found on my own. Youll love the experience!I am waiting on my alteration appointment, so I will update this once I have that.

Di
Review №9

I Got my dress finally and it wasn’t in this store.They had nice dress and they price is no bad, it is true they can show you dress on your budget but the lady that was with me. well, She was a rude woman who had no patience, my hole experience of coming and look for my dress in this store was very stressful.They look like they are in hurry for you to pick a dress.

He
Review №10

Hi Teresa,I want to take the time to thank you and your staff for the wonderful customer service and for helping me find my dream dress. I would like to thank Jo for being so patient with me during my bridal appointment as we tried on so many dresses before we found the right one. The delicate pearls and beading on the dress let me sparkle all night without being overdone. Val with alterations was very kind and pleasant to meet with for all my appointments and she has some serious skill to hand sew all that lace and beading! When my husband and I were in the limo he said right away, You look beautiful. I wasnt expecting a dress like that - its perfect! I honestly couldnt ask for anything more. Thank you so much!

Re
Review №11

I found my dress today at Bride N Belle Boutique. I fell in love with the second dress I tried on! Very friendly place, more than I ever expected ❤ So many beautiful dresses to choose from. I know I wouldnt have had the same experience going to a bridal chain storeand I would definitely recommend it to anyone!

Ma
Review №12

I just purchased my wedding gown here yesterday and can’t say enough good things about my experience. I was welcomed by Teresa and her staff with open arms and was encouraged to look through the racks with my consultant to get a feel for what I like. I ended up pulling 10-12 dresses that I hadn’t seen in other salons to try on. The sizes felt very inclusive of different-sized brides— bonus! They also had a great selection of different designers I’ve had my eye on like Maggie Sottero and Mikaella. My Maggie Sottero dress was the second to last one I tried on. The consultants let me try every mirror in the shop and came up with solutions for every little detail I wanted changed. I said yes to my dream dress which will have alterations done by their amazing seamstress to make it even more perfect— all at a super reasonable price point (most dresses were under $2k). After saying yes, my mom and I were gifted bottles of champagne and were told that we will be offered 25% off bridesmaid dresses as well! If you’re looking for your perfect dress and amazing customer service, be sure to come to Bride n Belle!!

La
Review №13

I had a really horrible experience at this bridal shop. I showed up for my appointment slot and it seemed that Teresa was not prepared at all for my visit. There was another bride that had showed up at the same time as me as well as a bride already trying on dresses. I dont think there was anyone else working in the shop at this time, and during a pandemic, the fact that three bridal parties were in this shop at the same time is a little worrisome--it is not that large of a store!I was asked to wait while the other bride was taken care of and when she got back to me she quickly asked what I was looking for in a dress and just sent me over to a rack to fend for myself. Teresa did eventually circle back to me, and proceeded to ignore all of the criteria I had explained to her before in what I was looking for in a dress while she pulled dresses off the rack for me to try on.I am a plus sized woman, and I was excited to come to this shop because the website states that they have a large selection of plus sized gowns...let me tell you...they do not. There are very few styles to select from and the gowns that they have look very cheap. Seeing the selection, I was instantly discouraged. I knew the gowns were not going to be flattering on my shape. Teresa proceeded to pull the 6 gowns she suggested I start with from what they had, shoved me and all that fabric into a TINY dressing room, and had me fend for myself while I tried to navigate trying the dresses on. Every so often she would poke her head in and ask if I liked anything (to which I said no) and ask if I had tried on a different dress yet. It felt very stressful and I couldnt try the gowns on fast enough to get out of there.Overall, the store is chaotic and the customer service is pretty poor. I left there utterly shocked. After reading so many positive reviews, I had been feeling pretty excited about going there to try on dresses. I guess I could chalk it up to maybe they were having an off day? But for this bride, it was a completely terrible experience, and I wouldnt want anyone else to feel the way I felt walking out of the store that day--disheartened and insecure. I left there needing a pep talk from my maid of honor and having to regroup to find a different bridal shop to try to have a better day. I dont wish my experience with Bride-N-Belle Boutique on any bride, so just be forewarned.

Am
Review №14

Teresa and Kayla were absolutely wonderful. They helped me pick out dresses to try based on my specifications and made sure everything was in my price range. They also had great sales going on that thought some high end dresses into my budget! The fitting rooms are huge and there are some platforms to stand up on and get a really good sense of the gowns and their trains. Would highly recommend trying it out! Great gem.

Ja
Review №15

I couldnt be happier with my experience at Bride & Belle. I was excited to finally be able to dress shop in person. Teresa worked with me pulling dresses to try on based on what I told her I was looking for. When I tried on this particular dress, we both had a similar reaction to style and color. She was wonderful, giving me time to FaceTime my daughter and future daughter-in-law, taking my phone to show all sides, so I could get their opinions. I particularly love that I was able to support a local small business.

Sa
Review №16

Such a wonderful experience with fantastic and caring people.

An
Review №17

Everything about this place is great! It gives you the feeling of being home and surrounded by family. I was very nervous to go wedding dress shopping, I couldnt be with my mom and sister to help me pick a dress, but Teresa looked for options within my budget and beautiful ones, her and her team were very patient and answered all the questions i had (there were many). I came in a second time for another fitting and meeting with the seamstress, super nice lady who did recommendations of how to make the dress look even better, then i came in a third time to pick it up and it was great. I am so glad and thankful i found a nice place with understanding people. Even though were eloping, we still wanted to make it special and coming here made these stressful times way easier. Thank you so much for everything! This is definitely the place Im coming to for any gowns Ill need in the future.

Sa
Review №18

The ladies who work here are wonderful. I did not buy my dress with them but they were very attentive and brought me a beautiful selection of dresses. They had a nice range of plus sized gowns in store to try. They really listened to what I was looking for and gently encouraged my strong opinionated guest that I was the one who had to wear the dress not them. I felt very comfortable there. The store itself is very clean and just lovely. I would definitely recommend them to anyone looking for their dress.

Li
Review №19

Good service. Nice dresses.

Sa
Review №20

AMAZING ladies! Best experience Ive ever had. Lenna and Teresa know their stuff. My friend found her dress within an hour and it was their suggestion! They are not pushy and very patient. Highly recommend!

mo
Review №21

I’d give them a 0 out of 5 if I could. Will not try to help out in any circumstances. Who ever runs their poshmark account is unreasonable and incredibly rude. They try and sell 2017 spring dresses for full designer price. Will refuse to work with you terrible service. I am reporting to bbb as well. After I purchased the dress they cancelled my order and lied to my face saying the dress was sold. I called in to ask about the dress and was told that it was still in stock. My wedding was affected by covid in more ways then one with the change of date and death of my father due to covid complications. I was hoping this would be one of the more simple things I needed to do for my big day but they made sure to try and ruin it for me.

Br
Review №22

I visited Bride-N-Belle last weekend with my mother and 2 of our family friends (one of whom is a bridesmaid in my upcoming wedding.) We had a fabulous time looking at Mother of the Bride dresses & bridesmaid dresses. My mom found the perfect dress and we were able to order my 8 bridesmaids’ dresses here as well. The owner, Teresa, is wonderful; she made us feel right at home, gave us a great deal for the dresses, and genuinely cares about my happiness as the bride. Thank you for everything, Teresa! You are the best :)

Da
Review №23

Thank you Theresa and Lena, huge selection of dresses and very welcoming staff. My sister bought her dress here 5 years ago and we didn’t hesitate to come back again

Ca
Review №24

Theyre great, very helpful. A nice selection.

Je
Review №25

We met the owner and she was amazing. No pressure and we bought my daughters dress. Great prices on lots of items in a whole section of clearance. I love this place and the way they treated us.

Ca
Review №26

My daughter chose her wedding gown at Bride n Belle her 1st shopping trip! The employees are helpful, but low pressure. We enjoyed our shopping there tremendously. Now to go back for bridesmaid dresses

Al
Review №27

Fantastic boutique! My initial visit was amazing. I felt very special as I got to try on a variety of gorgeous dresses, my consultant was encouraging and very helpful- she expertly helped find the dress in the style I wanted, even though I was asking for something a little unusual. I wanted a dress I could alter to be tea length and have a vintage feel to it.We found the perfect dress and I had my alterations done with Val. Wow! She did such an incredible job. Making a ball gown into a tea length dress isnt easy, but her work was flawless. Im so happy I got my dress here!

Je
Review №28

What a great experience! The staff was very helpful and knowledgeable. I was torn between two dresses and they showed no sign of frustration when I tried them each on over and over again. They gave me options to alter things in each dress that I had questions about. When I finally picked the dress they celebrated with me and made it feel like they were just as happy as I was. I would recommend anyone try Bride And Belle

Ni
Review №29

We had a wonderful, personal afternoon choosing our daughters wedding dress. Mikayla was professional, patient and kind as we searched for the perfect dress. We found it there and highly recommend Bride n Belle Boutique.

Br
Review №30

Bride N Belle was the first place I tried on wedding dresses at and also the last as it was the place where I found “the one”! Theresa & Kayla made us feel welcomed. Kayla was especially patient, kind, and helpful as the person helping me through the appointment. She was never overbearing with opinions or suggestions and never pushy. She actually ended up picking the dress I purchased after I explained what I was looking for! My dress was just the 4th one I tried on and it was just a half hour into the appointment! We spent the rest of the time picking out a veil, belt, and hair accessory. Then Theresa gave us a beautiful gift of champagne, Italian almonds, and a thoughtful card! We toasted and then spent a bit of time upstairs looking at bridesmaids dresses. I will never forget this experience with my Mom & sister, and look forward to my next visit for my first fitting! Thanks again for a special day!-Brittany, Boston MA

Vi
Review №31

I bought my dress from here and it was wonderful! It was a very personal experience from the first time I came into the shop. There was a good selection of dresses and I didnt feel rushed or like I was getting a sales pitch like I had at other larger places. When I ultimately picked my dress Teresa was unbelievably sweet and made choosing my wedding dress very special!

Em
Review №32

Teresa and Kayla at Bride n Belle were so helpful during my search for the perfect dress. I really felt that they listened to what I wanted and helped me narrow down the options. They were very kind throughout 2 appointments, and were extremely respectful of my max budget, including their suggestions as to alterations. The selection in the shop was excellent, and I was so pleased to be able to support a local small business. To top it all off, when I picked my dress Teresa poured some bubbly and then sent me home with another bottle, along with the traditional Italian almonds. I had a great experience here, and would not hesitate to recommend them to anyone!

Ma
Review №33

As a covid bride, I had to deal with changing almost every detail of my wedding day to accommodate for Covid-19. But no matter the final date, venue, or number of guests, I wanted to wear my wedding dress. Val and everyone at Bride-N-Belle made this one item on my long to do list happen exactly the way I always dreamed. They were so accommodating, making sure I still got to have all my scheduled fittings, and I felt safe as I physically watched them clean surfaces constantly, wear masks, and be aware of social distancing.My dress was stunning. The alterations were exactly what I wanted. I can’t thank everyone at Bride-N-Belle enough for making me feel like a beautiful bride, even amongst all the craziness of the current times. I highly recommend everyone to go check out their beautiful gowns and work with Val. Thank you for making me feel like family and making my wedding gown dreams come to life!

Li
Review №34

Great place! They have a pretty large selection and their staff is friendly and helpful. They will gently guide you toward what they think is the right fit for you and will not pressure you into going above your price range. There is an in-house seamstress who will give you a realistic sense of how much you can (or cannot) change a dress before you make any decisions. All in all, a very pleasant experience.

Ka
Review №35

My mother came here back in the late 1980s for her wedding dress. Today I went in with her to look for a dress for my own weddinf. Right away Theresa welcomed us like family asking if we needed any coffee or water. Denise helped me pick out dresses. I tired on five dresses and finally after trying on the fourth dress a second time (the dress my mom picked)I said yes.I cant wait for it to arrive in so I cant wear it again. Thank you so much ❤️.For the bride to be this is a boutique to check out!

Ka
Review №36

Teresa and Val are AMAZING. I cannot say enough wonderful things about the the whole team at Bride n Belle. Before the news of Covid-19 became more widespread, I was already having trouble finding a wedding dress. I started looking in February 2020 for my June wedding, and apparently 3-4 months is not sufficient time for many bridal gown stores to order and tailor a new dress which seems a little ridiculous to me, but I guess those are the rules of the industry. At that point most stores forced me to choose a dress off the rack and tailor it to my size, especially since suppliers in China were delaying shipments until 2021 as news of covid-19 began to grow. The first night I walked into Bride n Belle, I had a different dress in mind from another store that I was planning to get. Then everything changed. The owner Teresa, suggested I try on a new dress that could be ordered in my size from within USA, and the rest is history. I looked like a royal princess on my wedding day. I purchased the Kimora Bridal Gown by Sottero and Midgley --- the perfect fusion of vintage romance and modern elegance. I also purchased a blusher veil. When I chose the dress, Teresa celebrated with my mom and I, we had delicious champagne and authentic Italian biscottis!! She also gave us a champagne bottle to take home!! For my alterations, Val did an INCREDIBLE job, she is a PRO, works very fast, and is extremely talented!!! Needless to say, everything worked out!!! Even through the challenge and uncertainty of covid-19 I still got married and it was a beautiful ceremony. My wedding pictures look like a magazine and I am so grateful to Bride n Belle for such a memorable experience. I will never forget their kindness, support, and dedication. I am so happy!!!

Er
Review №37

Not only did I find the dress here, but my experience was lovely and Val did a wonderful on tailoring the dress. Everyone was very accommodating of both my budget ($1,000) and my crazy schedule as a nurse for the alterations. They had a good range of gowns in all different price ranges, and the experience was exactly what I was looking for!

Ve
Review №38

AMAZING SELECTION & GREAT SERVICE. I went to pick out a bridesmaids gown. I am not fond of dress shopping, but I felt so comfortable as soon as I walked into Bride N Belle. The women in front who greet you are so experienced and know the bridal industry really well. The accessories are so pretty and there are some special mother of the bride dresses there as well.

To
Review №39

Let me start by saying that I found my dress here and I love it so much! This was the 6th store I went to because I was having so much fun dress shopping and didnt want it to end until either, I had to make a decision so there would be time to order a dress or because one felt especially right. I know this isn’t everyone’s experience with dress shopping but it was mine. I had great experiences almost everywhere I went but this one topped them all, both in the care the consultants took in looking for a dress for me and the time/space they gave me to form opinions before pulling me into the next one.The consultants were very respectful of my budget and throughout the appointment continued diving back into the sea of dresses to find ones they thought I would love based on my reactions to each successive one I put on. When the one I fell in love with was a sample dress for sale but a bit too small on me, they called the seamstress (who had already gone home for the day) to see if she thought it could be let out. Rather than asking me to come in the next day or giving advice over the phone (both of which I would have considered reasonable) the seamstress said that if I was already in the dress she would come back to the store to check it out in person. I was so grateful that she was willing to do that for me and after taking a look she said it would be no problem at all. The sample had been very well cared for at Bride-n-Belle with no stray threads and no staining so it only needs to be shortened (a lot) and let out a bit.I loved my experience here so much that I also came back with my bridesmaids for their dresses. I called ahead to find out if they had a specific dress in stock, which they did and they had the dress pulled aside when we got there for the appointment. We went at the end of the day so we had free reign of the upstairs where all of the bridesmaid dresses are kept. The dress we chose in the end was not the one I had originally asked about but it fit each of the girls beautifully and suits my venue. The whole process was very easy and laid back on the part of Bride-n-Belle.

li
Review №40

Yesterday I did something I’ve been dreaming about since I was a little girl- I GOT MY WEDDING DRESS 🥰🥰 I had got my jr prom dress at Bride-n-Belle years and years ago, and I had friends within the past few years get their wedding dresses there as well, so I knew it was a place I wanted to look into. I gave them a call to see if they carried plus size dresses ( a lot of places don’t sadly ) and they did. I met with the stylist Jo ( who’s kids And i grew up together so it was wonderful so see a familiar face 😁) at this point my mom and I were just going to see what was out there, and see what kind of style I liked. I showed her some pictures Of styles I liked and ideas I had.. .. I tried on one dress and it was ehh NO GO and then I tried on my second dress.. I then proceeded to scream 😱 OMG - as I walked out To the platform I cried - it was THE ONE.. I proceeded to try on a few more and then “ the one” again .. I said yes to the dress!!! The owner Theresa than proceeded to our celebration- champagne 🥂 cookies - and pictures ... this experience went from curiosity to making me feel like a princess and her dreams have been coming true.. I would recommend Bride-n-Belle to anyone for any occasion. Each woman in there was being treated like they were family- they were a group of women encouraging inner beauty to shine on the outside ..Thank you Jo- Theresa - and the whole Bride-N-Belle staff for this memorable day

Co
Review №41

Came here with my best friend to find her wedding dress and had the worst experience. She had an appointment and told them what her budget was on the phone prior to the visit. We get there and the woman working there was late for the appointment. She walked in after us. She was an older rude woman who had no patience and clearly couldnt do basic things in her job description. All of the dresses are wayyyyy overpriced and there were dirty used champagne flues just sitting around. There was not enough sitting space and the work station was cluttered and clearly not organized. We left due to lack of reasonably priced selection and the fact that the staff were inconvenienced that we were not there to purchase a dress over 3 grand!She found the perfect dress at Davids bridal after we left. The staff was wonderful and the prices are reasonable!

Je
Review №42

I would give no stars if that was an option! What a disaster this place turned out to be. This last weekend i was in a wedding where this boutique could have ruined her entire day!!! As the photographer went to photograph the back of the dress, we realized the train was not attached. As the bride went to attach the train, we realized there were no buttons sewn to the dress to attach the train to. Us bridesmaids rushed the bride out of the room so we could call the boutique and see if we were missing something. When we called we were told that there were clear snaps sewn to the dress in which the train attached to. We could not see them so we asked if we could video chat them so she could point them out. ( mind you this is 1/2 hour before the wedding)We video chatted through what’s app- only for the girl to tell us that the snaps should have been sewn on, but were not. What!?!? We rushed them off the phone and said we would deal with them later as we now had to sew them on ourselves while the bride was almost in tears watching. We got it done just in the nick of time. Since then, i have emailed the shop, and left 2 messages for a call back regarding a refund of alterations charged. Bride was charges $500 for alterations and they were not even complete!!! Have gotten no call back, no email, nothing!!! We WILL be taking legal action if we do not hear back within the week.Disgusting customer service after admitting they were wrong! Would not recommend anyone dealing with them.

Sa
Review №43

What an amazing experience I had at Bride n Belle Boutique! I had already been to another shop previous to this and did not feel nearly as welcome as I did by Jo. She allowed me to view dresses from two different trunk shows from the day before that had already been packed away. I ended up buying my dream dress by Justin Alexander for an amazing price! Jo was incredibly helpful and so so sweet. They even gave my mother and I each bottles of champagne to take home and celebrate with. I could not have asked for a better experience at a bridal shop!

Ma
Review №44

DO NOT GO HERE FOR YOUR BRIDESMAIDS DRESSES! Poor customer service and they do not want to hear that they are wrong.. AWFUL!To your response: The bridesmaids were not measured!! Not one of my girls were measured. Nothing was said. Weight gain really? Please dont go there.

Je
Review №45

The worst experience I have ever had at a brides made shop. I called the day before to see if I had to make an appointment and I was told no. When I walked in the door none of the employees said anything to me. When I was able to track someone down I was told they were busy. At one point I was waved away when the employee realized I was not the person they were looking for. I was pointed to the back of the store to find the brides maid dresses. When I could not find them I eventually had someone rush me over and then leave. No one ever came to help me. If I am going to spend $250.00 on a dress I would like someone to spend more than 30 seconds talking to me. I understand if you are busy then tell me to make an appointment. I only needed one dress. I showed them a pic of the dress I wanted on their website but no one was able to look it up for me. Horrible

Li
Review №46

They were so helpful and kind! I came to an appointment early and they were so accommodating. I found the perfect dress and they worked with me when I wanted to try on different styles.

Re
Review №47

This place left me with a sour taste in my mouth. I called to ask if I could have alterations done on my wedding dress that I didnt purchase from them and the Owner was very pleasant and said yes, come on it. After that, It all went down hill. Once I arrived, I met with the seamstress for alterations- she was extremely unpleasant. She never smiled, was rude. Made rude comments about my dress (re: the price I paid for it as it was cheap and all I can afford), said she couldnt do the alterations that I was requesting (the reason I brought the dress there) somehow convinced me that other alternations needed to be done. Then said goodbye without telling me a price when i asked for it. I walked out of the store with no receipt that they had my dress or any proof so I walked back in 5 minutes later feeling very uncomfortable about the situation. I asked for proof (a receipt) that my dress was with them. The front desk girl pleasantly gave me one. She set up a pick up day 4 weeks away. On the day of pick up they canceled my appt and wouldnt let me at least come in and see the dress. They scheduled the pick up the following week - I tried my dress on by myself - the seamstress came down to see me and I noticed two things- the specific alteration I requested was never done and there was a thread pulled on the front of my chiffon wedding gown skirt that cannot be fixed. When I asked why the alteration had not been done - she said - opps, I forgot. She continued to make unpleasant comments about the dress i loved and bought and made me feel bad. Saying she cant make it any better and that unfortunately thats the way it is. In turn I said in a positive light ; I really like this dress, okay? I can honestly say that nothing was noticeably altered on my dress except for the bra cups were sewn in. Yet, I paid the fee and quickly got my dress out of her possession before it got worse. If I were the owner I would heavily consider removing her from staff. Such a lousy experience for something that should be so fun and happy.

K
Review №48

If you want a special experience, I would go elsewhere. Nothing particularly TERRIBLE happened - but the girl I worked with did seem a bit snobby about my budget and said we would have to go to the clearance room and hopefully we can find something.I did find a beautiful dress but it was not a special experience. She would hand me a dress and close the curtains and then help me zip or lace up the back, but she was not very happy. At one point, she complained about having to do this kind of thing every day...At no point even after I said I was purchasing a dress did they offer to show me my dress with a veil or accessories or anything... As I did end up finding a discontinued Maggie dress out of their clearance room, I have the dress already and will probably be going elsewhere for alterations when the time comes. :/Honestly, I had a more special experience at Anthropologie without an appointment. I went there to try on two dresses before this appointment, and even with no appointment, they let me try dresses on in their regular dressing room and the lady there was still so helpful and making it special even if I wasnt in the bridal area. - I did not receive this treatment at Bride N Belle.I felt like I was just a dollar sign without enough zeros.

Da
Review №49

Wonderful service, beautiful dresses!

An
Review №50

I loved a morí lee dress that I tried on at a different location that bride and belle didnt have in the boutique. Teresa(the owner) -and Denise were wonderful when it came to figuring out what dress it was just by looking through pictures I had. Comparing different dresses online and taking out books from the back to get the style number to match 100% of my picture. Although it took a while they didnt give up or get annoyed to do these extra steps to make sure I get what I fell in love with. After we confirmed we found the dress we all shared a bottle of champagne to celebrate! They also gave me a bottle to bring home to celebrate again! I would highly recommend coming here. I know Ill be back possibly for bridesmaid dresses. I truly feel like they went above and beyond for me.

ru
Review №51

I was married almost 9 years ago and I remember this place very fondly. Now that one of my friends is getting married, this is the first place I thought of. Its not much to look at when you initially walk in the door and they really have nothing special when it comes to bridesmaids but I found a gorgeous Maggie Sotterra dress in their back room and bought it right off the rack for $400. This place is a hidden treasure! Gorgeous quality dresses and amazing prices! Look past the initial appearances. The staff is very kind if youre a nice person. If youre rude, of course theyll be rude back. I LOVE this place for the diamond in the rough that it is! Go here!

Kr
Review №52

Do not go to this dress shop unless you like rude people! Every single employee had horrible attitudes the entire time! I ordered the dress size that I was ADVISED to order and its too small. They tell me it was because I called in my measurements, but when I went to pick the dress up and was re measured, it was the exact same. I called because I needed extra fabric and they refused to pay for it. So on top of the dress cost I paid another $40! And they still insisted it was my fault and that I didnt order the size bigger because it would have cost me more money! I will NEVER return or recommend this dress shop to anyone!

El
Review №53

I HIGHLY recommend Brides and Belles in Medford, MA. After visiting a few other (fancy) bridal dress stores, I found and purchased my beautifully elegant (and very affordable) wedding dress at Brides and Belles. Actually, it was the wonderfully insightful store owner, Theresa, who presented me with my dream dress! Theresa and all the staff member at Brides and Belles are patient, kind, helpful, flattering and honest. Especially the amazingly talented seamstress, Val. Not only is she a master at her craft (my dress alterations came out perfect) she is very direct and grounded with her opinions, which I found extremely helpful (since I am rather indecisive and clueless when it comes to fashion and style). While purchasing my dress, Theresa brought out a bottle of champagne and all the staff joined as we shared a celebratory toast. She sent me off with a gift bag, including a small bottle of champagne, cholocate almonds, and a sincere thank you card. Overwhelmed by the paramount and heartwarming experience, I am writing this review in the hopes that other brides will be as lucky as me and choose Brides and Belles for their bridal dress.- Beth, Arlington, MA

ch
Review №54

Wost experience in my whole life .I bought two dresses and a veil from that place it was the wost mistake I ever done in my entire life .The owner of this place is so rude and unprofessional . Today was the last day to pick up my dresses and my veil, when I got there the way I wanted both dresses to be altered was not done properly, I politely told the owner that i did not like the way they altered one of my dress, instead of fixing the issues, she started yelling and screaming at me in front of all of her employees stated that I complained too much the only option she has for me right now is to take them the way they are or she will not afraid of calling the corps on me .Also she event kicked me out of her store. Please people do not buy anything in this shop this not a place to buy anything all of them are rude and unprofessional spacially the owner of this place, she is very very rude and the costumer service is very poor. you did not have the courage saying sorry in front of my face when you were yeliling at me and threatening to call the corps, but you have the audacity saying in public so people can feel bad for you or see you have good heart please dont even go there and stop lying that I was under budget,  remembered my friend    was the one   that called and set an appointment with you, had never   mentioned anything about my budget and both dresses were already on sales, so stop making sound that you were helping a poor color girl out . I regretted all my life the fact that I had to deal with a such as nasty attitude person like you .fyi keep your sorry for yourself .

Er
Review №55

I highly recommend!!!! I love Teresa and Denise amazing amazing amazing customer service

Je
Review №56

Amazing staff, so helpful and accommodating. Great selection of bridal gowns. Highly recommend this store!!!🤩

Li
Review №57

The best experience buying at this place.I purchased my daughter quinceañera dress,and everyone there was very nice.Thank you very much!!!And definitely I’ll buy again from you guys.

Br
Review №58

Great customer service, very broad selection for all our non-traditional needs even at a difficult price point. We found exactly the right dress!

Ja
Review №59

Prices and selection are good. However, the saleswoman was not very helpful.

Kr
Review №60

Wish I could give zero stars.If you enjoy being treated like a piece of trash, then this is the place for you. The people there have no idea what theyre doing and the owner is a real piece of work. My brothers fiance wanted us to use this place, but from the get go, I knew it was a bad idea. We had to order rush cuts. We knew this and had already been to another shop that provided great information (Precious Memories in Malden). The staff at Bride and Belle tried to get us to buy a dress that wouldnt have come in in time for the wedding and we had to tell her that when she should have know. When we went to order the dresses, the woman didnt want to give me the price that was discussed and I had to argue with her to get it. When the dresses finally came in, they didnt bother to call and let us know. Then came the alterations. My dress is now in for its 3rd set of alterations because their seamstress keeps messing up my dress. And there are now random stains on it to boot! I tried to speak with the owner to request a refund for the alteration fees where I keep having to come back and she started yelling at me telling me theyve spent a ton of time fixing my dress, like it was my fault they didnt know how to sew. She then started yelling at me about my mother saying she forced the staff to show her my brothers fiances wedding dress (during a prior visit), when the bride was with us at the time and said it was ok. When I tried to tell the owner she was mistaken she tried to throw me out of the store. She then tried to say I couldnt come back on Saturday to attempt to pick up my dress for the third time because they dont do that on Saturdays. I told her the seamstress told me to come and that shed be there. So, the owner acted like she was making a special exception and doing me a huge favor to let me come back to pick it up. Never in my life did I expect what happened tonight and I cant believe this place is still in business. Do yourself a favor and steer clear of this place!

zi
Review №61

Good place for bridesmaids shopping, they carry variety of styles but limited sizes variations

Tr
Review №62

My sister got her dress here. Owner is super sweet!

Ce
Review №63

They clearly are not used to dealing with minorities. Very racist and non-friendly.... I was immediately escorted to the discounted rack as if I had asked for a discount. Ta! No thanks!

Sh
Review №64

Got my wedding dress here! Seamstress is wonderful!!

El
Review №65

Bride N Belle was a nice bridal salon. I chose them for my bridal needs because they were affordable when it came to ordering my dress. They didnt have it in stock to try on, but luckily I had seen it and tried it on at a different bridal store and they were able to place the order. I was super excited to get a good deal on it, and for that I will forever be thankful. When it came to costumer service, I would say it was so-so. Everyone was nice enough, but on the numerous occasions I came into the store, no one really knew my name. At my first fitting, they couldnt find me in the schedule even though I called and set up the appointment. They were able to squeeze me in, which was great, but I had to wait among several other bridal parties for a long time until the seamtress was free. The seamstress was definitely nice and helpful and gave me her opinions on alterations. She didnt seem to be a fan of my bridesmaid that would come with me to appointments to help me make decisions on alterations. It definitely felt tense when we tried to explain what we wanted. They were good about scheduling my appointments at my convenience and their hours were great considering I work full time and had to come in on weekends or after work. In the end, my dress did look beautiful, but the bustle didnt hold at all. The dress was heavy and there were only three clips to attach, which seemed easy, until the day of the wedding when the dress wouldnt hold the bustle and i was tripping all over myself all night. I literally had to hold my train all night long and no safety pin would hold the dress in place. We did exactly as the seamstress said to really squeeze the clips tight, and the dress still fell apart. Several of my female guests kept offering to help fix it and nothing was working. It wasnt the end of the world, but it definitely was an annoyance all night. I would say the people at the bridal salon were nice, the dresses were beautiful and addordable, but the service was EH.

Sn
Review №66

Tiny with nice staff. Descent options

Li
Review №67

Gorgeous dresses for every event

Ir
Review №68

Good service

Information
41 Photos
68 Comments
4.1 Rating
  • Address:141 Main St, Medford, MA 02155, United States
  • Site:http://brideandbelle.com/
  • Phone:+1 781-391-2669
Categories
  • Bridal shop
  • Boutique
  • Wedding store
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:12–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Highlights
  • Identifies as women-led:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations