A friend and I were looking for some outfits for an upcoming trip, we were looking forward to seeing what they had to offer. However, when we walked in one of the attendants looked both my friend up and down, walked over to another store employee and whispered something into her ear while looking at us. Both my friend and I felt very uncomfortable as it was obvious that we were being talked about. We quickly left without being there for five minutes. It’s obvious we were being profiled.
If you are looking for top customer service from a person who really truly knows his craft go see Eric the owner at La Strada! He is passionate about fashion which is really helpful for someone like me who wants to look good but doesn’t have the time ha ha. I have my own business and 4 kids so no time to mess with much. He has helped me a number of times and has become “my guy”. I only shop for clothes for myself about once a year and he absolutely hooks me up and I am so pumped when I leave with enough stuff for next year ha ha! I have been meaning to leave him a five star review for a very long time because he has been so helpful over the years and it wasn’t until today when I called the store ahead of time and told him that I am bringing four kids and I only have about 15 minutes to shop that he said “I will have a dressing room ready for you with some of my favorites in your size”. I walked out of there with 3 1/2 to 4 amazing summer outfits that I am so excited for. I just have never experienced shopping for clothes like this so it is a bit out of the norm but I won’t do it any other way! Thanks Eric! I should also add that his team is also very courteous and they always are so helpful when helping me look for clothes for my wife bc they have all of her sizes and previous purchases stored in the computer. They will also give me a courtesy call when they get a shipment of certain items that I have bought in the past. La Strada is great and make finding what I want so easy! Thanks guys!!
Amazing customer service and great sales! I went in to try on some jeans and the staff was very helpful and made the trip easy and really fast. I will be back very soon.
Great place to shop! The staff are always extremely friendly and helpful. I am not a very fashion forward person so I really appreciated the knowledge and guidance that they offered me. They have great options for any situation, wether youre dressing up for an event or just want to up your day to day style. Friendly people, awesome clothes, and a great atmosphere!
This little boutique in Medford has the latest designer collections. They feature clothing which are a beautiful blend for traditionalism and modernity for those seeking the current trend. Extremely accommodating staff and those fur-babies behind the register will melt your heart. The owner will match competitors prices for the same item. Plus, youre shopping local. Great store!
Amazing store, great experience, if it’s your first time, or your a repeat shopper you will be impressed with the service. An outfit for your special day or everyday gear for the fashion forward gentlemen Eric and his crew will not disappoint. Much love ❤️
I Have shopped at La Strada for years, at their old location as well. Always have loved how friendly and accommodating the owner and staff are. I think its super convenient to always have someone near by ready to help your shopping experience go smoothly and stress free, in some big department stores it can be hard just to track down someone to get help in trying something on! Very happy they carry 2 of my favorite brands - G Star Raw Denim and SuperDry. Never have had a bad experience here, I also love that they mark down older items, I am personally a bargain shopper at times so I love that they mark down older items/trends. They carry all the most stylish latest trends and designers that matter. I personally dont care what the latest trend is, as long as the clothes fit me well and make me feel confident, and the clothes Ive purchased from La Strada do just that.
Finally a store that provides customer service. Wonderfully curated selection also.
Best mens clothing store in town by far. Customer service is second to none as well. Whenever I have an event that need a killer outfit, I always go to La Strada. Thanks!
The best place in Medford for upscale clothing. Great selection with a friendly and helpful staff.
I walked in there about a month ago to check things out and was greeted with hello, are you looking for anything in particular I said jeans but wasnt in a hurry to buy anything that day. She starts taking some off the rack and doesnt ask me if I want a fitting room, she tells me she is going to get one started. ANNOYING. Told her i was just looking that day and that I didnt need a room as she followed me all around the store the entire time like a shadow. So I started looking at the boots and really liked a couple pair. I looked at the brand name and I realized I hadnt heard of it before. I looked at other items then right as I was about to leave I asked her what the brand name was again because I wanted to research the brand. A tall guy said Ill remember when you come in again. In other words he didnt want to tell me the brand because perhaps I could find them cheaper some place else. All into himself .... was trying hard to look 20 years younger than he is. He is quite a douche.They could have made a 1500.00 sale on my next visit if they werent nagging and following me around and would have given me the name of their boots. I wont be back. Super small store, everything is overpriced because of their outrageous markup.I got the name of the boots lol by sending a friend in there and taking photos. Found them cheaper someplace else ... they were. 40% off.😁
Great quality, higher end brands that’s you can’t get anywhere else in the valley!
Did not make an exception for a 15 day return or exchange for a different size.
If you want good customer service! Go somewhere else!
Best place to buy mens clothing in Medford.
Love it