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Aqua Living Factory Outlets
295 S Wickham Rd, Melbourne, FL 32904, United States
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Aqua Living Factory Outlets
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Da
Review №1

Great place with adequate inventory, phenomenal pricing without the pushy sales staff. They will definitely be getting our hard earned green backs after shopping around!Update:Twenty weeks after purchase and 2k down, we are still minus a spa as well as a production date (promised 8-12 weeks factory to home). Paid a few grand to expedite paver installment bases on original delivery date from the factory and not single f&ck was given when I escalated to managent.Just be transparent thats all us honest folks ask for. I will be cancelling your top of the line spa this week if someone cant show some backbone and be accountable. Shame on your whole organization for lack of transparency and the willing to give a refund at the slightest kerfuffle.Brian Elmore if you wont be accountable I will be posting your email address and email threads we have shared so folks are aware of your companys doings.To think we just wanted an awesome tub and now here we are....step up and be transparent, yall owe it to us at the very least!

Ma
Review №2

Bought a spa from spa king which this company now is. No one will call me back to fix it.. I have a 5 year warranty theres not one thing I can do about it from the manufacturer. They told me I have to go through the company I bought it. Guess Im SOL

Ma
Review №3

Benjamin Levy at the S Wickham Rd location was truly the best any sales person could be. He was extremely knowledgeable, not pushy at all, and seemed happy to figure out which spa would truly suit our circumstances (6 5).Everything he told us turned out to be true, from the spa, to the delivery people, to the electrician. And even the price seemed good. Thanks Mr. Levy!Martin L in Viera

Te
Review №4

Wonderful no pressure and professional salesman!

La
Review №5

I purchased my hot tub from what use to be Spa King ( the company Aqua Living now owns, as I was told by Michael who I spoke to on the phone) about a year and a 1/2 ago .The heater in the hot tub is not working, the hot tub is Ice Cold . There saying the warranty is only for one year. As you know, hot tubs are you cheap and one year is a joke .***Buyer Beware***If I were you Id go somewhere that offer a better warranty, and wont leave you high and dry .

Ch
Review №6

Fantastic Service. Went in there about a month ago with an interest in getting a hot tub. Rick was very knowledgeable and able to answer all my questions. Since I needed to first install pavers before getting the hot tub, they held onto it for me for the last 3 weeks until my pavers were done and then installed it at my convenience. Great service from start to finish, and he has been extremely easy to get ahold of via text for follow up questions.

J
Review №7

I bought a jacuzzi from the spa king 2 years ago. I had a great experience and the sales person Ben, was absolutely the best. He didnt try to push an expensive spa on me. Instead, he listened to what I needed and matched me with a spa that focused on the areas of my body that always ache. Two years later, my spa still helps pummel my painful knots away and relaxes me completely. I really appreciated the help and expertise of Ben and highly recommend this establishment.

Kr
Review №8

Buying a hot tub from the SPA KING was an excellent decision. Jim was kind enough to show me around the large selection they had in their warehouse until I was comfortable choosing the one that was right for me and my family. He exceeded my customer service expectations, making himself available for questions after hours while I learned my new spa. I feel comfortable knowing that in the future if I needed questions answered, no doubt he would make himself available. Its obvious to a consumer that these are good people selling good products

Da
Review №9

I just bought a spa from The Spa King and I have to say that I was more than impressed by Jons knowledge and customer service. He knows spas inside and out and takes the time to explain the nuances and differences between them. He is polite, professional and does what he says hell do. His follow through and attention to detail is exceptional. I have never had a more satisfying buying experience than I did at The Spa King and I recommend them highly!

Ma
Review №10

I stopped into check out some hot tubs over the weekend and was really impressed with not only the selection but also the associate who helped me Rick. He was thorough and was interested in helping me find the right one that fit my needs. Thanks again!

Ji
Review №11

After shopping around, came back to Spa King a couple of times. Benjamin was such a pleasure to deal with! No hard sales and was patient with us while we decided which tub to go with. Bought the tub we liked, and it was delivered the next day by Rick and his crew. Have had it for a week and are very happy! Would recommend that anyone in the market for a spa go to Spa King!

Pa
Review №12

Service technician, Eric, came to the house and diagnosed/repaired our spa with a new pump in less than an hour. He was very knowledgeable and gave further maintenance tips for the future. Highly rated if you need repair on your spa.

da
Review №13

Had problems with the first hot tub they quickly replaced it with an upgrade. Wow. Didnt even expect that, we liked the first one. Cant say enough about Ben are sales man. He even tried to talk us into a less expensive model than we got. I tell anyone and everyone about how good we were treated and on the money they are. Props to Eric. Thank you for the extremely fast service. Highly Recommend the Spa King.

T.
Review №14

Eric was very friendly.. arrived in the morning which is what I preferred.. looked over my hot tub rather quickly and gave the seal of approval for use which Is really all i wanted. Fortunately there was nothing wrong with it. Whenever something does go wrong with it i will for sure call Spa Kings again

Co
Review №15

Eric was fantastic. He took the time to make sure every single part of the spa was working and also helped explain every moving part and how to maintain it. Ethical Effective Efficient.

Sh
Review №16

Just bought a Catalina Carlton spa. Rick made the sale easy. He was helpful and informative.

Te
Review №17

We have been looking for a hot tub for over a year and found this website. Jim is a wonderful salesperson with all the answers to our questions. We ran into some problems with our Lanai installation and he was super helpful and understanding.Eric just came out yesterday to fix a problem with the control panel. He is very knowledgeable and professional. He helped us to understand all of the wonderful features of our new spa! Here is a pix of our first time in the spa. WE LOVE IT!!!

To
Review №18

I bought a Catalina Spa at Spa King in August of 2018. Ben Levy proved extremely knowledgeable and professional as he answered all my questions. Ben assured me that Spa King has outstanding customer service after your purchase. Ben was spot on. He has helped me numerous times with every little detail and I am most satisfied. I strongly recommend Spa King for quality and service and please ask for Ben you will be glad you did.

Mo
Review №19

They refurbished a high-end hot tub for us, and we could not have been more pleased. Eric went way above and beyond. Its nice to see someone that still demonstrates pride of workmanship.

Ch
Review №20

I highly recommend The Spa King for your next spa. I recently purchased a new spa from the Melbourne location and dealt with Jim... he is awesome! He was very patient and presented a large variety of options to me over a few month period (I could not make up my mind). There was absolutely no pressure to purchase anything. Once I made my decision, he was very flexible with the delivery, which allowed me to construct a location in my yard to accommodate the spa. The delivery of the spa was quick and flawless. Excellent buying experience!

St
Review №21

We received our brand new spa from the Spa King this past week and so far so good. It looks great, works great, and was very affordable. Helping immensely with my lower back pain. Our research showed this was the best deal around. I recommend Spa King for anyone in the hot tub market. Jim, the salesman was great with answering all my questions promptly & giving me extremely helpful advice. He even sent me videos, pictures, & a link for the best financing deal around. The delivery guy, Chad was great too, very prompt & called ahead to let me know he was on his way. Spa King is a good honest business.

Ve
Review №22

I called Spa King to install a pump. Eric came out the next day. He was very professional, got right to work and completed the job. Spa King kept me informed of his arrival time. The charge for the service was very reasonable.

Da
Review №23

We recently bought a Bimini Spa at The Spa King in Melbourne. We were very happy with the service we received from Ben Levy and Jim. They both were extremely helpful in finding the perfect spa for us and assisting us with its setup and delivery. Delivery to our home was fast and easy, and well worth the price! I would highly recommend The Spa King--they are always there to help you if you have questions, and they are extremely kind and professional. We wouldnt shop anywhere else! Thank you--we love our spa! Darcy and Jim

Do
Review №24

My husband and I recently purchased a new therapy hot tub from The Spa King. I have to say it was one of the most pleasant purchasing experiences we have had in a long time! Jim was extremely knowledgeable and listened to everything we needed in a hot tub. We both have back and neck issues and Jim made sure he only showed us tubs that would be both enjoyable and therapeutic. He was not a pushy salesperson and did not try to over-sell us a tub that wouldnt be beneficial to us. Jims customer service and follow up with us has been phenomenal. He has gone out of his way to make sure that we are 100% satisfied with our investment. He has been pleasant every time Ive called to ask any questions- his customer service has been above and beyond! I would highly recommend to everyone to go see Jim if they are in need of a hot tub for either therapeutic reasons or just for the shear enjoyment! This has been an investment that will be around for many years to come!

Ni
Review №25

We were recommended to The Spa King from friends of ours. The inventory The Spa King has available on hand is amazing, I have never seen so many spas, even at home shows. Jim Gandy helped us decide on a Premium Leisure LE630 based on our needs and this spa is awesome. From the first time we called until after the spa was delivered Jim was amazing. He made us feel like family and continues to call to make sure we are enjoying the spa. We definitely recommend talking to Jim, you will be happy you did!

Mi
Review №26

Working with Spa King was a terrific experience ! From the staff being very experienced and knowledgeable! These guys even know how to troubleshoot any issue or question you can think of. The purchase process and delivery were very accommodating and easy! Highly recommend working with spa king! I love my spa and use it every day !

Da
Review №27

My hot tub wasnt working so I called Spa King who sent Eric out for the service. Arrived on time, called before arriving, completely professional, he quickly solved the problem, made the repair and gave me a good deal on the repair as well.

Bi
Review №28

We visited the Spa King twice before purchasing and Jim spent a lot of time taking us around the showroom to help us choose the right spa for our needs. The selections to choose from was great! We had it delivered a few days later and although we followed the manual, we had a few questions that we were unsure of so we called Jim and he walked us through the start up process and maintenance of our spa. By nighttime we were in it and enjoying our new spa! Thanks Jim for helping us in this big decision and knowing you are a phone call away if we have any further questions.

Ja
Review №29

Great experience. No pressure to buy, just a very friendly, knowledgeable person that could answer any questions I had. He was truly there to help me find what would be a good fit for my specific situation, regardless of price. Delivery went great, once again a friendly, knowledgeable person that made recommendations for where and how it should be placed and it made sense once he showed me. They know what they are doing, they are honest, and friendly. My experience couldnt have gone any better.

na
Review №30

We stopped in at the Spa King a few months ago. The guy that helped us was very knowledgeable and very helpful.Today we went to the Spa Expo at the Melbourne Auditorium, very misleading. The add made it sound like there were several manufacturers there, but there was only, Master Spa. I read their reviews on line and it seems many customers question their integrity. The sales person kept trying to tell us how bad Spa King was and why we should not buy from them.Based on their reviews and the great customer service we received from Spa King, I think the choice is obvious.

Je
Review №31

Been wanting to put a hot tub on my back porch for as long as Ive had a back porch, but I could never justify the purchase. Well- Ive come into some money and its been burning a hole in my pocket and I remembered my dream to have a hot tub right outside my back door. Quick google search led me to Spa Kings website... I was very intrigued. A dusty warehouse you say? Didnt need to hear one more word. I drove down there and lo and behold, the rumors were true. This is like Disney World for adults... adults who want really nice hot tubs at way better prices than you thought you could get a really nice hot tub. I was greeted by a friendly fella who I cant remember the name of right now. But he was truly kind and helped me figure out exactly what I wanted because I really had no idea beyond a hot tub that I could fit about five people in. So he showed me several different options (who knew there were so many options!) and I never felt rushed or pressured which I really appreciate. Sometimes if I feel pressured to buy or they give me the sense that they have better things to do than be in my company, I will just leave the store! See how they like all their free time theyll have without me dirtying up their carpets and breathing their precious air!!! But, I digress... So this nice gentleman helps me pick out the perfect model of hot tub. Measure your space beforehand! I had to run back home and measure. They have a guarantee apparently that would have covered me if I measured wrong but who wants to go through all that hullabaloo. They delivered it to my house and set it up for me and the process was nice and painless. So far Ive had two great parties and I was so glad to answer my friends questions of how I acquired such a nice hot tub... little do they know how inexpensive it was! Okay I actually had to tell them because I love sharing when I save money! If youre in the market for a hot tub- or even if youre not, go check it out. Youll probably end up wanting one anyway! I think everyone should get one, its like going to a spa but its at your own home! Love it. Thank you guys for outstanding service and products.

Lo
Review №32

Eric came over to fix are Spa, he was quick, courteous on time and very professional.Thank you so much

Ci
Review №33

Just wanted to share my experience with the Spa King. I recently purchased a home in the Melbourne area which came with a hot tub that was purchased at another local spa superstore in 2016. I noticed a big leak in the hot tub, it has completely drained out . I called the superstore first who told me they would not allow the warranty to transfer and Id need to pay for any repairs, with a minimum of $150 just for the service call.I looked for other spa repair services online and came across the Spa King. My first contact was with Benjamin, i called on a Saturday (of course leaks happen on the weekend). Benjamin was so helpful and kind, trying to help me find the problem. He then suggested i contact Spa Kings repair people. I next encountered Ricki, who was very professional and scheduled me promptly. Barry came and fixed my hot tub within 3 days of my initial call, for cheaper than the Superstores service call. Im very grateful to The Spa King and their employees. What great customer service and honest, fair business practices! They have a very satisfied customer who will return as needed! Thanks so much.

Ch
Review №34

After price-checking several competitors, I highly recommend The Spa King! Jason has been very helpful in helping me decide on just the right spa for my budget. He even set up a spa in the warehouse and insisted I wet-test it to insure that it was the right spa. I cant say enough good things about Jason and my experience with The Spa King.

Ca
Review №35

The ES 14 swim spa that we purchased from The Spa King has been a delight. Just a few additions to make it more accessible for my husband (who is disabled) . He really enjoys relaxing in the warm pool. I enjoy being able to swim in my own backyard. The swim spa has a very nice river to swim in... Jim Gandy has answered all of our questions in a friendly yet professional manner. Carolynn Miller

Ma
Review №36

We purchased our second tub from The Spa King, this time, one for our rental property. The Premium Leisure 850 we ordered for the tenants is the same exact model we took to our house when we moved. Jim gave us an absolutely incredible deal on the spa, cover, lifter steps and start-up PAC. AS an added bonus and testament to their service, the spa was delivered THE SAME DAY we purchased it, set up, and the old one removed.We could not be more thrilled with the product, service or the staff at The Spa King. Thank you!!

Ri
Review №37

The Spa King went above and beyond in meeting my expectations. Benjamin Levy in particular took plenty of time over two separate occasions to meet with me to discuss which spa was the best fit for my wife and her bad back. The last time we met he actually stayed with me at the end of a long day to make sure I was making the best choice in spa. He also orchestrated a timely delivery and set up an appointment with an electrician to be sure I surprised her on our anniversary. Needless to say, she was very much surprised with the spa and its therapeutic benefits. I was especially pleased with the tremendous deal I got after shopping around at three other places in Melbourne. One of the things I appreciated the most from Benjamin was his follow-up call after the spa was delivered to make sure my wife and I were pleased. No pressure sales, above and beyond service, a great deal, and a quality spa (LE 630) will keep me singing praises for the Spa King for years to come. Thanks for making it happen Ben.

Mo
Review №38

We researched and shopped all options before buying a spa for our new home in Melbourne Beach. The Spa King in Melbourne had a vast selection of units, and they were priced thousands of dollars lower than the smaller, local retailers could offer. But, more importantly, Jim Gandy is an absolute delight to deal with - no pressure, just a professional, competent person who was exceptional to deal with throughout the entire process. Everything was explained clearly, and he spent a lot of time making sure we were satisfied with our purchase. No hidden charges - no surprises.The installation crew was equally impressive. The crew removed the old spa from our lanai, and installed the new one without any damage or issues. Also, once installed (which took less than 2 hours), the crew made sure the spa was running properly, and gave us a thorough hands-on tutorial to ensure that we knew how to operate the controls.We couldnt be happier with the whole experience. I recommend this company 100%.

Br
Review №39

My wife and I shopped around until we found the perfect spa for us. Spa King had the best selection, best prices, and friendly service. I finally pulled the trigger and showed up on a Friday afternoon 15 minutes before they closed. We had the spa set up in our backyard 24 hours later, delivery and setup included in the price! If you want to hang out in AC and pay a lot more, then go somewhere else.

De
Review №40

Great place

Ma
Review №41

I own and operate my own business, so customer service is very important to me. Spa King is one of the best companies I have dealt with. I purchased a new hot tub from them, the price was fair and the delivery was on time. Jim Gandy one of the sales managers went out of his way to help me in different situations, I highly recommend this company. Mary Stone P.A.

Ri
Review №42

I bought my hot tub from this place. Kurt gives you unbiased opinions and suggestions to best suit your needs. I highly recommend using this place if youre in the market for a hot tub. Great prices, great customer service.

Ad
Review №43

We decided to purchase a new spa at Spa King because of their great reputation. Curt was extremely helpful throughout the whole process; from selecting a spa that included all the options we wanted to electricity hook up and delivery, it exceeded expectations. We are very happy with our spa and highly recommend you speak with Curt at Spa King.

Gi
Review №44

Benji was a great salesperson. He did not try to push the most expensive tub on us. He was very knowledgeable and helped us through the process of purchasing our first hot tub. We definitely recommend The Spa King if you are looking for a spa. 5 ***** for sure. Thanks Benji for everything.Chuck And Gina Denton

Le
Review №45

We visited Spa king and there was very slim pickings.I had planned to go to another company that same day,but he told me they have less Spas available.Very sad way to do business this way.I found plenty to pick from.

To
Review №46

Went to the Spa King to look around since they had a bunch of used tubs in stock. It was nice to compare the different layouts, brands, etc. Ended up purchasing a new tub from Jim who was not pushy and very helpful before and after the sale. Delivery was on time and the crew was friendly. Jim called back a few days later to check in and make sure we were happy. We love the tub and appreciate the customer service.

Li
Review №47

Our whole experience with Spa King has been great - from the day we started looking until our first night relaxing in our spa. Jim worked with us to get exactly what we wanted. He was very flexible with our needs and helped us get exactly what we were looking for with all the options we wanted. Very friendly and informative and let us know exactly when our tub would be delivered. We are very happy with the spa and the service and would definitely recommend!!

Ch
Review №48

We just recently purchased our brand new spa from the spa king and let me tell you we love it. Before buying the spa we did a lot of researching to make sure we got the best deal. Spa king by far had the best prices for what we were looking for. I would gladly recommend them to anyone if they are looking for a hot tub. We thank you so much you guys!

Ky
Review №49

The Spa King far exceeded my expectations. The customer relations were amazing. They worked with me on just the perfect location for my tub and after some pretty heavy research, their prices are unparalleled. I altogether couldnt be happier. Highly recommend.

Be
Review №50

From the first moment we entered The Spa King in Melbourne, our experience was nothing short of professional. We were naïve to the idea of owning a spa, and had never purchased a spa before. Jim was courteous, knowledgeable, and very patient with us as we started our journey to purchasing our first spa. Along the way, we came across several challenges with set up and preparing the site for our spa at our home. Throughout this time, Jim remained very patient with us and was understanding. Once our spa was delivered, everything went smooth and the set up was exactly how Jim explained it would be, with no surprises. Jims knowledge of the chemicals and maintenance of the spa was very helpful. I would recommend The Spa King to anyone looking to purchase a spa in the area, as I couldnt have asked for a more pleasant experience.

Ri
Review №51

We got our Spa from Spa King and we love it. The service, prices and delivery were all outstanding. I highly recommend them if you need a spa.

Co
Review №52

After their service, I feel like The Spa King! Here’s what happened: my great uncle passed away and left me a little sumnsumn. Well, I’d had my eye on a spa for a while, and I decided to finally get one. The only problem was my wife wasn’t sold on the deal since she heard they are known to “have issues.” After convincing her to just stop by Spa King, she was almost more excited than I was. The prices and service are unbeatable, and we always have someone ready to help us if something goes wrong. I’m actually writing this review in my spa, but that’s keeping me from enjoying my beverage. Bottom line: they’ll take care of you from the moment you walk in the door. Cheers to the Spa Kings!

De
Review №53

After pricing several competetors, spa king in Melbourne beat the others hands down. They were not only the best price, but very very friendly and helpful. We would recommend them to anyone. Thank you spa king for making us feel wonderful.Stacy and Debbie

Ba
Review №54

Eric was great..he showed up on time and got our spa fixed quickly

Da
Review №55

Eric the service technician showed up on time, called ahead, was quick and courteous. Stereo works great now. Kids are happy.

do
Review №56

The spa king is world class supplier of spas with an amazing customer service center. They are very knowledgeable in the industry and create an extremely friendly environment for purchasing a spa. I will recommend spa king to all my friends and will continue to do business with them in the future. Buy from a trusted leader in the industry.

Na
Review №57

Jim Gandy took his time and listened to what we wanted before suggesting the right tub. He went out of his way to be sure we were happy. He is a great asset to the company. Plenty of inventory and selection. We are very happy with our purchase

Wy
Review №58

Awesome place to buy your jacuzzi. Amazing staff great selection at reasonable prices. I highly recommend you go see them.

Mi
Review №59

I was in the market for a hot tub so I went online and saw good things being said about the spa king on south Wickham Rd. Happen to be in the area on lunch went by and met with Benjamin, he walked me through why 110 or 220 differed and the advantages of both. I felt so comfortable I made a purchase that afternoon. I saved us a 1000+ dollars buying out of the inventory they had then received the spa the next day. Thanks Benjamin MM

Ma
Review №60

I am extremely satisfied and happy with my recent spa purchase at Spa King. A great selection of pre-owned, new, and, made to order options to choose from. Jim is very helpful and knowledgeable and was able to find just the one that met my needs. What ever isnt on the floor, he pulls up on a tablet, complete with video so you can see it in action.The prices are reasonable, selection is amazing, and delivery and setup were timely and informative. The follow up communication was helpful and sincere.I would most definitely recommend this to anyone in search of a hot tub or spa.Thanks so much! !

Dr
Review №61

We dont give online reviews because they sound so cheesy but we had to tell the world what a fine company The Spa King is. My wife and I purchased a 8 people mac-daddy spa for them for use than their competition wanted for a five person. We would highly recommend the company for your next hot tub.

Di
Review №62

We spent a long time looking for a spa. Everywhere else they were way too expensive. Jim was very helpful and helping us find the perfect spa at an incredible price. Thank you.

Su
Review №63

Very impressed with the timely manner we received forour service. Erik was a pleasant and highly knowledgable tecnician. Fixed our phantom problem IMMEDIATELY. Thanks for such A+ service here in Palm Bay, fl

Ja
Review №64

I went to every spa dealer in the Melbourne area and these guys had the best prices and selection hands down. Delivery was quick and the customer service is awesome. Thanks Spa King!

Br
Review №65

Just had service this morning and everything came out great!. Eric came out and changed/replaced our system. I would highly recommend this company.

Su
Review №66

We bought a new spa from The Spa King a few months back and love it so much. We worked with Benjamin who explained everything we need to know to make a purchase. We decided on a Premium Leisure LE-742 Spa because its made in Florida for Florida and hase all the bells and whistles. Thanks Benjamin

Ji
Review №67

I had a great experience and they provided excellent customer service. Very knowledgeable staff, they were able to help me pick the right tub for my needs. 👍🏾

rs
Review №68

Curt at the Fort Lauderdale location was awesome. My wife and I didnt think we could afford a Spa until we visited Spa King. Awesome prices, but more importantly, great service and helpful tips. Very professional!!!

Vi
Review №69

Jim, the salesman was super helpful and not pushy at all. They were definitely the best deal around. We took about a month to make our decision and like I said, he wasnt pushy but was definitely willing to help, talk to our electrician and answer any questions we had. We are first time spa owners so we had a lot of questions!

Sa
Review №70

The stars pretty much say it. I couldnt be happier with my hot tub!!! It was as simple as a phone call. They had me come in and hooked up with the best tub for me! They are very skilled in what they do and would recommend getting your tub here.

St
Review №71

We have had our hot tub for about three months now. the Spa King has a lot to choose from and more reasonably priced than other local companies I shopped. Debbie was my first contact and has been especially helpful as this is our first hot tub and we had no clue how to maintain and keep clean. It was delivered the next day by men who knew exactly what they were doing, they got the job done in minimal time, they were polite and competent. I have called not only her but other associates with questions; I never feel rushed or like I am a bother. since my hot tub purchase I have bought accessories from the Spa King like the lid lift.. I would highly recommend this company for hot tub needs.

ma
Review №72

We searched for a long time to find the right spa, what we didnt know was how important it was to find the right spa salesperson. We hit the jackpot for not only did we get the right Bimini spa, (Hemingway) We found the perfect sales person in Benjamin Levy. Not only did he listen to our needs, He was not pushy or try to up-sell a product we did not need. He met every expectation in the follow up and after care, once the spa was purchased and delivered.Speaking of delivery. The spa was delivered to us by Chad Peace of Peaceful Spas a licensed and insured spa moving company. Chad was prompt and knew exactly what to do to put the spa where we wanted it.Purchasing a spa can be daunting, but I assure you in the hands of Benjamin and The Spa King you can relax and know you, are the King or Queen. Whichever crown fits.

Br
Review №73

Spa King really takes care of their customers. I would recommend them to anyone interested in getting a home spa. Just give them a call and theyll do the rest!

Jo
Review №74

No question that these guys are top notch. We bought an awesome spa and love it. Go check them out... you wont be disappointed

Do
Review №75

Very friendly and helpful gentlemen when we stop by.

An
Review №76

We went to 3 different places before we found The Spa King.. We spent an hour there talking to Jim. He was extremely helpful and friendly.. My wife and I were ecstatic about the quality and the features the tub had to offer compared to other ones in town.. We ended up saving a few thousand for a spa that had more features.. Definitely the biggest bang for your buck.. No pushy sales associate and nobody trying to make you commit right when you walk in the doors. Jim made our buying experience really easy and within one day of buying our Spa he had it delivered the following day which is today.. now its up and running warming up as we speak... Thx again Jim at The Spa King. .

Al
Review №77

We are newbies to the Spa world and Jim and Debbie and all the crew at Spa King made this a most enjoyable experience! Call them today for YOUR next Spa! You wont regret it!

Pa
Review №78

Our service tech, Eric, did a great job. He showed up on time, was friendly and had our hot tub back up and running in no time at all.

Ni
Review №79

Really great experience! This is my first spa, and I really had no idea what I was looking for. I went to several showrooms, big and small, including Spa Kings Port St. Lucie location. I found exactly what I was looking for at the Melbourne location and couldnt be happier. I actually spoke with Jim in Port St. Lucie and he happened to be in Melbourne when I was there as well and he really made the whole process of buying my first hot tub easy. When it was delivered, and I had it hooked up, I had some questions on how it was operating and Jim sent someone out to make sure everything was working properly, it was -- my questions on the operation were from lack of experience on my part not the operations of the spa! I liked my spa so much, and dealing with Spa King, I sent my sister to them and she also bought one -- though from the Port St. Lucie location. As a first time buyer, I can highly recommend them -- not only on the product they sold me, but on the services and followup they provided to this newbie to the hot tub world.

Da
Review №80

Eric is a very knowledgeable and qualified service tech..i would recommend the spa king for service

Br
Review №81

I highly recommend Spa King I have been buying poducts from them for many years and they do great repairs. They are very honest and reliable I wouldnt go anywhere else .

Le
Review №82

Just had my hot tub repaired by Eric from Spa King was very happy with his prompt and efficient work. He’d also called the evening before to confirm appt time which was nice.

Bi
Review №83

By far Benjamin is the most knowable non-pushy sales guy around! I shopped in Melbourne looking for a new hot tub under $8000.00 went to several places only to see stripped down brand-names spas with very little bells & whistles until stopping by Spa King on Wickhan rd. They had 4-5 tubs that fit my budget and he explained why they buy those brands, whats was the difference between 110v and 220v not to mention we placed the order and received the unit the very next day. Check these guys out for savings! Billy

De
Review №84

Eric showed up on time, quickly found and repaired the problem. He was very helpful and informative.

Be
Review №85

We absolutely love our spa! Ben was great and very helpful.

Sc
Review №86

Great Price, better than on time delivery, and excellent customer service with any questions I had. Everyone was very professional. I made a good choice!

E
Review №87

On 6/25/18 I drove to Melbourne from Deltona to meet with Jim who I had spoken with several times via phone and email. We had discussed I couple of spa options, but I had somewhat decided on which spa I wanted. I meet with Jim and we ended up spending a couple of hours looking at, and discussing the features a variety of spas. After seeing the spa that I thought I would purchase, I decided I wanted to have a larger spa. After wavering between several models, I decided on the Premium Leisure LE 850 because I didnt want to wait for a Premium Leisure 742 to arrive from the Manufacturer. While the LE850 was $1000 more, Jim gave me a great deal to offset the cost between the two models. On 6/26/18 the delivery crew arrived with my new spa after a 2 hour drive from Port St. Lucie. There was only one problem. Neither Myself or Jim thought about the location of where it was going in my sunroom. An unpleasant surprise we wouldnt be able to get the spa into the area. This as the skies opened up with a deluge. I called Jim and explained the circumstance. We talked for a couple of minutes and had the crew return the spa. Jim then sent me a couple of videos of the other spas that I had considered. I called Jim back a little while later dejected about having to return the spa. We spoke for several minutes and discussed the options. I decided to opt for a new model spa that Spa King had recently brought into their company. (The mfg. date tag inside the spa read that it was manufactured on 6/12/18) That was a Catalina Armstrong spa. This spa was less expensive than the original spa. Jim promptly refunded the difference between the spas, even though there was two deliveries that he had to cover half the cost of. The Catalina was delivered the next day by Chad, who made quick work of the installation and set up of the spa. I am extremely pleased with the Catalina (and the service of Spa King) and have used it at least twice a day since getting it running. I had looked at other spa from other Dealers who were higher priced and less Customer orientated. I wouldnt deal with any other spa company in the future. Work with Spa King and you cant go wrong.

fa
Review №88

If you want the best selection,great prices, personal attention.The Spa King is it. jim took care of us we got the best hot tub below others pricing he is always there to answer your question very knowledgeable.save your self time and money.

an
Review №89

Been trying to make a more intimate setting in my backyard. Everyone here was so helpful I decided to renovate my deck.

Da
Review №90

GREAT PEOPLE, GREAT PRICES!! Im very happy with my experience and glad my neighbor referred me, I will be passing on the good word to everyone! want a awesome tub?Go here!!

Tr
Review №91

Love this place, hes not pushy at trying to sell you anything. He explains everything and practically ges not your typical sales guy.

Ad
Review №92

Benjamin was very knowledgeable and was willing to show me how and give me the part on how to fix an issue that had been troubling me for the past year.

An
Review №93

We just bought our third hot tub from The Spa King and we couldnt be happier! The first 2 were used and this last one was a new tub. It was delayed in manufacturing and they even provided a loaner tub at no cost to us! Of course, right away our tub was ready and delivered....We highly recommend The Spa King and especially Jim Gandy our salesman.

Ma
Review №94

We had a great experience purchasing our spa from Curt at Spa King. He made it so easy to choose the right spa for us. Thank you, we love our spa.

Te
Review №95

We bought a Premium leisure LE-850 from the spa king and have use it almost everyday since. we keep the temperature down in the 80s and has been quite refreshing all summer long. thanks spa king PS and the spa hammick works well Ben :)

Wi
Review №96

Benjamin is ALWAYS very responsive to any communication! Even 6 months after the purchase. He is very customer friendly and anxious to serve.

Au
Review №97

Great customer service and great prices on my new tub.

C
Review №98

Jason was excellent. He is extremely knowledgeable and very helpful

To
Review №99

Service is great but management is poor, management doesnt stand behind tubs. wish we never got one now

Al
Review №100

We love our hot tub! Great people to do business.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:295 S Wickham Rd, Melbourne, FL 32904, United States
  • Site:https://aqualivingstores.com/
  • Phone:+1 321-802-6848
Categories
  • Hot tub store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–5PM
  • Thursday:11AM–4:30PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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