user
Gerber Collision & Glass
2311 Mannheim Rd, Melrose Park, IL 60164, United States
Appearance
Gerber Collision & Glass
Comments
Mi
Review №1

This shop was amazing to us ! Left my car like new! Nick even showed me how to self park my own car because I didn’t know my car could do that. Such amazing staff friendly receptionist. Will highly recommend !

Ev
Review №2

I went in this morning because progressive sent me to get my vehicle fixed. As I’m speaking with receptionist about how long repairs and all would take Nicholas approached me and answered all my questions not only that he took my car to the back and fixed the (damage) it seems like it only needed to be buffed out and all this time I thought it was a major deal and it turns out it wasn’t and it was an easy fix. Super happy with the services very respectful and fast or express job done.

R
Review №3

The work that was done to my vehicle was fantastic! Very professional and kind front staff. Everything was great despite with the problems going on in the world with back order parts they always kept me informed.

Jo
Review №4

Super friendly and efficient people to work with. I highly recommend them.

Ni
Review №5

They are amazing. Especially, Nicholas, Yesenia and Lucy. Amazing customer service and work. Great experience overall.

An
Review №6

Used to work for a company that did towing for Gerber, every location I went to was always professional, good with their service and just recently fixed the wifes car under insurance. Less than a week repair time and everything is great! (Edit: Originally put 4 stars accidentally and had to change it to 5 :))

Ev
Review №7

I would recommend Gerber Collision & Glass. They did an excellent job repairing my vehicle. Looked brand new when I went to pick it up. Also it was repaired a week earlier than estimated.

Ph
Review №8

Great Job, Gerber Collision, in Melrose Park, 2014 catty, had some body work and painting done, they freelanced, my detailing....CAR LOOKS BEAUTIFUL, I SUGGEST TO ALL, AND VERY FRIENDLY STAFF...

Da
Review №9

Took a month for my car to be repaired!!! I kept getting text messages with an estimate date of completion just for them to tell me that it wasn’t ready. They eventually told me to not pay attention to those messages because they were inaccurate. Never going there again.

Te
Review №10

I would highly recommend Gerber!! Great job done and fast!! Staff very friendly and always communicating what was happening next!! Thank you! Gerber!!

De
Review №11

The staff is VERY helpful and polite. They are professional and quick, they worked with my schedule and gave me a pleasant experience. I would 10/10 recomend and am coming back for future repairs.

LA
Review №12

Excellent service and repair.

Ma
Review №13

Great repairing my vehicle.

St
Review №14

They did a fantastic job on my car. My side mirror was broken off and the door was damaged. 1,2,3 I was able to get an appointment to drop the car off and within a week they ordered a mirror, door, and painted. They called to give me updates which I thought was very nice. I couldn’t believe what a great job they did when I went to pick up my car. You would never know there was previous damage. Again what a great job.

DA
Review №15

Didnt have my glass

An
Review №16

What a great experience!! My wife was in a bad accident ( not her fault) and Peter Assenato and the crew at Gerber we’re very concerned and helpful with our whole situation. He handled everything in a timely manner and kept me in the loop on everything! That’s great customer service. He helped us from beginning to end with nothing but concern. Thank you Peter and the crew for everything you did!

La
Review №17

I had the best and easy experience at Gerber Collision. I would totally recommend it. Everyone was really nice and they had great service. Thank you!

Ka
Review №18

Great customer service.Did a terrific job fixing my truck after the accident.

Ra
Review №19

Well some of you must to be very lucky in my case they have my car for more then ONE MONTH and still not finish to me that is to be very unprofessional, and make think that all they wanted is the money, that is have no respect for customers so i hope that at least my car get fix the first time and dont have to go back.o by the way it is labor day weekend and because of that my vacations got ruin, i will never recommended that place to nobody

Lu
Review №20

Sorry late review summer 2019, damage exceeded value of car, due to poor Car inspection condition report. Usaa wanted to total vechile out for 200 bucks! So I read report! Everything was check poor or warn Which was incorrected, Had it reinspected by Communitcating with Usaa and Gerber Collision & Glass manager. It was found car was never check properly because vechile was unaccessible!! The staff had the keys while I sat in lobby!! I got the Car was repaired. Note that I can only go to a location my insurance approves, saddly it was this one.

Al
Review №21

Great work. Took a little longer then was told it would but very happy with the work!

An
Review №22

Amazing body job!!! Very fast ! Highly recomend Gerber Colishion & Glass

Li
Review №23

Dropped off my moms car for some repairs and had a great experience with the curtious staff and great work done by the techs. My moms car looks brand new that we were so impressed I dropped my car off for repairs! The whole staff from the General Manager Hubert, the CSR Gina, the estimators, techs, ect.! Amazing job well done! They kept up with the status of the vehicles. The communicationknowledge and care was excellent! Id definitely come back again with this great staff at Melrose Park!

Ma
Review №24

My dad took his truck there, he had no problems he loved the service and accomodations.

Fr
Review №25

Excellent service. Amazing work.

Ji
Review №26

I called them many times and every time they said someone will call back with the estimate. And never got the call so I keep calling day after day.

La
Review №27

My car is not the same since they fix it

Ga
Review №28

Great services and everyone was professional.

Ko
Review №29

Decent castomer service.

ma
Review №30

Took care of my wrecked car. It looks great

Ma
Review №31

Great, experience professional and friendly personal.

Da
Review №32

Does a nice job on your auto and they dont take anything that doesnt belong to them from your auto.

Ad
Review №33

I called hoping to get an estimate and was on hold for 15 minutes. Eventually, decided I could be calling other places for quotes and decided to leave a voice message instead (pressing 1 when prompted to be transferred to voice mail). The mailbox was full and I couldnt leave a message. Ill be taking my business elsewhere.

Sh
Review №34

Great work and quick return.

Su
Review №35

Professional and curtious. Did a really nice job on my van.

Is
Review №36

Efficient professional commitment.

Information
27 Photos
36 Comments
4.2 Rating
  • Address:2311 Mannheim Rd, Melrose Park, IL 60164, United States
  • Site:https://gerbercollision.com/locations/melrose-park-il?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_IL&utm_content=SEO_MelrosePark&utm_term=2106327
  • Phone:+1 847-451-0636
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations