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AutoZone Auto Parts
1517 W North Ave, Melrose Park, IL 60160, United States
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AutoZone Auto Parts
Comments
Ed
Review №1

Great place to go! The employer Antonio and his coworker are really respectful. I was running late to the store and they let me in despite it being after closing on Aug 26. This is the only auto parts I go to despite there being several in the area.

Mi
Review №2

Sam was perfect in every way. He found my part with ease, and installed it in my vehicle within minutes. Definitely recommend him and this store!

Li
Review №3

Service at this store is just AMAZING Everyone was so knowledgeable and friendly. Sam was a hero today changing my battery even tho it was raining that is what I call going the extra mile for amazing customer experience!! All my questions were answered and will definitely recommend this store to my friends:) :) over all 100/100

Ro
Review №4

Young man work there they are very nice and helpful 👍

Ma
Review №5

Wow! The customer service was top notch. I was greeted as soon as I entered the store. I typically go to the auto zone that is closest to my house, but the rep by the name of Tony went above and beyond to assist me and others. He was so pleasant to interact with, that Im coming to this auto zone from now on after such a wonderful experience. Keep up the phenomenal job Tony!

Jo
Review №6

Albert was very helpful and kind. He helpt me with my car battery. I really appreciate that they took the time out to take my battery as well its good to see young black youth doing good.

Ca
Review №7

The service was terrific. They help me with my concern and find a good solution. They work thoroughly. Thanks Sam and to the rest of the team.

Va
Review №8

If I could give this location a zero star I would. Came here sept 29 and young African American man was very rude. Asked for brake light and he tells me to get it from aisle number 2. Was confused and could not seem to find it and he was very rude and didn’t offer helping. Afterwards two older Hispanic men who had trouble speaking English were asking him for help. Of course they don’t speak perfect English but they were trying their best and you could clearly understand somewhat of what they were saying. The young man told them he was not going to help them because he didn’t understand them.you could tell he was having a bad day but That does not give him the right to treat people this way . I hope something is done about this situation .

ro
Review №9

Sam W was a great help! With my battery, windshield wipers and recommended a good injector cleaner!

Ni
Review №10

Richard was a great help in getting my battery replacement setup. Able to get on to work on time, appreciate the help.

Pa
Review №11

First time visiting this Auto Zone location today. Was looking to purchase replacement wheel covers. Staff very friendly and professional. Didnt have to search for assistance...sales associate came right over and was very helpful. Hard to find service like that nowadays.

Ti
Review №12

My father needed a battery and we had Sam help us he did a great job thank you so much highly recommended

Da
Review №13

Sam on North Ave. in Melrose Park did a excellent job at taking care of me. He was very polite, knowledgeable and efficient.

Je
Review №14

Sam was Awesome at the Melrose Park location. Thanks Sam for helping me out quickly and getting me off to work fast.

Er
Review №15

Sam was extremely helpful .. excellent customer service .. I needed a battery and he got me what I needed and installed it .. great guy

Fe
Review №16

They helped me out to install my new battery on my Nissan, excellent service.

al
Review №17

They have better service than the other store which is in Devon and Lincoln

Эс
Review №18

Best service ever, guys installed new battery in a couple second, professional team

La
Review №19

I went in for a new battery in the melrose park location and I was helped by a associate name Sam. He replaced my battery and he gave me the best customer service. I will recommend this location to everyone.

Oc
Review №20

Im a local and come here all the time I asked for my discount and the guy didnt even bother to ask me for an email phone number or pin I know the procedure and have receipts to prove I know what my discount is he just gave me a 10% to get me out faster and attend other customers poorly. Guess its a personal issue and they get annoyed doing discounts for students. Im now gonna have to drive extra to find another AutoZone that has better customer service.

Ja
Review №21

Sam was very helpful in addressing my car battery needs

Jo
Review №22

Staff ignores you while your waiting for help, doesnt ask if you need help.

Al
Review №23

The person waited on me gave me the wrong information so I purchased the wrong product. I need to purchase from people whom I can trust their information that they give. Think twice before I go there and buy,

pe
Review №24

They answered all my questions great service.

Di
Review №25

Great assistant in all your automotive needs.

Po
Review №26

3 employees and 12 customers in waiting for over 15 mins.. only good thing I was offered a 10percent discount off order for the wait

Da
Review №27

Enough staff, but all seem to be busy aside from a select few. Assisted by a long haired woman with an attitude and after asking a question she disappeared and found a different task. Overall decent experience.

As
Review №28

This is my GO TO auto shop. LOVE the products and the lifetime warranty on brake pads I get here. Awesome and friendly staff have come out to assist with basic things like wipers and headlights in the past. Great tool rental program. Usually always have what I need right away or within a day. Highly recommend.

Jo
Review №29

I came in this evening around 630 to get windshield wipers and a young lady helped me choose the correct wipers and she was kind enough to help me install them l had a great experience because of her

Vi
Review №30

Im not use to the service I received at this location. I went in for Wiper Blades in the middle of a snow storm and some air freshers. The employee found the best Ice Resistant blades for me, she put them on for me, and she notice my Veterans Card.She called the manager over and said give my customer the military discount please. Wait what, you did all that and still gave me money off. Its good to know that establishments are focusing on customer service again.Im sure they have a culture of excellence at this location.

Va
Review №31

Managment is criticalGuy was sweeping and i waited for hi. To finish and than he took my order

Ju
Review №32

4 got my mask & they gave me a make shift 1. It was awesome! The people there are always super cool. Love autozone.

El
Review №33

Respect full and quick to find what you need

Pa
Review №34

Cant rate location..didnt visit

Om
Review №35

Hopefully stay in businesses for ever!Good quality and service.

Br
Review №36

Excellent customer service, great workers real nice to chat with

No
Review №37

Very poor service

El
Review №38

Always a good place to shop if your vet you get a discount

Fr
Review №39

Good shopping experience found my spray paint for my car project..Staff was helpful and I got to use a $20 cupon

Ar
Review №40

The manager on duty Jovani helped us with everything we needed. He is a smart and helpful person. I wish there were more AutoZoner like him. He goes over and beyond for costumer satisfaction. He has one loyal customer here. Happy and satisfied.

Ni
Review №41

Great service here! I stopped in on a rainy day and the counter offered to install my wiper blades because I have no idea how to. The world needs more employees like Angel!

Ma
Review №42

Terrible service. Waited in line for about 5 minutes while the 2 employees behind the counter completely ignored me until they completed whatever they were doing, which simply looked to be straightening up the place. Either way, a simple acknowledgment of my presence and a Ill be with you in just a moment would have sufficed. Then when he was ready, he simply looked up and have me a look like Can I help you? we actually saying that. Good thing I was able to read his mind or that would have been awkward.

Ci
Review №43

The guys there are so helpful! One in particular, I think his name was Gus. He not only helped me change my brake light but he taught me what he was doing too!

Pe
Review №44

Employees were very helpful

Je
Review №45

Very good store,Jovana is a great customer service person. I love her

Lu
Review №46

The place was clean and organized and even though there was only 2 employees at the time, they were able to take care of the customers in an adequate time.

He
Review №47

Ive been really helped by angel, helped with a headlight with no hesitation whatsoever.We didnt need to get a headlight ciz he fixed it.

Ma
Review №48

Thank you very much to Aldair, Gustavo and Gregorio for your help, they checked and changed my battery and were very helpfulin this cold day :)

Sa
Review №49

Walked in, was greeted right away. The manager was very knowledgeable about parts and helped me find everything i would need to fix my problem. Even offered to go outside and give me a few pointers. Other workers that passed by me asked multiple times if i needed help. Overall great, would definitely recommend this location over any other location near this area. Best customer service ive ever recieved from an auto parts store.

Ma
Review №50

Great customer service very helpful

Ke
Review №51

Have everything u need for low prices and very convenient for whatever the problem is with your vehicle

Ma
Review №52

Ok

Ja
Review №53

Had what I needed. Place was a little more laid back than other Autozones. Still good service though.

It
Review №54

GUSTAVO IS AWESOME!!!! he was super generous for helping me install my headlight!!

ed
Review №55

They have FYI tools & materials at good prices to get your vehicle back on the road

am
Review №56

Some guys here are super sweet but others dont like to do there work.

Ke
Review №57

Abhorrently slow service

Ou
Review №58

Very helpful associates and prices are unbeatable.

mo
Review №59

There a nice women that help me so much. Lourdes she checks my oil...

el
Review №60

Theres a lot of really friendly people but they are not perfectly fit for their job; needs more staff training on their job .

Fr
Review №61

I get what I need whenever I go. They help me find it and with the rewards program over the past year I have gotten at least one free oil change. The staff there doesnt always seem excited to see you but they get it done.

Ca
Review №62

Good service and great prices

Lu
Review №63

Helpful friendly people just ask

Sh
Review №64

The workers there are great and they help a whole lot especially with handicapped people

Sa
Review №65

I experienced horrible customer service!

De
Review №66

Poor customs service, big girl didnt want to help not walk to show me what item... manager or whatever playing around dancing... like seriously....

L
Review №67

The staff was very attentive and helpful.

Se
Review №68

Helped us change out a dead battery. Good service.

Pa
Review №69

Very helpful and courteous

An
Review №70

Went in there no hello how are you more like ghetto employees swearing and huffing and puffing like they hate there job. Will be contacting corporate. Horrible experience

bs
Review №71

AutoZone is my choice for tool rental and local parts store. Thanks

Ca
Review №72

Good service

Qu
Review №73

They are always quick and helpful herr. Ive never walked through those doors w/o someone offering assistance

Ce
Review №74

Ernesto was great. Help me right away.

Al
Review №75

Very niceand informative staff.

Da
Review №76

The costumers Service is very very excellent.

En
Review №77

Not bad, same as any other

Pa
Review №78

Talked to a Giovanni and was very rude. Terrible service.

Ci
Review №79

Great experience with the employees

Pa
Review №80

Helpful employees

Ge
Review №81

Because they are friendly and helpful to

Am
Review №82

Poor customer service. Lazy lazy workers

Ri
Review №83

Good items in stock.

To
Review №84

You can get the same parts delivered right to your door for less on Amazon.

ja
Review №85

Great employees.

Ry
Review №86

This people do not honor the schedule they do not open at 7 am it s a lie do not waste your time waiting for them to open on time.

Cr
Review №87

Some people is friendly

Ga
Review №88

Service has been getting worse.

Br
Review №89

Got everything I need

Da
Review №90

WONDERFUL HELP!!

Ro
Review №91

Very slow staff

S
Review №92

People who work there too busy to talk to themselves about personal matters and I was standing up front for 7 minutes wondering if anyone will help me with my parts

Ki
Review №93

Good service

Di
Review №94

V good

BE
Review №95

AWESOME

Ra
Review №96

Great Service!!

an
Review №97

Excellent service

Cl
Review №98

Typical auto parts

Mi
Review №99

Just ok

la
Review №100

Pricey but large selection

Information
16 Photos
100 Comments
4.2 Rating
  • Address:1517 W North Ave, Melrose Park, IL 60160, United States
  • Site:https://autozone.com/locations/il/melrose-park/1517-w-north-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4420&y_source=1_MjQ2ODAwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 708-865-5722
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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