This is the BEST Jiffy Lube in the area. I have never had a problem with their service and the more I have them do the more I appreciate this location. They have always been professional and honest with me. Ive had multiple oil changes done here, they did my brakes, and most recently they replaced a knock sensor and oxygen sensor. No more check engine light and I passed my emissions test. These guys are awesome!!!
I want to say Thank You!! To the team here at Jiffy Lube that did an amazing job replacing My headlight light on the right hand of the passengers side. The cost was decent. I had been to two different locations and they were charging me wayyy more than this Jiffy Lube did. Saying they had to remove a bumper. I was like what. So I thank you and the team here that were able to put my light in without saying they had to rebuild my entire car at the bottom. Much appreciated I would go here again in the future. Thank you!! Lilly
Started using this location last year and now I wont go anywhere else. Theyre extremely professional, knowledgeable, courteous and always go above and beyond!
On my way hone from work i decided to stop and get an oil change, after they finished i get in my car and go home, and thats when i saw the front of my car and saw the damage as you can see in pictures, the oil residue i can clean, but those paint scrapes will cost, i went back there and all they said is we looked at video and we cant see it being done, but the employes where leaning over there without putting any protection on my car, usually they put something to protect car but not this time, the car is a 2020 with 10k miles so im sure the damage was not there when i drove in.......and its a big coincidence the damage is where they have the oil residue and where they leaned.
Fast, in-and-out, and what I liked most is that they did not try to up-sell me. Showed me the car filter (slightly dirty) and said replacement was up to me, it was my decision, no horror story about what was going to happen to my cars engine if I didnt replace the filter.
Excellent service! Amazing attention to detail and excellent customer communication. Will definitely be back and recommend to friends!
Just needed a question answered about my tires and they were very helpful 🙂
Great job with my oil change and the works! The staff are speedy, attentive, and kind. Highly recommended this location.
Christopher and all others provided a great service!
Fast, friendly and fair prices; what more can you ask in an oil change.
The entire team #Frank are very cordial, the ONLY Jiffy Lube I go to and travel miles to get there!!!
In and out in 30 minutes. Great service provided by Cassius and Jiffy Lube team at Melrose Park.
Polite and professional staff. Fast and efficient service. Thank you
Great service! Fair price, no upsell.
I went and got my oil changed yesterday and the guy who helped me was awesome. I wish I had gotten his name...
Nice ppl, Good customer service! Couldnt give five stars bcuz I personally believe they are over charging just to change your oil..
Quick and friendly service
Great service! Guys were very professional!
Great...thanks.
Assistant Manager did a great job.... I was very impress with the service and the competitve pricing, quoted a price when i got to the register it was the same...they have free delicious popcorn. They have complimentary coffee and water.....they were exceptionally nice❤ will be going back
Quick and super nice guys. Didnt try to upsell which I detest, so 5 stars in my book.
Frank is the WORST, idk how hes still employed. The rudest person Ive ever encountered. Will upsell you on anything they can, probably even blinker fluid if your dumb enough..
Awesome service, friendly people, and a great owner. I go here all the time and Ive never had a problem. There is no hard sell. Polite, friendly, and competent service.
Very great customer service and patient with customers. Never been to juffy lube but always wanted to go. Im glad I did
Excellent service! Plus a free car was and air freshner. Customer service is great!
I had to keep asking for them to wear their mask.
Service here was great. Prices are fair and they vacuum your floors and clean windows. While you wait there is delicious popcorn to enjoy. The assistant manager(Gerzon according to my receipt) was very helpful and every employee was professional. I will definitely return here and recommend all my family and friends to come to this location!!!
Best jiffy lube experience Ive ever had in my life! Ive been to jiffy lubes all over Chicago and Ive never been treated with such kindness and respect, not just at the front desk but ALL the employees. Fast clean service and a free car wash coupon for the wash across the street. I will be coming back for all my service needs!
I used a different Jiffy Lube once before and had a bad experience, but this one is completely different. They are very knowledgeable and took great care of my car.
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Hands down this is the BEST Jiffy Lube Ive ever been to. The associates and management and hospitable and service was great and FAST!!!
Great customer service.
Great prompt service.
Quick service, reasonable prices and good staff.
Always a great team. Very good customer service. Highly recommend
I was in and out.
This is a quick place to get a quality oil change. I wouldnt look for anything special, I would just look to get the job done with a good group of guys. This isnt the cleanest auto shop, but I do like the way they get to your vehicle really fast.
I couldnt give a better review of this jiffy lube location. I have been coming here for years and I refuse to go anywhere else. They are fast, professional, honest and hard working. Also very friendly! Take advantage of the free coffee, popcorn and car wash that comes with an oil change! Thanks for everything!
This place is amazing. I was in and out in under 25 minutes. The gentlemen who performed the service were so friendly. They held the door open for me and walked me to my car. You notice the little things, ya know ? They will always have my business! Thanks Jiffy team :)
Quick Professional Service
We were in and out in less than 15 minutes. Super friendly service from the guy who held the door open for us when we arrived to the courtesy air freshener at check out. We also enjoyed a cup of coffee and some tasty popcorn. I have already recommended this location to a family member, I was that impressed. :-)
Honest hard working people. Very proffesional in every way possible. Ive been to many jiffy lubes but this one is different
Came in to have my vehicle serviced . Technician Robert did a wonderful job was very professional and informative. All around nice guy. If you ever stop in ask for him. I know i sure will. Wont take my vehicle anywhere else to be serviced.
Wonderful & quick service! They were honest about what needed to be done and were very informative. I will definitely be back!
I love going here nice and quick. Great Customer service
I had an oil change done and when I get back home my car started it and cut off about two minutes later. That’s crazy because I just get my car and I never had that done at ever
Very professional and fast
Even the photo on this website is not what the jiffy lube looks like. Melrose Park my local location, So very convenient but service was horrible. Needed brake light replaced. They put in wrong rear bulb and told me both of my headlights were also out. I asked them to show me the headlights and only one headlight was out. Then they told me after they replaced the one headlight the other one went out. In the end, I left thinking everything was fixed. Only to discover nothing was fixed. I still had a headlight and now rear passenger light out. The manager on duty was not helpful. He treated me like how dare i question their work. After asking several times, he finally said they replaced the wrong headlight meaning they replaced the good headlight and also put in the wrong bulb in the rear! Horrible service today!
I called ahead and they said they could change my oil without wait.When I arrived they took my vehicle right in, and after a short wait they brought it outside - it was all done. They even applied an in-house discount, I was very pleased with the visit.
Great and quick service
This place got worse over the years due to newer employees not knowing how to run a business. Their customer service is sloppy and they are not respectful even after the mistake was made on their part. A customer before me had a big argument and waited 40 minutes only to leave in disgust because he was tired of waiting. Then the employee wanted to stand in the rain to argue with me because I told him that they used to be better that this.... his response was basically I can go elsewhere. Never will I give them my business again. I highly suggest you do not go here for service
First time there with my 01 Town and Country. Barely had time to sit down before my oil change was done. They ran a full inspection and let me know of everything with my van. Did the check engine light for free. Great service and guys who know what theyre doing. Will bring all my familys cars back here.
Went in for an oil change. Never had anyone else change my oil since I bought my Jeep. One of the employees push my emergency brake,and was trying to move it while the brake was on. Frank claims hes the manager and decided that since I addressed the concern in front of others that he no longer wants my business. My advice is CAUTION yourself,if going to the place. And watch them.
Cant say enough about how hard these guys worked to service my fleet vehicle. They made sure everything was done right and in a quick time. Definitely recommend.
Pleased with the I received service. On will return in the future.
I got a tune up and everything was running great then I started having issues with my battery so I brought it into another Jiffy Lube. When they opened the engine took the battery out they saw a bunch of extra wires hanging. Could have started a fire, caused real damage, or been the cause for my battery shortening out. I have been using Jiffy Lube for ten years and while I do not plan to change that, I was very inconvenienced by this mistake that not only cost me the battery but could have costed a lot more
Friendly, fast and nice! Everyone here was polite and I was in and out quickly. They even fixed a few other repairs for me and for less than my mechanic charges me.
Changed my light bulbs. People there are very nice! Great Job
This place has great service and quick.too.
The guy who checks you out is friendly and up beat. Lol even had jokes. They move really quick. They offer free popcorn if youre hungry too.
Brought in my car for an oil change on January 2019. That same afternoon my car was out of whack (loud noise under the hood, shaking). Car had never done this. Returned the same day to this location and Mike gave me the run around. Had to pay for unnecessary car repairs due to this location’s incompetence. Filing a formal complaint with Jiffy Lube corporate.
I really love this place I would recommend this place to my friends and family to go here theres this guy that I really liked the most because when I brought my wife and kids there he was polite and helpful I forgot his name I think his name was arty or something like that but thanks again bro keep up the good work
Excellent customer service. Very nice people, in and out within 20 minutes.
THE EMPLOYEES INCLUDED MANGER ARE REALLY BAD CUSTOMER SERVICE AND ARE SO SLOW FOR S SIMPLE OIL CHANGED I WILL NEVER BE BACK TO THIS LOCATION
Quick service. Friendly & professional staff. Will definitely keep coming back to this location! S.N. they vacuumed my car and got free popcorn!
Fast service nice people
Extremely rude employees, definitely not getting my business ever again.
Service was good got my oil change hadnt been at that location in 10 years clean had coffee for customer also they give you fragrance for your car and coupons Thank you Mary P
Get oil change here all yhe time. Guy are always so nice.
Good service
Best service I ever had fast reliable professional people better than the Jiffy Lube on Grand and Mannheim in Franklin Park five stars all day
Quick and convenient.
The workers is really Nice guys
Really nice staff and they hustle to get you in and out. Far better than the Jiffy Lube on North York Street in Elmhurst. Theres a carwash right next door that they give you coupons to use there as part of your oil change.They dont push you too hard on the up-sell of the air filters and what not, either.
Didnt fix a problem that they charged me for last time. Wanted to charge me for fixing it again. Didnt fix it. Didnt charge me. Found another problem that they wanted to correct. No thanks.
Best place to go if you need a oil change and other services. Good prices and great customer service.
Services are ok. They just seem a little over priced. They will give you a discount if they can get away with it. But the last 2 times I went they wrote the wrong mileage on my sticker. Its not that big of a deal but just seems like they are just rushing you out
My experience with Jiffy Lube today was unfavorable. The service given today was pricey and incomplete and partial.
Great service great and staff
Just had my oil changed....great staff, I love going to this location ❤
I always bring my 2001 Honda for any maintenance that needs to be done. They always have refreshments like popcorn and coffee, so waiting for the work to be done is never a hassle.
Service was quick. There is only one lift for three bays, so if you want a tire rotation or brakes, they may need to jostle or wait for the lift to become available.
Nice customer service, had inspection done for uber, were out in no time
Good service and clean facilities
Guy that amsered the phone had an attitude,rude
Quick and easy. Always incredibly polite.
Superb
Great place for oil change nice people polite
This is the most unprofessional jiffy lube I have ever been to. They did not know how to reset the oil change light in my Audi after they changed my oil . They did not inform me that they did not know how to reset the light until after they changed the oil. I went to have air put in my tires and that light is also still on. The guys were hanging out like they were at a party instead of working.
Fastest oil change possible. Thank you!
Wonderful,quick, professional service Ceaser had great costumer services. I will be coming back again.
High customer service, my favorite Jiffy Lube location!
Yes enjoy our visit
Short wait. Friendly service. Clean.
If they are crowded-do not wait!
Great
I had the signature oil change paid $75 my car was not vacuumed inside at all 😔. I dont think I will be back nor recommend this Jiffy Lube Melrose Park to anyone.
Honest and professional people