Great customer service. Everyone I talk to at this Goodyear is very personable, upbeat, and incredibly helpful. They’ve never tried to sell me something I don’t need, or add on extra fees just to check things out.

They are the best at what they do. Fast friendly and professional. Ive been doing business with this company for over 6+ years and I only have good things to say

No need to go anywhere else as honest as Ive ever seen.

The best customer service Ive ever experienced as a female customer in a auto repair shop PERIOD! I was not made to feel like I didnt know what I was talking about, nor was I made to feel like I was being taken advantage of or cheated. J&L have always had great prices and great turnaround. I would highly recommend this auto repair company.

Great Service, All My Vehicles Go To Them💪

Great service. I trust them to correctly diagnose and fix quickly and completely.

Broke down on the way to Nashville...got my vehicle to the shop..and I received FAST, FRIENDLY SERVICE, HONEST !!!GOT ME BACK ON THE ROAD WITHIN 2HRS. MANY THANKS

John Duckhorn is my guy when working on all my vehicles A++ service..thank you

If you have it there before 7:30 like he recommends, youll be driving home by 3:00 pm. I love these guys

Best Shop in Memphis, Hands Down! (2006 Saturn Vue).I had very good professionals attempt to diagnose my issue for days and this shop had the problem fixed in a day. You will risk taking your vehicle to any shop before stopping here. Save yourself the diagnostic fees from other places. Thank you guys to pieces.

An honest mechanic that knows what they are doing is worth their weight in gold. These are good people who truly know cars. I cant recommend these guys highly enough! Friendly, knowledgeable, honest, what more could you possibly ask for?

Best auto mechanic shop in town. Great people and great customer service and they have never failed me on getting my vehicle fixed and very promptly!!

The repair work was supposedly completed, however, the original problem was not properly repaired. Owner has carefree attitude about doing work substandard and doesnt mind blaming other issues as the cause if his repair work not working properly, however he does nothing to correct the issue or show any concern for resolution. Very poor repair shop and attitude. You pay properly and the repair shop legally steals your money through substandard parts or work. And sadly they act like they dont give a damn.

Car was stolen at this business because they do not watch the cars here. Please do not take your car here- they will hand your keys off to anyone.

Had my car problems and I am from out of state for daughters treatments at st. Jude didnt know where to take our vehicle. Gladly looked on google and pointed me here.Best customer service I have ever gotten. John the owner was a nice guy even gave me a ride back to hospital. After a few hours my car was ready.Thanks again J & LGreat priceGreat serviceGreat business

Just had a fantastic experience here. They were able to see me quickly and take care of my relatively simple problem at a reasonable price without trying to up-sale me. Also everyone was ridiculously pleasant!!! Definitely will be coming back here with any car issues and will be referring everyone within ear shot.

Solid mechanics. Family owned and fairly priced. Will always recommend first before chain companies downtown.

Took my car there for a ecm and oil change intake manifest finally picked the car up when it was ready drove it and oil is leaking and all of sudden and he car running hot now they saying that a head gasket is blown I haven’t had a problem with oil or coolant until now then when I told them what was going on they want to argue and get smart like I’m just lying I would not recommend anyone to come her very bad service. I most definitely will be filing a claim against them

I brought my car in for front end and steering issues. They quoted me several hundred dollars but stated that if I got an idle arm and a pitman arm things would be much better. Ive now paid for both and things are much worse. When I called to tell them I was dissatisfied, the owner told me I couldnt fix my car bits and pieces. If that was the case, I dont understand why they didnt educate me on that in the first place.

I took my car in to get a oil leak fix on my oil pan, and they looked at it, and quoted me a price of 2,200 dollars, he said I had oil leaks everywhere, l knew this was a big Lie, because I had everything on my Honda fix or replaced, my cousin is a mechanic, he is the only one that works on my Honda,I finally took it to my cousin, and he told me the oil pan had a leak, and it only charged me 200 dollars, J&L was trying to have a big payday at my expense, I want to let everyone know, please proceed with caution, these people at J&L will over charge you. Please beware of this company.

We will only take our cars for repair at this place. Honest and hard working couple. Cant beat the price and customer service. A+ for sure!

Best damn shop in Memphis!! They treat you like family here.

They figured out that my computer went out. It was expensive but they got it fixed quick and I was back on the road in a flash. Good people!

Pleasant experience here. Got to deal directly with the owner, John. He explained exactly what was wrong and what they needed to do to fix it. His wife even dropped me off around the corner, to get something to eat. By the time I was done lunch. My car was done. Thanks you J & L!

Went there once first my car by suggestion of a coworker. Had an issue another time with wifes car, advised to spend tremendous amount for engine.John found the issue, and was not nealy as bad as national franchise company tried to sell me. Hes worked on all 3 cars for years now.Also he looked at my second car we purchased, and advised well. Again, very accommodating, as well is his kind wife. Trust their recommendations with confidence.

Never feel like Ive been screwed with these guys. I implicitly trust them.

Excellent service!!! We are from Canada and John was true, honest full of concern to truly help us and he did!!Thanks so much guys!!

I will agree that John is a nice guy. That is until today. I have a Jeep that I have spent 6k with John putting in a new engine, fuel pump, electronic ignition, carb, Ect ect ect. Every thing John suggested, I did. I took him my Jeep after they put a new motor in because of a rough idle. He suggested part, after part, after part. All of which I paid him for. I took it to him for the 7th or 8th time because the vehicle would die at every red light. Remember I just spent 6k making it run right. John said “leave it here, I will get it right”. After 2 weeks he called and told me to “ pick it up”. I asked “Is it fixed?” His reply was “as good as I can do it”. I picked it up 20 minutes later and it died at the next red light. Being extremely frustrated, I took it to another shop. Redwine Automotive. I with 24 hours of dropping it off they called and had found the problem. The electronic ignition that John had put on was installed incorrectly as well as the coil that they put on was wired backwards. I got my Jeep back and took it and the bill ($532) to John and as him to reimburse me for the repair bill since he had suggested these two items and had installed them incorrectly. That’s when I began getting cursed out and asked to leave his business. I said “ Is this how you want to respond to someone who has spent this much money and sent you countless customers?” His answer was yes. I want to be perfectly clear. I have nothing against him personally, but this is a very poor way to end a relationship. I assume the attorneys will have to settle this one. It would just have been so much easier for him to do the right thing

Always taken my vehicles here, John gives great service.

They changed 2 tires and left the small part that goes on for the air.

They have taken care of me for over 30 years. Experienced, honest, and great to work with.

They gave me great service and very professional

Great service reasonable pricing

We have used J&L for several years. It may not be the prettiest shop in town, but they get the job done fast and at a fair price.

Awesome customer service

Fine work.

Great service.

HONEST FOLKS!!!❤❤❤

Great Service