I broke my laptop charger inside of my work computer while working remotely and this placed helped me out in a time of desperation! I am so thankful. The problem was fixed quickly and the owner was extremely kind. Thank you so much!

Have been doing business there longer than i can remember! At first it was because they were close and convenient, but now i will happily drive across town if their services are needed. The only thing that could be an issue for you is sometimes their ready built inventory is sometimes low, but this has always been overlooked because the quality and pricing on what they sell is always superb. And ive never given them a question they cant answer. Incredibly helpful group of folks

My son Xbox needed to be repaired. He and I both was pleased with the outcome. Highly recommend

Nice clean store, workers are very knowledgeable about computers and they were very nice. would recommend for your computer problems

Excellent service. Friendly and they take time to explain things in a way that you can understand. No tech talk.

Awesome service and Great prices!

Nice place to get your laptop or ipad

Over 20 years ago KC computers opened the first store was in the Kroger shopping center in Bartlett by Michaels I was greeted with kindness and they took care of my computer system and I have been a customer from that day on wonderful staff wonderful people excellent service thank you Kevin and your crew never underestimate the small businesses ❤️❤️❤️

Jackson & Thomas were super helpful answering all our questions. We have been a satisfied customer of KC Computers since 2000. 20 years of honest hardworking people. The owner has a gift for hiring the most knowledgeable people.

They are solid. They do great work and if something is cheaper to replace they will tell you rather than try to talk you into fixing it anyway. They are honest.

They really do great work!

Bad service, bad attitude and he was not responsible with his of his work.

I call there on Friday to ask some questions about my laptop. He answered a few of them and was supposed to check on something for me and hung up in my face. Well they will not be getting my business.

Thomas was really helpful with helping us rid of our old computers..Our car broke down in front of the store..He took very good care of my mother and I..Thanks Thomas👍🏾👍🏾

If there is a better place to purchase a new or refurbished computer or go for repairs within 200 miles I want to know about it. Always prompt, precise, knowledgeable, respectful and reasonably priced. Great customer service is hard to find today, and they have it. I will go no where else. for my computer needs.

They ask you questions to make sure they understand your needs

Great store and staff. Very friendly, knowledgeable. They have great prices on used computers starting at $150 to higher end used computers starting at $350. They really helped me out with my cable issue, and I appreciate the kindness. 5 Stars for sure.

Fast friendly repair. Fair pricing. Knowledgeable owner and staff. Im kind of shocked at the bad reviews Ive seen here. Im a computer guy but dont have time to deal with some tedious things. (cable routing, swapping out power supply etc.) Ive used KC computers a few times and always been 100% satisfied with both the service and communication.

Everyone there is super nice and helpful. A Christian run business.

The best place by far. Honest people who will educate you on what you need done without hustling you out of cash. I will recommend this business to my friends and family. Keep up the good work.

I had a very good experience here! Even though I brought the wrong laptop to extract precious pics and videos. The employee was still nice enough to extract my files from the right laptop free of charge! Also I got the call to pic up my flash drive just 2 hours later! Thank yall again for recovering my memories from 11 years ago! 💚

Kevin, the owner, is the best! Employees are attentive and prices are fair. Service is completed promptly and correctly. I will not go anywhere else for my computer related issues or needs. Honesty is in short supply in so many places, but not at KC...

KC Computers is a First Rate company. They are very good and very fair prices. I would recommend Kevin and his staff fully. They have been in this business for 20 years and I have bought equipment and used their services for 20 years. You dont stay around that long without dedication.

Thomas and the rest of the employees here are the truth. Dell was going to charge me more than 400 dollars to fix a problem THEY CAUSED with a garbage manufacturing process. KC computer fixed my issue and another one that popped up for ~250 bucks. These guys have my loyalty forever. Support the local economy and take your business to them please!

They fixed my computer! They did a great job! They were nice and it did not take long for them to fix it! I would recommend everyone to go get the computer fixed from KC Computer Repair!

I really love this place...the customer service is great because they answered all my questions and some of the same questions more than once. I took 2 mac computers to them and I plan to bring two more. Fair prices and so far my computers are like brand new. #Patient workers #Respectable

They gave me several options regarding an old laptop and allowed me to ask all the questions I could think of and answered each one. Then they worked out a scenario where my sunk costs were minimized while determining the best way to proceed. Professional, but also able (and more importantly willing) to talk at your level.

Bought a laptop worked perfectly for about a year, started slowing down so I called them and Eric said bring it by and in no time it was screaming fast. Very good people that stand by their work and know what they are doing. I highly recommend them.

I have to this shop several times and they have always figured out how to take care of the issue that I needed help with.

I took my laptop into the store about 8:30 am and they completely fixed the problem. I had my laptop back in tip top order and SAME day. My laptop is running a lot faster than it was. Thanks

I called this store and asked them for some help choosing a piece for upgrade on my computer and they didnt know how to answer it. I basically I asked: Which one of these two is better, and what is the major difference between these two pieces if I were going to upgrade? Couldnt get a straight answer out of them for the life of me! They just simply didnt know! I wont be providing them with any business, and I highly recommend not taking your stuff here to get worked on.

So I was trying to do a factory reset on my Dell Laptop and it crashed in the middle of the reset which caused it to be stuck on the Dell logo. So I put in my closet until I had the time and money to get it fixed. I took it to KC Computers to get it looked at and a free estimate AND LET ME TELL YOU THIS PLACE WAS AMAZINGGGG. It was clean, organized, the staff was knowledgeable, helpful and professional. They told me if they couldn’t fix it then I wouldn’t be charged a single dime. They were able to fix it within a week and Jackson was extremely helpful when I went to pick it up. Definitely recommend this place! Life savers for sure.

Very honest and fast.

I have had my computer fixed here before and my sytem happened to crash again due to the kids. My friend suggested a family member so I decided to try him. The guy called back saying my hard drive was ruined and there was no way to retrieve the data. I was horrified because my data was my life. I decided to still go give Kc a try since Ive been there before and he got it off in less than 30 minutes right in front of me. I was so appreciative words could not describe. I should have went there first anyway. Had I listened to the other guy I wouldnt have my data now. They were super nice as always and very helpful. This place gives great service and great customer service. They are the best!!!!!!!!!!!!!!!!!!!!!!!!!

This is an incredible place to do business. They are honest and their prices are fair. I have been dealing with them for 4 years and have never had a bad experience. I highly recommend PC Computer to anyone.

They were very polite and respectful even though they had quite a few other customers that were there before me. They explained the problem in detail and fixed it with no problems. I was actually so impressed that I bought a used desk top instead of buying a new one. Ive been using that one for over 4 years with no problems. Now I will be visiting them again because my laptop has an issue and I know they will be able to fix it quick and at a reasonable price. Only problem is theyre closed on Sunday...my only day off. But, I will get it there because I know they provide great service in a timely fashion by respectful people.

Brought in my system to get fixed. Was told its fixed and that theyve been testing it all day. I came home to realize that it is still doing the same problem I brought it in for. I wasted 2 hours of my day commuting back and forth to my home and the store. I did get a refund but definitely wont be back for repairs.

I recommend this place wholeheartedly, awesome service, good repair. My experience was great. I will definitely be back.

KC computers for tha last 4 years has been tha only place I will take my computers. Plus they are right around the corner from where I live, so they are very local and convenient for me! Even if you dont live near because they have excellent service & do a fantastic job you should still pay them a visit if needed maintenance is required on your computer(s). Oh & dont let me forget to mention tha free diagnostics!!

Able to get me a rare charger noone else had in stock. Very nice and willing to help.

Got my laptops dc jack replaced from here. Had some issues with the pricing at first, but they were very willing to work with me to make sure I was satisfied. They definitely care about their customers and their reputation. Highly recommended.

Make your own opinions

Awesome! I I have some really sophisticated locksmith software programs that I run in my work van. couldnt find a laptop to run the programs on until I visited KC. Cody knew what I needed hooked me up and all is good.

I have been doing business with them for 17 years and have been fully satisfied. Reasonably priced for repairs and parts. Would recommend KC Computers to anyone.

They listened and always fix my computer the right way. The turn around is great! Very affordable.

In less than 5 monutes Diagnosed my problem and solved it for less than $50

Have been using this business for purchases, or to repair our computers, for the past 7 or 8 years now. Highly recommend them!! Fair priced, prompt, excellent customer service. Keep up the good work Kevin and crew!!!

Great place for your computer repair needs. Honest and reliable.

This is the only place I will take my many computers to be fixed. I have 6 of them. Ive baught several laptops and computers from them with out any problems. They listen to what you are saying and respond accordingly to you. I have never had them try to sell me anything that I didnt need or wanted. They are locally owned and run.

KC Computer Repair has incredible customer service! I will be recommending this place to all of my friends. Thank you so much, Mike, for all of your help! I will never go anywhere else!

The owner is really helpful. I had an old PC were the hard drive crashed. I asked the owner if I plugged in a Windows hard drive to test it so I could sell it. He said give it a try and I bought a Dell Genuine Windows 10 Pro PC with 4GB of ram and 250GB for $150. I plugged in the 10 pro hard drive to my old PC it worked so I can sell the old one.My new one had Chrome, Firefox, and Adobe flash were pre installed. KC Computer is great shop will go again.

These guys are amazing! Fast friendly service, good prices, and more. I would personally reccommend anyone to do business with these folks. They are the real deal

The guys at KC Computers are wonderful. They can fix any problem. I know my computer is safe with them. Kevin can fix anything.

Like you, I looked up the reputation of this business on Google reviews before taking my PC in with them. The reviews looked great, a bunch of old, long term clients who love them. I thought that it their reviews looked a bit astroturfed but I still thought Id give them a shot.Im here to tell you KC computers will give you a great sales pitch, but the work they do is not impressive and the way they do it is not professional. I dealt with a young man with a goatee at the counter, and he seemed as if he couldnt care less about me doing business there. I got blank stares, and a bunch of yeah, we can do that.Well as it turns out, they didnt really do anything but horrendously overcharge me for a diagnostic in which they didnt look at what I asked them to look at (or anything for that matter!!). Then when I asked to buy a component from them, they offered to sell it to me at a 200% mark up of its market value. Thats when I noticed these guys are no different than any of the thousands of other PC repair shops looking to bust you like a pinata and grab as much cash from you as possible.All of these long term customers are either unaware of the way KC conducts business or they just dont care and think Computers are some kind of rocket science and cant bare dealing with them. Im sure KC is decent for people who are relatively uninitiated in the world of PC repair, but for someone who wanted a very specific diagnostic run, and to find out they didnt do what I asked, it made me extremely upset.I will tell you to avoid, avoid, avoid KC Computers if you value your computer. They didnt even open the case of my computer to do the diagnostic I asked them to, then they turned around and charged me $40 bucks. Bad service experience, poor work, and not listening to the customer. I dont know what else I have to tell you, but stay away unless you want to be a frustrated and unsatisfied customer.

I came to KC Computer Repair practically in a fit of panic with my laptop, which I use extensively for my work, locked by a ransomware attack and with the data stored on the hard drive diagnosed as irretrievable by the previous repair shop from which I had tearfully brought it. But KC gave me a cautiously optimistic prognosis, and within 24 hours had called to tell me that they had, in fact, retrieved much of my data. When I opened up my computer to find that the files I really needed still were not there, they told me I could come back the following day (at no extra charge beyond the very fair price they had charged me for the work they had already done) to see if there was any more data that could be retrieved. And there was! Somehow, miraculously, they managed to recover all of the documents I needed for work! And to top it off, the staff was very friendly, knowledgeable, and helpful throughout the entire process. I would highly recommend KC Computer Repair!

They are always so very helpful, the service is outstanding, the prices are reasonable. I have been using this company for over 10 years and wont go anywhere else.

Best computer repair shop in Memphis! Very fair prices on repairs, new/used computers, and accessories. Kevin, Eric, and crew are great!

There should be 0 stars option. I wanted upgrade to new Windows 10 Pro. KCs illegally and improperly installed software from a refurbished machine to mine. This software was outdated and not compatible, nor did it function properly with my computer. Drivers did not work. They also did not save information from my system that I requested, and paid for. I contacted the owner twice, who was rude and hung up on me. Subsequently, have taken system to a reputable repair shop, to have legally licensed new software installed, system cleaned, and operating system repaired from KCs poor install. Do not take your computer to this business, if you want clean and proper upgrade.

Great computer repair shop.

Very honest people who work there. Ive been there a few times and they only sold me what I needed nothing more.

Replaced my power supply and got me operational with minimal cost. Highly recommended!

Great place to bring your computer to be fixed with great customer service!!

Kevin et al, give you the best service and value you could ask for.

Great place knew exactly what i wanted to do with my desktop told me what to get and built in in under a day

Great customer service, competitive prices. We will definitely be repeat customers!

Hands down the best computer repair place in Memphis Area. Honest, fair and free estimates. I have done business with Kevin and others at KC Compuers for over 10 years. Will recommend to anyone wanting execellent work, services, and up to date knowledge,

Kevin the owner helped me how to operate my new HP in A very professional manner and I bought the machine and got on my way.

Their service is incredible! I also find myself in a crunch doing my own work and looking for odd ball parts like a USB to SATA they will for sure have it!

Very professional even gave carryout service to my car....Saturday is family Sunday Church...got my business

One of the last great old school computer fixers.

When I need my Computer to be fixed they fix it for a good price, I love KC Computer Repair!!!

Big portions but not a else to speak of

Great service and awesome customer service!

Professional, honest, and fast! Thanks a bunch!

Edit: Just got a call from them today about the issues that I had. This is quite possibly the best customer service that I have ever had. I will say, without a doubt, that if an issue comes up that i can not fix myself then I will certainly go to them. And for Kevin: thank you so much for you phone call I didnt even think that companies ever read these things. You sir are the best and you earned the 3 that you got.Techs were friendly and helpful, but their boss seemed a bit rude and would rather have had me out to the shop rather then browsing and possibly spending some money. They werent able to fix my issue and returned my external hard drive to me all torn apart, which i thought was weird. I managed to fix the issue myself by installing the drive into my computer since it was no more then a normal hard drive in a special case. I dont know if I would go back their, but I was out of ideas as to what to do at the time.

Great place to get computers, software and repairs.

Wasn’t able to fix my problem, as it was a design flaw with dell, but free estimate was very informative

I have been there several times with different problems.. I have been pleased with the service every time.

My brother just had KC computers restore Windows XP to his outdated laptop computer. My brother has no clue about computers but as an IT professional myself I cant believe they would even do it. I have been refusing to even answer peoples questions about their XP problems for the last year and a half because I knew Microsoft was ending security patches for XP. Why would anyone who knows better take money to restore XP? The advice should have been to buy a new computer. Shame on the people at KC Computer for charging $79 to do such a thing. Buyer beware of this place. I wish my brother had asked me first but KC should have nipped that one in the bud. This place does NOT have its customers best interest in mind. Boooooooooooooo.

They fix problems

Quick and proficient

They pretty much know everything

They helped me out with a semi unusual request, I shall return.

Good

Great prices and knowledgeable techs

Great place

Very knowledgeable and fast

They have very good computers at reasonable prices!!!!!!!!! And repairs also!!!!!!!!!

Customer service and parts in point.

Been coming here for years, and will be going here for years!

Good service🌟🌟🌟🌟🌟