The best service for this old man has ever received - maybe one equal. This time, I had a real expert on my side. I needed a repair for existing computer - not really possible. Sold me a used machine - inserted my hard drive from unrepairable computer into the used machine. I have an identical machine at a fraction of the price of a new computer. ABOVE AND BEYOND on every measure of quality/value. Thank you.
I have used this company and its services several times over the past. I find them to be trusted and professional. The service and customer service is friendly and efficient. Always worth the price. I recommend them to anyone looking for a good computer service.
I was really nervous when trying to find a place to repair my PC. I’m so thankful I went with this place. They were friendly and their prices are amazing. They don’t rip you off or charge you an insane amount like other places would. This place is fair and honest.I plan on taking my MacBook Pro in at some point so I’ll post a review once that is done as well.
Dropped my computer off on Friday morning around 9:30.. Was told they would call Monday but if they didnt call me to call them on Tuesday. I called Tuesday & was told that the person working on my computer had to go out but they would let me know something that evening. They never initiated a phone call to tell me anything. I go in at 9:30 Wednesday morning & was told the motherboard & the screen was bad. I said I was supposed to have a quote by yesterday so I will just take it with me. He said we will give you a quote but it may not be worth fixing. I said I will take it with me. He said it will take an hour to put back together. I said I will wait in my car. So I am sitting in my car waiting for 10:30 to pick up the computer. The least someone could have done was called back to say we are working on it, give us another day. But I didnt receive the courtesy of a phone call. This is very unprofessional because I did pay the $29 diagnostic fee to find out what was wrong with the computer & the cost to get it going. Kind of sad for a service driven business.
Always great service and fast turn around times. They are always friendly. Even multiple ways to get into parking lot and plenty of parking for customers as well
Prompt service, very knowledgeable, was able to solve my problem quickly. Highly recommend!!!
Well, I took my laptop to Uptech Computer because I saw all the 5 star reviews. I havent used the laptop in over a year so of course I couldnt remember the password for it. Uptech stated that the program that they used could Not bypass the password. I was livid because Im like you all only have ONE program??. If my screen was up and I could see it I would be able to crack the code! Geesh! Anyway, my refund is processing through my bankcard for the Non Diagnostic that wasnt performed. Im going to get me a Brand New Computer because Im sure what I was gonna pay Uptech I could just get another one. I want be returning. Thanks for Nothing
I got multiple quotes to replace the screen on my MacBook Pro and Uptech was by far the best (by hundreds of dollars)!It took less than a week for them to get the part in and it only took a few hours to replace it. At other places, I wouldve had to wait weeks and weeks just for the screen to come in. Great and timely service! Thank you Uptech!
This is my go-to spot for my computer issues. Good prices and theyve never let me down!
This is now my go to shop for pc and mac repair and modification! Not only can and will they repair your system but they are helpful when it comes to upgrading your system as well. They found the part i needed and gave me an upfront cost on parts and labor. I dont believe you cluld ask for more..?
Used a drill and screw extractor to remove the screws that i had wrecked trying to get out from my laptop, for just $29. gave me new screws to replace the ones i had lost for free. friendly service and covid-safe atmosphere.
Ted was fabulous and extremely helpful! Thank you Ted!
My MacBook Air trackpad decided to stop working right before finals. Uptech did an amazing job and I got my computer back within 48 hours and with a reasonable price. Highly recommend!
Uptech Computers was very helpful with my order to get LCD screen replaced on my computer. I tried obtaining quotes from other technicians and they couldnt compare to what Uptech had to offer...not to mention affordable price with quick turnaround time. I received exceptional service and great experience overall. Highly recommended!
I used to live in Memphis TN I now reside in Dallas TX these guys are so good I shipped my ALL IN ONE back to Memphis for them to fix, my hard drive went out and I knew who to call! These guys are the BESTEST!!! I trust them sooooo MUCH and they have never let ME DOWN!!! Keep up the good work!!
These guys are very professional and courteous, My device was repaired timely and they were open to answer questions that were not related to my repair. I have been using their services for years and highly recommend them.
The service over the phone was dry and made me feel like i was bothering them when asking questions
Uptech Computers offered fast and reliable service in the repairs for my computer. I run a business from my home and my computer is essential to my business. I brought my computer in at 9:00am and they made the necessary repairs and I was back in business by 11:00am. I anticipated being without my computer at least 2 to 3 days. Highly recommend Uptech Computers.
These guys are the best! Twice they have gotten my laptop back up and running after it wouldn’t come on. They are reliable and quick. I highly recommend them!!
I have been here a couple of times and I’ve been pleased with the results. The first time was a laptop issue and the second time was a desktop issue. Jordan and the team did a good job of getting my computer fixed within a few days and they gave me the full explanation of what was wrong with my computer. The $30 diagnostic fee is not bad either. Go in and check them out and you will not be disappointed.
I brought my laptop in to be serviced. Laptop was finished within 2 hours. Friendly people, great service, decent price. Definitely recommend!
Took my computer to get service and the turn around was fast and I was pleased with the results. Will be back again!
Very helpful at the service counter, provided good guidance on what was needed. Searched for a used part which saved me additional money, and let provided extra measure of attention to the machine I brought in. Very professional service,. Have used Uptech for many years.
We love this company and how fast they are. We have used them for over 6 years now. Your company can not go wrong with Ted or his team. Very knowledgeable about computers, set up, issues, it and apples.
Im from out of town and in Memphis for Elvis week. Ted was very professional and helped me with what I needed. Very nice staff and the prices on laptops are the most inexpensive I have come across. Would highly recommend for any type of service or PC products. They also have a great selection of hardware. If I could give 10 stars they would have them!!!
Good service. The screen on my laptop was repaired by a week with lower fees than other tech shops. Called me to notify me on the repairs, the price, and the pickup date.
Had my laptop fixed and running right on time as promised. Fair pricing as well.
Not only did UpTech help me retrieve all my data off my broken laptop, but David helped me find the best used laptop for my business. UpTech helped me save $$ and get a great product. Highly recommend their service!!!
Asked to be quoted on a laptop repaste, their tech proceeds to tell me I dont need it and try to charge me a diagnostic fee, and when I insisted I knew what I needed done they refused.
Uptech has been helping us for over 20 years, we are very happy about their service.
Took my laptop in for the shift keys not working. Hadnt even got back to work when they called and said it was working. They blew the keyboard out and said I could pick it up no charge! Ill definitely take any computer problems to them!!
This place is really awesome.. I had files that I couldnt locate from broken hardware. They were able to retrieve them in minutes. Thanks for wonderful service!
👍 Good
The best customer service and speedy service in town. They were efficient and explained everything. Thanks for the great experience in servicing my Mac Book Pro.
Really excellent service. Very effective. Exceptional customer service. Great experience with them!! Broken monitor of my Mac was repaired quickly and with high quality. Strongly recommend UPTECH to everyone.
Fast and excellent service! That had me all set to go in just a few hours and I had thought my computer was a lost cause. Thank you to Uptech for such speedy and reliable service!
Used to go to Cooper Systems, but they always took forever and seemingly always needed to replace something. Uptech got it done in less than a week and were awesome about it the whole time. Going there from now on.
Great service ! Good Price!
DO NOT TAKE YOUR COMPUTER TO THEM!! I was referred to Uptech by a geek squad tech at Best Buy. I figured if Best Buy recommended them then they should be ok, right? Wrong. I initially took my laptop in because my charging port was broken. They did fix my charging port, but when I took it back home I noticed my battery was no longer charging. When I took it back I tried to show him the bars were trying to charge at the bottom of my screen, but then it would just stop. He then tells me my battery was no longer working. There was nothing wrong with my battery. It wasnt doing that before I took it to them. It was charging fine, now its not charging at all. The only issue I had when I took it to them was the charging port needed to be replaced. Now the only way my computer will work is if its plugged in. I paid them $141 for RUDE service and to hear them try and tell me that it must have been like that before I brought it to them and I should be glad that its working at all because they fixed the charging port. I KNOW it was not like that before I took it to them. I had no other problems with my computer before they got it. They are the problem and they refuse to own up to or acknowledge their mistakes. AGAIN DO NOT TAKE YOUR COMPUTER THERE. YOU WILL REGRET IT.
Very helpful and professional. Diagnosed the problem quickly and I was on my way in 15 minutes. Great team.
Great service fast response time. Very informative
Really great experience with these guys, if they know what they’re doing and fixed my computer really well. I’m a repeat customer and will be back when I need any repair or advice.
Friendly, timely and they keep the client well informed. I have always been happy going to Uptech. I drive from Cordova passing other places by just to get the expertise of this group .
Came in and quickly diagnosed and repaired the issue with my iPhone charger blockage, preventing me from a trip to the Apple store. Highly recommended. Friendly, helpful, and perfectly priced. Highly recommended.
They diagnosed and replaced a SSD card for my MacBook Pro. They were very thorough and helpful! Will definitely use them for other problems that may arise.
I brought in my iPhone 6s in order to repair my screen. They did a great job replacing the screen and even went the extra mile to repair the camera as well. I highly recommend them for any device or computer repairs. If you live in East Memphis, this is the place to go.
They were great, thorough and got me back to work. Diagnostics took a while but the issue was hard to find. The price was very reasonable for the effort.
I was very pleased with getting my IPad fixed and working great! So glad my brother told me about this place! Thank you! :) Will tell my friends! :) Mary Perry
They are really great at what they do. My computer issue was solved very quickly. Thanks staff.
More than satisfied with the service received at UPTECH. This place is a complete computer service. Team was so helpful and very nice. Ted and Jordan did their best for me. I think they are pretty good at what they do.
Uptech always help our church and me with our computer service needs.Great people and great service!
Whoa! Just called to see if theyd help with a Samsung tablet issue. Without asking what the issue was, I was told, Sorry we dont work on Samsung. I asked if she could recommend anyone, to which she curtly said, I dont. Bye. and hung up w/o any cordiality. Not at all warm and fuzzy or interested in helping me find a solution. Hey, if you cant service a customer, either have a suggestion on where to turn or show some concern so next time they have an issue w/ a computer, theyd be more likely to call back... Im not so inclined now! :-(
Uptech has been helping us for over 20 years, we are very happy about their serivce.
The experience here at Uptech computer was excellent. Customer services was the best.
Ted and his crew have been taking my company for about 20 years.....We couldnt get by without them! Awesome!
Very friendly and helpful. I’ve been here a few times and have always found what I needed.
Mr Ted the terrific and the wonderful Magnificent Jordan are the best in the business.There awesome customer service and endless knowledge is bar none; My purchase of an ASUS feel like a perfect decision and Im so very satisfied and delighted that I came to Uptech Computers;Thank you again; Awesome business menA customer till the End my friendsBe Blessed
Couldnt have asked for a better company and tech to do this for me. It was effortless. Thank you.
My printer was fixed, with very short time very good. I had went other store it took sometime weeks just to tell you it will take two more days.This is the reason I been coming to Uptech computer . I am very happy about their service.
Ive used Ted since 2003 and he is the very best IT guy in Memphis. He is our go-to man for all issues!
Ted has been our IT guy for 20 years. He is great and professional. If you need it fixed call him.
Had the RAM I needed for my 27” iMac in stock and the staff was very friendly & accommodating.......highly recommend
Have used Uptech for several varying computer issues and have always found them helpful. At each experience they were willing to discuss the issues and help me understand and provide multiple options to fit my needs. They went above and beyond.
Walked in unannounced with my slow computer. I needed expedited service due to my business and the got me in immediately.My computer was ready by the end of the day and the price was reasonable. Ive bought here and have had service here. A+ in my book
Fixed my iPhone SE battery same day very quickly and at a reasonable price. I have not had any problems since.
Great Service!
Ive used Uptech many times over the years and they are fast, competent, and reasonable!
Great service and nice turn around on repair..
Just had windows 10 installed. and a word program.so far so good.
Brought my computer in for repair and was helped right away. Replaced my screen and check my computer out. The techs were friendly and knowledgeable
Very good service reasomable prices! Highly recommend1
Very happy about the service and the price is fair. They fixed my computer and it works fine now.
The service here was fantastic. I couldnt believe they had what I was looking for, an external enclosure for my hard drive. Took my time and looked around and found that they had really affordable prices. Would definitely recommend.
I was visiting town when catastrophe struck my iphone. Water damage and an errant piece of rice that got stuck while trying to dry the phone out. They were able to repair everything in just a few hours. Wonderful service, very friendly. Thank you!!!
Very satisfied with their service. Took it in to get backup of hard drive after water damage and they explored fixing whole computer and got it done. Great initiative and fast and friendly service.
Beautiful job on my cracked laptop screen replacement. Done same day within 2 hours. Almost went with Cooper Systems down the street who quoted me $100 over what I paid here
I gave them my baby aka my laptop after having a horrible ordeal on an airline that broke my screen. The people were courteous and helpful. They gave me a day that it would be ready and it was. The price was reasonable. I love this place!
Very Good Experience w/ Iphone Battery ReplacementNo appointment neededSame price as the Apple storeWalk-in - completed in 1 hourPhone face plate restored to like-factory conditionPrompt, friendly & knowledgeable serviceWill be a return customer
Very fast, friendly and efficient. Do recommend.Updating review for 2020:Uptech is still THE BEST place to go for PC repair.
We have used this service and have been very pleased with all they have done for us. They are efficient and very professional. I highly recommend them .
Uptech Computer is the best! I had a broken flash drive. My computer would not recognize the flash drive. They were able to repair the flash drive and recover all of my files. Thanks Uptech Computer!
Been going to them for years now and they do superb work. I really appreciate them and all they do
Just left and my phone looks like new!!!! 45 minutes and I was back rolling. My neighbor Natasha Berry referred me to you guys
Ted with UpTech has always been so helpful! Any time we are having issues with our computers we know Ted can fix it. Definitely recommend using UpTech for your tech/computer needs.
Great service they let me know exactly what I needed. Good prices.
Great job on my MacBook Pro ! These guys are awesome !!! Larry
Ted has been so helpful, and his services have been a huge asset to our company by ensuring all of our technological issues are solved promptly and thoroughly.
Great company to come to. Very quick and helpful. Reasonable price. I would recommend every time.
Uptech got a screen repair done in a day and a half and for a better price than anywhere else I called - 5/5
I have been receiving computer services from Uptech for many years, and have always been very pleased. Owner is so knowledgeable. Prices are very reasonable also.
Changed out computers with an upgrade and everything works perfectly!
Fast work and very nice people. Lifesaver!
Great fast and friendly service. Owner is a good guy Ive known and done business with 22yrs.
I received very professional AND friendly service here. The person also helped me figure out exactly what gfx card I could purchase to avoid any compatibility issues, as well as assisting me in upgrading my memory. I felt that the price they charged was very reasonable (especially for same day service!) and I also paid a little extra due to how well the job was done.A++ would recommend, would definitely come back.***Edit: coming back. Didnt clean out my case often enough (dogs, fur buildup) and I got an overheat issue, I also think my original HDD might have a failing disk. Will post update later. Store closes in 30 minutes.
I was referred to this place through a relative to get my laptop fix, they were very professional and quick! My laptop is like brand new now thanks to them! Reasonable price as well!
Uptech reload the windows for me, great service, great price.
The guys at uptech are extremely helpful and friendly! Got a perfectly good laptop under 300$
I am very happy about their service.
Excellent same day service. Went out of their way to get my work computer back same day. Would highly recommend.