Odeia is outstanding. I love her. since new management. great access to the company. very knowledgeable. and know how to maintain the property.
Odeia Sanders took care of me quickly and applied discounts to help my finances! She was thorough and to the point.
Ms Odeia Sanders explained all the fees that would be charged. She showed me my unit which was clean. It was just a pleasure doing business with her.😃
Great customer service!! Ms. O in the office is wonderful and funny too!!
I am very pleased with this location. Odeia was very professional and took care of me very quickly. She was nice and honest.
The service was great. Our email never came through to lock in our price, but Sondra took the time to make calls and research to find the information for us. We got a great deal, great attitude, and great service. She moved in a timely manner and i was able to get all business handled and off to work. Definitely would recommend.
Im happy is i good costumers servicesI recommending this place 🙏😎
Professional, kind & courteous. Thank you so much.
Ms. Sanders helped me out find the best unit for my needs. Customer service is great.
Great customer service! Friendly, informative, professional! Ms. O. Sanders is amazing! I highly recommend using this storage facility! The best!
A different management has replaced the old and are very rude and negative. I have since removed my items and placed them elsewhere. I will say the lady I ended speaking to when calling about the issues I encountered was not from that location and ended up being very nice and helpful.
This is the first time Ive come to Devon and the service was superb!!Thanks so much Sondra!!!She is beautiful and sexy and Ill give a review everyday if I could take her out on a date ONE TIME! Yes, so someone relay that message please and Thanks a bunch! VR
She very nice and help me in all ways Sondra
Good customer service & video friendly!!😉 I Recommend 5* Stars ⭐️
If I could give this young lady 10 stars I would... AMAZING LASONDRA
I love the experience! I came in at the last minute and she was super helpful and assisted me with such a great attitude! Definitely recommending this place to others👍🏼
Odeia is the best please keep her around she is very helpful friendly and caring she made sure I got what I needed when I came to purchase a Devon self storage unit
Ofeis was amazing I came to view the online that reserve online it was the are 10 by 10 we looked at another 10 by 12 and I think I went with a 10 by 12 because it was a lot cheaper and she went beyond to get me to go ahead and reserve it that day odeia was very great and helpful and knowledgeable will refer her to someone who may need a unit. Keep her.
Amazing customer service. Ms. Odeia Sanders. Great Access!!!
I was having a hard time finding a storage unit, I stopped at Devon storage and Mrs .Odera was wonderful she helped me and saved my day I refer anyone to go there no stress and no complications
Very great customer service, I’ll definitely recommend this property to everyone in need.
Fast, friendly & straight to the point. 10 minutes top & I was in and out !!! Conversation was wonderful !!
Odeia is a jewel! I received a courtesy before I was set to check. Once there, I tell could right away that she would be a joy to work with. She was very inviting and I didn’t feel rushed to make a decision about a unit even though it was freezing outside! She explained everything clearly so I didn’t have any questions. Awesome experience.
Very Nice And Friend! Great Customer Service
I have had a storage unit here for 25 years and the folks here have always been kind and thoughtful. Thanks for a quarter of a century of good business, best wishes for the New Year!!
Odia sanders she was great on explaining things to me and she took her time so I can better understand the plan that I was looking for even dough I was mean she still stay professional at all time and I appreciate her for that overall she was a good person to me thanks odia I appreciate your service and I will be back to do more business with you thank you
You guys have amazing service and helped me out a lot. Y’all the B.O.M.B. Thank you Sondra and Odeia, y’all are amazing at what y’all do. Purr
Ms Odeia please keep her. Great access to the company. Great help!
Odeia Sanders good at what she does and have good customer service skills.
I visited the Devon storage one day during business hours, and the door was locked. I can see two individuals on the phone. An employee comes to the door and tells me to come back later they were on the phone in a meeting. I guess who cares about the paying customer. They forgot I brought them business. So I called them later that day and canceled my lease. I will take my business to someone who wont tell me to come back later after taking time out of my busy life to go there.
Jake was very helpful and professional.
GREAT JOB TO THE AMAZING LASONDRA, I HAVE 12 RENTAL PROPERTIES I NEED TO GET MOVED TO RENOVATE AND AS LONG AS SHES THERE IM STORING AGAIN THANKS LASONDRA (CUTE SELF)
They did amazing Job, We had an issue but Ladies out there quickly solved it we are so happy with their service and help.To place to chooseThanks!!
I wish I could leave more than 5 stars! This review is not for this location but for its manager LaSondra Gaither. Unfortunately, this past week during Snowvid 2021, the pipes burst at my climate controlled storage at 2700 Poplar Avenue. Its contents were antique furniture from my long deceased grandparents, my parents (also deceased) belongings and cardboard boxes of family photos and documents. My unit sustained considerable damage from flooding (about 3 inches) to everything touching the floor. I live in Dallas TX and have since 2004 which is how long I have had this storage. LaSondra called me with the news about the pipes bursting. She was very kind and thorough and while I have yet to receive a call back from corporate concerning this, LaSondra has been very helpful even though she was just helping the Poplar location with the crisis. A+ customer service!!! They are very fortunate to have an employee like LaSondra!
I had a very good experience at Devon... Sondra was very nice
Very helpful and pleasant staff, Odeia is great.
Very professional and courteous. Explained everything including security and access!!
Thank you so much for helping the Doolins!~Sondra and Odeia
Edit: I loved it at first. Yet, I can no longer give it 5 stars. My unit was robbed while I was out of the country but nobody notified me of it. After spending 4 months away, I found out that my storage was raided, when I called them at the Memphis Airport.Also, they never offered me another container. The prices have also increased, significantly. I dont mind them. However, there are much better companies available.Original: I actually found Devon self-storage by chance and Im glad I did. The general manager, MR. Rodney Garrett helped me at a moments notice.Since my first choice let me down I arrived to the facility within 15 minutes of closing time. not only the Mr Garrett help me but he reserved the spot for me that instant.That small act of kindness saved me about 3 days of travel.Lastly, prices for storage or highly competitive. My storage unit is almost half the cost of much of the competition. I highly recommend!
Hi my name is Pamela Anderson Stevenson, my experience with Devon Storage was a lil nuts! You see there was some more managers there that had moved my daughters furniture without my knowledge and I thought that was a lil strange till I met Ms. Sanders and Ms. Shandra. Ms. Sanders could not find our storage but she assured me that she would find it and I was pleased to get a phone call from her and Ms. Shandra that they had found my daughters storage and I am so grateful! They were so Professional, Nice, and Patient with me and I truly appreciate them and I will continue to do business with them and I will also refer them to friends and family. Thank you to Ms. Sanders and Ms. Shandra for taking good care of my daughters furniture. This is the place to be yall! Yall come through and support these ladies!
Great customer service very professional & informative!
Odeia sanders is very easy to work with and helped me alot
Odea was very nice and professional.
Odeia saved the day - twice!!! She went above and beyond on 2 occasions and I’m so very grateful. She is the epitome of superb customer service.
The office people are nice and they have great specials
Odeia Sanders was great she helped alot service fast
Good place to do business and the best customer service very satisfied with their work
Odeia was amazing! Very helpful! She quick and very informative.
Odeia is the best manager I can ask for she does a great job and has respect for me
Thank You So Much Sondra And Odeia
Odeia sanders took care of me with know problem
I had a wonderful experience service was even better.
Miss Odeia is amazon and very helpful she made sure I was good with my storage and very friendly .
I LOVEEEEE HER, very Sweet, manerable, southern hospitality. She was very groovy 🤝🥰🥰🥰🥰 Miss Sandra
Ms Sondra was extremely helpful and patient!
Ms. Odeia is such a beautiful soul very professional and provided great customer service!!!
I had a great experience with reserving online and the prices were so reasonable, I reserved two units. I also looked into storing on of my cars there because of the great parking rate. Ms. Odeia and Mr. Garrett provided excellent customer service, and none of my calls or questions went unanswered. They were prompt, efficient, and genuinely kind. My moving plans changed, and I had to call them back to cancel my reservation. That process was simple and Ms. Sanders totally understood. If Im ever in need of a storage unit I will definitely choose this location. The customer service is worth it, as well as the great rates.
I’ve been renting here for a year and I always checked on my storage once a month or so, checked it last month and door fell off track still yet to have anyone fix it so I can’t access my unit left calls and emails, took key to the one morning they stated maintenance was coming to fix when I came back for key it was still sitting on counter and manager stated they didn’t have time to get to it but that’s not what u told me when I was standing in office (Rodney)they were on their way to fix it. Still after a month no one calls until they see I had paid for this month so I wonder will I be getting a prorate since I haven’t been able to access unit. Odeia was helping me to an extent but clearly no one cares since it’s not their belongs in storage. First and last time renting from them not professional at all and definitely won’t recommend anyone to go there.
Thank you so much Sondra
Great customer service!
Terri is always helpful around the property. Anytime she sees me she ask if I need anything and a genuine interest in the customers on the property.
Rodney D. Garrett assisted me over the phone in the Facility. I was directed there by U-Haul for storage space. He was very knowledgeable of the storages and there sizes. He took me to see the spaces also. I was Thankful to have such good assistance.
Rodney Garrett is slick and quick to sell and slow to inform. You have to constantly ask questions to get the solid truth, and even then you dont. I specifically asked for him to remove a insurance fee for February when I purchased a unit in January. I pay in cash and he insists on having a card on file. I had to ask two questions for him to finally say its for insurance. I recently found that I was charged 14.00 and it put my account in serious overdraft after I specifically asked if there was a deadline to pay in February. When I asked he said no but he still put me on autopay. I am no in overdraft by -20 plus the 14 because of his lies. I would highly advice to read every line and look past his smile. (P.S. its funny how after he charged me hes somehow NEVER in his office.)
If i could give no star I would they have pest big Rats in the units i wouldnt recommend to no body
Great experience
I had a wonderful experience at Devon’s Self storage. Rodney was the best ever. He made sure we got exactly what we needed. I would recommend these guys to everyone. I’m glad I chose Devon’s self storage.
Awesome awesome awesome customer service. Rodney the manager is very cool, calm and collective. He has the best deals in Memphis. The facility is clean and nice. I recommend it to everyone.
Since i have been renting with them i have experienced nothing but kindness. I have rented at several locations and all staff are friendly and helpful. I am very satisfied.
A great young man, very ethic about his job. Very friendly and handsome, well knowledge. People skills and very polite, and well groomed.
Great management
Very professional and reasonable!!
Ive been renting a unit from over a year and half and my storage has been broken into 4 times.... today made number 4. Insurance company wants an itemized list of boxes of shoes and clothes like thats possible with a toddler... I recommend new management,security, taller gates and motion lights. I dont have anywhere to take my things but I cant wait to stop paying my mo ey for me to keep getting ROBBED.
Very friendly Manager. Very helpful.
I want to say the manager Odea was awesome she corrected a mistake on my lease that was made she didnt stop until she completely finished Im telling she is a asset to Devon storage she is what it takes for management...
Mr Rodney was the Perfect example of Customer Service. He wore a Smile. He makes eye contact and explained every detail of my payment. I would definitely recommend others to come and rent space with Devon Self Storage. Thanks Rodney!
These guys are pros and made the process easy. The Getwell location staff has the friendliest customer service Ive had in a long time. I would definitely recommend the Getwell location to anyone looking for a storage unit
They were very helpful, patient, considering, and last what we all look for very professional. I would definitely recommend a family member or close friend to Devon’s Self Storage. U will be greatly Satisfied & you won’t regret it. Also the storage rooms are nice sizes & they have great specials.
Rodney was super helpful & helped me find the perfect sized unit for my furniture. Highly recommend coming here not just for the prices but for the friendly personality of the employees.
Odeia was so wonderful! She is amazing, down to earth! I love her already!!! Glad I choose this location
Devon Storage was great, the staff was very courteous and professional. Checking out was also a breeze! One stop shop for all your storage and moving needs. I rented 369 and had a great experience and will only rent from Devon from now on!
Great customer service
Rodney was very helpful working with me on getting a unit and explaining fees. Was great doing business with him.
I just met Terri the new manager and she is so pleasant and helpful! So glad to have her!
Terri was Very help and Professional and I’m looking forward to continuing my stay here!!!
The staff were so friendly and caring it made me want to rent a unit there. I stopped even considering to look elsewhere. The property is very clean and the manager was very concerned that it is just me and my two small Minor children. She made sure she selected a unit for me which is close to the office and restrooms. I truly felt that she (Ms.Sandra) put herself in my shoes and chose the best spot she had available for me with a price a can afford. This is to me an A+ storage facility.
Very professional and helpful!
Attention please, just wanted to say that I am certainly please with Mr Rodney for always being so helpful in going above and beyond to assist me in any of my needs, at my storage. Again thanks for being so kind.
Best experience with a storage company! Very fast service also
Rodney and Odeia provided exceptional customer service. They were both friendly and professional. Storage facility was clean and secure. Rodney explained all fees and options for payment. Received gate code, lease agreement, insurance documents, and access in less than 30 minutes.
Rodney, was a very wonderful person. He was very helpful and friendly. The storage we attained was clean and big.
Ive rented at this place multiple times very respectful associate and never had any problems
Upon entering the facility on New Getwell, a gentleman immediately greeted me with a friendly hello. After appearing a bit confused on a product (bubble wrap), he was prompt to assist. Upon leaving, I did learn he was the Store Manager - Rodney Garrett.
Mr.Rodney Garrett was very helpful and an all around nice person Id recommend this place to anyone looking for a storage unit.
Mrs. Odeia was very nice and helpful . She made the process very easy. Love her personality. Will come back if need be.
Rodney, the General Manager, was very polite and has great customer service ! You definitely should rent a space here !
Sweet ladies Odeia and Sondra!!!!
Rodney was great! He got me in at the last minute and was still patient while we found the right one that I needed he gets 5 stars but I only put 4 stars because the gate hours needs to be extended from opening up a little earlier and closing a little late because when youre moving youll tend to run over time with transporting their things to the storage and if youre on a time limit you might be messed up until the next day 24hr gate access will be great in the future everyones time is not on the same time but it would be great for the convenience of everyones time but its just a thought overall thanks to the service Im also a returning customer from 2 yrs prior to this time love the upgrade and Rodney keep up the great work with a great attitude always!!!!
Odea & Rodney were awesome. They changed the parking spot for me to get me the most level spot & are delightful on top of that.
Rodney was very helpful in my selection. Great customer service and will take care of you.
Great customer service and reasonable prices. Ask for Rodney and you wont regret it.