The people working here are great. But every single time I come for something specific, they dont have it! A cord? Out of that one. Dont carry that one anymore. Werent they on the back wall? Right.....oh, mustve sold out. Bluetooth headphones? Only the plug-in. Specific games? Nope. But theyll be in stock soon! That cuddle toy I saw last time? Well, that was my fault. I should have grabbed it when I saw it! Switch bundle? Nope. Switch? Yeah, right here....uh, sorry. Never mind, but probably next week. But theyre knowledgeable and helpful and have lots and lots of my money so either I find something else or come back, so thats something!

It had a good selection of games and accessories it also has a large quantity of Xbox 12 months membership of gold and the price on the gold membership was the same as it would be on the Xbox I recommend if youre a gamer and never been go check it out its worth your time

Cashier helped us right away and we were very satisfied. Great job on their part.

I use to really like this store as the workers were very helpful. Went in there to buy a used game and the employee automatically added a game warranty without me asking. I thankfully caught it and will not be shopping here again.

Ive always loved it here... but ever since scalpers came out, I dont feel theres much in stock anymore.

Great customer service, but games can be found cheaper at other places such as Wal-Mart, amazon, etc.

Clean store. Friendly staff. They are a little over zealous on the COVID-19 policies. We were in and out pretty quick as they were out of stock with the Headset my daughter wanted. They checked to see if we could order online though and unfortunately not. The only drawback is I felt they wanted to push the cheaper headsets (quality cheaper) instead of the nicer bang for the buck.

This was the only store in town that had the playstation 4 camera in stock.

Excellent customer service

I spend thousands and thousands of dollars every year at this gamestop not anymore. went there today to get pokemon card guy said they just got a whole bunch of them but there in the back in boxes he said it would be awhile till they got to them. I Waited 2 hours and they said we have one but there a should be more so I waited another hour guy said nothing but games but there where 3 more boxes they had to go through waited 30 more mins and then I left. If you cant check the contents of 3 boxes Im less then 10 min then your just bad at your job. They could have opened the boxes and checked and let me know but no they did each box one by one and made me wait 3 hours. You have lost my business

They always have something I want. Funko pops to pokemon plushes and all the greatest collectibles.

Clerks always more than helpful and give great tips.

They always have what I need!! The guys working there are really cool and helpful!

Great store. Super friendly staff and a great selection of games and collectibles.

They take the time to explain me everything I want to know

I just want to say Anthony is such a great employee he helped me figure out whats going on with my online order and was a total sweetheart.

Not very good...went in and waited for the cashier to finish with other people and waited forever and we just left, to bad they lost a sale

Friendly customer service. Very informative and honest for their take on games.

Awesome Place For A Gaming Store!Chill People And Great Service.

Has gone down hill most of the games sent even available do I blame GameStop?I blame the stock market ever since the downfall of GameStop stocks the store isnt even worth going to .

It was cool, the guy working there was helpful.

Well maintained store with a friendly environment. Overly pushy on the membership program, but otherwise straightforward.

Good prices on some games and accessories for consoles. But new is better. I bought a used controller and it literally stopped working a day after the warranty past

Five star customer service the guys there were AWESOME and very polite, very informative and, just all-around cool guys and Anthony the cashier gave us grade A customer service

Staff helped me get the best deals games

Great customer service

Awesome store. This place is the best Gamestop Ive been to. The staff is not only friendly, but definitely knows their stuff when it comes to gaming. I feel comfortable enough here to look around and pick stuff up without feeling pressured to buy something i dont want. They will answer your questions and recommend things to you that are related to what you came for. If you are nearby, you should check them out!

Theyre good, straight leading to what you want, though very informative and positively social. However, youll find the common stuff and rarely the last minute goods if your lucky. Usually a store is present and for only you to find what you desire, but when it comes to complicated situations they help and really try to resolve the problem. Seriously just ask and there will be solutions you wont regret. Overall, i think that with all the cool people and tech going on in the late 2015, this local business also has evolved as well today.Thanks guys for the fun and support you bring!

Get yourself a ps5

The gentle men were very helpful

My sons favorite spot.

The staff are very helpful.

Very helpful! These types of stores intimidate me, but they couldnt have been nicer! Very appreciated!

Excellent service from its employees and well like any other gamestop has games, headphones etc.

The staff are very friendly and helpful when you go to purchase a new or used game, they help you find that perfect game or console that will fit your needs and unlike most sales people they dont try to make you buy something that you dont want.

Friendly and fast service

Good selection and knowledgeable workers, this is one of the better gamestops Ive been in.

Good go there

Love the remodel in store, looks great guys !! Much easier to find items. Your staff is so friendly and knows there products.

Best GameStop around. Dibs on marrying the hott manager!

Love this place has all the things my family love and great customer service

Horrible place, and horrible imployes..

Great service

GameStop is really the only store you ever need for gaming and has great used and refurbished options of consoles and games

AA for gamenerds?

On black Friday we purchased the ps4 bundle good deal. But the buy 2 preowned games get one free was a rip off. Payed 75 dollars for just the games new games were cheaper than the new ones.I went to Wal-Mart purchased the same games and for $10 dollars more I got a controller. Ps4 good deal preowned games ripp off

It cool dude rite on

The employees are always very friendly, knowledgeable, and helpful. The store is well kept and always has items in stock.

Love the customer service here. They are so knowledgeable .

Its so awesome here. I live in a town 10 minutes away but come here instead. The guys are super chill and always friendly

Smallest game stop in the world

Went and bought a refurbished Xbox one S and they sold me a faulty one that turns on and off with no display. Customer service was nice but product was terrible.

Been there about 5 billion times. Teenage son. Really good guys at both locations.

Employees were nice asked if I Needed help looking for anything.

Customer service has way improved, come see the difference.

A great place for adults and kids to buy or rent there favorite games to enjoy on weekends and holidays, and u can get everything you need to play the games

Walked in not knowing sure what I was looking for .but when I walked out of there I had purchased a refurbished game console with 3 games .. the gentleman whom helped me I believed his name was Mathew in the merced location a big shout out an thank you the kids love the game .. I need to find more games to our new ps2 ...

Amazing staff! The only thing to complain about are the long lines.

Love gamestop workers are very nice and helpful.

Great prices on new and used games and consoles. The reward system is awesome and my son loves receiving his gamer magazines

My daughters place to go, we Love to go shopping for all her game things,good service and always helpful

Its a GameStop.

Ive been here many times super cool people and great service

Some of the staff here has no idea what they are talking about. A couple were slightly rude and short answered any question that was asked. Great game store, just need to improve the staff.

Anthony has the best customer service skills.

While its a little out of the way for me, living on one of the far ends of Merced, its a pretty ok place.

Cool environment. A bit dim and small space makes it look cluttered. Wonderful staff.

Very nice place to buy games friendly people

Always fun coming in! Staff was knowledgable and helped with my final decision in purchases.

Preordered borderlands 3 very good service

If a price is on a game that should be the sale price you do know California laws dont you...its not not what pops up on Your computer would give 0 satrs if I could

Great place to shop for your games, consoles, accessories, and collectables!! Prices are affordable and with Gamestop trade-in deals buying things that you want has become a lot more accessible. The people that work there are great! Best customer service everytime I walk in and walk out.

I love both locations in Merced. Great service people friendly and very helpful. Great getaway distraction and game adding places. Thank you Merced GameStop.

Allways nice and friendly plus now they have woman working there

Always good there to pick up a new game. The guys are always friendly and very helpful with what youre looking for

The people there are nice and polite.Couldnt ask for better people to take care of me.

I absolutely love this place they have a great amount of games and they always help you if you need help.

Gamestop always gets a bad rap as a business, but the guys here do everything within their power to satisfy customers. They are very accommodating and flexible and in my experience have always tried to make sure Im getting the best deal on my purchases.

The little blong girl who helped us had a super ahitty attitude. She also needs to be retrained in basic customer service etiquette. We tried to turn in our Xbox and she denied it because of signs if infestation which I get is a super generic term for dirt but the way she said it and the actual meaning if the word make you feel a little shame and a lot on the spot. Her bad attitude makes it more uncomfortable.

They gave me false information about my warranty

Great costomer service friendly an extremely knowledgeable with great management

Staff was amazing and very friendly!!

Same as any other Gamestop, so it was very familiar. Employees there were having their own conversations amongst each other, not very helpful but not really rude.

Staff were friendly and quick at checkout.

Love it here. Staff is soo helpful and friendly.

Great games and soon gonna sell old school games too woot woot lol

They have such great customer service here

Good customer service, great variety.

The people there are friendly never had a bad experience there

Clerk Was Very Helpful 😁

GameStop has a multiple selection of games and very helpful cashiers

The workers are very helpful and knowledgeable.

I personally dont like GameStop the company but the local staff there make it worth going in and shopping.

Great selection very helpful

Always pleasant

Great service, Bradly Spicer is awesome

Bought a gift card, not much interaction with the salesperson, pretty cut n dry... but I got what I needed n left!

In and out if you know what your looking for.

Michelle The manager is always super nice and always helpful!!!!

Always greet and knowledgeable:)