Went specifically to the outlets to replace my Oakley sunglasses. There was a sign on the door stating they would be closed for an hour. Walked around for an hour only to return to a sign stating they would be open in another 15 minutes. Walked around some more and came upon a Sunglass Hut that was open. Got my sunglasses there. Sorry. We like the Oakley Store but itβs hard to buy something if youβre not open in the middle of the dayπ
Matthew was a great host, greeted me when I walked in, had a conversation about my Deadbolt prescription glasses, and when I was checking out the line got a little long, Matthew got on a register and helped clear out the line. Awesome customer service.
Great service always Tenley is a 10. All the staff has always been cool and helpful. Place is of great value. Hopefully they will be there for a good while.
Had an excellent experience purchasing my new sunglasses. The associate was very helpful with assisting me in choosing a new frame style. He was extremely knowledgeable about their products. Highly recommended!
I had a great experience purchasing my Oakley Sunglasses from the Oakley store at the Merrimack Outlets in NH. The salesman was very knowledgeable and a great help, I told him what I was looking for and I gave him an idea of a style I wanted and an amount of money I was looking to spend. He found me the perfect glasses I was looking for. The style & price was right where I wanted to be.Thanks for a great shopping experienceSincerely,Jim P
EASY TO DEAL WITH . PRESENT SALE REP .
Great low pressure help in the store and happy with purchases including bike sunglasses and helmets.
I needed new lenses and was in and out quick with exactly what I needed.
Sales person was extremely helpful. Listend to what I wanted and showed me exactly that, no upsell .
The lady who has been there forever is so nice and very friendly.She is very informative and patient.I will recommend this store to my friends and family members !!!
Tenley helped me pick out my glasses and I love them. Shes great!
Great experience every time I shop here. Deals were 40-50% off select items which was close to all of the apparel in the store, and the customer service was great. Tenley was wonderful and very conversational. Thank you Tenley!
Great staff helpful and knowledgeable. The female manager is great wish I could remember her name but regardless she is great. She knows the products inside and out.
Good store. Good staff
Employees were very knowledgeable and helpful on me making my final decision
Very professional and knowledgeable associates working at the store. I would recommend them to.my friends.
Great customer service, was not pushy at all. Thanks for all the help.
Great knowledgeable staff!!
Great glasses, but lost a lot when Luxottica bought them
On a recent visit looking for replacement lenses and parts, (for an old special edition pair). I was met with a team of three employees, that helped me identify the model of my glasses and what lenses I needed for replacement.Each one with the knowledge needed to help me along the way! Great team work by all if them!!! Once I got home and easily replaced the parts, I tried them and what a difference!!! Very happy and excited with my nearly new Oakley Sunglasses!!!I will absolutely be a return customer!!!
Very helpful staff!
Nice attention
Outstanding π
A nice store with a decent selection of items! Some of the known brands are missing here! Not sure why . But other than that you can find some extremely high rated brands here!
I think the manager (I think she was a manager) name was Emily. She was great, super helpful and patient.
Extremely expensive.... more so then sunglass hut.... great service poor selection....
Its Oakley. Great stuff and great discounts
I bought a pair of sunglasses, yesterday. Then found out i didnt like them. But never wore them outside the store. Brought the back today, just to return them. The lady behind the register was rude and said there were 2 giant scratches on the lense. Now im a welder and gunsmith. So im very attention to detail oriented. She and i cleaned the lense. There was no scratch. On top of all that i have a warranty and they come with a 2 year warranty, so your telling me you cant fix them when everything is covered on the warranty.Then she continued to basically tell me im dumb and must not be good at my job if i cant see that.Never going back to this store, i feel like the lady that helped is someone who would call assault charges on you if threw a receipt at her. Maybe she needs glasses, cause she is blinder than a bat.These people didnt look at the glasses like jeweler looking at diamomds when i bought them. But they do when you try to return brand new never worn sunglasses
Just went into the store asked for a price on some gloves there was a guy and a girl working in there having a conversation guys said the prices on the back over from could care less about customer service they were more interested in carrying a conversation amongst themselves last time I go in that store buy anything 12/18 20 4:00 pm
The guy who helped was excellent
Good
Its so lit
It is a small store but it has a good assortment, very good service, good sales, easy access, good parking spaces.
Good prices