I had a broken iPhone X screen. There was a problem with the pixels on the screen. My phone was fixed quickly and for a reasonable price
Pretty Decent place to get your phone fixed. My boyfriend got his IPhone XR fixed for a reasonable price. Way cheaper than what the other competitors were offering and we were in and out in like 5 minutes. Literally FIVE minutes. And he gave us a free screen protector. My boyfriends phone works completely fine.
I had a really bad experience with this place. I went in to have my screen for my Samsung 20+ fixed, and ended up with extra issues. My screen cracked and was not able to respond when touching the screen, so when I took it they told me this was an easy fix and I was to that the front screen would cost 340.00 and since it is with a card it is 368.00, I really needed my screen fixed so I swiped my card and I told them the urgency since I would be traveling international. I got my phone back and the back was now missing the corner piece by the camera Tony offered to order it and take care of it, so I thought ok cool. Fast forward I arrive to the airport and I try to te a picture of my parking spot and my camera isnt working. I called and Julian answered I told him to relay the message to Tony. I flew back from out of the country a few days later and I take my phone in to have the back fixed and now the camera fixed but Tony was never given the message about the camera. The back gets replaced and I get told I have to come back agan.. to have my camera fixed. As I am using my phone I realize that it is not only camera still not working but now to use my phone I have to place it on speaker. I spoke to the owner which he offered to correct it and eventually did so but I truly feel that the service given by the employees was poor. Also, it smelled like straight weed when I took it it tonget fixed, which that is fine if that is what you do but be professional at work.
Fast and friendly staff. Very professional and will be returning soon!
Quick, reliable work, affordable service.
My son had a very cracked iPhone screen. The gentleman was really nice. He had it fixed within 30 minutes. He explained the warranty and overall his customer service was perfect. I would definitely recommend this place. I actually found it by looking at all of the perfect reviews online. Oh yeah, the cost was great as well.
They were able to successfully unlock my carrier locked iPhone for under $50! Great job!!!
He was awesome! I cracked my phone and the screen went black. He was super quick and explained everything very well! Not too expensive either!
They were life savers... They did something minimal that irked my nerves a tad bit but he fixed my phone in less than an hour. I called around for days and EVERYONE was trying to charge me the price of a brand new phone to fix it plus they were saying 4-5 days or needing to keep my phone 24 hours. I called him dropped it off and he had it fixed like brand new in under an hour... Phone looks BRAND NEW.... You were a life saver my guy... Blessings to you and I pray you continue to prosper...
Very satisfied with their work.
Helped with my fitbit
Very nice people. Couldnt help with my phone.
HIGHLY recommendable! They have not only the best price in town, but the best customer service! Phone was fixed in a timely matter with warranty. Thanks John and team!
I shattered the screen on my aging iPhone 7Plus, and it already had a battery with a maximum of 70% charging. These pros take that old timer in and fitted it with a brand new battery and screen replacement, and it was a VERY good price. Thank you all very much!!!
Great service, cool ppl
I have to give a so-so review because today was my first experience with this service. It was quick and fairly priced, and my phone looked brand new after they were done. Then the trouble started. My first issue was that the Touch ID on my phone stopped working for some reason. However, I looked it up online, and it was an easy fix. THEN, I noticed the vibration on my phone wasnt working. I tried going into the settings and figuring out this issue, but to no avail. Upon more online research, I hypothesize that it may be an issue with the new screen on my phone interfering with the motor, for which I plan to bring my phone back in tomorrow. However, I became even more irritated at one final glaring problem. As lack of a proper case resulted in me having to replace the screen in the first place, I find it incredibly ironic that placing my phone into a new case would cause my screen to crack yet again. Im curious to know if this establishment uses shoddy materials, because I have never been able to crack my screen in such a way before. Im going back, but only because I want my phone actually REPAIRED, and I want answers.
Employee was awesome. Fast and easy. Great pricing. Thank you. Definitely will recommend
Excellent customer service! The owner of the shop is very friendlyand has a wonderful sense of humor! The shop was very welcoming. I recommend this place to anyone who has a damaged phone . Customer service is not only above average, but services were VERY cheap. The owner was able to fix my water damaged phone and my cracked screen within 20 minutes! Once again, services were VERY affordable. I will be coming back if my phone breaks again.
Went to get my screen fixed because my camera didn’t work and when I got it back it was still blurry. Phone fell on carpet WITH screen protector on and not only did it crack but the middle of my screen went black. My home button was also loose a week after I got it fixed. Their customer service was great but the actual service sucked. Do not recommend
The customer service is great they have always beenavailable whenever I needed to get my phone repaired.
Id like to commend Mike in the Mesquite MiPhone Doctor location for excellent customer service. Because the phone was for a visiting manager for my company, Mike went out of his way to drive downtown (twice) for parts. Its hard to find people that literally go that extra mile for you. I have already recommended that store to co-workers.
This has been the 5th time coming here and as always extraordinary customer services and very professional and efficient work
I buy and sell of eBay since 1999 as well on Amazon and others where rating is the normal. At some point along the way, after so many transactions eventually someone cant be pleased. I decided on Dr. Phone (Mesquite) by reading the negative feedback, then the attitude in which Dr. Phone dealt with each issue. Impressive. Kieth at Mesquite was helpful, informative and did a great job!
Keith (marine vet) was very professional, upfront and skilled at his trade. Completed a very difficult job soldering a new charging port on a Nexus 6. Not sure if anyone else can around can handle such task. Highly recommend for any phone fixing duty!
AMAZING! Quick in and out in under 20 minutes! Tyler was so helpful and made sure all my questions were answered. Highly recommend!!
These guys were great! Fixed our iPhone 4s back that was cracked in less than 5 minutes for $40. It was a great bargain and very glad they worked quickly. They are open on the weekends, including Sunday, despite their voicemail.
We went in on Sunday at 2:30 pm to find out if they could fix the iphone 5 screen. We didnt expect them to be able to do it since they were closing at 3:00, but thought it couldnt hurt to ask. Mike was super nice and helpful. He told us that it would be 30 minutes. Knowing that we were trying to get to a late lunch he was able to turn it around in 15 minutes. He had excellent customer service!!!! He took the time to also explain the difference in each case that was available in their wide selection. Super nice guy! Super nice place! Super experience!PS~ Hes a Marine so I was glad to support someone who served our country!
They were very friendly and quick! Took just about 15 minutes from dropoff to pickup time. Would defiantly recommend going here especially for the price!
Super fast, convenient and well priced!! Came in randomly to get the earpiece in my iPhone 5c fixed. Friendly service off thee bat, not a super long wait and reasonable pricing. Gonna have to bring my Note 4 to get fixed next
Very polite and friendly staff. Excellent work!
Im not too sure what his name is but he wears a marine emblem necklace. He is very very very helpful I had a problem at batteries bulbs plus the smashed some pins of mine and I got it repaired although had trouble charging the phone still took it back some other guy working there seemed like he didnt wanna take a look at it but I ended up going back when the guy with the marine necklace was working and he looked through my phone and got it to charge from 1-10 his customer service is a 20 man hes helpful and doesnt complain and answers all your questions. I would be returning for sure!
Highly recommend this place! The young man took his time to explain situation of what was wrong with my phone and was very thorough!
UPDATE: I set a password on my phone, and I got locked out of my own phone because of it?? Phone got disabled . I don’t know what it is but the black guy(don’t know his name) always seems to mess up my phone, real nice though. So I took it up there to get fixed and the white guy(don’t know his name either) was there so I explained to him the problem and all he could say was “We only fix phones we don’t change passwords never have never will” like ??? I never said anyone did it’s just that I’ve only ever came to them to fix my phone not to give me attitude. Don’t know if he’s the manager, the owner it doesn’t matter that’s not how you handle business . Lol FOUND A BETTER AND LESS EXPENSIVE PHONE REPAIR SHOP LITERALLY RIGHT AROUND THE CORNER CALLED ‘FIXAPHONE’ I DEFINITELY RECOMMEND THEM THE GUY IS SUPER FRIENDLY AND GETS THINGS DONE WAY FASTER! (Miphone was going to charger $25-not a problem- with a 2-3 hour wait time, Fixaphone charged 20 and had it done in 30 minutes😉)I broke my phone, they fixed it no problem $50 bucks great! Couple days later the calibration started messing up so I took it back to get fixed, they fixed it no charge because of the free ‘90 day warranty’ . Speaking of the warranty, it’s trash it doesn’t cover anything “physical” like a broken screen they won’t fix and I’m not upset about it it’s just that they should have said what all the warranty covers instead of trying to make it sound good. Trust me anything that sounds too good to be true IS! Customer service is okay, no problem with the guys that work up there at all but the quality isn’t great🤷🏾♀️. I personally wouldn’t recommend them but they get the job done for a cheap price.
He was really sweet! Good pricing and he made us feel welcome.
Such great experience! They are so fast and help you understand whats wrong. The best thing is they are open on Sunday!! I highly recommend them!
These guys are awesome and super nice and pretty fast with switching out screens. The only issue that I experienced was with the replacement screens themselves. I had a defective screen which was eventually switched out but now this screen has an odd Yellow tint and glitches really bad. They keep saying it’s touch disease.Update: I went to another place and got my screen replaced. Wouldn’t you know, no issues. My phone does not have touch disease, it was the screens the whole time. And I paid $100 less.
If you want excellent and fast service with Great quality work done, than this is the place to go to.. Thanks to mike my iPhone 6 Plus is looking brand new... I highly recommend this place to anyone.
Im very impressed with the exceptional customer service and appreciable service. From walking in the store, phone call, call back and repair time they were superlative. Highly endorse them! :)
Worst place to buy anything!!! Bought a I pad mini in there for Christmas and before Jan 31 was in there four times to get it fixed went back one more time cause it totally died!! No refund no nothing just pick up your device ohh. No phone call either had to keep calling cause they told me nothing about my device ! Please dont go to these smooth talking white boys unless the screen needs to be fixed.. Nothing major
Second time using this shop. Both time for the teens IPhone. They are a great help and have saved us a bundle by not having to buy a new phone. First time was the screen replacement, this second time the phone went swimming and after a week in rice it still wasnt turning on. Looks like it is probably not fixable. Bummer but at least she has a 5 that just needs the battery replaced! Thanks for being patient and serving us as we walked in close to closing!
Got an iPhone 4 screen repaired here. After I got it back, it kept turning off and rebooting itself. Took it to the Apple Store. They took it into the back, came back after a few minutes, and said, Did someone recently replace your screen? I said yes. They said, Because it looks like someone just slashed up your logic board with a plastic tool. I got to pay for the screen repair plus $200 for a new phone since they destroyed mine. I would have been better off chunking my old phone in the garbage. Would have saved me money.Update to respond to owner: I did return it, assuming it would be fixed. The person at the front counter said it was impossible that they had scratched it as their techs are certified by Apple. I showed them the phone and told them what the Apple tech said, and he just shrugged and said it was impossible. I asked what they would do, and he shrugged again. I said, So, what are you telling me? He again reiterated that his tech was certified by Apple and that it was impossible that they had scratched it. I kind of stood there for a minute, waiting, before finishing with, So...wait, are you telling me theres nothing you can do? You just broke my phone and theres nothing you can do. He just kind of shrugged, looked behind me, and started helping another customer. I walked out.
I took it the there the day my iPhone 6 cracked and they fixed it in less than 15 minutes. I think the price is also fair because they do such a great job. I forgot who the woman was that helped me but Thank you!
Lol this weekend would be my third time going there for the same phone and cracked screen.I really do enjoy how smoothly things go here, not busy,fair cost and in the middle of town! Honestly if you think about it the work done is very cost efficient, most expensive part is the physical piece for said rep.
Best repair store in the area! Been there twice now. Stand up service every time! And knock out job!! If my opinion with worth anything to you, you need to be going Miphone Doctor!!!
Great service here. Very friendly and professional. I had ran over my iphone 6 and i brought it in to be fixed. They had it repaired in under an hour. Tyler is the one who serviced me, he was awesome!
LOVE this guy! My friend recommended him after she has used him a few times! He was very informative about quality of products and probably saved me a lot of headache of getting one of those groupon deals! He had my phone fixed within an hour or so and it cost me LESS than what i originally anticipated! Not only that but he was super friendly! Thinking about replacing my battery and I will DEFINITELY be taking it to him when i do it!
I really love this place highly recommended it to everyone!!! Made my phone look like it just came out the box.! Love, love, love
Great service! Fast fixes and quality repairs.I am sadly a repaying customer but have never been disappointed!!
Quick and efficient. Samsung Galaxy S7 edge power button stuck. Fixes quick
Work in a timely manner and is nice and respectful. Pricing is decent compared to other places that have poor quality work
Needed a quick repair and within 20 minutes we were good to go ! John was very helpful and i would recommend this place to anyone ! Great prices.
I took my iPhone here to get fixed after I dropped it in a pool. They replaced the screen and the battery, but the phone still didnt work because it had too much water damage. Since it didnt work, they didnt charge me. I would definitely recommend them to anyone!
John was very friendly and super nice and he even went the extra mile and helped me out on my screen protector!!!!! I will definitely be back in the future if my screen breaks again!!!!!! 😂
Friendly staff, inexpensive, and very fast.
Didnt end up getting any work done but they were very honest and up front with the condition of my phone and all the options available to me.
Quick easy and hassle free! Great service in a pinch and saved me from having to buy a new phone, which is the lifeline of my business!
Fixed my phone but the new led screen looks low quality. Makes my whites less whites and colors more blurry. I was expecting the same screen when i first got it. Dont come for Android repair, also couldnt fix my ipod 4 a battery. PLEASE REMOVE THE IPOD REPAIR IF YOU CANT FIX 2013 IPODS
Great service have come here for a couple phones now ! Really great job !!
I went in for a screen repair and when I went to pick it up a couple of hours later the home button was very loose and low. The bottom of my screen where its supposed to be white has some small black areas on the bottom as well and the left side of my screen is loose. I would definitely never recommend this place.
Great service. quick fix! I should know fortunately I had to bring my phone back for a second broken screen.
Went it to get an iPhone battery replaced it took no more than 10 mins. customer service was great. they didnt have any accessories for my note 4 or moto x but they are still fairly new phones not even amazon has any good ones. I am definitely going back. great shop. great deals.
Flawless service. Fast and efficient. Look no further‼️
DO NOT USE THIS COMPANY!!! A complete rip off, my son had his phone repaired exactly one week ago and its broken again and the so-called 90 day warranty is not for anything broken. It was a component under the screen that broke and the owner insists that he broke it when the phone has been in an enclosed case since repair (1 week ago)....he was charged another $100....and theres no guarantee it wont break again....how can you have any phone and drop it 100 times before it breaks and not drop this one at all and after 1 week its broken again. PISSED and dont like it when folks take advantage of kids!!!!!
Took in an iPhone to have the microphone fixed because it was not working sometimes, when he tested it it worked but I still left it since it was failing; before that I opened it myself and marked the part and guess what he did not change it it still has the sharpie mark, and still charged me 45 bucks. Scam artist dont go here.
Very good, high quality service. I recommend to everyone who needs their phone fixed📱👍
The customer service at MiPhone Doctor of Mesquite was great! They quickly fixed my phone for a very fair price. I enjoyed my expierience and will reccomend them to friends and family.
Wonderful customer service as well as the only place in town with a note 4 screen. good to know miphone doctor is there when you need actaul customer service. thanks mike!
This shop was the best. I bought my iPhone in for a cracked glass repair and the tech staff was very concientious about their work and delivered when promised. They made sure everything was perfect before I left out of the door.
I paid $130 to get my screen fixed, they didnt attach it correctly and my screen popped out. they didnt want to fix it and blamed it on my phone. I wont waste my money to come back to this crap place.
I really had my device fixed there and they did a wonderful and timely jobbbbb I highly recommend their business to everyone.
Honestly the easiest people to deal with. Great friendly service and they did the repair really quickly for a good price.
Staff was polite, and very timely. Immediate service. Great customer service.
Friendly customer service and prompt repairs! Great combination!
Service was rude and impatient, part arrived two weeks late, and hairline cracks appeared in the screen within days of replacement. Not impressed. Absolutely will not return.
Excellent service, quick and extremely polite. Definitely recommend these guys for any phone repair!
I completely shattered my iPhone 5. Came here to MiPhone doctor and was able to fix my screen within 20 mins as promised. Great service!!
Great repair and great price
Awesome job on repairing cracked iPhone screen, quick and friendly service...and saved 5% with the facebook like!
Dropped my phone in queso. Took it to the doctor now speaker microphone work right now love it
Fixed my phone fast. Service was great!
My daughters phone screen broke. We called Apple store the which over an hour away from us. We needed an appointment was told it would be 2 weeks ! I found out about Miphone Dr by a friend. I called, the gentleman was very friendly said I could bring device that day if no internal damage to phone it would be 30 mts -1 hr to repair. Device itself was fine simply needed screen. It took 20 mts reasonably priced. Will defintely use Miphone Dr again.!!!!!
Fast, Clean, and Efficient and just awesome work on my iPod and Nokia . One of their workers even fixed my Xbox 360 Slim! I loved it! Mike and Keith you guys are awesome.
Quick and cheap! Got my phone done in 15 min and he even threw in a free tempered glass!
Fantastic and speedy service. Definitely would recommend.
Brett was very fast and very knowledgeable about fixing the iphone. 5 stars
Super nice and fast. My new BFF.
Very fast! I love the costumer service
Wonderful, love it here! Fast and affordable service!!! Friendly staff.
Friendly staff and quick and easy process!
My 12 yr old daughter has a apple i phone 5 she dropped it and the screened shatterd like a spider web i called several cell phone repair places and noone had the screens avail because they have to be shipped outside the U.S and because they are so expensive and the 2 places that did where extremly high over $200.00 i called the apple store same thing over $200.00 for a refurb because they would have to replace the phone and her phone was fully fuctional. my insurance to file a claim was as high and everyone else. i work in mesquite and i drove by Mi Phone i decided to go in and ask the guy I spoke to said he was waiting on the screens to come in and that he would call me when they arrive couple days later he called me i brought the phone in he was cheaper than everyone i called including my insurance that i have on the phone he had my phone fixed in less than 20 minutes its perfect now and I spent less than what i was quoted by everybody including my insurance. NOW I HAVE A HAPPY 12 YR OLD WITH A BRAND NEW PHONE AGAIN AND EXTRA MONEY LEFT OVER so i took my extra money and bought a great colorful otter box from MI PHONE. THANK YOU you have a forever customer!
Amazing place with great customer service. Will never go to samsung repair agian.
Best in the business!! Great customer service.
Hands down horrible. On the phone they said it would be a day, once there it was a week and a week later they said they didnt have the parts in. Once i picked it up the once cracked screen was fixed but not even, apps, and pictures all gone, and the camera didnt work. Stood around for a half hour while they checked it which included the tech googling what to do if my if my sd card doesnt show up or how to fix camera phone.I rated poor to fair but really wish there was something lower.
Repeat customer here because of the high quality customer service.
Drop phone found this place and phone was fix in no time. Great place and location
Good friendly Lee service. Mesquite
They were very patient with me after being so faustrated with my charger port not working and they fixed it in no time thank you soo much
We have visited MiPhone several times. Each time we are able to get any of our phones repaired quickly with quality work.
MiPhoneDr. Is the best place to take your phone to get any repairs or to even purchase new or used phone they are very fast with Quality Repairs with great prices. !!!!!!!!!!!!!
Love them! Fast and easy!