Great in stock products, clean store, cashier was very fast and friendly! Supervisor wasnt very helpful but hey...the cashier made up for her supervisors lack of interest. Great job cashier! You made a customer extremely happy!
I love this store. Its my kinda place. Walking through the front door puts a smile on my face. Go as you are...
So I just recently started shopping here because of the low prices unfortunately I have not come across a helpful employee yet. Today I witnessed a very older gentleman ask for help looking for a light bulb, asked three different employees all of them walked away letting him know the aisle number him barely explaining that he had been down the aisle and he just needed more help finally on the third person he asked he was defeated and just left the store. I find this utterly disgusting that you couldnt help an person, walk them walk them to an aisle point them to a specific product they were looking for, especially an older person obviously a veteran on memorial Day.
Consistently able to find a wide variety of tools needed for everyday work, especially working on my car and in the house
Overall they have great prices on everyday tools for around the house. The reason for the 1 star is the custmer service from Jeff! Guy was just rude and very unprofessional.These are the type of people that make a place of business look terrible and have you never return back.The prices on the US GENERAL are fantastic. Plus getting 20% off on each visit with their coupon is great. This location, due to customer service is not recommended.
You can buy all the tools and very cheap price. I always find prices very cheap after 20% OFF coupon.
This store is great! They have everything you can ever need for woodworking. Was really nice and offered her assistance multiple times. Very happy that I found this store!
Looking for an inexpensive electric pole saw and found just what I needed. Staff was courteous and helpful.
Pretty good deals. Its annoying that they want your phone number and address I always decline . You can get a coupon app and bypass all of that
Great customer service. Friendly staff.
Always a good shopping experience, here. ☺
1st time ever going here and they were very helpful
I just visited on the 11th of April, and I found what I needed, and always they be having GOOD SALES.
Please closing times on the website so I know what time and I cant come to your store this is stupid
Make sure ! You check and verify your item has not been a return item!
The product was on sale charge me for full price
The store is clean, under staffing really hurts .The people who are there are very friendly.
Always have everything I need
Should really fix their hours online. Also shouldnt be so rude to customers when they ask if theyre closed since online says theyre not. Terrible cusromer service. Wont be coming back here.
Great and fast service. My wife and I bought a wet saw and they had it to us before we paid for it. Great prices too
Good place to buy household tools and tools for minor mechanic work. Plus there is a lifetime warranty on their house brand tools. And you wont go broke.
Great place nice people great prices.
Good addition to the Mesquite area. If you need quick and cheap tools, visit here. Dont forget to bring your 20% coupons!
Good place for very wide range of tools from very cheap to expensive.
I went to the Harbor Freight location in Mesquite Texas on 08/11/2020 to return a defective inverter one week and 1 day after purchase date. Jeff at this location told me that the purchase has to be refunded the way that it was purchased (debit in this case) . Jeff also told me that the refund would reflect the next day. I asked about a cash refund and Jeff remained adamant about the policy stating the return must be processed on the manner of purchase. I say ok the wait will only be one day, as Jeff stated. Jeff hands me the return transaction receipt and the return policy itself is on the rear of receipt and clearly Jeff is lying about 2 things. I wonder, is there a motive for stores to not want to do returns? Regardless, its unacceptable to lie intentionally to customers and after calling corporate to inform them of Jeffs behaviour, I packed up most all recent purchases from harbor freight and returned them to Jeffs store out of frustration because I can handle a policy, but a blatant lie I can not and refuse to pay for rude and customer. Ill rebuy all of my purchases at northern tool even if its more expensive. I will pay to not be lied to and treated like a paying consumer.
Like a kid in a candy store. Stay away from this place if you enjoy working with your hands building, making or fixing anything and need tools. I need to start a 12 step program so I can help others recover, but before I do Im going to load up on incredible deals on every tool under the sun.
We got there at 6:20 and lady gesture closed when we were parking but the store closes at 7pm ? I guess be there before 6pm.
Tools are good quality and prices that you cannot compare. Only thing the do not stock a set of short wrenches I was looking for but over I enjoy going everytime except when the wife goes, we spend more money
Great place for tools at pricing much better than the big box stores. This location is always really busy on the weekends. A big selection of inventory is nice too.
Great priced tools. Very friendly help
Shop fast and why are these quality tools so affordable? This is a DIY dream. The layout makes finding products simple. Better quality with a price you will like. Leave with a smile!
I have had a great experience with this store in Mesquite Texas. Good tools for most folks. Their tools are far better than youd expect. Great value and quality.
I bought a drain cleaner machine ( Snake)Then I didnt used because I didnt do the job went back to the store and return it they charge me a restock feei dont think is good for the store that theyre client know about this feeI didnt know about this fee my self next time that I want buy something from them I will keep on my mind about this fee
Love this place, amazing prices lots of items to choose from, sign in to be a member and get coupons and specials.
This place had a great amount of hardware for an amazing price!! We got a industrial broom for 10 dollars, a nice rake for 10 dollars and pruning knife for 7. Got to the register and the clerk scanned a coupon for being first time customers. We signed up to get a coupon and promotional offers mailed. Saved 30 percent off already amazing offers!!!
I love harbor freight, some of their stuff is junk, obviously they have a reputation for cheap throwaway tools. But as long as you know what youre doing they have some surprisingly good deals on certain items that are good quality, cheap, and reliable. Floor jacks, hand tools, bullet levels, shop presses, etc. are great buys. As long as you stay away from big power tools like bandsaws and stuff you should get your moneys worth.
Great to buy from a store that is honoring frontline workers in this pandemic!
Staff is getting better, at first, they looked like DONT ASK ME, IM NOT IN THE MOOD.Im having an issue with this Bauer 20v nailer ... Stopped working !!!! In a small project, !! I cant believe it.
Due to my business I had have to visit itToday, social DISTANCE was observedAnd Idid find a lotto discount merchandiseAs well very good assistance about toolsAwesome service very organized andEmployees well trained I am satisfied at allWill be back soon guys thanks
Probably the nicest cashier I have ever came across. I was in just before close to buy some wrenches. 2-12-20, if the manager reads this, please give that woman a raise.
Always enjoy shopping at Harbor Freight. Lots of outstanding bargains on tools and equipment, and even more savings by using all the coupons available. Great associates to help, if you need it.
They have a LOT of everything. If you need (almost every tool) a certain tool, they probably have it or can order it. They have a Web site thats out of this world. Love it. Friendly staff.
Harbor and Freight in Rowlett Texas is sardius place not to shop there is they screw you around say oh let this tell about the 20% discount you cant get 20% off them when they advertise on the all products
If it wasnt for the employees, specifically the cashiers, this place wouldnt deserve 3 stars. Everyday is a sale or clearance. Different stores have different deals so unless you travel to other states the store wont honor that deal. My store happens to only have the little items on clearance.
Harbor freight is pretty good on many of their things. many of their tools are throw away one time use tools but you get what you pay for. This location is well kept. I recommend this location.
Tool store? Check. I like this place but be careful what you purchase here not all products are created equal. Id say avoid things near the register as Ive been burnt by a couple of them. The power tools Ive found are great for home use I wouldnt use them in a work habit or day in and day out use.. also am extended protection plan are just a few dollars on most items Ive bought one and my tool outlasted the warranty. Just read reviews and more from their website .
Always great! Customer service is outstanding
Great bargains for hobbyists and enthusiasts. If you are a professional these tools may not be the best option for you. A very large selection to choose from. Hand tools, power tools(electric and air), tool boxes, tool organizers, tarps, paint guns, paint brushes and much more.
My husbands favorite store. Reasonable priced tools. Makes it easy to find what he wants for Christmas.
Great prices for DIY projects. Pittsburgh brand hand tools, ratchets/wrenches/sockets etc, are lifetime warranty and the easiest replacement Ive dealt with. Great selection of tool boxes and work benches for affordable prices.
Helpful associates, good prices. Always come here for my tool and accessories needs.
Good service excellent prices.
Staff very helpful, found a box set in the back of the spray gun I needed. Everyone is polite and very relaxed. Always a great stop to check on, you dont always need the expensive part from the other big brand stores. Plus Harbor Freight always seems to have a sell going on, or a coupon in their mailer.
Notuch qualitu buth for the price works
Great prices fast service
Non-pro tools cheap! There cheap tool, good for use around the house not for professional use well some are. They had a price increase at the of the year, and the prices are a little high now for what you are getting! Always check for coupons, in the ads read all sometimes they list the same item with 2 different prices.
Always something good on sale and coupons.
Conveniently located in Town East shopping area. Serves North East Dallas and suburbs in the DFW area. Harbor Freight has turned up the dial on Qaulity. They have added new lines in power tools. Overall qaulity is up
Cheap stuff for cheap. It beats full price for stuff that breaks. If I need a tool Im only going to use rarely to occasionally, this is where I look.
Randy the store manager went above and beyond to help us find all the equipment we needed to help the hurricane and flood victims in Beaumont at the best price. Extremely helpful staff as well. God bless!
Great selection of tools helpful staff. Sales associate Margaret provided us with excellent customer service
This place sells every kind of tool for house, cars, home, etc. Its fun to walk around the aisles to find things you didnt know you needed!! Huge store and helpful staff. Prices are very reasonable!!
Harbor Freight in Mesquite, Tx. Bought an Electric Drain Auger, brought it home and used it about ten minutes and it quit. Took it back immediately with the receipt and they didnt drag out a manager or anything like that; they just replaced it. I used the second one twice now for a couple of hours of running it and it has been just perfect for my jobs. Cant brag on the service, so I suggest research what you need first and know what you are looking for. Great prices.
Great
If you do your research and know what you want or need they have some good products at great prices. You just have to understand that most of their products, are not commercial grade. But ... they can get what you want or need done. ..!!!!
People are pretty nice here. The fact that a sale is always going on is annoying. If you frequent here as much as I do, you know its almost a scam lol
Tools...tools everywhere. Lots of coupons and deals. Very busy but great customer service to get an item from the back.
Cheap tools and yet they do have warranty. Definatly not Snap On or Matco quality but so cheap you got your money worth by the time they broke. Yet ask me how many tools i broke and they still honored the warranty lol.
They give you a 20 percent discount coupon, but you cant use it on multiple brands. If the coupon says off ANY item, it should be ANY item. Or should say on specific items.
Love it! Anything you want and need! And things you didnt know you did! And all the gadgets you wanted to invent? Well somebody did and youll find it here! Better have a pocket full of money because youll want everything you see here!
Like a casino, I only take as much money as I can aford to spend. They have so much cool stuff. They have cheap tools for light use and good tools for commercial use, both for much less than the other places.
As the cashier was ringing me out I asked him to give me a minute to find a coupon or special with air compressor I was purchased was not good on the air compressors straight forward and quit to tell me that I cant get 20% off on air compressor... I purchased it anyway at full price I was doing a job off site 50 miles from home the air compressor did not work I put my multimeter on the plug wires use one on the plug wire and one on the ground and it shows the engine is grounded here I am on site can I use with the air compressor brand new I just bought imagine how I feel thanks Harbor Freight
Like a kid in a candy store for the hands on working man and even do it yourselfers. Must visit here for the specialty tools you need for those hard to figure out situations that arise I know they have just the rite tool to make your job easier.
Employees are very helpful. Cashiers are very friendly. Prices are great.
Great prices and customer service.
Decent place to purchase off brand yet reasonably priced tools and supplies.My personal experience with their brand of power tools has been positive.Anecdotally the opinions of others is that heavy day to day usage wouldnt choose these brands, but it has not been my experience.
One of my favorite stores
It has coupons and you can get something free. .
The price very Good. The cashier look tired, kind but not smiley face with the clients. Like a robot just ask: what is your phone number? Need to have people love his job.
The Price is Right the staff is helpful and friendly and Ive gotten some good deals.
1ST VISIT L♡♡k HOW COOL THIS PLACE IS.PRICING IS AWESOME !
Always find good deals. Employees are great help too. I went in for an item the shelf was bare. Employee got me the product fast. Thanks.
I generally dont expect much from discount stores like Harbor Freight, but the staff here always seem nice and usually greet with a smile. Add to that the excellent prices and its a nice experience in my book!
Nice and organized. Grate people...
Good place to get tools. Of all the tools Ive bought there, I only had one problem, a pocket knife, and they made it right with no problem. Usually no problem finding someone to help you find what youre looking for.
Love to go to this store. They always have good products.
Seems to be better stocked than the Rowlett store that i’m morefamiliar with. Perhaps that store has improved in my absence though.Same old deal though.... advertised “Sale Prices” are mostly the sameitems at the same prices every month. If you happen to miss oneitem on sale just wait a few weeks, if you can, and ti will be back again !
Love my harbor freight ❤️
The store was very clean and tidy. As I was checking out I informed the cashier that I was a veteran, hoping to hear that they honor veterans with a small discount. But unfortunately all I heard was that they only do that once a year. Now I understand that this policy was not her policy but that of the companies I asked for a manager to see if he thought that my brothers and sisters gave the ultimate sacrifice just on a certain day of the year, needless to say he was dumbfounded, and had no reasponce. I promise to never shop this store chain ever again. I personally honor our senior citizens daily. It makes me sick to know that my brothers and sisters and I dont get that same recognition.
Its harbor freight. Good deal on most things.
Husband loves this place and I have shopped there from time to time. It’s really not veered toward women but if you need something you can probably find it there.
Nice helpful staff clean workspace.and they had what i needed in stock....
Always a good place to buy tools 4 cheap price to get the job done