Johnson’s Subaru is our number one pick of dealers in the Hudson Valley. We have dealt with other local dealers that simply do not compare to Johnston’s Subaru. We will we will continue to use Johnston’s Subaru for years to come. We highly recommend their knowledgeable staff and service departments. Our salesman Steven B was knowledgeable and kind. He helped us lease a brand new Subaru Outback, which we could not be any happier with. Steven put our needs first and accommodated us. He continues to go above and beyond to make sure that we are receiving top-notch service. We highly recommend Johnston’s Subaru for a new or used car !

Just bought my 2015 Impreza from from Derek. The whole experience was amazing. Derek was a pleasure to deal with. They were fast and reliable. I would definitely recommend this dealership, and will be using them again.

Johnstons Subaru was doing the best they could do for us, considering how their business was impacted by the microchip shortage. As opposed to many regional dealers, Johnstons chose not to increase the price of the new car we bought at all. Several other Subaru Dealers increased the price of many new cars over the MSRP by 10-15%. On top of that, Johnstons salesman Glen was polite, patient, responsive and thorough in delivering the car. Granted, the Outback is one of the best cars on earth, but the fact that it can sell itself could lead to salespeople taking the position of Do you want it or not?, but not the case at Johnstons. Just like the Subarus attention to detail and reliability, Johnstons showed us the very same, and we look forward to working with Johnstons going forward.

We had looked at several dealerships looking for a Subaru Crosstrek without success. Salesman Glen McCartney gave us a catalog to look at colors and options. We could not find the exact car we wanted but realized after searching that there were very few Crosstreks available. When Glen was notified one was coming to Johnston’s Subaru he contacted us. We were happy to get one and thank Glen for keeping an eye out for us. The facility was comfortable to conduct business and the folks at the dealership made our experience positive.

Terrible Service. They dont return phone calls, received my car back with broken turn signals (they were fine when I dropped it off.) The car was for my elderly mother and when I did not receive a return call from the service dept. after leaving several messages over several days, I emailed the owner at the email address listed on their website. Nothing, no response. Very poor way to do business. We will not be using this dealership again. Funny how the dealership only responds to positive reviews...

Bought a new Forester and both Mike, salesman, and Mike, finance person, were extremely helpful with process. When I picked up vehicle was amazed in how much detail Mike explained all the features and buttons on the car. Signing for the loan was very speedy as well as the Forester being registered and plates put on. All personal are very friendly and helpful. Highly recommend for great experience.

Everyone is very courteous and helpful. Salesman was very easy to work with and the service staff is great. Waiting area for service is comfortable with good WiFi when you need to hang out.

Subaru is a great auto and the staff is very friendly. I went to look...found a car i wanted, they even came down in price and did me a favor by holding it overnight. Then when I called and said It is a definite sale, they wanted the non refundable deposit from me. When I asked how soon I can get the car (they originally said the service garage was backed up and the car needed inspection etc...) they THEN told me :Not until the last owner pays up their loan and clears the title. There is NO clear title but they want an non- refundable deposit on a car they cant even sell legally yet...I do NOT care how business is done...I dont do it that way. They lost the sale AND a customer.

It was a pleasure dealing with Johnson Subaru,the dealership is great.there was no hassle, when I get there the vehicle was ready,all the paperwork was completed and the Outback was ready to be delivered. The Outback was in immaculate condition.The demonstration and detail explanation of all the features were superb.Previously I dealt with four other dealerships and none came close to Johnson Subaru. My advice to buyers if you need a good dealership,good service and peace of mind, you will have to go to Johnson SubaruRudy

Best customer service I’ve received from a dealership. Glen was super friendly and helped answer any questions I had. As a first timer, this was a phenomenal experience for me and my family.

Great people great cars I’d do this again and plan to for my next car

By far my best car purchase experience. Sales Associate Jen was very helpful & made everything so easy. She answered all my questions and made me comfortable with my decision. Michelle in Finance dept. was great & worked to get the best deal possible. Everyone was friendly, helpful & happy to see their customers. I am in love with my Subaru and highly recommend Johnstons Subaru for your car purchase.

Just bought a new Crosstrek and had a great experience at Johnstons! Mike and Michelle were both super helpful and a pleasure to work with. The process was painless, even fun. Very good atmosphere, thanks everyone!

Suburus are safe, reliable, and affordable. Johnstons Suburu has an expansive inventory. Ask for Andy! He sold me my Forester for a great price. Hes an awesome friendly personable patient guy. Very knowledgeable too, takes the time to explain all your options and actually works w your needs! He even put a remote start in for me. Go here to buy your car!

Mike Nazzaro was an excellent sales rep.. He went out of his way to ensure everything went well. Michelle Hardon handled the financial transaction & registration of our new car. She is a true professional who knows how to please buyers.

I have to say that Johnstons Subaru treated me like I was not just another customer buying a car. They went out of their way in every part of my purchase. As we know cars are hard to find and everyone is short staffed. But at Johnstons Subaru they really treated me like I was one of their own and found what I was looking for. The General Manager is a great guy and always seemed happy and joking with customers. He really helped make this a fun and stress free purchase. I looked him up on the website and found he does it all and volunteers as an EMT for over 17yrs and flies airplanes. He is the guy I would have running my store if I owned one. Thank you all again for your help and stress free purchase. We will see you guys in 8 months when my wifes ford lease is over.

I love dealing with Johnstons Subaru. Family atmosphere from the sales staff to service. Great employees and the GM Christopher Lee is a awesome person to deal with and even has an open door policy with customers. I love doing business with employees like this. Thank you Johnstons!

Friendly and welcoming dealership! Our sales rep was Jen. She listened carefully to our needs and concerns. We did not feel rushed. They made the process of getting the Subaru Ascent easy and enjoyable. We would definitely return there for another vehicle.

GREAT EXPERIENCE!!! Steve was an excellent sales rep. Very friendly, family oriented, and professional. Probably the best car buying experience we have ever had. We love our Legacy and recommend everyone to go to Johnstons Subaru. Thank You again Steve!!!!

Friendly easy to purchase I waited 8 yrs to get one. I’m excited no more toyotas for me

Brought my 2019 here because of a creaking noise. They claimed a can of carpet cleaner I had under the passenger seat was the noise. I called back to clarify that was not the noise I was hearing and it definitely was not coming from the interior. The advisor was very rude and talked to me like I was stupid, as well as claimed the noise was gone. They offered to have a technician ride in the car with me when I picked it up but I declined because I knew Id rather go somewhere else. I heard the noise still immediately after pick up. I brought it to a different Subaru dealership and they found the problem immediately. Middletown claimed to have inspected the right strut but apparently they did not because that was the problem. I did call to speak to someone else after I picked it up to let them know the lack of customer service I got and they were very nice and offered to look again and I could have a loaner car but I decided to just go somewhere else instead.

First off if I could give this dealership more than 5 stars I would. No pressure from the moment we walked in to driving off with our new car. Dealership is nice and new. Car salesmen was very friendly and approachable. Wasn’t standing behind you all the time. Manager went above and beyond especially to give me a First Responder discount. I would definitely, definitely recommend this dealership. I couldn’t be more happier. Thanks for everything and making my car buying experience nice and smooth.

When i picked up my car the people in the service department were neet and friendly. The glass between you and the service writer made me feel safe and it looked neat.

Everyone there is extremely nice and not at all pushy like other dealers can be. Andy was wonderful at making sure all of my questions were answered, and made the entire process easy and stress-free. I definitely recommend this place if youre looking for a Subaru!

Amazing experience. Our sales guy Steven was great. Best experience weve had with a sales person in all the times weve purchased cars. Very straight forward and didnt try to upsell anything. Went there to browse and bought a car on the spot. Will be going back for a car for myself. Thank you so much. Michelle was also amazing, friendly and professional.

I had an issue that had nothing to do with Johnstons. They handled it like I was family. Even the GM Chris came out to try and help by making some calls. Great team work and the employees work very well together every time I come in. My issue was taken care of and my mom is now buying at Johnstons Subaru.

After a not so great experience at a different dealer, friends told me to go to Johnstons. They were right! There was no angst, and every step of the way was a pleasure, from the initial contact via email from Colleen to the salesman Andy to Michelle in finance. All were pleasant and did a great job, even a month later in helping me with documents.

We found our experience to be wonderfully comfortable, our connection with our agents came with ease and there attention to our needs were met with professionalism and friendliness, overall it felt like we were meant to be there thank you Alfredo and Michelle. P.S. Peaches and Dillon say hello!!

Knowledgeable curteous salesman. Worked with me and explained everything I needed to know. Made car shopping a pleasure. Love Love LOVE my new car and this dealership. Five plus stars!!!!

My radio stopped working within the first month. I have a 21 Forester, purchased in August. Terrible quality. And to have it fixed? I have to wait until the 27th, AND take a day off work to get it fixed. Thats way too long!

I couldnt be happier about my experience with Johnstons Subaru. I worked with Glen who was helpful and patient. I got a fair price on my trade-in and am very happy with my beautiful new Outback!

Fantastic experience. Steve was excellent as well as the rest of the staff.

Sadly, my experience was nothing similar to these great reviews. I came here ready to purchase a vehicle with an excellent credit score and a significant down payment to lower my monthly payment and they basically showed me the door several times. The numbers they kept giving me seemed high and even when they explained it to me, things didn’t add up. I left and spoke with Bank of America about an auto loan based on the figures we had discussed and the monthly payment was $100 different a month! In addition, they offered me the lowest trade in value for my vehicle than numerous other vendors had offered me already and wouldn’t budge on the price, for my trade or the vehicle. Not even a reasonable 2%. I understand the market is tough right now but they showed me a vehicle with significant body damage and one of their floor models had ripped leather seats. Unfortunately, I would not recommend this dealership to anyone. There are better deals and quality elsewhere! Buyer beware of their numbers.

I visited the dealership looking for a new car, and was being assisted by Salesman Steve Bandaronek. Steve was awesome, and never pushy. I looked at a few vehicles and would have gladly given him my buisness. Unfortunately the dealership was running very low on stock and I was not able to buy a car from them, due to the shortages from the pandemic. I would recommend salesman Steve Bandaronek any day if you are looking for a new Subaru.

Very pleased with our new Subaru Ascent and the whole transaction through Johnstons. Andy from sales was very easy to work with and was never pushy during the sales process. He took care of all the paperwork and on delivery day had us in and out of there quickly. With a previous Subaru, the service department was very professional and got us in quickly for our service needs.

Michelle Cotelli and Steven Bandaronek were awesome. They helped my husband and I buy my first car. They were very patient and solved all of our questions. Thank you!

Glen was very professional in his sales effort. We never felt pressured.We went to several dealerships when we were looking to buy a new car.Although many were almost as accommodating, Subaru gave us the best value. We bought a Legacy. We are fery happy with it.

I had a wonderful experience with Johnstons Subaru. From entering the dealership and meeting with Justin Koch to setting up our financing. Everyone was pleasant and helpful. I would recommend them to anyone in the market for a new car.

Amazing, very helpful staff. No sleazy agents here. Would recommend, and buy again from here. Even there service department is great. Ready to accommodate you. Transparent!!!!

Got an amazing vehicle from an amazing staff. Glen McCartney made buying a car easy and stress free.

The service dept was courteous and helpful. Came back to speak w/me when I asked if I could wait instead of getting a loaner car. I was able to wait. Didnt take long. Explained that I have some minor things wrong and did I want them taken care of or wait. I was not pushed either way. Was my decision to wait. They offered to bring my car to me when was done. The experience was very good!

Had a great shopping and buying experience at Johnston Subaru! I went in without an appointment and met Derick Martin at the door! I told him what I was looking for and what I disliked about my Outback, and he listened because he helped me find exactly what I was looking for. I drove the vehicle of my dreams off the lot the next day. Everyone at the dealership was super nice and efficient. Thanks, Derick and everyone at Johnston Subaru!

Great buying experience, no pressure, no hidden costs, Great sales reps, totally satisfied with my purchase, Don and Michelle were great, Ill definitely be purchasing my next vehicle here.

Customer service is just top notch at Johnstons Subaru. Kenny Han explained everything to me as I arrived and it took half the time as originally anticipated. He bid me farewell with a free car wash ticket nearby.

Johnstons Subaru was terrific! The whole staff took care of us especially Andy Carlson! He held our hands throughout this whole process. Handling my crazy questions both on the phone, email, and in person when we showed up to pick up our cool new Subaru!! My wifes mom was in Michigan, We are in Brooklyn and Johnstons Subaru is upstate New York. We bombarded him with requests and assistance and he answered everything with care!Picked us up at the train station and first class service to even sending a text with my favorite Sirius XM radio station on the screen to assure me it was in our car!!! Highly refer them to anyone looking for First Class Service all the way through what can be a very intimidating process! Lory and I thank you Andy!! BYW even the sitting in the office and going over the paper work didnt hurt either- good bed side manner!!! Much appreciated!

The car itself is beautiful, drives great Here comes the BUT. Within 2 weeks of owning the car the wiper blades started coming apart and there is something behind the dash that shifts left and right when I make turns. Havent had the time to return to the dealership do to my working hts.

After having no luck with another Subaru dealership I turned to Johnston Subaru. This was my first time financing a vehicle and I was nervous! My friends told me to be careful, dealerships are out to scam you, don’t let them know you’re desperate for a car. I walked in expecting the worst. Then I met Andy. After a quick chat we sat down and he asked me what I was looking for and what my budget was. I told him my numbers and what I was and was not willing to pay. We found a few cars in my budget and we test drove. At no point was a car pushed on me or did I feel like I had to leave with a car that day. It was so easy and awesome! We even had a few interests in common. Andy walked me through the whole process and followed up with me and made my experience a breeze! Idk if Subaru reads these buuuut give Andy a Raise! He’s awesome and I’m so happy with my new car! I’m definitely coming back if I find that I need/want another car, I hope you’ll be there Andy!

I went to see a car. Got the best salesman, knowledgeable, professional and patient. Cant wait to go back and pick up my new car!

5 star service, friendly people.

My second purchase from Johnstons Subaru. Handed my 2018 Crosstrek down to my daughter and purchased a 2021 for myself. Fantastic Service from Jen Ropiecki for both purchases!!

Waited a week and a half to find out my used car couldn’t be sold to me because it required to much work in the shop. After being told it would be ready in two weeks for pick up. They should not be posting cars on the website, listed for a price if they don’t know if they can sell a car at that price.

I recently bought a Subaru Forester at Johnstons Subaru in Middletown and what a great experience it was! Ive purchased several cars (new and used from dealers) in my life and I usually dreaded the experience.... the looking, the haggling with the salesperson, all the paperwork...From the moment we walked in the door and were met by Andy Carlson, it was relaxed and enjoyable. He answered my many questions, gave me several options, and worked to find me the perfect car.....that fit my needs and budget. I cant say enough positive things about working with Andy! He was extremely knowledgeable and you would have never thought he was a salesman but a friend chatting about cars. He made the whole process easy and fun. I love my Forester and am happy every day with my decision and the care I received working through the car-buying process! Thank you! PS And, Andy continues to touch base with me periodically to see if I have any questions or concerns!

This was my first visit to Johnstons Subaru. I called for an appointment for an oil change for my 2021 Legacy. They scheduled me for 9:30 am. I waited 2 hours for an oil change and was upset having to wait that long. What is the purpose of having an appointment?

What a wonderful experience I had. Don treated me like a family member, he made sure I understand my car bells and whistles. Thank you Subaru 😗

Friendly staff. I bought my car here and always take it here to get serviced. I dont feel like they always try to up sale me or take advantage. They honor the coupons I bring in. And I love how organized the drop off situation is in the new building.

Great experience at Johnstons. I worked with Andy Carlson - who is friendly, knowledgeable, and just fantastic - and he and the rest of the team helped make my new car buying experience so smooth... Ive dealt with more complicated car rentals and I was buying a car here! I highly recommend.

I love this place, great service with super knowledgeable and friendly staff- - no pressure. Was a joy to go in there and look and ask questions. ( I bought a 2021 forester which I am SOOO happy with.-- and I feel like I got a good deal.

I love the sales and finance portions of Johnston’s Subaru. I’ve purchased several vehicles from this location. However, the service portion needs restructuring. Every time I come for the express oil change it takes 2 hours plus. I travel about 45 mins and always call ahead. They should return to an appointment based system.

Bought a used car/suv here. Salesman was very helpful and not forceful at all. Didnt try to sell me on things I really didnt need or want. Financing was great, everthing was explained and any questions I had were answered. Parts department was helpful as well. Feel like I got a good, fair deal with my purchase.

We bought two used Subarus today and the entire process was incredibly easy, friendly, fast, and professional. Steven was an excellent sales rep, zero pressure, tons of great information. Karen in finance was great to work with and made it all so simple. We are thrilled with our new (to us) cars and excited to be Subaru owners! Everyone at the dealership wore masks and took care with covid precautions. Thanks!!

Very good experience buying Forester. Blake Kilcoin salesman was excellent!

Too expensive for a used car with miles. Purchased elsewhere

My wife and I just purchased a 2021 forester from Johnstons and were happy with every aspect of our buying experience.. Our sales rep, Don Winner, was the best...The entire team was a pleasure to work with....and BTW, we love our forester.....thanks Johnstons Subaru....

I had the pleasure of working with Michelle H at Johnstons Subaru. She helped me narrow down some vehicles all before arriving at the dealership. She was extremely knowledgeable and was able to help me find something that would suit my and my familys needs. She made me feel very comfortable from going over vehicles to test driving a Forester and ultimately deciding to purchase. I was treated like family and Ive never experienced that at any other dealership. If youre visiting Johnstons Subaru, I would recommend asking for her! Thank you for all your help Michelle!

I haven’t had a new car in quite a long time and really wanted to check out the Legacy. Michael and Don answered all of my questions and let me take a 2020 out for a test. Beautiful car. No pressure and actually came back with my wife for her to check it out. Another test drive and I was sold. Both Michael and Don were very helpful showing me the extra’s. I would definitely recommend the car and the dealership.

We were very pleased with the service we received from Mike Nazzaro. He was knowledgeable and good with follow-up. We received the car a couple of weeks earlier than had been projected - a nice plus.

I love it they make you feelblike family

Very happy with my choice and staff was very helpful and efficient; I was out with my new (used) Subaru pretty quickly, and the service from Justin and the financial team was fantastic.

Very professional and accommodating during this Coronavirus time. Blake and Michelle are amazing 😊I love my new car!!!

I love this dealership there is no pressure to buy, everyone is so friendly and inviting. Best experience buying a new vehicle, many thanks to Andy Carlson even the sales manager Jake Booth, cant forget Karen. Everything was done before I got there to pick up my new car. Wow so surprised and amazed at their service, I recommend Johnstons Subaru and see Andy Carlson if youre looking for a new car.Subaru impreza.

I wish i could say their service department has gone down hill but it was never that good. Highly unorganized and many mistakes. I sat 1 time for 3 hours waiting for an oil change and come to find out they never even knew my car was there. I often also lose stuff every time I take my car there. Expensive $400 glasses gone. Another time my car wasnt working right because some thing fell in my engine filter. Because I said I dont want to replace it only clean it they threw the stuff back in and left my car like that. Another time I asked for a inspection and they didnt do it and wanted me to wait like 2 months for an appointment(never have this issue at honda). Sad because I like their cars but this will be my last Subaru car. Saying sorry doesnt fix the issue.

I decided it was time to buy my first brand new car so in August I visited the showroom and met the salesman Alfredo. I knew I wanted a Crosstrek and he showed me around a 2021 Crosstrek Sport. I test drove one and he was super helpful and a real down to earth guy. Wasn’t like most salesman, in the sense where he didn’t try to screw me or make me buy anything extra that I didn’t need. I test drove one and fell in love and he was super helpful the whole time. Fast forward to January and I had to bring the car in for its first service. With buying the car I get 10 free oil changes included so I brought it in, they took the car right in immediately for me, and within no time the car was done and ready to go. No hassle, no issues, nothing. In and out. I would recommend Johnstons to everyone I know!

I walked in and was helped by Derek at the dealership. I had an idea of what I was looking for, but also wanted to know more details about the cars. as soon as I asked questions, Derek was very knowledgeable and gave me the answers to my questions which helped me decide and I made up my mind and purchased my forester. very happy!

I purchased my first car from this dealership and had an amazing experience. Michael Nazzaro took good care of me and made the whole process simple and stress free. He was professional and was able to give me a great deal. I am extremely happy with my car and I am so thankful for Michael and everyone at Johnston’s Subaru.

Maureen in service is great. Just bought my 4th Subaru from Jen in sales. Shes a great salesperson. Helpful and knowledgeable. No pressure to buy.

I purchased my preowned 14 Subaru Legacy in Feb of 2019. My experience with Johnstons was and continues to be excellent. Knowledgeable, flexible sales staff helped narrow down my wants and needs to find a great sedan. Finance was simple, fast, and straightforward. Service has been thorough, swift, and seamless with reminders, courteous staff to explain things simply to a non-car guy like myself. And to boot, the service is partnered with Wash Co across the street for great deals on car washes at your own schedule. I wish I lived closer or that theyd open a east of the Hudson River branch as Im thoroughly impressed and satisfied by the Johnstons brand.

We just purchased a 2021 Crosstrek. This is the fourth Subaru we have purchased from Johnstons Subaru. We have always been treated very well by the sales people. We have all of our Subarus serviced there and have always been taking well care of especially by Maureen.

We had such a great experience at Johnstons. Greg and Michelle were wonderful to deal with and helped us every step of the way to find the car that we LOVED! Plus, they are dog friendly!

Blake was super helpful and went above and beyond to meet my families needs for our new Crosstrek. He answered all our questions and gave us a great deal. My 6yo son loved him and would highly recommend him as well 😁

Absolutely in love with my new legacy, my sales person Derek, sales managers Tony and Jake, and finance manager Karen were amazing! Extremely understanding of my situation and really helped me through it!

We had an absolutely flawless experience at Johnstons Subaru. We were able to purchase our car entirely by phone. When we picked up the car, all the paperwork was ready, the car was prepped, and we were on our way in literally 15 minutes. How could you beat this?

It was great, Jen R is awesome! Definitely going back soon.

Brandon Quero in parts is an excellent ambassador of Johnstons Subaru. I have received his assistance countless times and he has consistently gone above and beyond to deliver excellent service to not only me but my family and friends. I will continue to go to Johnson’s Subaru because of Brandon and employees like her.

Fantastic service! My husband and I have our new subaru Impreza thanks to Kevin. Really professional and helpful. With a great attitude! We definitely recommend it and well come back for my new car soon! Thank you !

Terrible experience with sales dept and finance.Several miscommunications by salesperson, and finance person. Stuff happens, I understand, but when the finance person accuses the salesperson of being less than honest, it gave me pause.When I showed up for the pickup, the Salesperson stated I did not arrange my insurance and the car would not be ready.When I reminded the salesperson that he,In fact included me in a conference call with my insurance co. and insurance was in fact was in place, the salesperson would not acknowledge his mistake, and again honestly, was insulting, and continued to impute my honesty.Actually there were several other instances that occurred as well, but want to move on.Honestly, the product is great, but it was really the worst car buying experience I ever had.Would recommend Subaru, but definitely would not recommend purchasing at Johnston Subaru.Worth the ride to another dealership.

Great experience every time I go there

Incredible staff, knowledgable and thorough. I have been a loyal customer for 7 years and have bought 2 Subarus here. But what makes me keep coming back is the service team. Maureen and her staff always provide me and my family with 5 star service, that we feel like part of the Subaru family. Service and parts are the foundation to Johnson’s success. They make me feel safe on the road and knowledgable on how to keep great maintenance with my car!

Very happy I came to this dealership. From the dealer Steven to Michele with finance. Very non pushy and they know their products. They threw in many extras and continue to follow up via email with how the car is running. They offer a great bumper to bumper five year warranty on certified preowned vehicles besides from the existing powertrain warranty that came with the purchase. I would recomend this dealership to family.

I purchased my first car and I love it !!! If you need any help Just ask for ANDY he’s the man!!!! He was very helpful and the process was easy in my opinion.

Very disappointed I went in to the dealership because I was looking to buy a Subaru legacy the receptionist was very pleasant but when I went to talk to the salesperson he was very short on his answer and it looks like he didnt want to get up from his chair, so I just walk out and the only thing that he had to say was thank you for coming. If this dealership wants to make sales they need better employees that they actually want to do their jobs....

I bought a Subaru from them 8 years ago. I have already sold this car many years ago. I am still getting letters from Johnstons that they want to buy back my Subaru. I even moved but they somehow have found my new address and keep sending me letters. And I keep getting calls, texts and emails to buy extended warranty on my Subaru. I have told them numerous times I dont have the car anymore and to remove me from their mailing lists but the junk mail just keeps on coming! You are forewarned, buying from Johnstons is a lifelong commitment to Johnstons junkmail.

Fantastic sales team. Justin was helpful and so was Tim. Michelle was such a great help with the paperwork. Great experience.

This was our first official lease ( previous was lease trader so it wasnt the same as we basically took what was there ) It went so smoothly. Justin was so helpful and not pushy at all. He gave us time to think about it and held the car while we did. We were looking at either a Outback or a Honda CRV and he worked with us to make Suburu a comparable deal. He went through everything the car offered and helped with the differences between the outback and forrester and let us test drive both. It was a very pleasant experience. I would certainly recommend Justin and Johnsons Suburu dealership to friends.

We had to have repairs done on our damaged car and we couldn’t be more happy with the quick turnaround and service! The staff were easy to work with and friendly. Thank you Johnstons Subaru!

I had the pleasure of working with Michael. Michael was very friendly, knowledgeable, helpful, and seemed interested in helping me from the moment I arrived. My mom had recently got surgery and Michael was nothing but great to her. He constantly asked if she was okay, if she needed ice or a chair, or simply something to drink, which I really appreciated. Basically, he made us feel comfortable and it honestly felt like I was talking to a friend rather than a salesmen. Initially Mike found me a used 2014 Impreza, but it didn’t work out so he was persistent in finding me the right car. We eventually found a 2017 Impreza and I love it. Thank you Micheal! If you happen to go to this Subaru, ask for Michael.The only downside is that my car has two different hub caps on them. I reached out to see if I could get that fixed but haven’t gotten a reply yet. All in all, if you are buying a used car make sure you look thoroughly to make sure everything is right lol. I didn’t notice because I purchased it while it was dark :(

Horrible customer service. Brought my car in three separate times and twice was told it was all fixed, only to drive home and all the lights came back on. Third time they had my car for a week told me they couldnt fix the issue unless I had all receipts of my oil changes. Put about 266 miles on the car over the time they had it.When I called back a fourth time they said they could no longer help me with my problem even tho it was still under warranty. I eventually called Subaru of America, brought it to another dealership and it was fixed in two days. I will never bring my car to get service in this shop ever again. Extremely unprofessional.

Service department is great! New facility is beautiful, clean and following all the COVID-19 rules. I’ve had the good fortune to deal with Maureen in the past when my husband got his Subaru from Johnston’s. She is personable, knowledgeable and helpful always. This time I bought a used Subaru from a private owner, had questions about setting up my phone to enable hands free use and decided to ask for help from the experts. I showed up at the service desk, and Maureen connected me with Cameron, a true tech wiz, and in a quick minute he set it up! He’s worth his weight in gold.

We just took delivery of our second vehicle from Johnstons Subaru. Justin, our salesperson for both cars was great (again). He is knowledgeable, friendly, and listens to the customer. Also Justin provides excellent follow up after the sale. Justin, Tony, Mike, and Jake all make you feel like family members and go the extra mile to meet or exceed your expectations. The new facility is top notch.We would highly recommend them when looking for a car.

Got my new Subaru about 6 weeks ago, i couldn’t be happier. Derek,, Michelle and Jake made the whole experience very easy. Would absolutely recommend.

Had a quick, easy and pressure free trade in. Andy Carlson & Karen were amazing and very accommodating. I highly recommend Johnstons Subaru.