I brought my Prius in to repair a cracked bumper. Santostefano exceeded my expectations throughout the process! The drop-in free estimate was reasonable, scheduling was easy, and the repair was done on time. Original parts were used, and the car looks beautiful! I was also so impressed they thoroughly washed the car inside and out. I’m so thankful for an honest, fair, pleasant experience here. Excellent work and service. I highly recommend them!

This place is highly recommended. The quality of work and customer service of this body shop is top class. I brought in my black 2016 E350 that had a dent on the rear bumper. They did such a good job it looks like nothing happened to it. The blending is top notch, many shops struggle in that aspect of body repair. Whoever they have doing the blending is certainly a master of their craft.

I had an accident With my 2013 Ford Fiesta right after Christmas. The shop in Portland was closed so I brought it to Santostefano’s because they were not only open but got great reviews.They not only did quality work, but they were very accommodating for my circumstances. I was scheduled to go to Florida and they said if they finished the repairs while I was in Florida, I could keep the car there until I got back at no extra charge. The dealership ended up sending the wrong part which delayed the repair, however even though it was not their fault in the delay, they offered to deliver the car( even though it is against their policy during COVID). Great service, quality work and very accommodating!

I was very surprised at the professionalism and the fact that they are advanced using technology to get ahold of their clients through text. Not everyone has the time to sit on phones all day anymore. From start to finish things were explained and in between I was filled in with the status of my vehicle.My expectations were set high only because I heard great things and they definitely delivered. I wanted to give my business to a place that was reputable but also a “mom and pop” shop. Without our local businesses our economy wouldn’t be where it is today they are our friends, our neighbors, our community. They deserve our business. They’ve been in service since 1973 obviously something is going right here.I loved the finishing touches the detailed car which I have 2 kids I can’t tell you when that’s happened, but most importantly they didn’t just thank me for my business they took the time to write me a thank you card. There are key elements that have been placed here, and I’ll never go to another auto body or recommend any other again. I thank you for treating my car as if it was yours and taking great care of it. And the customer service made me feel like we are now just friends!Daniella

So on August 4th 2020 Middletown CT suffered a horrible windstorm, which caused a limb to come out of a tree crushing my garage onto a new (2020) pickup truck.I took it into santostefanos the suggestion of a friend. While the repairs took a bit longer due to part shortages, which is totally understandable as its a 2020 after all.Upon pick up of the truck the repairs had the truck looking good as new externally. While the inside had been cleaned to an obsessive degree. I swear the truck is cleaner now than it was when I picked it up from the dealer.They worked with my insurance 100%, no issues there.I will be using them again, if need be, in the future. (Hopefully I wont have to but you never know!)

For the second time, I left my Elements back door open and ran into my garage door as I was backing out. The door frame was warped and beyond repair and had to be replaced. The first time Santostefanos was able to find a door in the same original color. The second time they had to paint the door. Both times they did a great job with the repair and within the timeframe stated. I paid no more than was estimated. My husband has also used their services to paint the grill of a car we just got that had some paint damage. Very pleased with the work done on both our cars.

Awesome work on my 2020 Chevy Silverado! They did a fantastic job, were very fast, and great communication. I will be bringing my 1975 Ford Bronco down to them this year to touch up and repaint. Great place!

My shop has been doing buisness with the Santostefano family for many years now. Always a pleasure to visit when delivering parts. Even after the passing of Sebastiano, they have continued his commitment to professionalism and kind, honest service. High recommend bringing your vehicle to them.

Great Body Shop, my beloved Mercedes took a Nasty rear end hit, Now it looks like nothing ever happend and my trunk lid even works better than before !

Love how they operate!! They replaced my daughter’s bumper and found a way to reduce the original estimate. They are friendly, thorough and prompt!! Next week they’ll be fixing one of our other cars and their estimate was SO much better than a place in Wallingford. I wholeheartedly recommend this business!!!

Even as a cousin, I am always impressed with the flawless work that is done, completed and on time. I have also used Santostefano Auto Body for my classic vehicle. The paint on my 51 year old car matches perfectly.

After a low-speed collision, I took my Subaru Legacy in for a door replacement and fixing of a dent on an adjacent panel, as well as reattachment to a moulding part that came loose. They got me a used door and repainted it with the proper color paint. They blended the paint on the same side door to make them match. Im very pleased as it looks great like nothing happened to the car. I was appreciative that they were honest about what could be done and saved me ~ $1000 relative to the nonsense the dealership offered, which also didnt want to reattach the partially hanging off part and wanted $500 for a new piece that could just be fixed with fasteners. I will happily go to Satnostefano again if I need work done.

What a great experience I had with Santostefano Autobody. Their quality of work and the care of detail is spotless. I brought to them Jeep Larado after an accident. After three weeks i was already on the road!! Great work!!

This is my go-to location for any of my auto-body needs. The owners are pleasant, thorough, responsive, and reliable. With Santostefano, I know I will be treated fairly and that is something I value.

Great business! Always informative, very friendly, beautiful smiles in the office to greet you! Got the work done well! Detailed the vehicle for free!When I picked up my vehicle I didnt recognize it because it looked so beautiful! I fell in love with my vehicle again!Definitely use them in the future!

Staff is great, treated me like family. Made my Range Rover look just like it did before my accident. And they even vacuumed my interior #aboveandbeyond

Recently had work done by the team at Santostefano Auto Body and couldn’t be happier. Sabrina and Adriana were extremely professional, knowledgeable and accommodating. I highly recommend their shop, and will use them in the future.

Its been a couple of months since I got my car back and Ive got to say, its been a pleasure doing business with the ladies at Santostefano! Not only were Sabrina and Adrianna total sweethearts throughout the process, they handled everything with my insurance company, saved me money, and most importantly - my ride looks great! Not to mention, they hooked me up with a free detail and coffee mug! Thanks a million Santostefano! Please support these two independent women and their family business!

If I could give them more stars I would. The owners are great, they helped me through the whole process. Answered all my questions happily. I was new to the Middletown area, so when my accident happened I asked around and did research online and everything pointed back to Santostefano. They lived up to their reputation! I picked up my car today and it looked perfect. I worked at an auto body shop many years ago so I know what to look for. Paint was perfect, no lines in the inside panels, usually thats a dead giveaway that its been repainted. No fisheyes on the paint, and if there was any blending I couldnt tell. Overall amazing job! Great family owned business, Im a customer for life!Keep up thre good work!! 🙂

I had a small dent from pulling out of a driveway that had stone pillars on either side on the driver side bedside of my truck in front of the front tire. The dent was in a difficult location with a lot of intersecting body lines. I brought it to Santostefano Auto Body to have it fixed and you cant tell it was ever there.

Had a dented front door and had taken it here to be replaced. They truly go the extra mile and do great work. Thank you!

Very helpful and my car looks great!!

This is a great family business handed down from a grandfather to grand daughters. The owners really care about their customers, and the shop takes great pride in their work, always striving for perfection.

Very professional

Repair was made quickly and was great quality.

It was a long time ago when the boys here worked on my mothers Chevy Lumina, and from memory they were so professional about everything dealing with auto mechanics among other things.