I love Honda Cars, Ive never had a bad experience. When I need service I use SHANE as my go to person. Very knowledgeable & personable. All the people working there are extremely friendly, which make it even more a pleasant experience. I recommend Honda to all my friends looking for a new or used car. Honda keep up the excellent work.

We purchased our car in 2017 and been back for service many times. They have always done a good job and in a timely manner. The waiting area is very pleasant as well.

I love that you get a report on your phone before your car is done. Very friendly and clean.

Anthony my service advisor is a great guy..He knows his job well and is a straight forward guy.

Service was great but prepare to spend 2 hours minimum with appointment for oil change

I when to get a AC pipe. The service was excellent 👌 the price was fair.....you cant go wrong with HONDA.

Great ServiceWas in and out in 1 1/2 hours fixes the problems thanks 👍

They are expensive but they get the job done right. The staff is excellent and extremely professional.

Waste Lot of time running Back and forth cause cant fix tge first time

Shane Smith was very attentive to my needs while going through the process of getting my car fixed. Ty shane.

I traveled all the way from Brooklyn to service my car at Middletown. Why? Because this place is ALWAYS prompt, friendly, expeditious and is conveniently located, and the waiting area (especially considering now during COVID) is comfortably ample. They are a service to their industry.

Awesome service

Have a good inventory of parts and can order any factory part you need that they dont have.

Its service is premium your greated with respect, your car maintenance is very detailed i love the service

GR8 salespeopleAnd service

Awesome Service!

Christina V. is amazing. She goes out of her way to take care of her customers.

Excellent Service in sales, financing and customer service. Will definitely and have already returned for service and to get another vehicle.

Dylan Matthews, my service advisor, went above and beyond in his efforts to assist with my 2017 Accord Touring V6. 1st time at Middletown Honda. Wont be my last! Thanks Dylan and Middletown Honda. .

Theyre very quick to get your car serviced and very helpful.

Nice people. Trying to do a good job. Always seem to have a couple of rough edges.

STAY AWAY FROM THIS PLACE. I got brakes done a year ago, they told me I needed new ones. I looked at them myself, wheels were not taken off and they voided my inspection sticker. I went to a local shop and they checked brakes said they were at 80%. I use my brakes lightly and knew I was lied to. Unreal business practice.

Great service.dylan was great

They are a New generation Dealership who puts the customer first.

I am a single mother I have a child in sport so I am always on the road. I have been looking for a new car. I saw somthing through my job and I call milddletown Honda. A nice gentleman answered the phone asked me for the stock number. I gave him the #. And I was told that the suv was still available. I tried to make an appointment for Saturday and I was told that he could not guarantee that the suv would still be there. Never was I told about the error in the price that was posted. I had the print out from my job and I walked with it to guarantee that I would get what I thought I would buy. After talks with the sales rep test driving the suv. I was told the price. I enformed the sales young lady that was not what I saw or have in my hand I showed her the print out All she said it was a miss print. Not once was I asked. Can I intest you with something else? Never was I asked what is your bugget. Would you consider something else? Just it was a miss print. One hour and 15 minutes and day from work. This was not professional at all. Mistakes happen but it is just the way it was done.

Anthony and team were fantastic

The service department at Middletown Honda is always fast and courteous.

Always ready to Service

I cant even review these guys. They may end up taking me to court if I wrote how they treated my family. Can I give negative stars?

Very friendly and helpful

They are very nice!! They were quick also!!!

Always a 3 hour wait for them to do an oil change. Its like a right of passage to go there and have auto service done. Painful. I go to Valvoline down the street now.

Not bad. Not great.

Complaints. Service

Great

Friendly