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Advance Auto Parts
856 Washington St, Middletown, CT 06457, United States
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Advance Auto Parts
Comments
Br
Review №1

Out of all the choices of Auto Parts Stores in the area, they have one thing that others do not, superior customer service. The Manager, Jamal is friendly, knowledgeable, helpful and polite. Prices may vary a few cents here and there with their competition, but youll feel most respected at this location.

mo
Review №2

Very bad customer service never go there again

Yv
Review №3

Young lady wairing on me knew what she was doing yes i would go back there

e
Review №4

The store did not have my items that i bought online. The manager Jay was very nice to honor my online coupon and made the experience a wonderful one! Good customer service and business etiquette!

An
Review №5

Always helpful at this store. Very clean and everyone is courteous and respectful. Ill always take the extra drive to go to this specific location.

ni
Review №6

Great service plenty to choose from

Ja
Review №7

Great auto parts store with a wide selection.

Ro
Review №8

Nice helpful place.

Aa
Review №9

Great shop great prices. Keep up the good working helping people find what they need. A+ gentleman and ladies

Ri
Review №10

New people there are rude and poorly trained.

Aa
Review №11

Josh is an excellent employee very courteous. Had my order ready when I got there. Did not have to wait at all very great customer service. Josh CUDOS!!!!!!! to you and thanx for finding the compressor oil for me and a great price. See you soon

Vi
Review №12

The people who work here are so nice and helpful very pleasant experience.

Ke
Review №13

The store employees are always helpful here.

Do
Review №14

Nice people behind the counter ready to help. Easy exchange items ( try to remember to bring the receipt).

Ni
Review №15

Have a lot in stock

Te
Review №16

Awesome customer service. Prices cheaper on website. Ordered from my phone and picked up in store

Er
Review №17

One of the best auto parts stores I have never been to for do-it-yourself jobs they have almost everything that you could possibly need at pretty good prices Im sure some places are a little better with their stock and their prices but this place in particular is pretty good and has a good selection but I would still make sure you call them first if you are looking for a specific part to make sure they have it if they dont they could order it for you.

Br
Review №18

Usually have everything I need for my small DIY jobs. Good prices and sales. Definitely sign up for the rewards program.

Ga
Review №19

Everyone at this store is usually very helpful and will get you what you need fairly quickly. Sometimes there is a bit of a wait, but its because theyre being attentive to every customer, and its definitely worth it when you have questions.

B
Review №20

Don’t “sexualize” customers. Being a female, I know a LOT about cars surprisingly, so when I go in, I can have a conversation and not have a second thought about what I’m talking about. Staff a friendly to make sure needs are met, don’t try to over sell because of my gender either!

no
Review №21

Place located in the Washington plaza on Washington street in middletown ct.they have thise items needed & if they dont have it they can order it for you.

No
Review №22

Very good customer service

Be
Review №23

Very knowledgeable counter people, who helps rather than oversell. The prices are very competitive.

M
Review №24

My go to for parts. They usually have on hand what I need and it always fits correctly.

Er
Review №25

Love this place is probably my favorite auto parts store they always have what you want and it could prices I would recommend anybody if theyre looking for car parts to go shop at one of these doors this one in particular is good-sized and has a great selection and great service to I never leave there disappointed

Ja
Review №26

Always find what I need and if I purchase online before I get there I always get a discount of at least 20% or more.

ro
Review №27

Very well informed, had everything I was looking for, good prices .

Sa
Review №28

Pleasantly surprised at how helpful, friendly and knowledgeable the staff was.

Ar
Review №29

I bought Sylvania Silverstar Ultra and im an just dissapointed with the outcome. now i went to store to return and they denied my request. total lost $45+tax

Ja
Review №30

Good chain Advance Auto the norm, good selection, prices are kinda high but thats with any chain auto store

sa
Review №31

Had me on the phone waiting for 30 minutes before i hung up. Nothing but a bunch of inexperienced very unprofessional teengers

Ti
Review №32

Nice people who know parts .fair pricing .

BI
Review №33

Helpful, friendly honest people.

Ja
Review №34

Inexpensive place to shop for auto parts

An
Review №35

Awesome place and people

To
Review №36

Purchase a battery that they said fit my car. I installed it, it doesnt fit. They wont let me return it. I mean they sold me the wrong part. Kinda of BS.

Ca
Review №37

I dont like car parts.

ch
Review №38

In and out.easy peasy.

Ri
Review №39

Great service thank you guys!!!

Bi
Review №40

Very friendly and helpful

Sa
Review №41

The best auto parts

Ro
Review №42

WAS guick, no lines

Ch
Review №43

Good deals on everyday items

To
Review №44

Every time I go here to find a part they tell me they would have to order it.

Co
Review №45

Auto parts, oils and anything car or truck related

Ja
Review №46

Affordable parts

Ta
Review №47

Great customer service

Cu
Review №48

Went in for an auto diaper because car was leaking, told me it was next to the blinker fluid, couldnt find that either!

De
Review №49

Good place

Gr
Review №50

Great service

To
Review №51

Lots of parts in stock

Ch
Review №52

Excellent staff

Ke
Review №53

Prices of decent

Ro
Review №54

Good service

Da
Review №55

Customer service is very slow

Me
Review №56

Great workers

Ру
Review №57

Great store

Pr
Review №58

Price

SE
Review №59

A good place to do your shopping for your car

Ed
Review №60

Very good

En
Review №61

Brilliant

Information
16 Photos
61 Comments
4.3 Rating
  • Address:856 Washington St, Middletown, CT 06457, United States
  • Site:https://stores.advanceautoparts.com/ct/middletown/856-washington-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 860-347-6777
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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