Love these guys. They called and updated me weekly on what was going on with the insurance and my vehicle. Had a few issues when I picked my car up. They immediately put me in one of their rentals at no charge and took care of my car. Got it back like brand new. Their rentals was a lot older but ran good and was clean. I would recommend Allstar.
I would recommend Allstar to anyone. Got my car back in better shape than it was before the accident. They also detailed it as a courtesy. The rental was pretty old, but ran well and was clean. I will be using them from now on.
I have taken my vehicles here for 20 years .I get quality work at a great price. They even provide me a rental also.Dealing with insurance companies can sometimes be a pain .Allen always makes this easy for me.I can trust that my car will be fixed t right way without any hidden fees or surprises .Ensuring great quality service for both my vehicle and I every time.I would highly recommend this body shop to anybody needingfrom anywhere to an of pocket small dent repair to a large claim .No matter what the situation is .Allstar has got you covered .
They did a good job with my almost totaled truck. They handled the insurance stuff for me. When I ran out of rental days they comped the rest. I would recommend these guys to anyone. Plus they let me pay my deductible out in 4 payments.
I cant even explain how horrible my experience with this company was. The only good thing about this collision center is the owners secretary Olivia. She was as nice as could be and tried to help as much as she possibly could. As for the shop itself, my vehicle was in and out 3 times after its accident and there was always more issues that had been paid for by my insurance and they had still not been fixed or corrected and when asked there was always an excuse, and then when there had been new parts paid for since it was a newer $60,000 dollar vehicle, I found out that they had bondoed everything and left several creases and dents under it. The paint was done very poorly and some parts that they did fix are already sagging and coming apart. After all 3 failed attempts I decided to take business elsewhere. In addition to my truck being in and out, the rental that I was issued literally would not start several times while I was out of town in it and I had to stop and get oil for it because it had not been serviced; and finally to top it all off I was asked more than once to leave a positive review online and spread the news about this company. I would not recommend this place to even my worst enemy. Defiantly not professional at all. Would recommend sky diving without a parachute or swimming with sharks before this place.
This is the worst experience I have ever had! We needed a simple bumper replacement. The first one not only didnt fit properly, but the paint was chipped revealing black underneath. The second bumper fit properly, However the fog light was left loose, part of the bumper had not been clear-coated after being painted, and there was black places where the paint had been chipped yet again. We nicely pointed these issues out both times. The first time Allen, the owner, tried to talk around the issues and get us to accept the car. Luckily, the insurance accepted the supplemental claim for a new bumper. The second time, Allen, then told us we were being too picky and there was nothing he could to. He basically told us to take our car and leave. Unfortunately, there are no auto body centers within 2 hours of us that the insurance partners with. So we are stuck and now have to have the bumper completely removed, repainted, and put back on again - All Out of Pocket! Lastly, we used his rental car service. The car was a 2006 (no problem), except it smelled terrible, had a tacky/stickiness all over everything, and the AC did not work at all. Slimy cars salesmen doesnt even begin to cover the owner, Allen. He is all about the $$$ and will do whatever he has to just to make a dime. Even if it means cheating honest, hardworking people out of their hard earned money. He does not stand behind his work at all! Do NOT use his business for anything. The girls working there are all nice but other than that theres nothing nice to say about this place. POOR QUALITY WORK!
Worst experience I have ever had with a car place. The owner of this shop is very unprofessional and disrespectful! I’m a young women who just wanted answers about what was going on with my car and when I went to talk to Allen( the owner) he went off on me and told me he was about to send me car to another place(which actually would have been a blessing) and then called me a child multiple times, telling me he didn’t have time to deal with me even though he was sitting at his desk on his phone. My car has been in the shop since June, almost 4 month and they have not been able to give me a date on when my car is going to be done. DO NOT BRING YOU VEHICLE HERE. This place is absolutely the worst “business” I have ever had to deal with.
THESE GUYS WERE AWESOME. THEY TOOK CARE OF ALL THE INSURANCE STUFF FOR ME. THEY ALSO TOOK REALLY GOOD CARE OF ME AND MY CAR. I WOULD RECOMMEND ALLSTAR TO ANYONE THE NEEDS PAINT OR BODY WORK DONE ON THEIR CAR. YOU WOULD NEVER KNOW MY VEHICLE WAS INVOLVED IN AN ACCIDENT BY LOOKING AT IT NOW. THEY SAVED ME MONEY ON MY DEDUCTIBLE AND GAVE ME A HUGE DISCOUNT ON A RENTAL WHILE THE REPAIRS WERE BEING DONE.
I would recommend them to anyone. They fixed my tailgate like brand new. They did a great job.
Brought our car here a couple of years ago and it was the worst mistake weve ever made. After not having the car for THIRTY FIVE DAYS, it was still repaired improperly with aftermarket parts when we were told we would get OEM parts. This place is a giant scam station and Im surprised the Texas Board of Insurance hasnt shut them down. Here is a copy/paste of one of our emails:We picked up our Tahoe on Friday at 5:30pm. Since you weren’t available to review the repairs on site with us at the time of pick up, we brought the Tahoe home to review the repairs that weren’t done correctly the first time. Unfortunately, the repairs listed in our email that were not done correctly, still are not done.1. Rear bumper remains warped. Your previous email mentioned contacting the adjuster for OEM quality parts. Your estimate and you (Allen) personally, said OEM parts would be used exclusively. You used cheap plastic parts that will warp and stay warped.2. Black bumper cover now has an area that has white paint on it3. Areas of front and rear bumper are still rough and bumpy. Substandard paint job that won’t last the lifetime of the vehicle.4. Area under hatch on bumper is extremely rough and some areas barely have any paint5. There are areas on the actual hatch that still remain unpainted6. There is now a scratch on the bottom left side of the bumper that has scratches that have been painted over.7. There are also now scratches in areas where the hatch closes.8. The Chevrolet emblem remains crooked.9. We still have not received an itemized list of the repairs that were made to the vehicle.10. We still have not received a warranty of repairs made to the vehicle.As you can see, there are items we discussed last week that remain unrepaired, as well as new items that happened while attempting to have you repair the vehicle properly. All of this could have been avoided if a walk-through of the vehicle was done before we picked it up each time.We have been without this vehicle since the accident over 35 days ago. You need to do whatever it takes to get the vehicle repaired properly. This is the last time that I will be bringing the vehicle in and the last time I am giving you an opportunity to fix it before getting our attorney involved. Nationwide has already paid you over $7,000.00 for repairs, of which, we expect to be done to a quality standard that you promised us when we trusted you with our business. I will not accept anything other than professional work done on our vehicle.Call me personally on my cell and tell me when to bring the vehicle in. When its completed, you and I are going to go over every single item (and its expense), to insure that it was done properly before we leave the shop for a third time.
We have had our vehicle in twice and they were amszing. Good quality work
DO NOT TAKE YOUR VEHICLE HERE. Owner does not care about you and is very rude.
I would never recommend this place to anyone . I was gonna be a customer but when I showed up I put my hand out to shake the old grouchy mans hand and he said I don’t want to shake your hand ! And I said ok we went outside and he was telling me he didn’t have a car I could rent while mine was in the shop and he did t know I had talked to the secretary and she said I wouldn’t have to pay deposit on car if I go threw them and they would take care of me and he said he didn’t have any cars he would rent me ! He is rude and racist it’s nit right for him to have a company I’m sorry I am Mexican but god made me this colour . Prayers for this company .
Very poor quality!!! paid 20,000$ for nothing dont go there!!!
Fantastic service
Ovella needs a raise.