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Lone Star Automotive
900 N Loop 250 W, Midland, TX 79703, United States
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Lone Star Automotive
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Co
Review №1

Called into Lone Star Automotive to have my AC recharged in my Tahoe! They were able to get it in out for us so we could get on the road to go out of town! The service was great and the staff is very professional! If you are needing a good service on your vehicle call Lone Star Automotive!

Pa
Review №2

Staff was very friendly and helpful. I did my inspection here. It was very quick and easy. I would recall this business to anyone. Very welcoming business I will be coming here again

Vi
Review №3

Lonestar Automotive personnel were very professional and courtesy, all were very respectful and had a smile on their face. I was very pleased with the prompt and efficient service, I will be taking all of my vehicles to Lonestar Automotive from now on. Thank you for your great service.

Em
Review №4

This is the second year in a row I’ve taken our car to get inspected at Lone Star Automotive and they are always so great! Friendly service, quick and efficient. Always follow up with me to make sure I’ve happy with their service.

Ta
Review №5

My fiancé referred me to Lone Star after he had an awesome oil change. I just needed some new windshield wipers! They installed them for me, very fast and SOO FRIENDLY! I highly recommend!

St
Review №6

Great crew help in every way

Ch
Review №7

I didnt like the conditions they gave for having a car assessed. The fact that clients had to leave their cars with the company for 3 days before it can be assessed didnt sound convenient at all. And that doesnt even include repair time. Moreover, their services were pricey.

Ca
Review №8

Good shop. Use them regularly for fleet Maint.

Gl
Review №9

Lone Star has worked on my car twice and I will continue to use their services because they do a great job and they stand behind their work. Best mechanics I have found in the west Texas area.

Ro
Review №10

In the summer of 2015 I was at a craft show Station, TX and my car brock down. AAA a towed my car to Longstar Automotive. The friendly crew at Longstar Automotive were professional and knowledgeable they repaired. My car got me back on the road. My car brock down again in my home of Wichita Falls, TX this summer of 2017, the part they put in failed. They refined all the money I paid for the part so I was able to get the part replace and my car back on the road. I thank they very much.Robin WilliamsOf Wichita Falls TX

Ti
Review №11

I was referred to Lone Star by the Chevy dealership because they would not work on my 2004 Trail Blazer (it was over 10 yrs old) about two years ago and they have done a number of services and repairs and I have been thoroughly happy and pleased with my experiences. I will continue to use them and recommend others that need auto repairs/service.

Ef
Review №12

Went to get a state inspectionSo many auto shops in Odessa with bad reviewsSo I drove to midland for this shop with good reviewsthey were awesome andProfessional

Te
Review №13

Amazing staff, very friendly and helpful. Highly recommend this business. Best in Midland! You won’t be disappointed. Full service and reasonable prices. Services done in a flash with short wait time. Excellent customer service.

Tr
Review №14

Great & honest people. Truck is repaired and doing great.

Bo
Review №15

Great for fleet service work! The staff is good communicating/keeping the customer informed of work n issues related to their vehicles. They offer a shuttle service as well.

J
Review №16

We take our company vehicles there and they do excellent work, very economical and thorough. Highly recommend.

Bo
Review №17

What a great place with even greater people. With me being from out of state I thought to myself look out this is going to cost big time (did not over charge me at all). Not only did they take care of my car they treated me like I had been going there for years (like family). Being retired Military I give this place 6*****. Best repair shop Ive used in years. This company is honest, trustworthy and fair priced.

da
Review №18

My wife drives an Audi, which most mechanics are not qualified to work on, and then are expensive to repair. We have had her car in to Lone Star twice now, their work is exceptional and at a very reasonable price. Several of my co-workers use this shop as well (other type vehicles), and they all say the same type of things about them. That is why i went here in the first place.

Ja
Review №19

We were in desperate need to get our truck fixed so we could continue our cross-country trip home. While the Ford dealership told us they would not be able to even diagnose the problem for 3-5 days, Lone Star Automotive was able to find and fix the problem within 24 hours. Roger was very helpful and we were very pleased with the service. Would not hesitate to recommend them.

Sh
Review №20

Ever since I took my car to Lone Star Automotive for the first time several years back from an AAA connection, I have always had my car serviced there. The place is very family-oriented, making you feel at home. Everyone is super friendly, courteous, and helpful. The technicians are professional and get the job well done. Mr. Roger Albaugh is always there and taking great care of the customers and operations. When I go there, I know my car is in good hands. I highly recommend this place to all of my friends.

Mr
Review №21

GOOD NEWS - The ford dealership had a 2 week waiting list so I went to Lone Star. They had me out the door in 2 days!! Workmanship appears very professional. They even inspected my vehicle saving me time in the near future.BAD NEWS - When the technician called me for my estimate, he said the air filter was dirty and needed to be replaced. I checked my auto log and told him that the filter was replaced in 5 months ago. I declined offer and checked it myself...it was in great shape. I also gave them a coupon for free towing downloaded from their website. I was charged $ 165 and given $85 credit for the coupon leaving a charge of $80. Technician said the coupon had an $80 minimum. The coupon does NOT indicate that whatsoever, so requested a refund. They complied.This was my first visit and plan to use them again in the future. I plan to be more diligent when discussing estimates and prices, but am VERY GRATEFUL FOR THEM ATTENDING ME ASAP!!!

An
Review №22

I brought one of my vehicles up there to have serviced and it was the best service I have had in a long time. I was offered a free ride to anywhere i needed and they picked me up when it was finished. They changed my oil and cleaned the inside of the vehicle and placed an air freshener, which was quite nice. I took the same vehicle up there to have a wheel repaired and they worked with a 3rd party out of lubbock for the repair. No extra charge and the service was phenomenal. I highly recommend Lone Star Automotive. They have great values and place high priority on customer service. Thank you Lone Star for being the kind of business that I will continue to do business with for all my vehicle needs.

Wi
Review №23

Every time I have had the pleasure of stopping in the entire staff has made me feel right at home and like a member of the family. The customer waiting area is a real breath of fresh air compared to many places I have seen over the years.Fun fact. The last time I was there for some routine service on my Chevy SS I was a little short on time. The owner actually pitched in to speed things along. When was the last time that happened?I highly recommend the fine folks at Lone Star and I will be back.Update: I was back on July 22, 2016 to have a flashing brake light system installed on my Chevrolet SS Performance Sedan. Eric was able to figure out the custom installation that was complicated by the newer computer controlled electrical system. An installation that stymied a large Chevy dealer in Arizona. The job was completed and an oil change completed in just over 2 hours.It is always a real pleasure to stop in and see such a busy shop that is very clean, unlike many independent auto shops.

al
Review №24

I live in Midland, Texas. I had an electrical issue with my vehicle and Lone Star Automotive was recommended. I took my vehicle and they diagnosed the problem and repaired it correctly the first time. Since then I had taken my Dodge back to Lone Star for routine maintenance and repairs. I have been a very happy customer with Lone Star for several years and will definitely continue using them for maintenance and repairs. I would highly recommend Lone Star to anyone needing service or repairs.

St
Review №25

Great service and helped us out with cost as a non-profit. The Humane Society of Odessa really appreciates your help. Great friendly staff, Taylor even helped us with some air in our tires on our way out.

Be
Review №26

I’ve taken my cars here before and never experience any problems. They make you feel at home when you enter you’re greeted with a smile they offer you a drink while you wait in a comfortable atmosphere. Highly recommended

Ge
Review №27

I have been taking my Mini Cooper to them for a while and have been pleased with the work they do. The staff has always been good to me and let me know what is going on with my car. I’m glad I found someone in town that is knowledgeable of the Mini Coopers, I will continue to take my car there. I would recommend them to anyone that is in need of a repair.

Bi
Review №28

Wanted to charge $300 more than anybody else I spoke to.

Ma
Review №29

My truck has over 108k miles on it and things just started going wrong with it. I took it to Lone Star and within a day they had a complete summery of everything going on. To no surprise...it needed a lot and we were also in the middle of a major ice/snow storm. Not only did they get all of my repairs done but they got it done days before they initially said it would be ready. I was very impressed because of the weather we were having. Roger and the staff at Lone Star took good care of me and my truck and I would strongly recommend using them for any of your vehicle needs. Theyre polite, extremely knowledgeable, transparent and their overall service is fantastic. Thank you Lone Star Automotive for once again taking excellent care of me.

Es
Review №30

Excellent service, willing to help, and a very nice experience finding out what was wrong with my car. Few places have this quality in their service, if I have another problem definitely coming back here. I decided to come here because of good Google reviews and they were true, 100% recommended.

Ha
Review №31

I just got finished at Lonestar Automotive and had the best oil change experience ever. They were fast and everyone was so sweet. Mikey, Louisa, and Alexis were very accommodating and got me in and out of there. They changed my oil, windshield wipers, air filter, and put air in my tires in an hour. If you need anything done to your vehicle, I HIGHLY recommend coming to Lonestar Automotive. You will be very impressed!

Ma
Review №32

Rude to women. I stopped going here after several instances where the same guy (who seems to be the manager, or maybe the owner?) basically told me not to worry my pretty little head. It was all the bad stereotypes about being a woman and taking your car to a mechanic. He wouldn’t look me in the eye and he answered my questions with sarcasm or sometimes not at all. But when I went in later with my father accompanying me... then all of a sudden they were all helpful and polite. But they were polite to my dad, never to me. Even though it’s my car and my money. I’ll never go back to this place.

Ja
Review №33

They were timely and called after a few days to be sure that I was happy with the work. They also gave me my AAA discount without me having to ask for it. Sadly my car is a POS so Ill be headed back. Good thing I like them!

Me
Review №34

Amazing staff, great customer service and extremely hospitable! I highly recommend them! I ended up being towed there after a bad fuel pump interrupted my road trip. They quickly got it diagnosed and assessed and helped me get it to a dealership because it was still under warranty. Thanks Roger!! Wish I lived in Midland so you guys could be my regular mechanics!!

in
Review №35

Roger, Kevin and the guys at Lone Star Automotive are awesome. They got me back on the road quickly. The customer service is great. They keep in good contact about the state of your repairs. The warranty on repairs is a true warranty. Its refreshing dealing with a honest repair shop. 5 stars

Ju
Review №36

Lone Star worked on my 2007 Dodge 3500 last summer when the A/C compressor seized. The dealership wanted an unbelievable amount of money to diagnose and fix the problem, even though the problem was obvious. I had driven by Lone Star for years and thought I would stop by for a quote.First, the place is spotless clean, unlike any other auto place I have been to. Second, they are nice to you, and not abrasive like most shops. Third, their rates were MORE than fair, and their work was top notch. They had my truck back on the road the next day, when Dodge told me it would be up to four days for parts. Their labor was less than the dealership by far...When I came to pick the truck up, they had washed it, and vacuumed it too. It looked better than when I left it there... My wifes car is going in for tires and struts next week. I would recommend them to anyone. A good honest shop is almost impossible to find. They have my business from now on.If you are looking for an honest shop in Midland, look no further.

Ma
Review №37

Excellent service. Got me in and out quickly. Reasonable rates. Ill definitely go back

Bi
Review №38

Lone Star Automotive has the leadership and the employees to handle auto concerns.Have used them when I had issues. Each time I was taken care of. The questions I asked were answered with professionalism. The repairs were fixed to my satisfaction and need.They have a rewards program which is Great. I would recommend them first every time.The establishment taks care of their employees and in turn the employees take care of the clientele that come to Lone Star Auto.

Ji
Review №39

Since my mechanic moved out of state, I have been hesitant to search for a new shop to service my car. I rolled the dice with Lone Star, and I won.Lone Star Automotive seems to have the business sense that if you treat a customer honestly and fairly, they will come back. This is a direct opposite of many shops, who will squeeze every dollar they can from you and rely on the sheer number of available suckers in existence to keep their business afloat.A few things that stuck out for me about Lone Star Automotive were:• The final price for my work was much lower than what was initially quoted.• They have a free shuttle truck. The guy is friendly, tip him please.• The turn around for my repair was lightning fast. I spent less than 24 hours without a vehicle.• The overall friendliness and genuine care these people show their customers.I will be going back, and I recommend you do, too.

Ro
Review №40

If i could give them a 1/2 star I would have. Im a Pro mechanic in charge of a shop and after 3 time of having the unit towed there for the same reason and nearly 5k in previous repairs with parts that had just been changed a month earlier by another shop, so the same parts were swapped by them the second time. They wanted another $6380.84 to change out the system because they couldnt figure this out the first time. Master parts swapper, not a mechanic. Might be good place to get a service done? I had it towed back and did the troubleshooting myself. I said that I wouldnt pay for the repair when they came the last time to pick it up but I will end up paying the tow and diagnosis fees anyway. It was an older unit and if they would have said that we should just have the system deleted I wouldnt have an issue. Shops here just they figured that companies here have all kinds of cash to throw around and they wanted their piece of it, I have no respect for a shop that does that type of business. Im sure they wouldnt do that type of business for a mother. Thats how I expect my mechs to do business even though its a company shop.

Ca
Review №41

My car broke down off the Loop this week, not knowing what to do I pulled off the loop and called Star at Lone Star Automotive. She sent someone to pick me and my car up. They always take care of my auto needs and do it with superior customer service. I highly recommend Lone Star Automotive for your vehicle needs.

Lo
Review №42

Coming from San Diego on Hwy 10/20, we were towed into Lone Star Auto. Roger, the service man was AMAZING!!! We all hear about car repair shops with zero ethics, well LONE STAR AUTO treated us like we were their #1 concern! They understood that we were traveling through, got us on the road quickly with a plan for the next 1000 miles and we were amazed at how well we were treated! We would highly recommend them and if you have a choice, CHOOSE LONE STAR AUTO! Thank you Roger!

Pe
Review №43

I would like to thank all of the employees at Lone Star Automtive for making my repair to my vehicle a great experience. I feel they went above and beyond my expectation. I was offered a ride back to work and also offered to pick me up as well. I truly appreciate the promptness and professional care they took to get me back on the road. Great work guys. I will continue to use your services.👍

Ch
Review №44

Excellent customer service.Weve had everything from oil change to engine work, and have been satisfied every visit. One small issue where we had to take back vehicle after work was done, but warranty was great and all was fixed free of charge.Id recommend to friends and family!

Da
Review №45

Lone Star helped me out when I broke down passing through the area. I saw their reviews and brought my sprinter van in to have them take a look. The part was hard to find, but we worked together to figure that out. I am on my way now. Thanks again. Mike my tech was very helpful and so was Star. Thanks again.

De
Review №46

Everyone I dealt with was super friendly and helpful....very professional. I know they were very busy by the looks of things, but felt like they went out of their way to accomodate me.The shop was immaculate and had very high tech looking equipment. I had a small problem and it was taken care of immediately.

Ri
Review №47

They look for issues other than what you wanted repaired. Parts are double the costs of Dealers, labor is way too high .

La
Review №48

A very professional staff Luisa Ramos is on top of making sure she update on how the service is going our Vehicles I will only use Lone Star Automotive

An
Review №49

Lone Star has superb customer service. Estrella is professional and seems to work hard to meet our needs. Its nice to have a top notch facility doing our repairs, much appreciated! Thank you.

Ke
Review №50

Expert Work. Shop is spotless. Technicians are top notch. Eric is one of the best mechanics I have ever dealt with. Star, Roger, and the Office Crew are helpful and answer all of my questions. You want quality work - go here.

Le
Review №51

Quality service! We were 6 hours from home and in a pickle, they had us towed and back on the road in less time than we had expected. Very professional, well run shop! A+ Highly recommended! Thanks again for helping us out.

L
Review №52

Exceptional service and quality of work! Wish I had used them before now but will be the ONLY place going forward. Great people, honest and transparent.

Fr
Review №53

Great service. Friendly and responsive crew. Recommend as the best!. They were able to troubleshoot an issue that no one else in the area was able to.

Je
Review №54

Sent a late model GMC in for spark plug change, oil change and diagnostics for rough idle. They would not install my OEM parts I brought because they wanted to sell me the exact same parts. Their up sell was broken motor mounts and plugs wires, and the truck ran and drove fine when I left it there. No indication of mount issues, which I know what that feels like, and wanted to charge $5800 to fix. Just felt like same old oilfield gouging like everyone does here. Never again and my company will not use anymore either cause if they’re doing it to individuals they’re for sure taking advantage of my company as well.

Te
Review №55

Excellent mechanical and customer service! They always get me in and out fast every time! This is the only place I will take my truck for service. Highly recommend!

Da
Review №56

This shop rocks! The front staff is attentive and on the ball. The techs must know what they are doing because so many people I know are having service done here. Mark, the owner, ran a gas station for a long time and has been part of the community, so he understands how valuable a good reputation is. Keep it up Lone Star!

Mi
Review №57

A little pricey, but it’s Midland. Always done good work and I feel like they’re honest

Lm
Review №58

I cannot say enough good things about this place! We were in town working and our work van broke down. We called everywhere and was told it would be a week or longer before they could fix it. Lone Star got to us immediately and had us back on our job site by that afternoon. They saved us. They didnt price gauge us either!! We were so surprised at our bill! We expected to pay a lot more. These guys are a rarity in the Permian basin!!!!! Jeff was out mechanic and he was amazing !!!!!

Ma
Review №59

Awesome staff and company.

Pe
Review №60

Always kept me well informed on what is going on with the vehicle

EM
Review №61

Traveling and found this wonderful place to repair the car asap. The service was fast and friendly. Staff was more than generous and helpful. I would recommend this place to anyone!!

Wh
Review №62

Thank you for the fast and friendly service! Everyone there is very helpful! My family will be coming here again when we have car issues!! Great service!

Te
Review №63

The work was good and staff and operation very professional. You get what you pay for, and in this case you might pay a little more but you get great work done quickly by good people, which is worth something in Midland

ro
Review №64

Quick turn around on routine work. Knowledgeable desk staff.

Th
Review №65

I was towed here late at night after my Corvette developed a fuel leak! The next morning they let me know they dont work on cars over 15 years old. While I was scrabbling to try and make other plans Roger said, give me the keys, let my guys take a look. They looked it over, found the problem right away, and reattached a disconnected clamp. Problem solved. Roger and everyone here was very nice, and eager to help. Highly recommend if you have a newer car!

Mo
Review №66

Amazing service and great people! My turn signal was malfunctioning. I called up Lone Star Automotive. They told me to come on in and theyd look at it. It was just a bulb issue. So, they fixed it and within 30 minutes, I was out and door and on my way!

Ji
Review №67

My engine light came on in my Jeep Rubicon. I decided to take it to Lone Star Automotive thinking the cost would be less than the dealer. Boy was I wrong! I had them do the diagnostic test, and it was found that I would need to replace the computer control unit (PCM). I was advised that this part would be $1,900. I asked why it costs so much, and they advised me that it was because it had to come from the dealer. In essence, the total cost for this part and installation and programming would run a little over $2,800. After I came out of the shock of the price for this repair, I called the local Jeep dealership here in Midland and was advised the part was $1,310.00. and the installation and programming would be $250.00. Totally blew away my assumption that the dealerships would be much more. I cant see how they stay in business with prices almost double the price of dealerships!

Ti
Review №68

The staff is amazing they went out of there way to help me on a day that was incredibly busy for them. And there work is first rate. Ill definitely be recommending them.

Br
Review №69

Great service! I love the way they treat you.. not like a number but an actual customer! Thank you for the friendly service!

Da
Review №70

As far as I’m concerned, Lone Star is the only place to take your car in Midland.They are fast and knowledgeable, but maybe most importantly willing to educate. Not your typical grease monkeys or lube place. When I needed to leave my vehicle with them bc my AC went out at the height of the summer heat, they shuttled me half way to Odessa for work. It was returned to me within 24 hours cleaner than I had left it, and all issues fixed. They’ve been great for everything else since then too.If you’re looking for friendly, clean, and professional place to take you’re ride – definitely check em out!

Al
Review №71

Great and friendly service!! Everyone is very professional and helpful!! Thank you guys! Definitely will come back again to service my car here!

Is
Review №72

Staff was wonderful, fast and courteous. Work performed was excellent. Had 2 vehicles worked on 2014 Ford F450, & 02 F250. Service was fast!

ku
Review №73

I couldnt have been happier with the Service I was provided at Lone Star Automotive. I was in Midland visiting family when I hit a pot hole causing damage to my radiator and air conditioner. I was basically stuck with avehicle that I could not drive home. My car could only go so far before it would overheat. So I went to the nearest garage. So Lone Star Automotive it was. The service that I got could only be describes as Fantastic. I was in a bind and they knew it. I also let them know that I was needing to head home. Instead of taking advantage of my situation they went above and beyond to assist me. To my amazement, they were able to get the parts and complete the repairs that day. The entire experience was professional from start to finish. I would definantly recommend this shop in the future.

Ki
Review №74

I am new to the area and did not know where to take my Mini Cooper, not the easiest car to repair. Lone Star Automotive was recommended to me and the experience was excellent. They were knowledgeable, courteous, timely, and my car is running well. I will be back for emergencies as well as scheduled maintenance. Thank you Lone Star.

ho
Review №75

Great customer service have been there a few times and always satisfied with service would highly recommend

an
Review №76

I have been dealing with these guys for over twenty years! Always good service. Appreciate being taken to work. They have been with me through several cars and have always done a good job.

Po
Review №77

Lone star automotive is the best. They are always courteous and professional, and their pricing is fair. Always a good experience. Roger is the best!

An
Review №78

Mark is a wonderful helpful man. I would drive miles to use his service. He really saved me some money on this last repair. Cant say enough about him. HIs staff is friendly and helpful. Thank you Mark. Anna

xY
Review №79

Great service......with good ol fashion honesty got my car checked took car to get a second opinion on some ticking in motor turned out another company that changed my oil put the wrong oil in.......long story short lonestar took care of the issue and earned my business for all my automotive needs.....Thanks Lonestar Automotive....👍👍👍👍👍👍👍👍👍👍

Jo
Review №80

Had an inspection scheduled for 930 AM, we showed up earlier than expected. Was out the door, keys in hand before 930 AM. Be back each year

Mi
Review №81

Trailer inspection here by appointment. Great service.

T
Review №82

Work over at Pensacola Fuel Injections and really enjoy talking to them an their customer service

Me
Review №83

Very friendly staff members! I spoke with both Roger and Luisa and they provided very quick and genuine service, definitely recommend.

Bo
Review №84

I have had a few things done at Lone Star and always they are professional and courteous. Roger explained up front everything that needed to be done and the cost. There were no surprises. I would definitely recommend Lone Star.

Sh
Review №85

I took my F250 in for an oil leak right before Thanksgiving. I was told up front it would be 4 business days to have the truck looked at. This shop is really busy and they were clear letting me know when I should expect an estimate based on their inspection. I heard back from the shop in three business days!I ended up needing to replace several injectors and I also opted to have a service done as well.Eric the mechanic that worked on my truck, was very professional, thorough, and considerate. He had me come in, showed me the issue(s), and advised a repair plan. Eric knew what he was talking about and it made the experience that much better.In addition I have an extended service warranty which Lonestar accepts and got the approvals as needed to process a claim.Luisa the customer liaison was great as well. She stayed in communication with me almost daily with the status of the repairs.For those of you new to Midland getting service done same day or close to it simply is not possible if you are needing major repairs. Service shops are backed up due to the high volume of folks coming to the area. The wait was worth it for me as the service level, communication, and professionalism was 2nd to none.Follow up 1-8-2020Took my truck in for new pads on the front. After inspection the tech agreed that my front pads needed changing and the rear pads were close. I requested a price to have the both the front and back pads changed and the rotors turned.Roger was very helpful and responsive however after receiving the quote I chose to take my truck to another shop. I was quoted over $1300 to have pads changed and the rotors re surfaced. Simply ridiculous. While Roger did attempt to explain the pricing, being 3 times higher than the dealership crazy to me.I picked my truck up dropped it off at the Rogers Ford in Midland and had the same service performed the same day I dropped it off for $420.I appreciate the customer service but the cost to useLonestar simply did not work for me on this deal.This shop does great work but make sure you are getting multiple quotes or you could end up spending way too muchThank you,Shawn

We
Review №86

LoneStar Automotive has exceptional service and outstanding staff. Their quality of work is second to none and they have a fabulous customer rewards program! I highly recommend them!

Dr
Review №87

Every visit Im treated like family. Rather its an oil change or a rebuild. Given honest assessments, and great service.

Ja
Review №88

Lonestar Automotive is the only place I will ever take my truck again. After going to three different shops in Midland, spending over $5000 on diagnostics and what might fix the problem and being without my truck for over a month, I finally heard about Lonestar Automotive and decided to give them a try. Within one day of dropping the truck off, I was back on the road and the problem has never acted up again. I have been back to them four times, each for a different issue, and I have never left feeling anything but greatly satisfied. They have the best diesel mechanics in the game, who are experienced and truly know what theyre doing on any year model. Their customer service is outstanding, the time it takes them is very short, and their prices are unbeatable considering they fix it right the first time and they truly value their customers.

Wi
Review №89

They do great work! Very professional team and front office staff. I got an AC Compressor replacement on our 2011 Toyota Highlander- a little on the pricey side, but thats part of getting quality work, and also part of living in Midland where most things cost more.

Lu
Review №90

I have been a customer of Lone Star Automotive for a number years, and I have always been pleased with their services and their staff.

Je
Review №91

Not only do they have a wonderful and comfortable waiting area/office, but their service is amazing. My car was supposed to take all afternoon to be serviced, yet it only took them about an hour. The staff is very friendly and they take a lot of pride in the work they do. I wont take my car anywhere else than Lone Star Automotive!

Ca
Review №92

After talking to Lone Star about the broken headlight they agreed to replace it at no cost to me. I am pleased with the action that Lone Star took they do stand by their work. I would take my car back in the future for repairs.

Ja
Review №93

They said yes 5 days it’s been 5 weeks I call and they said “ the car is to low to the ground to fit on our lifts and they didn’t have a way to get it in the shop” Lewis was supposed to have called you No one called me the car is stock with stock wheels and suspension it’s not low at all

Am
Review №94

Wonderful exceptional experience I was broke down on the highway and towed into lone Sta they went above and beyond to help me get back on the road -Amy

Ro
Review №95

Staff is friendly and courteous and the work done on my vehicles has always been very good. They can be trusted to only recommend work that needs to be done. I will continue to do business with them.

Be
Review №96

From start to finish I was treated with complete professionalism . They kept me posted every step of the way as to the progress of repairs .The lobby and even the bay area were vehicles are worked on is cleaner than most hospitals .Not only would I recommend their service highly, I can say with out a doubt that with the quality of work, the stellar customer service and overall experience being exceptional ....I will never take any of my vehicles anywhere else .

MI
Review №97

Great shop to do business with! Great people and great service! Good job guys.

St
Review №98

Outstanding service! Vehicle inspection was cheap, fast and easy. 10/10!!

Do
Review №99

Took my car to have a simple thing checked out (AC/throttle issue), I was told they would call me by the evening to let me know whats going on with the vehicle....2 days later I hear nothing and decide to drive by the shop and my car is still in the parking lot, untouched! I ended up taking my car to the dealership and got it fixed the next day....I am sure I payed a little bit more at the dealership but hey I would rather pay more to the dealer for quick and excellent service than these lazy incompetent douchebags!Bottom line: I will never go to Lone star NOR recommend this place to anyone!

Ga
Review №100

My name is vanessa Griffien, Ive been to lonestar a few times with two different vehicles. Waiting area is warm and welcoming to be a automotive shop, staff is very kind and I havent had to wait a long time for service which I love and I recommend them to different people.

Information
14 Photos
100 Comments
4.4 Rating
  • Address:900 N Loop 250 W, Midland, TX 79703, United States
  • Site:https://lonestarauto.com/
  • Phone:+1 432-699-5700
Categories
  • Auto repair shop
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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