Good service. I forget my receipt but the girl who took my order remembered me and still have me my balloons. They were low on ALOT of inventory. Plates forks spoons table cloths and stuff for someone turning 40.etc. Very disappointing
Went there to find kids some costumes they had nothing couldent find what was wanting so just settled with whatever and not even the rt sizes for the children so thats y i rate this place 1 star
Awful experience last Saturday. We put in a balloon order and was told it’d take 15-20 min.. and that’s ONLY because the girl asked another cashier what a good time frame was and her response was “idk maybe when I get to it” so our cashier decided she would do them. We went shopping somewhere else to knock out the errand. Came back and they had no idea what we were talking about as far as a pick up, thank god we told the girl we wanted our receipt because we definitely would’ve been screwed.
Pricey and took and hr to get and a arrangement done out of a package ....but great things they had to make a party ...
Good party supplies.
You can find party supplies for wide range of occasions from graduation celebration, birthdays to baby showers. Halloween costumes are also available here. The staff is courteous and helpful.
Not bad. Always nice people the store is clean and usually stocked.
Fun place helpful people
Very clean and was able to find what I needed no long wait time to check out staff very friendly
I had to get supplies for a pinata and I was really impressed with them! Their website was simple, and the order was prepared quickly for curbside pickup. When I arrived, they had carts spaced out in front of the building with the phone number to call. A staff member brought my items out and put them in the basket, for a no-contact pickup. Thanks to whoever is running this place for the diligence!
The two young ladies were VERY busy aaand took care of my short notice wants & balloons faster than quoted. 😉
This place recently changed ownership and now it is much better. They had everything we needed for a kids birthday party. They have stuff for every type of party. Really hard to find items and good prices. Recommend checking this place out for your next party.
Store was stocked decent but was hot on 9/26/2020. Uncomfortable us and our 3 yr old to shop. Cashier was friendly
05/11/2019 I purchased $280.00 of balloons for a graduation party. I specifically asked for a 10 am pick up (they opened at 8:30 am) so the balloons would be done that morning and they would have a better chance of lasting for the entire party. My husband picked them up & returned home - half the order was missing the other half was halfway deflated and the rest was NOT what the website described. We immediately took them back & when we arrived they told us they filled them that morning. They wanted us to GO HOME & GET THE RECEIPT. When we pulled up the receipt on email- they proceeded to inform us they were out of stock of many of the big items I had ordered. They stated the website and their store did not have the same things in stock. I explained that the website show how many EACH store had in stock when I was ordering them. When I explained we spent over $1200 on decorations with the color combinations that went with THE BALLOONS WE HAD ALREADY PAID FOR- they acted as if they could care less!! They NEVER answer their phones- when I asked to speak with a manager- she came out smelling like WEED & Basically having the same attitude telling me the balloons were blown up that day & asking if I paid for the stronger helium to Last 24 hrs. Which I had. After this experience - I can honestly say - it was completely UNACCEPTABLE to be treated in this matter. As we were leaving- another customer stopped us and told us they ordered balloons for a bridal shower and they did not even last the entire shower. I will absolutely not order from them again.
Well, maybe the rating isnt fair, maybe getting charged almost $40 just to inflate 10 balloons is a normal price. It just shocked the hell out of me.
Its a nice place to get items for any holidays, I just wish they go easy on Halloween costumes but its understandable why theyre expensive.
We just filled the Ballons with the Ballon Time Helium filler that cost 40 bucks. The Ballons have only been filled for 2 hours and they are already LIMP. Also the same tank only filled about 15 small Ballons and 2 large ones. This is a rip off. Very Disappointed.
Shelves are full of affordable decor! Staff is friendly and helpful!
Very friendly people and very informative about all their products
The store had nothing the website said they had for pick up and the workers were the rudest people ive come across in a long time....never will return
A very nice place, they have almost everything for every party. The balloons are may favorite part. Good attention and service.
Good
Very friendly
Most of the staff were not wearing masks. I guess its not mandatory there
Nasty restrooms... staff inattentive, better just to order online
Kool place. Even had my keys ready for me when i left them behind.
Good selection of party supplies. But there is normally only 1 cashier, so the wait can get long
My entire balloon order was an ordeal even though I placed it well in advance. It’s a good thing I went to the store to confirm that it would be ready on time, otherwise it would have been lost. My concerns weren’t addressed by management, despite expressing them in a polite but candid fashion. One of the (two) cashiers didn’t know what time the store opened. Wait time in line for my last 3 transactions was 15-20 minutes, and I saw several customers walk in the store, see the line, and turn back around to leave. I saw customers in the check out line put down merchandise and leave the store in frustration. Overall I’d rather get a root canal and walk through a pile of broken legos while listening to Nickelback than endure the Midland Party City Experience again. I miss Wally’s.
Got everything I needed for my sons birthday party! They even blew up the balloons right then!
The staff was wonderfully helpful, but the store was hard to navigate, not well organized, and not very well stocked.
They charge $1.29 to fill balloons...the balloons you buy there!!!!! HEB DOES IT FOR FREE WHEN YOU BUY THE BALLOONS THERE !the staff at HEB was super nice and helpful too.
Courteous staff. I was surprised to find Baby Shark party items . They need to add SpongeBob to the list
Lots of Pokemon party decor, no Pokemon invitations at either Odessa, or Midland location. Kind of dissapointing.
Found everything we needed
Liked seeing how ready they are for new years
Seriously the WORST customer service EVER!! The employees stand around talking at the counter, on my multiple trips there I have received so much attitude and sass from the ladies at the cashier box. If you get balloons and there’s only one cashier be prepared to wait because the cashier herself has to stop what she’s doing to do your balloons. Terrible set up! BRING BACK WALLYS!!!
Excellent place to find everything we need
Honestly, they’re the laziest. Won’t benefit the customer at all and doesn’t prioritize the customer. Managers included
Tracy was EXTREMELY rude. NEVER DO BUSINESS HERE. TREATED US LIKE TRASH.
The go to party store.
How gard is it for someone to answer the phone!? I called 30 times in one day, no answer!
Employees are rude and refuse to help you.
Lots of party supplies to choose from
Awesome store!!!
Found what I needed.....
Get helium.
Full and clean
Crappy service
A lot of variety in products and good service