Clean store and all the merchandise was off the floor and pretty organized. Only negative thing I have to really say is the lack cashiers. I only counted 2 and there is several other checkout lanes, which caused there to be a long line of customers. Kinda reminds me of Walmart. Good note, the cashier was very respectful and sociable. Had a great smile.
When Academy first came to Odessa/Midland area, it was exciting to go. And although products and prices are still top notch, i guess its just kind of getting boring to go. Maybe its time to re arrange the inside or maybe provide some new and exciting amenities.
This location was neatly organized and the staff are all friendly. The line to pay at the register may seem long but the cashiers are fast. The young man in the firearms department Matthew helped me make a purchase. He is extremely knowledgeable and made the whole experience smooth. Will definitely shop at this location again.
Ok I did it so you dont have to, the neon green Lazer poles, open face is an absolute must 💚, and for that I thank you!!the closed face however is the biggest waste of money, do yourself a favor and get a Zebco before getting that...
Customer service is very helpful and cooperative. Had a couple of issues over time with orders and they are awesome
Decent prices on most things, Decent customer service. its academy no fuss no muss
Decent selection of the sunglasses I needed. No ammo though
Well organized employees are very friendly easy to find what you’re looking for
Always the best deal. It was good to see ammo back on the shelf.
Great store...staff is very friendly and helpful. All kinds of workout products and more.
I just called and spoke to Liz/Lu whatever the apparel managers name is and she was definitely not the manager type. I shopped there yesterday and spent almost $200 on Nike shirts and none of them were properly sensored so they all have holes in them!! That’s sad as a store that carries majority apparel, the manager fails to teach their employees this SIMPLE concept of how to sensor. You are supposed to sensor along the seam of the collar so there aren’t holes just in case they don’t get this training and I guess this store fails to teach their employees this.
Mr. Robert in sporting goods was awesome, accommodating, very knowledgeable, courteous and helpful.The best experience at Academy that Ive had to date. Thank you Mr. Robert
Always a good shopping experience, finding a great deal is not difficult.
Had just what we were looking for. Just a little low on the hand gun selection.
Store was organized. Plenty of workers to help out. Just a regular Academy
Horrible.... Store doesnt have a section for toddler boys buy do have a section of boys. All they have is girls and toddler girls.
I noticed that even the under armour clothing items I buy here fall apart, have small holes or tears that get bigger once I wash, or have a stain that I didnt see in the store. I mean the last 5 times I have gotten clothing here, spending $200-$300, its been regrettable.
I understand standing demand for a gun with Biden in office. But there wasnt much of a selection at all!!! Hope you are getting more soon...I mean REALLY SOON!
Its your typical academy. Our cashier was a really nice young man, didnt catch his name.
Very Nice Store And Facility. Very Well Organized, With Great Prices For Great Quality Clothing And Items. Definitely Recommend To Be Checked Out! 😇🙏👌
Well stocked short of ammunition. Considering the times though, its expected. They are working on it
Check out line is always long, good place to shop . Good prices on firearms.
Excellent! Quite a good place for hunting and sports fans.
Not a bad experience no one anywhere in the department to help I had to go find an associate in a different department toward the back of the store but he was very helpful more than enough staff upfront greeting you cashiers waiting to check ouout need more staff in the departments not just at the door
Clean, very well organized, friendly staff.
Good place to grab work boots in a pinch
Some of the ppl that work there are very rude!
A pretty good sporting goods store. But these days good luck In the ammo dept. But thats not there fault.
Terrible customer service. Very unprofessional.
Really nice store for most of your sporting needs
Good sales. Customer service soso depends on who you get.
Bought an item online and it turns out item was out of stock,i wasted time waiting for the store to realize later that they did not have the item at the store,and this is why you should just buy on Amazon and avoid this lack of organization that will delay your project
Had a decent selection of shoes and boots.
Great customer service. Front end guy name Greg was outstanding
Clean store but they were out of lots of stuff.
Always have what I need!
Always a great place to shop! Fast,clean and great customer service!
Very clean and promt check-out.
Great place, great priced, clean and friendly staff.
This store is terrible!! They sold me a broken gun safe, when returned they said it would take 2 days for my money to go back on my card, it took 5. Have also sold me a malfunctioning shotgun that wouldn’t chamber a second shell after initially firing, they don’t return or replace firearms so it took just shy of two months to be replaced through the manufacturer!
Justin the guy in charged of the fitness center was rude and walked away while we tried to explained that we were missing parts from the gym equipment we bought. The only person willing to fix our problem and make calls to fix our issue was Tom from the warehouse, how embarrassing that the guy at the warehouse is willing to make costumer happy instead of the actual manager. Bad bad bad management!!
I love it .... I found this lovely items from the 80s ... dont miss them!!!!
Typical academy. Sports stuff. Clothes. Kinda expensive. But great customer service
Nice safe place to shop. Found what I was looking quickly with ample supply of choices. No long lines at check out.
Dont come looking for ammo! Great selection of just about everything else.
Always good deals and fair prices. Big variety of sporting goods
Clean store and really enjoy the new layout, makes the store easier to navigate as well as look more contemporary and less like a 90s retail store.
Got lights for eliminating bicycles...love this place. It has everything needed for my needs.
They got really cheap FRCs. Got some Carhartt FRC pants for like 80 bucks. They got wranglers for like 60
It was good experience in and out got what I needed people-friendly who is good overall
Great selection. Great prices. Not crowded
Good service. Masks still required! 3/10/21
Good people low on tents though
Great selection of most everything
Great products,Bad customer service experience
Credit card promotion discount is a fraud.
Very good store and great customer services.
Excellent place, nice and clean.
Staff helpful. Had a large supply of fishing gear but their ammunition and gun cleaning supplies were limited. They discontinued the military discount as of Sept 11.
Made my great grandson very happy!
Today the first two employees I got assistance from didnt seem to like their job but thank goodness for the lady that checked me out, she was a breath of fresh air. Not used to academy employees with a lack of enjoyment in their job. Hopefully, they find a way to enjoy customer service and their job. Good luck management.
Staff was helpful and kind. They are short on many items but we have to remember that the staff are not to blame for that.
Amaranth is a great store and my first stop for hunting and fishing gear, including my licenses!
Prices are great, they always have sales. The employees are always nice and helpful!
Service was good and polite. Well stock in whT i was searching for
I found what I need it for my fishing trip
Worst customer service!! I bought their last womens bike available and asked if I could come back and pick up because I didnt have room with the kids and it would fit better in a truck. They said yes but then resold the bike within minutes. They didnt even put a label that said it has been paid for with my name on it. One of the cashiers said she didnt know why we didnt take it in the first place. Manager did ask if I wanted to wait a few more days until they received more bikes at 20%off but who know how long that would take.
Justin in customer service was more than helpful. We have had a very hard time replacing a damaged backboard on our basketball hoop due to COVID and many companies and resources being closed during this trying time. We had tried to order a replacement on Academy online and ran into several roadblocks. This was upsetting as we only had the hoop for about 2 months before it got damaged. Justin was so helpful in working out a solution with us. Truly the best customer service during this time.
The staff is helpful but sometimes you have to look for them. I have noticed an improvement in the shoe department. It is organized and more of a selection.
Could not get service at all in gun department. They had very few but I want to buy the ruggar but no one want to help me and they had No Ammo for anything, crazy.
Always a good experience
I went in with my baby in her carseat expecting to be able to put her in a cart but there wasn’t any when I arrived. So I was struggling holding her while trying to shop when Frank saw me and asked if he could get me a cart. He not only got me a cart but saw I had my hands full and helped put her in the cart for me. I knew then I had to write him a review because you don’t see customer service like that anymore.Thank you Frank.
Great selection of sporting gear and affordable
The associates are very friendly and helpful.
Great prices and employees!!! Love it
Awsome
This academy has a good selection of product. I would say that it is very expensive compared to online retailers. Was told that they do not price match.
Love going here for camping and sports gear! We also love it when shoes and clothes are on discount! We even got our tazer here! Be careful if youre wanting to go in a hurry on the weekends because lines can get pretty long, other than that its a great and clean store! Would definitely be going back!
Great place to shop
Its was busy, with long lines. All registers were open and the lines moved quickly.
One of my favorite places
Very nice staff and clean store. Social distancing was easy with check out spots and lots off cashiers
Great deals 🙌🙌
Beautiful place for shopping.
This store always has everything you would expect them to have and many more things that you wouldnt expect them to have. Sometimes I visit just to look around with no real plan of buying anything just so I can see what all they have. I find several items that I never noticed before. The line to check out can seem kind of long occasionally, but it definitely goes down fast with their checkout system they have in place.
Staff is not friendly.
Can we get more 9MM .45 12 guage and 5.56 and 7.62 variants of amunitiin?
Sports things high prices wtv
Great store
Everytime I go, the gun department is so slow. I had to research my own questions. I would like to get personal service and maybe some advice since Im not really a gun nut.
Fantastic store with a huge selection of items. The closest thing I could compare it to would be bass pro fishing store. Good prices from my perspective very helpful staff
I normally love Academy, but this was such a terrible experience. I went to the gun department and asked for help and the guy says, “after I get done pricing this stuff”! I don’t know about y’all, but to me, customer service comes first. Prices mean nothing if you have no one to sell to. Extremely disappointed.....
I used to compare it to Walmart. But at least Walmart has kids winter coats.
Excellent customer service and good prices
Great store, lots of choices. Sports gear, hunting gear...always a sale on something.
Always friendly staff