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ESI Supply
2142 Commerce Dr, Midland, TX 79703, United States
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ESI Supply
Comments
Me
Review №1

Lionel and T were extremely helpful. I placed my order through email and when i walked in they had it all ready to go. Super kind from the moment i walked in until I left. Even the lady in the back desks asked if i needed help. They had cables for our totalflow equipment that we can no longer find. If they cant find it, they can make it or they can direct you where to go. Will definitely be coming back!

Ja
Review №2

The sounds like a place that I would love to go to and spend a lot of money like I did at Gateway electronics in St. Louis. But unlike St. Louis with no Saturday hours I will have to continue to get my electronics from Amazon.

Jo
Review №3

Great place for ECM and TCM connectors. All kinds of goodies.

Se
Review №4

Great place for hard to find electronic components without having to order online. Some staff members can be difficult and condescending if you aren’t sure exactly what you need. Have been there several times and never left without getting what I needed. (except in the case of getting something extremely rare which they were able to order) They can be pricey though shop according to your needs.

Ru
Review №5

Ive been there twice now. I cant speak for the other people who wrote a review however, Ive received great customer service both times. And both times they had the part that I was looking for. This store truly is the place to find rare electrical parts. This place is a gem. Youll more likely find the part you need at this store better than the internet and for a better price as well. Ill continue to go to this first whenever I need parts for my equipment.

St
Review №6

My advice: GO ANYWHERE ELSE BUT HEREI have been treated poorly at a few establishments in my life, but I am being 100% honest, and not exaggerating in the slightest when I say that this was the absolute worst experience I have ever had anywhere, as far as customer service is concerned.I work for a fairly large oil and gas company and in the past we have done quite a lot of business with this store, and spent quite a lot of money there over the years.Well yesterday I went in looking for some specific parts to fix something for work. When I entered the store I knew where the general area the items I was looking for were kept so I walked to that section of the store, past the check out counter, where an elderly man who works there was sitting. I wasnt greeted when I entered the store, I wasnt asked if I needed assistance, or how I was doing, but that was fine. That didnt bother me much I figured maybe they were momentarily busy and would be over to help me when they were done. I begin looking for the items I need and I have trouble finding them. I ended up searching the section of the store for the parts for at least 10 minutes, and I noticed the elderly gentlemen behind the counter watched me struggle to find the parts the entire time without saying a word. Finally I approached him and asked for assistance. I am not exaggerating when I say that he groaned and begrudgingly the 5 feet to the section I was in, then very rudely asked me what I wanted. I explained what I needed, and he proceeded to talk to me like I was some kind of idiot. I have never had anyone in a store look at me in the manner that this man did, or talk down to me the way that he did. Instead of assisting me and educating me on the parts I needed and helping me find them, he talked to me like I was trash for about 5 minutes. I knew what parts I needed because I had called the manufacturer of the product I was repairing. But he rudely told me that I was wrong and that was not the right part, then walked off and left me standing there. Even worse yet, the entire time this is going on there was another gentleman sitting behind the counter that didnt even bother to look up from his computer.My company has spent many thousands of dollars at this store on things like cell phone signal boosters and electrical parts for our other equipment, but I can promise you this, we will not spend another dime at this place. I will drive across town or even drive to Odessa to find what I need if I have to, but I nor my company will step foot into this store again, and I would very much suggest that you do the same.

Ke
Review №7

Rudest and worst customer service in my history of dealing with a small business! i could not believe how disgusting he treats his customers and I certainly will not return and will advise everyone to steer clear of this place as well. I dont understand how low people like this even keep their doors open. Its sad that there is no competition in this market (locally speaking), and maybe thats why he acts the way he does. Im assuming someone with this type of behavior probably has deeper lying issues in themselves tho. He needs Jesus! Bless his heart!

Do
Review №8

For all your electronic parts that you need. Friendly staff and very knowledgeable.

Ha
Review №9

Could have better, more flexible hours

Ma
Review №10

Bad customer service never again will stop at this store smh

Information
8 Photos
10 Comments
3.2 Rating
  • Address:2142 Commerce Dr, Midland, TX 79703, United States
  • Site:http://esisupply.com/
  • Phone:+1 432-520-5374
Categories
  • Electronic parts supplier
  • Electronics wholesaler
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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