No offer to help you at all by 5 employees.... The store was a mess, I went to the new store by Kohls and the 2 employees there were a great help! I bought my paint, they helped with my standing account and out in about 10 minutes! Nice and clean, of course its brand new but it doesnt take long for lazy employees to ruin brand new! Go there they will help you!
Im proud to call Sherwin Williams MY #1 paint store. The staff has always been the most informative and helpful. THE store looks its best then IT has in years! GREAT JOB FAMILIA!!!
Amazing service and nice staff...best place to get paint sample matched
Went here thinking I would get better service knowing I would pay a lot more. I had to wait for probably 40 minutes while they tried to match a gallon of ceiling paint. After two gallons and multiple tries trying to match, and waiting she came up with the best she is going to get she said. I took it thinking maybe it would work, and she was trying, but when I tried it at home it was not going to work. So, here’s where I have the problem. The assistant manager greeted me on my return trip. He said he could not return it because it was custom. He was there and knew the trouble they had trying to match white ceiling paint, but didn’t offer anything like trying to adjust the paint, just said no. I said well if I said the match wasn’t good yesterday and left it would have been the same thing, he goes on to tell me that we would have at least had to do one gallon. So, I would have been forced to pay for something that wasn’t right. I don’t think so. Just the fact he wasn’t offering to even make it right. I will not go here again, especially paying these prices for something they don’t stand behind.
Always Great service always Great help !Thank you
It was alright visit witch they didnt get my order on the phone right. Showed up there and they didnt have my supplies ready like how I requested so I had to waste more of my time gathering up everything. Whats the point of calling it in when you still have to gather it yourself. Next time I make an order step up your game please
I have two projects going simultaneously, one, a remodel at my office, the other a redo/update to a 100yr old+ Ranch house, two different contractors. I can run into SW & pick up the sample jars, paint them on my project & give my guys the color #s, so easy, simple, great products, great choices of colors...its a win, win!
Good 👍 service
I dont know.I cant help with that.Go to the Odessa Store.Bonus: No one here speaks Spanish.
The guy was great helped me find the stain I needed for a door.And it looked great!ThanksGoes see the pros!!
They did a good job getting my paint 👏 👍
Very knowledgeable staff and very helpful. Got exactly what I needed!
Slowest store ever. I dont know why I bother coming here when stores like Home depot are so much faster.
Excellent customer service! We had a mistake with our color, and they were extremely helpful with the issue. Haley also helped me get a great deal. Very thankful for the employees and management here.
Honestly, it was the customer service. We go there with a lot of questions and the guy working there, consistently has a great attitude and gives us great information. The paint that we buy from SW goes on much easier than anything weve bought from other stores.
Great staff who go to the limits to meet their customers painting needs. Attentive, professional, and helpful. Great quality paint too.
The sales associate was very helpful. I asked if 1 gallon would be enough to paint a bedroom, I gave him the dimensions. I had almost 1 cup left. Enough for touch ups!
Was hoping to get a half gallon of paint, they dont sell half gallons so I ended up getting a gallon. It was a bit more than I expected to spend, especially for just one gallon.
The sales attendant was very knowledgeable and she help me save money on my paint.
Always professional, knowledgeable staff. Friendly and helpful at all times.
Kinda spendy for paint..Was in there atleast 20 minutes and no one said anything to me until I went to the counter. Couldve used some help.I am happy with the paint I bought though..
This is a way I paint the world this is my life for the most part their partners of mine
Wonderful paint selection with knowledgeable staff.
Knowledgeable sales staff. thanks for the help with my unusual project.
Great customer service
My new favourite stores. Having expert employees make competitor stores a home owners complete waste of time. I will be a return customer until my entire house is painted
The employees takes too much time for the service..the 4 guys get involved with one client
Best quality friendly ppl
Come in and get some great paint!
Discriminate against people who cant wear masks
WoW We was robbed.....this place is EXpensive......
So helpful in selecting colors!
Because I can find order just about anything I need
Great paint store with customer service ✅
They keep records of my purchases and my vendors purchases so we can always find my colors
Great place for paint
As with all supply store the prices can be painful but hey everyone is in it to make a living, right? Was a little short on some stock.
There’s always someone there that can answer my questions and help me find what I need
Good and quick service on paint samples
Representative was very helpful.
Can always count on Sherwin-Williams no matter where you go
Very helpful.
Customer service is great!!!
Very helpful
Good people
I love the Store
Horrible customer service and wait.
Good
Favorite Paint Store
Excellent service, very attentive Sarah helped with what she needed
Well
Very bad service
Excellent service