Car was rear ended, and repaired at Custom 77. It was so easy, and the staff took care of everything!! Rian was amazing dealing with the insurance & took care of the bill entirely!! The service technicians did a great job repairing & painting the bumper!! The car looks like new!! We didnt have to do anything. Thank you everyone at Custom 77!!
The people were friendly, professional and knew their job. They were precise as to what my car needed. Their work was exceptional.
My experience with this company was not good. There were staff members that were rude, disrespectful, and belligerent. The receptionist or office manager was very unprofessional when asked questions. Custom Car kept my truck for over two months without working on it. However, the service manager (Bob), was very friendly, sympathetic, and professional. If it wasn’t for him, my truck would still be in the the repair shop. Bob showed compassion and he respected the fact that I needed my truck for work. He expedited the service and my truck was ready to go three days after speaking with him.
Custom 77 was very professional. I loved the customer service and how fast they completed my vehicle. An excellent job was done by all. I will definitely refer friends and family to Custom 77.
Always has the customers best interest in mind. Ive been here a few times over the years and any vehicle I bring in always comes back to me looking brand new, as if nothing ever happened in the first place.
Bob Mueller and his team provide the best customer experience possible! They make the whole process of getting your car fixed very smooth, from the rental car to dealing with insurance agents, they make the repair process a breeze! Love them!
Bob made the repairs go smoothly! Kept me informed of any issues and fixed them right away.
Rian was lovely to work with from word one over the phone. I may update once we get our car back, but so far they have been an absolute delight to work with
I came in after a bad day at the carwash. Bob and team took quick care of me and got my fuel door swapped out with ease.
Amazing experience as always. Had issues with my insurance company and Custom 77 was extremely patient and helped me out along the way. Got my Jeep back quickly and it honestly looks better than the day I bought it. Great work and would recommend to all family and friends.
I cannot rave enough about how amazing everyone at Custom 77 is! The woman Ryan was absolutely fantastic. I’m so happy to have my car back and fixed, I’ll forever recommend this place!!
Estimating process, drop off and pick up were all quick and easy!
They were great and did what they said they would do. Would use them again
Great quality work! Very nice service.
Very nice atmosphere, very timely & professional. I would highly recommend their service. Bob was very easy to talk to. Very Satisfied
Everyone here is amazing! The work was done very well and quickly. I highly recommend!
This business is awesome! Great prices and service was great. Very friendly place and work was fast and good! I would definitely go with them again!
So great to work with! Got me a tow quickly and fixed my car so fast! Worked directly with insurance and made the process so easy!
Excellent customer friendly establishment very nice family and work was done very professionally.
They quoted accurately and were courteous and accommodating.
I’ve used Custom 77 a few times and they have always done a wonderful job. I highly recommend!
This place is great ! Beverly auto recommended them when I was involved in and hit and run. Fair estimate and job was done very fast. I hope to never need them again but if I do find myself in the same situation, I won’t hesitate to come back !
Bob and crew are so friendly and do amazing work! Would absolutely recommend and use them again
Service was great and very helpful and professional kept me informed of all repairs
CARSTAR Custom 77 is AMAZING and I am so happy my family recommended me to get my car fixed here. My Uncle and Grandfather have took their vehicle here over the years both my uncle and mother suggested I come her to get my bumper fixed after an accident.In January, I was in a car accident and my front bumper was cracked and grill was completely damaged. My first visit was receiving an estimate for the insurance claim. It was definitely a quick exchange; Rian will be the first person you see at the front desk. She is so amazing and helpful. She was able to answer my questions and also give me advise with dealing with Allstate.SN: If you have Allstate or someone who damaged your car has Allstate... PREPARE FOR A HEADACHE.Anyways, Rian was amazing and also the other guys. My car was there for several weeks and they kept me in the loop... I definitely liked that I was able to rent a car at enterprise and they met me at the body shop and I could leave my rental at Custom 77 when I got my car back. It was a smooth and efficient process.My car looked GREAT! They replace everything and gave my baby a wash. I am so happy about my experience and really appreciate their hard work.I recommend this place to everyone... You can trust them and their work!Thank you for everything!
Great service, completed the job diligently and quickly, very friendly and easily accessible staff. Estimate was lower than any of the big guys, even returned my rental for me. Would highly recommended to anyone.
Great people to work with! Very friendly and very nice work done.
Would give TEN stars if I could ... Brought my car here after it was ANNIHILATED by golf-ball size hail in Wyoming. Hood, roof, trunk, fenders were in ruins. Somehow 77 was able to restore my car to new condition. It is perfect, flawless. Amazing. And the employees are super nice also. Dont know how they do it. Hope I dont need their services again, but if you need hail damage fixed, this is the place to go.
They do great work.
My experience was greatI have used Custom 77 Auto Rebuilders in the past and have been completely satisfied with their work as always. Very friendly and accomodating definitely would recommend them
Excellent service and work.
Extremely professional car was done in a timely fashion and was very clean when I picked it up
Took care of my Trackhawk like it was their own!!
My car looks brand new 🙂
Great service but little pricey....u get what u pay for..... there u go Im not trying to hurt business.
I really like the service . And the paint looks great!
They were very professional and my car looks the same
Honest and professional....a pleasure to do business with...and my car is always ready when promised. I wouldnt go anywhere else.
Great work on my car after accident looks brand new!
Ive been here more than I wish to acknowledge and I never seem to be disappointed with the results. They treat you like their own family the moment you walk in and keep you updated with the progress and problems they come across. I wouldnt take my cars any other place. I also love their attention to details.
Have had several cars repaired there over the years. Never had a bad experience., In fact they repaired a faulty repair job done by a body shop in Oak Lawn.
Brought my car in Monday was completed Wednesday as promised. Excellent work . Great customer service. Worked with Bob.Gary Gushulak
Just got my car back today and didnt doubt for a second it would be like new. My 2017 Toyota Camry is like it was never damaged. Custom 77 is too notch . My mind was at ease because of past cars i brought there. Wouldnt trust anybody else to do the work. Any the way you are treated is awesome.
Dealt with a few shops in life, hands down they take the top place. Ryan is a great front desk person who actually cares and enjoys her job. Family owned shop, and it shows that its a family business that takes pride in their work. Went in for the initial inspection for authorization and everything was set up that week. Dropped off the following Monday and had an estimated turn-around time and knew who was handling my vehicle before I handed over the keys.
Absolutely the best place! Great paint match!
While Ive had the unfortunate luck of two accidents in the past couple of years with two different cars, the one thing that Ive been lucky with is that Ive done business with Custom 77 Auto Rebuilders. Both times, Ive had excellent customer service with this company and Rian, the receptionist there, has been amazing. She provided me updated info on the status of my car, how long it would take (both times they finished a day earlier than estimated), and the cost was on average 10 percent cheaper than 2 other local places that I received quotes from.Plus the quality of service was incredible. They even cleaned my car and restored it to show floor quality to when I first bought the car.If you want the best in the local South Suburban area, Custom 77 Auto is the best. Dont go anywhere else, period, as you wont find better.Finally, if you work with Enterprise car rental, they have a couple of loaner cars there so you can work with them to pick up a rental on site if needed!
Good work, nice people to work with. Three car repairs - all done rightand as promised.
My Lexus RX350 was recently damaged and my insurance company recommended Custom 77 Auto Rebuilders along with several other auto repair shops. I choose them because of the online good reviews and Im glad I did. My windshield and dented roof was repaired and restored it to its original state. Kyle provided a proficient customer service experience for me and I would recommend this company for your auto body repairs.
Fast and fair estimates. Beautiful work.
Customer service is exceptional! They did a great job repairing my vehicle and they worked well with my insurance too! Thank you for the awesome job!
Im in the insurance business and get solicited by numerous auto repair facilities. Custom 77 has done repairs on my vehicles and have always been fair and timely. I recommend my customers to consider Custom 77 whenever they have body repair inquiries.
This people are the best any kind of car damage any color they can handle it
Staff were great & food great what more can you ask for
My family has been in the automotive business my entire life and I have been around a lot of body shops. Custom 77 is top notch! They take pride in what they are doing, theyre prompt, professional, and run a clean well-organized business. Whether you have a $10,000 car or a million dollar car, you can trust them to provide unparalleled service and work.
Took my car there for repair. Right front passenger fender dented. Shop was clean and professional. Family-owned business. Estimate was fair and repairs made as stated. We use them again if necessary.
Great shop, friendly staff, excellent repair and great paint job matched perfectly.
Great job. Replaced a door in 5days.
The best body shop I have ever been in
Good people, good work
Awesome work & very friendly, I felt @ home there & my car was finished in the time promised!
Great Service
Love this place. They were such nice people everytime a brought our vehicles in. Would recommend to anyone.
Went for an estimate for a cracked bumper... Went somewhere else because price was twice as high as another shop who does great work... The other issue is he reported it to carfax as an accident and theres now an accident on my record for a cracked bumper cover... If they fixed it... Fine but they didnt... Just for getting an estimate... Gave 2 stars cause i used them before and mostly good... But they did forget to paint a piece of trim
Great service been in business over 50 yrs
Had a accident took my car to customs 77 auto repair and they fix the hell out of my car very good workmanship car is just like new but dont believe me go see for yourself u wont be disappointed and thats the truth hello
Great people that work there and the work they produce is awesome.
Amazing work and great deals! Always trust these guys with my vehicles!
Friendly helpful people who want to take care of you.
A bodyshop
Easy and good people
Good work
Excellent personalized customer service and my Vehicle looks great!