I had a phenomenal expierence with Charlie from the printing department she was beyond helpful and printed my items so quickly although they were custom and the photo was blurry but she managed to deliver! So so happy she made my day!
Every laptop there are sold out but the people there are really nice and funny.
Everyone I’ve met in this store has been very helpful and friendly each time. Probably the best staples I’ve been too.
They dont help and make the customer wait, services are not good
Really poor customer service and very condescending. This store needs better management in my opinion.
Dont shop at this this staples they have awful customer service.
Excellent store. Amazing service. They stand by their products. Their staff is awesome. They have a surprisingly wide variety of items. Its great for businesses, home offices, and personal shopping
I love Staples.. they have good prices and they offer good advice.. I have been going to this store for years . Need to send a package out its Staples. I even ordered a custom bumper sticker last year . Store very organized with all the product to suit your needs.. check them out .😀😎
The store is clean and the workers are polite. However, the three of them that I spoke with looking for products (one in candy, one in makeup, and one in foods) were not helpful in guiding me to products I was looking for. What happened to grocery workers knowing their products?
Very unhappy with the print shop. I ordered business cards I expected 20 dollars for 250 cards, I got charged 50 unknowingly. Originally they made my name too small I told them to remake it and they charged me an extra 30 bucks for that is just awful. I got to my job and noticed the street name was spelled wrong and my job is on the same street as staples. Went back to the store got the manager to refund me but no apology or even an explanation. Will avoid this store and recommend friends and family do the same
Spotless and spacious location. Supplies very picked over and limited, out of 2 of the 3 choices in item I was looking for. Left without purchasing anything as prices seemed high on most items. Staff was helpful when I sought them out.
Most inconvenience in faxing line backup across the store clerk to important sit watching to help anyone with customer asking for help rude place blueprints,fax, copies me all the customer walked out store need to be in new Haven CT by yale like before
I ALWAYS HAVE A GOOD EXPERIENCE WITH STAPLES BECAUSE I CAN TALK TO THE COMPUTER PERSON FACE TO FACE AND LET THEM KNOW WHAT IS NOT RIGHT. UN LIKE OTHER PEOPLE WHO MAY TRY TO FIX A PROBLEM I TAKE IT TO THE PEOPLE WHO KNOW WHAT THEY ARE DOING. THAT IS THE BEAUTY OF FACE TO FACE COMPAIRED TO DOING OR TRY DOING OVER THE PHONE WITH SOMEONE THAT DOES NOT KNOW YOU.
I have never had a bad experience here. Customer Service is always great and Managers care about helping the customers. I had a recent issue with price matching an item, however the store manager, Zayid, cleared it up in no time. I would recommend if you are in the area. Thanks again Zayid!
This place is pretty awesome when you have projects and such. They have a lot of helpful tools to assist you and make you feel confident in your products.
I wanted the print shop to enlarge my company logo to a poster. They were unable to do it. Manager with 8 years experience was not very helpful or knowledgeable. Went up the road to FedEx and they had it printed perfectly while I waited without any issues.
Decent experience. Needed help with printing something. The lady there had started helping me, but then another customer disrupted her. I shrugged it off and figured the rest of the process myself and got what I needed fairly easily.
It was a quick stop been here a few times. Good people. Organized store
Excellent i have to learn how to use the computer there clean bathroom
Staff are very helpful.Annie and Angela are superb supportive.Every Tuesday and Wednesday I visit here for the best service.
Bad customer. service on copy machines are customers ask for help and they speaking to other customers that is a lot of work that they dont get pay for that smh never again bad experience if they dont like there job and customer service find another job..
Very bad service. I mean ups. I’ll never go back.
100 per cent all the time . 1 of the cleanest stores Ive ever shop in . Everyone is always friendly and very helpful
I work here. Its clean and the associates are helpful...😁😁
Today was my first and last time in this store, in milford do not know about customer service, ask how to get an impression of the computer and how was the use of the internet, the only lady who was an elderly lady and whose bad character gave me to understand that she hates her job and that she is only interested in keeping her insurance payment, I complained later with the store manager and it seems that it is her grandmother
If your rich this is the place to shop, but the Walmart next door is way better and cheaper!
Great service,deals and prices!
Faxing way over priced other places half the price !
It took 20 minutes to send an 8 page fax at $1.69 per page. Frustrating! Ridiculous! I was told that nothing could be done to speed it up. Thats the system.
They were very helpful and professional.
While at the store I asked the manager to check the stock room for an item that was out of stock in the isle. She came back and said they had none. I went home to order on line and noticed theres 6 in stock at the store. I call the store to double check and she said she found them and that they were hidden. I asked her to leave one with the cashier but when I go back to the store she had given the chasier the wrong item. The manager goes back to the office and hands the cashier the correct item. Mistakes happen but not once did the manager say sorry about the mistake.
Great place,, I always find what Im looking for. ...but the cashier service is too slow...!
Very nice employees and very helpful
Fast check out and helpful staff.
The copy and print center needs Jesus. Did not enjoyed my experience with them. I asked them if I can have 4 signs made with letters and ended up with 4 posters, not only that, but they misspelled a word even tho I wrote it clearly and correctly. I took a business card the day before and was told that would be ready by 12 noon. Got the the store at 4 pm and my business cards were no where near of being ready. I wa told that they have a lot of work to do and that my cards were 4th in line when I brought them the day before and (I repeat) was told by a copy and print associate that my card were gonna be ready at 12 noon. I traveled three cites before making it to the store. I am sooooooo dissatisfied with their services. I Will no longer come to this store.
Staff was very helpful and courteous
This store does not care about customers. Person working at the copy center only cares about flirting and trying to pick up the men who are there. You ask for a call when your order is ready and no one does. You have to call them. Very poor customer service.
Great service and prices
Great customer service, everytime Im there everyone looks a little overwhelmed but always willing to help.
The staff in this store is so incompetent..miss the Orange store, they were great
The employees are very knowledgeable and helpful!
I ordered online three days lateStaff in design department sucks
Excellent! Always very helpful!
Great Store 😆🖒
Great customer service
Very clean store but very rare to find an associate to help on the floor
I like Staples and buy most of my office supplies there. But, not so great customer service over phone, and at this store.
I sat in front of the Boston post Rd. store for 20min. Only to find out I had to wait 30min for the manager to arrive late to open the store. I think its ridiculous the the entire staff is standing outside of the store and the manager is the only one not to arrive on time.
Very Bad Customer Service when it comes to Technology Help
BUD SERVICE BUD MANAGER BUD WORKERS
Great people
Excellent service
BAD SERVICE
Good
Friendly staff
Helpless employees
Love it