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C R Automotive Mill Valley
220 Shoreline Hwy, Mill Valley, CA 94941, United States
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C R Automotive Mill Valley
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St
Review №1

CR Automotive is terrific! They do excellent car repair work at an honest price. They work hard to do right by your car! I have had years or experience with them. Darwin and Jimmy, the two leaders at CR Automotive do a great job: they carefully and patiently explain what work needs to be done on my car, and give me a clear estimate of the cost. They also are willing to care for my car even if I havent made an appointment, if a difficulty suddenly comes up.

Za
Review №2

Coming down the grade after the Golden Gate Bridge my accelerator stopped working. I coasted into CR Automotive hoping that theyd be both quick and legit. Within the day theyd diagnosed the problem and had it fixed at a reasonable price. Pulling into an unknown mechanic is always anxiety producing, but Im glad I ended up here. Would definitely recommend

Ch
Review №3

Darwin and crew are excellent mechanics, and just wonderful professionals overall. I really enjoyed their transparency and honesty. Highly recommend! My rusty Subaru came out much safer than when I brought it in and I am so grateful!

Da
Review №4

Darwin @ CR Automotive hooked me up with some quick work successful work on a challenging task on my Tacoma. Would recommend.

An
Review №5

Darwin is an AWESOME guy. Very honest, knowledgeable... He helped me understand what my car really needs and how to avoid overpaying. Very fast service, friendly environment, and he added some cleaning work on for free. HIGHLY recommend! Thanks for your service, CR Automotive. Ill be back!

Je
Review №6

Great place to get a smog check and service on your vehicle 👍

Ry
Review №7

My truck broke here down while I was on a road trip. They got me back on the road in no time. Great honest mechanics. Thank you.

pi
Review №8

Darwin and his mechanics are very professional, I have been bringing my vehicles to CR for years and will continue to do so.

Bi
Review №9

Honest, knowledgeable and friendly.

Ra
Review №10

CR Automotive is great. I honestly say that I am lazy with my car, meaning I dont bring my car into shop unless something is actually broken. But every time after I bring my car to CR Automotive, I am confident that it will come out running smoothly. They are reasonable with their prices too, and they explain/list out clearly what they did to my car. I recommend this place to my friends.

Ly
Review №11

Took my car in for a SMOG check and the service was excellent. Jimmy was very attentive, knew what needed to be done, my appointment was on time and the car was ready is less than 30 minutes. There is a comfortable waiting room where you can wait for your car. Very pleasant and efficient experience. Thanks

br
Review №12

This place is honest and got the job done (water pump) as scheduled. The guy diagnosed the problem quickly at about 430pm while I waited without charging and gave me a reasonable quote to have it done by the next afternoon with OEM parts. And he gave me a smog check as well for a very reasonable price. I would DEFINITELY go back for more service!

La
Review №13

Darwin & Jimmy always have my best interests in mind when they think about whats best for my car and. my safety. If something needs to be fixed theyll tell me and they will tell me if it can wait and if its a real issue or not

pe
Review №14

The team at CR Automotive have been my trusted mechanics for over 10 years. They have kept my 1994 Toyota Camry in top shape by providing honest and conservative but safe recommendations for repairs. They treat me like family. Highly recommended

Su
Review №15

I was referred to C R Automotive by my neighbor. I have been taking my car in for regular maintenance now for a couple years. I would not hesitate to recommend C R Automotive to anyone looking for excellent customer service! What I like the most is that typically, without me asking, management carefully explains what they did, and why. They discuss issues before they happen and let me know what to look for. They always give me an estimate of costs before they do the work. I really appreciate this kind of service, as I know very little about cars. I trust C R Automotive completely!

Ca
Review №16

Always prompt, reliable, excellent service. This time my car needed extra work and they made the effort to get the needed parts so the work could be done the same day.Ive been going to CR for many years and have absolute confidence in their work.

Ca
Review №17

I have been taking my old Volkswagen to CR Automotive for years and have never had a bad experience. They do great work, theyre great at keeping track of what needs to be done and when, and their prices are very reasonable. I highly recommend them.

An
Review №18

Excellent experience in every way. Damian understood the situation with my 1998 van rear window and was able to solve the non-function problem with the installation of an after-market motor in an extremely efficient way. Isabel, in the office, is a paragon of efficiency and thoughtfulness. CR is definitely worth the effort to find a friend to drive you to and from your appointment.

Mi
Review №19

Drove my Stratus from Colorado, andit developed several problems. Got recommendation for CR from a friend, tookStratus there. Jimmy got it running fine againin a days time, and at a fair price.Wish I knew of a shop like this in Colorado.Mike

Ma
Review №20

I have taken my car to CR Automotive for several years now. They are a good team with a nice communication style -- they take the time to explain what needs to be done and will often show you a part theyve replaced so you can see for yourself what the problem was.I like that they itemize and prioritize the various repairs so that I dont have to get everything done at one time. Also, its easy to make appointments using their online tool. The email reminders for when theres a service due, do help keep me on track.

Ke
Review №21

My many years of experience with CR Automotive has been nothing but exceptional.They have serviced and repaired my various vehicles to keep them in top-notch condition. Overall I would rate them A+ or 5 star.

Co
Review №22

Ive been servicing my car there for many years now. I found this gem of a place by accident wondering around the coffee shop. Jimmy and Darwin are attentive, professional, and truly care about me and my family. They are very thorough with their work and explained whats going on with my car. Overall, the team at CR auto are dependable and reliable. I got to them for servicing and advice. Thanks.

Da
Review №23

Scrupulously honest, trustworthy and provide terrific service. I have been a satisfied customer for over a decade and highly recommend CR Automotive to all my friends and family. .

Ka
Review №24

Honest, Accurate and Fair.My girlfriend knows nothing about cars and they have had plenty of chances to take advantage of her and yet they never do. They fix her car and when I suggested a incorrect diagnosis (that would have cost her more money), they let me know that I was wrong and it would be a wasted expense.I recently brought a car by that I was going to purchase and they did a diagnositic evaluation for $120. It took more than an hour, included a test drive, and they explained many things that I was unaware of from my test ride. Over the next year of owning the car I had them repair each of the items by priority when I could afford it. The work is always done on time and I believe the prices are more than fair.I am amazed that reviewers complain of the diagnostic charge. It costs time and time is money. The computer gives an often vague code: ex. fuel system. But figuring what in the fuel system is the problem takes time.

vi
Review №25

Went to CR for the first time with my Mercedes Sprinter to replace the front brakes and rotors. The customer service was excellent from start to finish. I soon have to replace my rear brakes and will definitely go back to see Darwin and the rest of the crew when I need more work done on my Sprinter.

Be
Review №26

I have so far only used this place for small things (a window stuck open, and a trunk stuck open), but they were very responsive, quick, thorough, and communicative. I will go back for sure. *** EDIT *** I now have used these guys a lot for our 2000 Passat and 2005 Honda. They are very competent and very honest, and reasonably priced.

Sh
Review №27

Each of the CR mechanics have repaired and maintained my HondaCivic. The 4 mechanics give Excellent service, and summarizethe work to be done. Even the estimates prior to the work are right on.The receptionist is friendly, efficient and goes over the work to be done also

Gr
Review №28

Darwin, Jimmy & Isabel are always there for us whenever we need them. They are meticulous and treat us like family. We have taken all of our cars to them for the last 20 years! We wouldnt go anywhere else.Thank you CR Team!

Ch
Review №29

Fabulous service from thoughtful, trustworthy people. I feel like Im in great hands at CR Automotive- they explained what needed to be done, showed me the new genuine BMW parts they had ordered for my car, and even gave me a ride home when I dropped off my car for service/ picked me up afterward!

Da
Review №30

Work done as requested and in time promised - routine mtc.They pointed out tie rod end replacement and catalytic converter work that needs to be done and gave costs.Have been using them for years on vehicles.Tie - rod work, alignment, tire rotation, slow leak all scheduled at our convenience. Work completed per estimated cost and was done at promised time.

Ca
Review №31

The service at CR Automotive demonstrates a professional attention to detail and I came away feeling very secure about their work and their honesty. I will definitely return when service is required and would highly recommend their shop.

Je
Review №32

C R has been taking care of our cars for over 20 years and has always done a great job. Never any feeling of being pressured to do work that wasnt required - in fact just the opposite. Always responsive and keep us well informed as problems are diagnosed, parts ordered and work done. I highly recommend them.

Ka
Review №33

After having my car in another shop twice for a problem I had, C R Auto was able to find the problem and fix it. I have always had great service with them for many years and highly recommend this shop for your automotive needs.

Al
Review №34

The service at CR Auto is excellent! I bring my car to CR Auto because I know that my car will receive highly skilled attention and I will be treated with attention, respect and the utmost honesty.

Li
Review №35

CR Automotive is a great place for car repair. Darwin and Jimmy always explain whats needed and complete the work in a timely fashion. Weve been going to CR for years.

Ke
Review №36

Darwin & Jimmy are great mechanics! Reliable, timely, honest. I highly recommend CR Automotive.

Sa
Review №37

Thanks for fixing up the old truck again - 17 years on one clutch isnt too bad, and the air conditioning needed a good recharge and leak repair. I appreciate your professional, quick, and reliable help once again.

No
Review №38

Upon my request for a smog inspection, I was given an appointment within hours and told the length of time it would take. On site, I was treated graciously and adequately in the waiting room while the work was done and the paperwork completely directly with DMV. Grateful!

Ca
Review №39

Very professional & knowledgeable . Work is always completed in a timely manner. They not only perform the work at hand but will inform me if they detect other concerns that I should be made aware of

H.
Review №40

Always get sound advice from Darwin and Jimmy. I appreciate their competent direct approach and quick turnaround on issues.

Pe
Review №41

I have been going to CR for a number of years now and I value their honesty and integrity and thats not something you can say about manyautomotive garages.

Gl
Review №42

CR Automotive has serviced my cars for many years. They are trustworthy, candid and always considerate. I have recommended them to friends.

Ha
Review №43

I have been a customer for several years, servicing several cars & SUVs. I have found their service to be consistently high quality for fair prices. My recent visit was no different.

Ca
Review №44

We love taking our vehicles to C&R - we’ve used them for years and wouldn’t go anywhere else!

Bl
Review №45

A mechanic friend told me about CR Automotive some ten years ago and I have been taking my last thre cars there for service with great results. They always get to my car as fast as possible and have kept the cost resonable. They are thorough and take the time to explain the problem in lay terms. I would recommend CR Auto to anyone.

Ho
Review №46

CR consistently provides stellar service. Ive trusted them with my cars for well over a decade. Theyve always correctly diagnosed problems and made perfect repairs.

ja
Review №47

As always, service at CR was courteous, complete, on time, and on estimate. Theyve been servicing both our vehicles for several years, and we have always been satisfied with the results.

St
Review №48

Darwin and company (including Isabelle) are great people to do business with because they understand your needs, can pin point the problem, will not oversell, and get things done on time. One of the best automotive repair shops Ive ever done business with.

Th
Review №49

I was disappointed with my experience here..I was towed in with a blinking check engine light..; and I was just visiting the bay area (altho I grew up here so I do know the area, I no longer live here). ..anyways, they couldnt finish their diagnosis by the end of the day so I had to leave it overnight..the next day it took them too long to figure out what it was..I rode around on my bike trying to waste a few hours ..I forget what triggered a conflict but I remember coming back and these guys still just sort of hanging around my vehicle but didnt seem to be getting much done.. (still diagnosing).. I finally said I would take it somewhere else..and they still wanted $150 or so for a diagnosis of a bad sparkplug or something like that.. ; I hate to say it but I think they were making it seem like they were working on it when they actually were not...(ie just because a vehicle is in the shop doesnt mean they are doing anything to it or for it...; do they think we are all idiots?) You dont get 8 hours of diagnosis work just because the vehicle was in the shop for 8 hours. I really get the feeling sometimes that some mechanics think that everybody else are a bunch of idiots, like we were all born yesterday.. ; I ended up paying $100 for just about nothing than a piece of paper saying there was a sparkplug issue.. probably something I could have gotten if I had gone to pepboys and asked to use their free plug-in diagnostic tool.

Ro
Review №50

CR has fixed some serious problems on both of our cars lately and they always give us a good price. They fit us in last minute to fix them quickly too!

An
Review №51

As always the work, Im sure, was capably performed -- however $118 for an oil change (even synthetic oil) is quite high.

Ly
Review №52

Darwin and Jimmy have been my mechanics for more than twenty years now. Ive always stuck with them because theyre competent, fair, and give me service when I need it.Ive used them many times. For example, in Sept. 2018, the starter on my Matrix conked out and Jimmy promptly replaced it.

Ca
Review №53

The people at CR Automotive have taken care of my Honda autos for many years. I appreciate their friendliness, their competence, and their honest, straight forward discussion concerning a repair need. Carl

Ly
Review №54

Terrific Did all asked starting on time scheduled and promptly and have very good coffee machine!

Tr
Review №55

Excellent service- high quality and honest and fair!

Ro
Review №56

CR Automotive has been providing maintenance and smog checks on my 94 Honda Civic Si for a year now and has been consistently knowledgeable regarding the mechanical idiosyncrasies of my older car, all with a reasonable and fair price.

Ne
Review №57

Great friendly service

Be
Review №58

The staff is always friendly and the cost of repairs is fair. We have had both cars repaired at C & R and will continue to do so.

Ro
Review №59

I was surprised and disappointed by this place when I took my Subaru there for a smog test. They did a complete test on all systems and came back with a report that sounded like my car was falling apart. I needed a catalytic converter for starters and at there price estimate of $1,000 just for that (I knew I couldnt afford it and asked whether there are refurbished ones as my car is a 2002..they said no, there was no other way), and breaks were at %2!!! Well, I called a place in SR where they put in a universal CC for under $500...then I went to Malugani Tire to check breaks and they said theyre fine and I should wait 6 mos and then come by for pads and alignment...so for $500 my car was fine where at this place $1,000 was just the beginning...I will not go back!

Mi
Review №60

As usual my experience was perfect from start to finish.

Ru
Review №61

CR Automotive always gives me prompt attention, good service, and advice.

St
Review №62

As always Darwin and Jimmy are on top of their game. I wont take my cars anywhere else.

Ty
Review №63

Never any worries going to see Darwin and Jimmy. They always take care of my car beyond expectations.

Da
Review №64

I discovered a flat on my way to work. CR fit me in to patch the tire while I made work calls in the lobby... Salvaged my busy day with clients. Thanks much!!!

Pa
Review №65

Great Service, great price. They have always really taken care of me!

Ph
Review №66

Excellent......friendly and helpful, sincere and efficient. In other words, the complete opposite of what you expect in Mill Valley!

Ad
Review №67

Quick and Easy! This is the place for smog checks!

Vi
Review №68

Great guys and reasonable !😊

Pe
Review №69

CR Automotive did a very professional and timely job on both my and my wifes car recently when we needed SMOG inspections. I would recommend them to anyone.

Ma
Review №70

Im so thankful with the crew at CR Automotive. I been a customer for 18 years, and I live in San Pablo.

Tr
Review №71

Quick, reliable and friendly service.

Da
Review №72

We have relied on CR for 10+ years for keeping our vehicles running safely and smoothly including routing servicing, smog testing, alignment, oil change, diagnostics and replacement of worn out parts, when needed.

Ja
Review №73

Great service, quick and thorough

Su
Review №74

Excellent service and work!

La
Review №75

Excellent as always.

ma
Review №76

10/10 everytime.

Ri
Review №77

Excellent

Information
9 Photos
77 Comments
4.9 Rating
  • Address:220 Shoreline Hwy, Mill Valley, CA 94941, United States
  • Site:http://crautomotivemillvalley.com/
  • Phone:+1 415-388-2880
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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