Repeat customer...and they keep giving me good reasons to be.My attempt at getting an appointment got a prompt response, but through no fault of BYOC it ended up getting caught in my Junk folder. So I went to BYOC to make an appointment. To my pleasant surprise, Eric said they could do it right then and there. This saved me a trip, but there is more. This was only an oil and filter change, but I can always count on them to inspect the vehicle and tell me what they find. In this case, it was to let me know tread wear on my front tires was nearing time for replacement. Eric gave me free advice on where I could get this make and model tire at the best price and have it done right. Each time I go there they do something to increase my faith and trust in them.They arent the cheapest place, but they are fair and very very good at what they do.
Brought my car here for a general maintenance & wheel alignment, also swapped all 4 of my worn out tires for brand new ones. Eric ordered my 4 new tires which was available the very next day! Best local owned auto care/repair shop in Milpitas, hands down!
This shop features great service, courteous staff, and fair prices. What more could you want? I highly recommend you reach out to Eric and his staff for your automotive needs.
Ive had the pleasure to work with Eric during my last 2 visits to BYOC. Each time he has met me with complete transparency on pricing, diagnoses and service. He has made it obvious to me that he truly cares about his customers and their experience, and doesnt see them as another number or dollar sign. Ive gotten my brake pads replaced and it was done quickly, less than hour. Good price, and great communication. Will definitely be back again 👍
Highly recommended. had my car serviced for oil pan replaced, Oil change and wheel alignment. Stuff are very friendly and detail of confirming work scope before start work. Work was done before estimated time.
Experienced and knowledgeable. They were happy to answer your questions and showed you the broken parts so you know what haven been fixed. A trustworthy auto repair shop and good customer service.
Best auto shop I’ve been to! The owner and people working here at BYOC are very honest, which is the main concern I have when I go to an auto shop. They will tell me when something does need to be fixed and when it does not, and even showed me the steering fluid that they flushed out. Customer service is also amazing! They checked up on me proactively after a few months since I turned down the steering fluid flush service the first time I went, and they are not pushy about any services. Communication is also great. Really recommend this auto shop!
Efficient service for oil changing! Reasonable price for the service. Will definitely go back for other services
Came in for a leaking coolant. Didn’t have an appointment but they took my vehicle in anyways. Was diagnosed with a faulty water pump. They gave me an option of oem or aftermarket. Since my truck is old and I don’t use it as my primary vehicle, they recommended the aftermarket. Thank you. They seem like a very honest mechanic.
This was the first time having my BMW serviced at this shop. The service was great. Very knowledgeable and listen to my explanation of what I was told was wrong by the dealer. Eric said he will inspect the car and talk with the dealer to find out what needed to be done. Let’s just say, I saved thousands of dollars by bringing my car here. Very satisfied! I will by coming back here from now on. Thank you Eric!
Excellent and timely service. Very friendly staff. Was able to schedule a brake change the next day and they had it in and out within an hour and a half. Quality service and fair prices. Definitely bringing my cars here for future work.
Eric is my “Hero” he help me out with my 2021 Honda Accord… I was so happy how fast and efficient that Eric is… he showed me how to reset my “tire” function on my car & I am new to this so called technology.. he also ensured me that if it happens again there is a slow leak. Well, I WILL BE TAKING IT to him. Thanks again Eric 😀
Eric is wonderful!!! Having my car repaired at BYOC was the best decision, not only Eric is very professional, he is wonderful at communicating and get things done quickly. Will definitely come back next time
Eric and his team always do great work on my car and make me feel like a valued customer. It gives me some peace of mind to bring my car here for general maintenance and for serious wear and tear repairs. I know I’m going to get a fair assessment, good work, and a fair price along with a clear explanation of what’s going on. A true neighborhood mechanic.
BYOC was able to install a shield for my catalytic converter and do the annual maintenance. Well done, team!
I’m so glad that I was able to find this business so close to home. Not only close to home but a Great business owner Mr Eric and his workers. Excellent quality of work and a quick turn around. Will tell you upfront In details Scope of work and will do a courtesy call to follow up status of your car from time to time, to make sure everything is good. I will say above and beyond a call of duty in Military.. a selfless service when I call him last minute and late in afternoon the other day. No questions ask told me to bring my car even at closing time to work on it with his own time. thanks Eric
Ive been going to this shop since the time it was known as milpitas garage, the quality then was great, and it still is now. Ive had a lot of work done here and Ive never had any issues with the jobs. A rare quality this shop has is that they never try and sell you on useless repairs that you dont need, like some other unscrupulous mechanics do to make a quick buck, on unsuspecting customers.
Best place for BMW repairs. Much more affordable than all the places I’ve gone to in the past. They save you time and go above and beyond.
Eric and Juan provides me great care and service for my car and my moms car. They are trustworthy and they give you their honesty about what services needs to be really done with your vehicle. Its fast to make an appointment and Eric responds quickly to any sorts of questions you have if its via call/text/email. This will be my go to shop for any services/repairs in the future.
I would highly recommend going to Eric for services. Great customer service and very knowledgeable. Fast and flexible to get you back on the road again. I will be back in the future.
Ive been having services for my 2 cars at BYOC for almost a year and without any doubt, Eric is the amazing professional car mechanic that you are looking for. Eric not only gets the work done, but also makes it best, and solve your specific problem. Highly recommend to all of you in Google community!
Great service. Eric was understanding and accommodating. The Mechanic was happy to share what he was doing with the car and also answered my queries.
First time using them. Eric was very professional throughout. Made it easy to make the appointment online. Made sure I got confirmation and offered directions. Did the work himself and they do a number of checkpoints while servicing. Had no problem telling me everything checked out. (Did not try to sell me on what I didn’t need.). Professional, honest, and in and out in half an hour. Isn’t that what we all want?
Eric was able to diagnose problem pretty much right away with a quick test drive and was able to fix it in less than 30 min! Awesome service and trustworthy!
This was my second service with BYOC and both times the service was done perfectly with no issues. Will be returning for any future service or repairs needed.
I went in to get my alignment done. Making the appointment was easy, Eric was super friendly as always, and the car was done early. Great service across the board, would recommend bringing your car here!
I am glad I found this Auto repair shop. Eric is very responsive and nice. He provided a quote and scheduled an appointment and fixed my car in the next day! The charge is reasonable and the service is great. Will recommend this shop to anyone who wants a quality car fix in a timely manner.
Very fast, and professional. Good price. Had plenty of parts, and if they didnt have it in shop at the moment, would get it very quickly.
I have been using this business (formerly Milpitas Garage) for years. This time they fixed two oil leaks and everything went well
I have been a satisfied customer for past 8 years. Eric and Carlos exemplify professionalism and service.My recent visit they had the courtesy to fix an issue left by a different garage. Best part was Eric’s follow up after I had left to ensure satisfaction! Kudos to such dedication!
Aww i love this place.I been coming to this place for about 20 years. New owners, new name, but still great service for a great price.
Eric and team were thorough professionals. My cars compressor went bust during the pandemic. Eric offered a ride to and from his auto shop which helped immensely. I would go there again to get my car serviced
Eric runs a high quality auto shop and his detailed explanation and itemized task is clear that I’m very satisfied with him and his people service.Regards,JinChong
My Mini Cooper had a severely worn out transfer case after finding out about the issue from the dealership. On recommendation from a friend, I took the Mini to have its transfer case replaced. Eric and his team were incredibly helpful and very responsive by keeping me up to date with the status of the replacement and service as well as answering any additional questions.During the replacement, I remembered that the dealership had indicated that there was another issue and I asked Eric to see if I could quickly add on this extra service since it was already at the shop. Eric handled the last minute additional request amazingly. He let me know that they could do the work with no issue. His team conducted tests and inspected the part and notified me that there were no issues at all.When I picked up the car, it ran like new. I am extremely happy with their service and would highly recommend going to BYOC. I will definitely being going back to either service or conduct other work on my Mini!.
Eric and his team are amazing! Brought my car here due to my check engine soon light turning on and they were able to get my car fixed within a day! I also didn’t know I was due for an oil change so I was lucky to get a few things fixed at once! They are super nice and know what they’re doing. Eric and his team are professional, nice and makes the whole process stress free. You’ll be in good hands here. Definitely coming back for future services! Thanks BYOC!
Love these guys!!!! Moved to Milpitas in March needed work on my cars. they did excellent job on all three of them. they are very reliable, punctual, very competitive pricing and extremely friendly, and go the extra mile for there customers
The owner, Eric, is honest and thorough about what work needs to be done for each and every customer that walks through his door. I highly recommend his auto repair shop to anyone who wants to be treated fairly and who doesnt want to be over charged for work that you dont want or need. A fair price for fair work.
Eric and his team at BYOC did a killer job installing new tires onto my truck. The job was done professionally, quickly, and for a good price. Eric has an FD rx7 project car outside his shop which should tell you about the pride they have for working on cars. Give BYOC your business for quality car repair and to help put a beautiful classic Japanese car back on the road.
Service is great... quick and punctual...price is competitive... i like that Eric the owner is hands on and actually talks and explains the service done to the customers. Would definitely recommend this place to my friends.
Ive been using BYOC for auto repair in Milpitas since it began a while back. Eric runs a great shop. Ive done both big and small jobs there. I can happily say that I found the BYOC group to be talented, friendly and always accommodating to my auto repair needs. They got to my jobs right away and the work is always excellent. I will continue to use them for my cars and suggest you give them a try. You wont be disappointed.
Today, I brought my Audi A3 to BYOC due to vibration issues. From initial interaction to closing, Eric and his team provided excellent customer service experience. The process was effortless, and a refreshing change of pace to find respectable mechanics. Yes, theres a diagnostic fee, but your car is in good hands. Definitely recommend BYOC!
My first experience with Eric and the BYOC team was with my beat up 1999 BMW 528i about a year ago. At that time I needed help popping my hood due to a snapped hood latch. Eric could’ve gouged me as I was desperately trying to get the hood popped so I could get the car smogged and sell it. Instead he and one of his techs diligently did everything they could to get the hood popped, and topped off the oil due to a leak I had. He charges me less than $20 for his assistance and the oil.Fast forward to the present day and I’m now driving a clean 2013 BMW 535i. This thing is my baby, and once again I’m choosing BYOC to take care of it. Eric set me up with an appointment to perform some overdue interval maintenance that the previous owner had neglected to perform. He performed the service the same day I dropped off the vehicle, and when an unexpected part needed to be replaced Eric called to update me of the repair status and the unexpected replacement. I’ve never received a repair update before. Typically I only receive a call when the work is done or I’m having to check in with the garage on the status.The pricing is fair. As a BMW owner you get used to the inflated costs of maintaining these vehicles, but BYOC doesn’t take advantage of that. And as an added bonus BYOC runs promotions for first time customers. Eric graciously counted this service as my first so that I could qualify for the free tire rotation and fluid top off. I’ll be continuing to bring my car here and will know I’m in good hands.
Explained whats wrong with my vehicle and suggested what needs to be done. Great timing and helpful.
Eric does great and efficient work. What really sets him apart is his transparent passion for people and providing quality work. He’ll also follow up to make sure my car has been running well and if I have any questions. I highly recommend.
Great quality of work and saved me 50% from what dealership charges. Next-day appointment and everything was done within couple hours. Love this shop.
I have had two major services performed by this business and have been pleased with the results.
Amazing customer service from Eric and great quality of work & detail by their mechanic Juan.
Friendly Service With Good Quality Of Repairing.I dropped off my vehicle on Monday Afternoon and Receive A Call From Eric Regarding to the Repairing was finished.As I came to his office, he detaily described what has been done and showed me parts that removed from my vehicle. He also remind me that warranty can be valid in 24 month period and 24K miles.Overall, it was a great experience to have the service in BYOC :) and Recommend to ALL PEOPLE :)
I found Eric and his team at BYOC to be refreshingly honest and efficient auto repair people who are focused on customer satisfaction with quality repairs at fair prices. I would not hesitate in recommending BYOC to any of my friends and family. Thanks!!
I have been a customer since Carlos and am happy to continue with Eric as new owner. I like that he tells you whats important, what can wait etc. I trust and highly recommend to anyone looking for a mechanic locally.
Great Customer Service! We called same day needing an oil change on our Macon. Eric and his team were able to squeeze us in with minimum wait time. We received quality work at half the price I would have spent at the dealer. If you’re looking for quality auto service at a great price check out BYOC!
I took my car to a different shop and they said they couldn’t fix it. I brought it to BYOC and not only did they fix it they made sure the car was in working order before I picked it up. They are extremely professional, the work is outstanding and they are in constant contact with you so you know exactly what is happening with your car. I’m a new customer for life. Thank you BYOC.
Eric, Carlos, and Juan know their stuff. They took care of my BMW 328i Manual 6-Speed Coupe 2007 really well. I was having clutch issues and they took great care of that and other issues(old hoses, starter issues, vanos, etc) so that I wouldnt have to come back for a long time.I really appreciate that mentality because its about whats best for me so I dont suffer later by being stranded in the middle of nowhere. Its great to know someone that takes your time seriously and possible issues that come up so you dont pay more later. My e92 runs great now.
I was having AC issue with my 13 years old Honda CRV. I texted Eric for a quote on repair service and he responded within an hour. Eric was very professional in explaining diagnosis result and found out on other issue with the car, provided recommendations and options for repair service. The car was fixed within 48 hours.Overall, I was pleased with the service and would highly recommend to anyone looking for quick turnaround car repair service.
Called BYOC in the morning and told Eric I needed a new battery for my car. Eric checked his inventory and told me he had to order it in, and that I can come in the afternoon for the installation. I went in the afternoon and Eric and Juan completed the job in 15-20min.
Eric and his crew at BYOC are extremely reliable, honest, and professional workers. I have also gotten service at this location when the business was under the name Milpitas Garage. With Eric running the business, the exceptional operation and service for the shop has remained consistent to how it was operated under Carlos. I went to their location near opening time to get an oil change and then took a quick walk around the corner to get sandwich. By the time I came back service was done. Once the oil change was done, I scheduled for my brake pads to get replaced on the upcoming Thursday and Eric gave me an estimate on how much the service would be. When I came back to the store on Thursday there were no changes from the estimate, service was under an hour, and they also noticed 2 of my rear lights were burnt out so they ended up changing those as well. Overall, service was fantastic and I will gladly continue to get service at BYOC Auto Repair
Absolutely great service. Eric was clear to communicate price, expectations, etc. Very pleased with the service and repairs
I brought in my car to Eric/BYOC after it was damaged in a collision. There was suspension damage and the steering/handling was really off.They replaced both front struts, the driver side front lower control arm, the driver side front axle, and did a 4 wheel alignment and an oil change - all in a little over 1 day (picked up the very next day).I was impressed with their courteousness and professionalism. I was shown the damaged parts when I went in for the pick up.I will be going to BYOC from now on for major auto service.
Quick and very thorough. Appreciate the assistance with my tire situation
I have been here for my Honda check after 85k miles.Eric is a good guy who explained clearly and pointed out the issues of my car.Will be back for the next inspection time.
The staff was very very helpful because they went through my car as soon as I got there ! Diagnostics run, errors cleared, the battery was bad ! With the battery replaced the real problem was with the trunk not closing completely . Thats what i went to get fixed. It was diagnosed to need new parts. With the new parts replaced next day My Lincoln MKZ was fixed for way less than i was quoted for the diagnostics + having to rent a car for 4 days ! ! ! ! !Now you know where to take your carWhat a relief
My 06 lancer evos front struts were blown. Wanted them swapped all 4. Price was very reasonable for the work that was done. Eric was very friendly and professional, most of all someone I can trust. I felt like I just made a great friend! Alignment were done perfect and exact. Not going to go anywhere else from now on!
Very competent team, very responsive. I have been there many times and never had to go back after a fix. I appreciate the fact every time they substitute a broken part they show you the old one when you check out.
BYOC Auto Repair treated me fantastic! Timely, affordable, knowledgeable, & professional. Thank you Eric, and crew @ BYOC!
Carlos is extremely professional and very friendly. Keeping the current situation in mind they sanitized my car before handing it to me after the service.
I was looking for an honest mechanic in town and Im happy to have found one!
Great communication. Very professional and fast service. Thank you Eric!
The owner Eric was very knowledgeable and honest with the repair. He got the job done quick and i will definitely come back on any future car repair needs.
Nice people but expensive for basic services such as oil change and transmission service. They quoted very high prices for dealing with oil leaks. Car still leaks after paying high price for oil change.
Great place! Will be back. Eric was very helpful!
Used to be Milpitas Garage. Same excellent experience and services.
Eric is very thorough and very nice person to work with.
Prompt, courteous service