To begin they sold me an item they didnt have in stock. They proceeded to mail what I must assume was some junk they had laying around as you can see in the pictures from my previous posts. When I called to find out what gives, they said it was a mistake the correct item would be shipped immediately, which was on 4/15/2013. That was a lie as I later found out the item was out of stock until 4/18/2013. I called on 4/22/2013 to find out what was going on, they claimed the item was mailed on 4/19/2013 another lie as the shipping label was printed on 4/20/2013. I spoke to supervisor named Anne, she claimed the item was mailed on Friday 4/19 saying they were closed on Saturday. So I asked her to track the package with the tracking number she gave me and tell me where it was. She lied again saying USPS was unable to locate the package and would be contacting them in 24 hours, when in actuality the package wasnt mailed until the afternoon of 4/22/2013. I spoke to USPS they said the shipping label was printed on 4/20/2013 and the item was dropped at Milpitas post office 4/22/2013. I hope I have helped shed light on this shady outfit.