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Crystal Auto Body
8722 N Granville Rd, Milwaukee, WI 53224, United States
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Crystal Auto Body
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Jo
Review №1

Cannot recommend Crystal enough. Honest, hardworking and extremely efficient with their work!. Went in for an estimate on my wifes car after she kissed the garage, and they were able to remove the paint transfer and fix the scuff at no cost. I didnt realize a little rubbing compound would take it off. They could have sanded and repainted the fender and charged me the cost of doing that. I would have not known any different. They were honest and took care of it simply and at no cost right there in the parking lot. Since then weve taken our cars back there three times for paint and body work. They do an awesome job each time and you always feel like family when they are working with you. 100% we will be back again!

Ja
Review №2

I cannot reccomend Crystal Auto Body enough! Was referred by family after my accident, which resulted in about 10k of damage. Beyond grateful for Bill, his wife, and his team. Bill stood up for me and my interests when dealing with my insurance, which was so helpful and not an easy task.. Aside from that I cannot tell AT ALL that my car was even in an accident. And as you can see in the pics thats pretty unreal.. Bill and his team did a phenomenal job. Communication was great from the very beginning and all throughout as well. And they finished my car way quicker than I expected. One of Bills employees even came in on Saturday (when they are closed) to paint my vehicle which sped the process up even more.. Not to mention Bill and his wife are so kind, helpful, and just simply good people. I would absolutely recommend them to anyone I know. Thank you again so so much Bill!

Jo
Review №3

I have an older Nissan that I was getting ready to hand down. the car had the typical Nissan rust issues which few body shops were willing to touch. Bill gave a fair price and did a very nice job on the car. He also took care of an issue that I found out later was my mistake. Above and beyond. Very professional.

Sa
Review №4

My car looks fantastic! Crystal does great work at fair prices. Explained all the options. We are frequent flyers and wouldnt go anywhere else.

da
Review №5

Needed some bumper work done. Called to see if they would be able to do that. Suggested I bring it in before calling insurance since the repair maybe less than the deductible. Gave me an estimate well below the deductible and said it would take less than an hour. In and out in about 15 minutes. Great work, friendly people and no hassles. Highly recommend them and they work with all insurance.

Wi
Review №6

I was in an accident a few months back, Crystal Auto Body took care of everything and made my car as good as new. They were professional, extremely fast, and a great price. Would recommend to anyone. Cannot thank them enough for their work.

De
Review №7

Crystals is professional and the staff is amazing! Bill Zoesch is an awesome guy. They did an excellent job on my bumper at a price much lower than I thought it would have been and I really didn’t expect for my truck to be vacuumed out when I got it back!!! If I ever need an auto body shop again Crystals is the only place that I will go. ❤️

De
Review №8

Have used their services several times. Body work and accident repair. Very professional, competent, and on time. Would recommend to even my closest friends.

Je
Review №9

They did a great job. You cant tell that I was rear ended! I cant recommended them enough.

Ch
Review №10

What a great family business. Bill & Chris turned my very unfortunate situation into a blessing that I was very grateful for. They really know what they are doing and it was apparent how important that is to them when they made extra effort to be sure it was done right even when my insurance company gave me a hard time about fixing a small quarter size dent & blending my paint correctly (amongst other things). My car is looks brand new and beautiful (inside & out) after being plowed into by someone with no car insurance at work while parked without me in it thankfully. They were professional, knowledgeable, so very kind & friendly. They kept me updated on every step between them and my insurance company. I will definitely be returning should I EVER have the need and I highly recommend giving them your business.

Le
Review №11

A few words are not enough to descibe Crystal Auto Body and its Staff. However, I will try anyways. Honest, Professional, Fair, Provides quality work, Communicates well.

Pr
Review №12

My work van had been at this shop for weeks. I was waiting for the insurance company to total out the van. Finally, I was able to go and get everything out of van. I had a power sprayer that was installed that had to be removed. It was bolted in a way after 3hrs I was unable to removed it. Luckily one of the mechanics saw me struggling and came out and help me out. He let me use his personal tools and help me finally get the bolt off. I appreciate your help, I would highly this auto body shop!

Ju
Review №13

Great job a d great service.

Bu
Review №14

Crystal Auto Body is outstanding! The team led by Bill and his wife and son provide the most professional and customer-oriented service you can find in Greater Milwaukee. They really care about people, and their work is beautiful and very fairly priced, and the shop and office are impeccable...all reasons why it has been my first choice for body work since I discovered it many years ago.

Ur
Review №15

Crystal Auto Body did an Amazing job on my vehicle 👏 The owner Bill is phenomenal and very honest! My car was damaged during my repair and he made sure all repairs were done without any additional costs to me. He is something to brag about!!! He has restored my faith in Auto Repair Shops. Yay Bill :)

KR
Review №16

What a great neighborhood body shop! Drove right up to dedicated estimate parking. Had 3 estimates done and picked Crystal. Had my car back within 3 days. Repairs and paint/stripe job looks great!!! They were very accommodating and kind, even when I made an error. I will definitely go back if I need more work done.

Da
Review №17

Had my car taken here and they did a phenomenal job. The car looks like brand new again. They helped me through the entire process of getting a rental car, getting picked up and dropped off. Staff very friendly. They even buffed some some other spots on the car. Bill the owner gave me a quick and reasonable estimate and fixed the car fast. If anyone is reading this, take to Crystal auto body and you wont be disappointed. Thanks again Bill!

Da
Review №18

I wouldnt go anywhere else for my auto body needs. They do impeccable work and never disappoint.

Ja
Review №19

Im very happy with my experience at Crystal Auto Body. Honest estimate, good communication throughout the job, excellent follow-up, and they definitely stand behind their work. Also, Bill is great to work with. I wouldnt go anywhere else.

Ah
Review №20

I am very happy with my experience at crystal auto body! They are nice, professional, and accommodating. Two thumbs up!

Te
Review №21

I went here a few years ago after someoneone ran through a red light and torn up my car. I was so pleased with them I was been back a few more times for other repairs such as a motor in my window annd a dig in my paint from a hard object.. I would strongly recommend this body shop they are really professional and reasonably priced.

Ty
Review №22

Crystal Auto Body recently repaired/repainted the rear bumper cover on my wifes 2016 Honda Civic, and they did an excellent job at a very fair price. The shop itself is modern, with a clean and nicely decorated office area. While I hope I will never have to return, we will definitely be returning to these guys if we need future repairs.

Do
Review №23

Crystal Auto Body is the BEST place to get your car repainted. I looked all over the country (really!) for aHUMMER H3 ALPHA with less than100,000 miles on it. We finally found one in Illinois but it badly needed a paint job after sitting in the Florida sun for 8 years. Bill and the guys did a super job and even fixed a few little things that we had not even noticed since we really hadn’t driven it yet. It now looks showroom new and we couldn’t be happier.If you need any collision repair or repainting done, look at the cheaper places first but know you’ll have your work done at Crystal!

Ma
Review №24

Really good e

Mi
Review №25

These guys do a good job and stand behind it. They fixed up one of my cars and when I came back to get some adjustments they were quick to fix and were very curious. Id happily give them my business again.

Ka
Review №26

They are the best! They went out of their way to accommodate me. In addition to the car repairs, I needed an oil change and tire rotation. Since they don’t do that, they took my car to Firestone and had it done before I picked my car up. Also, the people were very friendly, and their quote was the lowest I had gotten. The repair work was excellent, and I would highly recommend them to anyone.

Da
Review №27

Fantastic work done on my GMC pick up. Fixed my rear bumper & tailgate with expert precision and expedited effort to get it back on the road!

Re
Review №28

I had a great experience here. We had a bent hood bracket that rendered our car undrivable, and Bill bent it back into shape in no time. Furthermore, he refused payment for the work he had done. I am VERY impressed with Bill the owner, and the shop itself. If I ever have any more auto body work that needs to be done, crystal auto body is the only place I will go. I strongly recommend this place, as they clearly care about people, not just about making money.

Jo
Review №29

Absolutely the best auto body shop in the metropolitan Milwaukee area. Expert repairs! Well worth your drive. Never ever had an issue with them.

Ky
Review №30

I used Crystal auto body to fix my crashed Cadillac CTS-V. Their quality of workmanship is unmatched! The car looks as if it rolled off the showroom floor!

Cl
Review №31

Excellent customer service, very friendly and helpful. I brought my car there to have my headlights looked at( New ones weren’t fitting properly )and they came out and tried some things just to help out . I ended up having them work on it there as they were able to fit me in later in the day. They fixed my problem and everything looked great. Highly recommend

El
Review №32

My husband and I took my mother-in-law to church. She is in a wheelchair. When we came out of church our windshield was cracked and their were scratches and marks on our hood and side of the car. Crystal Auto body was so helpful. The people were very kind, friendly and willing to help. Great customer service! They were able to fix the marks on our car. Their prices are good! We highly recommed them!

Er
Review №33

Hands down the best body shop in the world! great service and every staff member is extremely friendly and very helpful. They did outstanding work on my car couldnt even tell anything happened. If you need any work done body wise dont be stupid go to Crystal !!!!

Ke
Review №34

They have very reasonable pricing. Bill and Kris are very professional and nice

Su
Review №35

Thank you to Bill and Crew for the helping us out to get my son’s truck repaired over the holidays. He hit a deer during holiday block leave and working with Bill, they completed all the paperwork and repairs within three days! Great professionals to work with, we highly recommend!

Ki
Review №36

Humble, patient & helpful.The staff is VERY helpful. They couldnt fix my car as I had convertible issue but the staff helped with contacts who can fix them, took some time on a busy day to help me. Shows how they treat their customers eventhough they are not going to make money of me.

Mi
Review №37

I would give them 0 stars If I could. I had some light scratches on the rear fenders of my 2 year old pick up truck. The scratches where only to the primer. I went to Crystal Auto Body because of their life time warranty. 3 years later I noticed the paint began to bubble only on the fender that they painted. I went back to Crystal Auto Body and showed them the bubbles. They told me that this wasnt covered under warranty because it was probably rust starting from underneath the paint. They said that I should go back to the dealer where I bought the truck from. Funny thing that only bubbles I have on my truck are on the fender that they painted.

Da
Review №38

I brought my Chevy Cruze into Crystal Auto Body to have an estimate done... Bill was not only very professional ..but also calm mannered and understanding of my situation....I will be coming here again in the future....for sure!! Highly recommend

Ro
Review №39

I needed work done on my cars by Crystal Auto on two occasions, both on cars that were less than two years old (ouch). The owner Bill is a straight shooter and the shop did an excellent job. Very professional. Would recommend Crystal Auto ever time.

Ma
Review №40

I needed work done on a car recently and they did an amazing job! Everyone working there was friendly, helpful, and professional, and the cost was very reasonable and true to the estimate. I needed to have my car ready to drive out of state rather quickly and they did everything they could to ensure that my car would be ready in time. If I ever need auto body work done, Ill be going back to Crystal.

Lo
Review №41

Amazing, personal quick service. Second time around and thrilled, again!!

JU
Review №42

Jake did an amazing job repairing my car. I would highly recommend Crystal Auto Body. They are honest and fair. Guarantee you will not be disappointed if you use them..

Me
Review №43

Excellent job

Ke
Review №44

Excellent customer service. I was very pleased with the work they did for me.

ma
Review №45

They were very professional from the first call I made to them, I was struck by a hit and run individual. I called and a tow truck was there within an hour. They did a great job on my car. I also needed work done on my mini van, they also did this in a half day. They do a great job and would never take my vehicle any where else. EVER! Thanks to the staff for your efforts!!!!

Ke
Review №46

I had my 2009 Ford Escape repaired at this location. The right rear quarter panel was rusted. The repair began on Monday@08:00. I picked up my vechile Thursday@15:00. The repair was completed ahead of the estimated time. I inspected the repair it looks perfect. The vechile was clean an polished. Also the cost to repair came in under the estimate. Bravo to the team and to Crystal Auto, I will pass this success on to other people.

P
Review №47

Family owned business that is very accommodating! They are helpful, will bring you back home while they are working on the car.

pa
Review №48

Every business would be successful if they ran it like this group..totally professional operation

Ju
Review №49

Best place ever .... saved me so much money ... THANKS TO EVERYONE AT CRYSTAL AUTO BODY !!!!

Ca
Review №50

Great work, reasonable, professional & friendly employees. Would highly recommend.

Ki
Review №51

My crash was not great, but Bill at Crystal Auto Bodywas wonderful. I recieved my estimate within three hours, they worked directly with my insurance company, the work was done ahead of schedule and my car looks brand new! Super service and workmanship!

Je
Review №52

Did an amazing job on my car. Did it super fast...so I could have the car for the weekend. After I drove away I noticed they cleaned the interior ... the floor ...the leather seats ... Thank you!

Ru
Review №53

Ive had this body shop do work for me twice over the last two years. They were reasonable about their estimates, told you exactly what they were going to do to fix the damage, and repaired the damage in a reasonable period of time.

Jo
Review №54

Highly professional, would highly recommend.

wi
Review №55

Good people they do good work

Na
Review №56

Best auto body shop in town. The owner and his staff are the best.

Ke
Review №57

I would recommend this place to anyone. TOP NOTCH. I would not go any where else.

Ma
Review №58

Exceptional service, top-notch repair, and fair prices

Na
Review №59

Literally in tears!!!! They fixed my Front right light and my back bumper for a reasonable pricing conpared to other auto places! They’re so nice. To dave and laura plus the other employees and front desk assistant thank you guys so much. God bless you all! I really appreciate your customer service and honesty. Keep up the excellent work!!!

Ro
Review №60

Fast, Fair, and Friendly Family owned.I wouldnt think of going to anyone else.

Di
Review №61

Real friendly people wonderful service

St
Review №62

Customer Service the way it should beLong time customerExcellent

As
Review №63

My family has been using this company for years! Absolute best!

De
Review №64

Heres a straight honest review...I took my classic Corvette into the shop for an estimate on driver side window, since this is an Auto Body Shop...Man was I taken for a ride. First of all the part to repair the window was only $31.00 which had to be ordered and would be in a week later, so I picked up my car and told someone would call me when the part arrives. After a few days later I take it back, then was told that one of the guys broke the part trying to install it, now stating that it might need a window regulator which would cost $280.00, So now the car needs a regulator? Thats not true when I could hear it turning..Then something happens that Ive never experienced, Someone sends me a txt with door parts scattered around on the floor of the shop telling me how hard of a job it was to put it back together, ( this is an Auto Body shop whats the problem? Is all they do here is paint cars, but dont normally do windows?? Not once did I get a call on a quote of how many hours/nor the hourly rate....I get a last minute phone call just before closing to tell me my car is ready and the cost is $248.00 I couldnt believe what I heard, so I asked to speak with the owner, he wasnt there so I spoke to his son Jake who tried to justify the cost stating they spent alot of time trying to put it back together, which I felt that was not my problem . I feel that there should have been a well qualified tech thats experienced in the installation of car windows working on it there wouldnt have been an issue.. I also asked why wasnt I informed of the hourly rates before continuing the job?He apologized for his dads mistake, stated he could take off $48.00, which I didnt feel was fair, but thats a lesson well learned.. Heres My Advice...Please take your car to a well qualified Auto Body Shop that specializes in all aspects of the words......NOT JUST PAINT.

Ga
Review №65

Great job, trustworthy, friendly, quality, quick and easy

Ge
Review №66

Excellent body work!!! Superb customer service

Jo
Review №67

This has been my go-to body shop for close to 14 years! Bill and his team have taken care now three of my cars - unfortunately for small and big repairs. I’ve had the unfortunate luck of having damage done to three of my cars due to other drivers at fault or hit and run incidents. No matter how big or small the job Crystal comes through...and in that fussy car guy who would notice even the little blemishes! When my 2012 Mazda 6 was in an accident I did more damage to parts of the car you couldn’t see than what was cosmetic. I worried my car would never drive the same again and Bill and his crew assured me that wouldn’t be the case and they were right - was good as new when I got it back. Both my Mazda’s were the pearl white paint and they did a good job matching...as could as can be done with that color. What I love is that even with my small jobs (yearly visit to have paint chips filled and scratches buffed...salt in winter is the culprit and I do a lot of highway driving) Bill is so great to make sure my car stays as new looking as possible! Great customer service all around - couldn’t more highly recommend!!

Jo
Review №68

Very nice AND quality workers.

BI
Review №69

Amazing place to have any automobile fixed.

Ma
Review №70

Great service

Mi
Review №71

Great work

Ju
Review №72

Helpful, honest guys

Information
69 Photos
72 Comments
4.9 Rating
  • Address:8722 N Granville Rd, Milwaukee, WI 53224, United States
  • Site:http://crystalautobodyinc.com/
  • Phone:+1 414-355-6647
Categories
  • Auto body shop
  • Car repair and maintenance
  • Truck repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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