Just had my first service for my first Porsche. Mike the service manager drove out to my house for pick up and drop off because the loaner was unexpectedly unavailable.Drew, the tech who oversaw the work, texted me with updates, made payment through my phone super easy, and took time to explain everything about my car when it was done. When I got home, my car was sitting waiting for me.I am really happy with my car purchase specifically, but even happier to know I’m taken care of and Important.After all of his help, Drew’s final comment was to save his number, and reach out to him at any time. He said he planned to be there for at least another 30 years :)Knowing that made my day, and really affirmed my decision to buy the car and service it there. Thanks to everyone who was part of the process.

Nice facility and staff. Rob made the buying process about as seamless as possible and was a pleasure to work with

Excellent service. I know cars are in short supply but asking 10% over MSRP is not a good signal to a new Customer. Adding nitrogen for $200 for every car is a bit cheesy.

Consistent, outstanding service by the Porsche team in Glendale and this week was no exception. I had a punctured tire that was slowly leaking and was having to fill it up every two hours. A simple fix, but no local tire shop had time to fix or store overnight to fix the next day. Andrew Putterman at Porsche returned my call within minutes. Though they were booked for several days they worked in the car between scheduled jobs and it was done the next morning. They also washed the car inside and out though it just a simple plug of the tire. This is my fourth Porsche through them. Andrew and his team are the reason I keep coming back.

Went to porsche milwaukee north today to test sit in two cars I have been interested in. Drove to umansky / porsche and asked for a salesperson to just open the two cars I was interested in. I did not require a test drive. I asked for help since I had recent knee surgery and am disabled. Called and was told they dont come outside, that I had to go inside to get any assistance. So thats really not very handicapped friendly.Funny thing is I have owned porsches and bought new cars from that dealership under the previous owners. And since they are very close to my house I would likely deal with them for parts and service and maybe buy from them.Yikes. I have been a porsche club member and done events and been to dealers all over the us. This was my only bad experience.

I am a proud new Porsche owner and, much to my discouragement, the check engine light came on this morning. I called this dealership to ask if I could have them read the code just to find out what the error was and they said in order to do that I needed to make an appointment for a full inspection costing $150. Unfortunately for them I know that I can buy a whole diagnostic tool for $150 and read fault codes for the rest of my life. I decided to do that instead. They could have had me for a customer, but their predatory practices have chased me off.

Repaired my Panamera in a timely manner and good price. Very satisfied with their service department!

Drew and Rob are very helpful. the whole crew is great there!!!! 5 stars all day..

Extremely helpful and kind dealer! Katie, a service representative, went really above and beyond in gathering and sharing documents!

One of the best dealerships in Milwaukee. Regardless of brand. They dont play games, know what they are talking about and ensure you get the best deal and exactly what you want. Their used selection is top notch and any car you choose is quality. The staff is fantastic and service is one of the smoothest experiences. Even if you think you cant afford a Porsche, stop by, you may be surprised

My son turned 13 10/31 and one of his ONLY wishes was to take a ride in a 2020 Tycon. I made “1” phone call and spoke to Rob and he wasted no time to tell me to bring my son up to the dealership and he would take care of his wish and he did just that!! My son was so excited and smiled the rest of the day!! I would recommend the silver spring location to anyone. This experience has pushed me to the point that I’ll be back to purchase my next car with them. Well done Rob 🙌🏾🙌🏾🙌🏾

I drove 30 miles to this location after calling ahead. I am in the market for a new 2020 Porsche and have been shopping and researching for some time . Upon my arrival Trevor the ‘manager’ would not permit me to test drive the Macan Turbo because he felt that :A. I’d expressed an interest in a different trim potentially. One that I as of yet, have not driven.B. I’d expressed an interest in negotiating the price given that it’s already July and 2021 models would be appearing shortly.C. They have only 2 models with limited availability and 18 miles (Gasp!)and he felt my test drive would waste his low miles?Please save your time.If you’re willing to spend this kind of money on a new vehicle, find a professional dealership. I’m neat, clean and professionally attired, and I can afford their product.This was the most insulting experience of my life.Trevor strolled away from me with the confidant smirk of a used car salesman.I would never buy anything from this dealership and they degrade the Porsche name.I am German car enthusiast and a current owner.Footnote: the 5 star review following mine is from an Affiliated Employee, Ben Lakis who is a salesman for Mercedes Benz AT THE SAME DEALERSHIP. As others have noted the positive reviews on this dealer are from employees.

Rob, Trevor, and Anthony were outstanding! Highly professional, straight forward communicators, and friendly. They made buying a Porsche fun and stress free! We not only have a new car, we have 3 new friends!

Rob and Aaron were excellent to deal with during the entire car purchase process. Rob took the time to insure I understood all the features on the car and personally made sure the car was fully detailed before I took it home. Aaron is exceptionally knowledgeable about the Porsche products and was extremely helpful in clearing up for me the haze around the multitude of options that Porsche offers on their cars which can make comparing two of the same model of car difficult. Overall, very well done.

Went in to have my car serviced, and they kept up to the expectations that Porsche offers. The Service Department is second to none!

Brought my Panamera in for an inspection Drew was more than helpful customer service was phenomenal the issues with my car was repaired. Im highly satisfied which is why I will be making another Porsche purchase very soon. Thanks Drew and Porsche

Took car in to change to winter tires and an update on October 13. Returned to me on October 26.Car previously was in your shop for 2 months in 2018.Nice car. Not reliable

Great selection Porsche accessories and of course Porsches!

Outstanding, trustworthy dealership! My salesman was so helpful. He answered all my questions, returned all my calls, and never rushed me into a decision. Competitive pricing combined with friendly service. I would not hesitate to do business with Porsche Milwaukee North again. I highly recommend this dealership!

Everything about this car buying experience was terrific. Nothing pushy, nothing frustrating, it all went smoothly. Dustin was wonderful in helping me understand the options in my car and he told me to come back anytime for more help. Who does that these days? I would definitely go there again.

Bought two new cars from them in the span of a year. Came back for the second because I had a great experience buying the first.Worked with Dustin, who’s very responsive and knows a lot about the cars he’s selling. He got me exactly what I wanted.These guys are pros and understand what a good customer experience looks like. I’ll buy from them again.

Excellent customer service. Tom Herbert, my Service Advisor, consistently exceeds my expectations. He takes time to focus on my needs and explains the service options clearly and succinctly. Hes always very approachable and pleasant. I must I have a similar interaction with Jim Smallins. Its really goes to the excellent level of service from the entire organization.

Ease of purchase; friendly; fair pricing; car was immaculate; very accommodating to special requests. Recommend you check them out for your next purchase!

Dustin and Aaron were awesome. Quick dealer paperwork session and a great delivery of the vehicle by Dustin.Dustin worked hard to find the right vehicle for me and succeeded making me very happy.10/10 would recommend dealing with this dealer group, very professional all around!!!

Totally first class experience. Dustin provided me with all the documents, pics, and reassurance I needed to make a cross-country purchase … not to mention a great deal on a great car. Five stars are not enough!

I had a great experience with my recent oil change and other work. Tom from Service also took care of some other items that he brought to my attention. A pleasant surprise! This type of customer service is rare these days and greatly appreciated. Thank you!!!

Very attentive and friendly staff, great service

I took it in because check engine needs service light was on. Living over 100 miles from nearest dealer makes this quite inconvenient at best. After I picked it up and drove 3 miles the same light came back on.The next morning it came on right when I started it up. After driving it 2 blocks coming off a stop light it ran very rough when I accelerated then began running smoothly and the light went out.. I then drove it the 210 miles home at 80 mph and didnt have any troubles. Hopefully it will behave itself for awhile now. Will ask dealer to drive it at least 5 miles after they fix it next time.

Came to buy a car but changed my mind because they didnt know how to let me shop in peace I hate to feel pressured into buying something I dont want or know little about.

Bought a car from them around 730pm. The next day going to work 6am the rear driver sider caliper fell off. later that day I noticed the washer pump for the windshield didnt work,or the license plate bulb. Then also noticed the rear turbo was leaking oil also. contacted them about this and they refused to fix it. Even though it was checked all good on the safety sheet. Keep in mind I fixed the washer pump and license plate bulb. They still wouldnt fix the leaking turbo even though on the safety sheet it said nothing was leaking and it was.

Maria was great and made the car buying process a breeze.

Ivan is the best salesman ever!!! Very understanding and patient with his clients. He really listen to me and my needs. I love everyone there.

They were highly recommended by a friend. And I can see why, I had a wonderful experience.

Always great and friendly service. The Staff is wonderful.

As ALWAYS the service team (Tom) is fantastic! Very accommodating, goes the extra mile to take care of me AND ensures a top of the line loaner. There is no where else to go for service but here! I’ve been treated so well with both my vehicle purchases and with service needs I’m extremely happy!!!!

Making it right is what they do best! I feel like royalty every time I walk into the dealership and everybody is always aiming to please. I never understood the meaning of being a Porsche owner until Aaron Vrhovnik introduced me to my Cayman! These guys are absolutely fantastic!

This was the single easiest car purchase I have ever made. The team at Porsche Milwaukee North respected my time, and ensured I found the vehicle that suited my wifes needs. After driving her Cayenne, I believe we will soon have another Porsche in the stable!Kudos to Dustin, Young, and Chris Palmisano for rising to the occasion.

I have bought 4 cars from Keith at another dealership. So naturally when I needed a new SUV I went to him now at Umansky And it was by far the best yet. Top notch treatment, the vehicle was used but was immaculate and I was thoroughly impressed.

Amazing Experience... Being new to the area (and a female) in the car sales industry that is usually two marks against me right away, so I was concerned with finding a dealership in this area that I felt comfortable with. I have been researching a lot, looking at all kinds of different models trying to decide what I want. When I came in to test drove a Mecan, I had a million questions (there was a lot!) and they were great at being patient and answered them all for me. They were direct, professional and extremely knowledge, I couldnt have asked for a better experience.So if anyone is new to the area (or not) and looking to purchase a Porsche, I highly recommend this dealership.

The Porsche Milwaukee North (Umansky Motors) service team led by Tom Herbert is excellent! Tom and Bianca have a can-do attitude and delight the customer by being prompt, responsive, take personal ownership of the task and always have a smile. To the Management team - Take good care of the Porsche Umansky Service Team as customers like me will continue to come back because of them!

I recently visited Porsche Milwaukee North looking for a new vehicle and was completely unprepared for the experience I was about to have. The sales manager, Aaron, went above and beyond my expectations - both in his knowledge of the product but more importantly, in the service that he provided me. I came in debating between two different vehicles and Aaron took the time to get to know me, what I like, my needs, what I use my vehicle for and was able to make a recommendation that best suited me. I couldnt be happier with the decision I made or the experience I had!

Timely ....cordial and pleasant experience. Very customer focused.

My service manager Tom gives me his full attention with a smile. He is good natured and serious about our auto needs. He delivers on his promises.

Umansky Porsche has a record of outstanding service to their customers. This is all made possible by its outstanding, honest and a very pleasant service representative TOM. Every time I take my car here, I’m amazed with his knowledge and his ability to solve the problem.I wouldn’t hesitate to take my car here. Thank you TOM for your dedicated service with smile.Mohiuddin.

For a Porsche dealership and for the $330 price tag for a routine service event, the experience was just ok. At an absolute minimum, I would have expected the dealership to clean and wash the car and fill up the tank. None of that was done.Besides that the communication to inform me that the service was complete didn’t happen and I had to call the office.Overall, I expect more from the service department of a luxury car dealer.

Great experience getting oil changed @10,000 miles. Porsche maintenance team just great. In and out ahead of scheduled.

Got my Porsche in very quickly and repaired it just as quickly. Great service.

Purchasing the vehicle from this dealer went without a hitch and the sales consultant was informative and knowledgeable.The preowned vehicle had only 7700 miles, but the interior could have been cleaned more thorghly.Other than that, the car was exactly as advertised and it was a great deal.I would buy another vehicle from this deal again.

Ben McCully was outstanding to work with when I was selecting my Porsche. I was most impressed not only by his professionalism and courtesy, but his technical virtuosity insofar as facilitating the right choice and my satisfaction in making the right purchase for my needs.

First time in.Car repairs came back as requested.Loaner was nice.Washed and cleaned inside and out, which was greatly appreciated.

The customer service at Umansky is beyond reproach. They are accommodating, friendly and professional at all times. This applies across all departments.

Thanks Tom for the great service as always. Being a Porsche owner for several years, I love the new dealership and new attitude.

The MB service team always attentive & top notch. Cannot day the same for the Porsche service crew. Very disorganized, no single point person, weeks-long repair time, much higher prices. Confused about how these 2 brands function so differently under the (newer) Umansky owners vs. the old Concours brand. Will have to re-think this firm.

Ben McCulley is terrific! Its true, Im his dad. But he did find an amazing deal on a car I bought from Umansky this year.

Salesman did a great job in helping me through the sales and delivery process.

Excellent service and able to diagnoses and fix the issue in a timely manner.Highly recommend

Tom, your continuous communication and concern throughout the recent repair is much appreciated. I will be sure to communicate that to Porsche when given the opportunity.

Service was good. The one month wait for a service appointment was awful. The car could not be driven for a full month, as a window was partially open.

I had an excellent experience working with the Porsche team at Milwaukee Porsche North. Manager Aaron Vrhovnik and Sales Consultant Trevor Erickson worked in partnership to ensure I had my questions answered and found a vehicle that met my needs to the letter. Their product knowledge and service was unparalleled.

Great service...easy to access location...besy staff around!

Work was done on time at the quoted price.Friendly attentive staff.

Nice people who seem to really care. Toms a real asset.

Extremely knowledgeable about Porsche products. These people know what they are doing and they do it right. Thanks

Umansky ALWAYS treats me better than any other dealer I’ve ever worked with. They are honest & upfront with me about what my car requires, and the free mini-detail they do to my car makes my smile and fall in love with my car again when I pick it up!

I had a great experience with Ben McCulley, traveled all the way from Texas for the privilege.

Ben McCulley was a pleasure to work with. Probably the most pleasant car buying experience that I’ve ever had!!!

All worked well, Alex was very helpful and always available on his cell.ThxByron

Had to return three days later after an oil change because of a cracked drain plug. They provided quick good service to fix the problem and inconvenience.

Amazing staff, amazing cars, amazing service, cant speak more highly of this dealership and their commitment to customer satisfaction.

As much as would like to express a positive review I cant do so at this time. After only 650 miles since taking delivery of my long search for what I thought was a good deal and great vehicle it has been nothing but a problem. 6 days after ownership the vehicle is displaying fault codes for Steering lock, Parking Brake and ABS/PSM failure codes. The distance I am from the dealership makes it near impossible to return for service without great heartache and cost. I took it to the nearest Porsche dealer and they found a broken TPSM bracket but this has nothing to do with the faults. The TPSM is working OK. I have sent the salesman and manager a request for help with this and am waiting on a response. Planning to take the vehicle to Tom Wood Porsche for investigation again, they found the broken TPSM bracket. While looking at possible failures other than the TPSM control unit I found that the right passenger floor area is soaked with water. The vehicle was serviced at approximately 1300 miles before taking delivery so I didnt expect this. Being a CPO vehicle this failure shouldnt have occurred. I can only assume that the drains are plugged and has now caused corrosion issues with the electrical harness running under the carpet. I hope that Umansky will stand up and do the right thing to make me a happy customer but as of now I very disturbed with my purchase. I have spent three weekends dealing with the purchase and now failure and its not over yet. Didnt plan or do I have time for this. Trevor Erickson did a great job but someone has has done a poor job of preparing this vehicle for sale. Had I know this I would have passed it up. Also while investigating the TPSM failure it looks like someone took my Cayenne for a joy ride through the swamp. Found dried grass embedded in the undercarriage while inspecting. I looked at this before committing to purchase and it was clean, probably why the TPSM bracket was broken. So for now I am holding my anger in check until this problem is resolved and I am a satisfied customer with the vehicle of my dreams. I have saved for some time to be able to do make this purchase, tried to find the best price, best vehicle I could afford and look what has happened, I am losing sleep and confidence in Porsche over this. Im sure in my dealership experinces that warranty will cover this repair. Besides being a new car owner several time over and at one time a Ducati motorcycle dealership owner. I know a lot about how warranty works. Also a factory trained technician in motorcycles and Large Caterpillar diesel engines. I am a development technician for Cat for the last 22 years. I could fix this but shouldnt have to, didnt think I was buying a fixer upper.SincerelyJeff A WatsonBrookston In. 47923

Just bought my car here, and they were great. Very little haggling, and I received a decent price for my trade-in. I would recommend.

I especially want to give a shout out to Aaron Vrhovnik. He went miles above and beyond to make sure I was treated like the queen I am! Lol. In all seriousness, I followed him from International Auto to Porsche Milwaukee North - Umansky Motors. From a loaner vehicle snafu to the touch pain I needed, Aaron was there to make sure everything was handled professionally and efficiently. And he WILL have my business again because Im hooked on the Elite Porsche branding.

Work was done well and on time. They gave me a loaner that added to the convenience.

Tried to contact them on two separate occasions and they never got back to me

Quick service on a minor recall issue. Problem solved.

Porsche Milwaukee North courteous and kept us aware of what the issues were.

Unfortunately my loaner was a dirty Jeep Compass. Also, I stood around for nearly 30 minutes waiting for them to bring my car from the back lot when I came to pick it up.

Excellent customer communication equaled excellent service.

Would have given 5 stars but car returned dirty with comment that the dealers wash was broken.

Love this dealership... before and now.

Trevor was a pleasure to work with!

Wonderful communication. Received many calls updating me on the service timeline will be back.

Friendly, courteous and professional.

Excellent customer service.

Another fine visit.

Very good with what my options are!

Wonderful very helpful

I was taken care of very well. A+ customer service.

Excellent Service.

Excellent