Alex was so helpful about the oil I needed to get very involved w customers thks
Needed an electric part for my headlite burned out. They had it in a dbl pack. Price was reasonable. I 👍.
Karen C. was simply the best at handling my parts issue.Quick, efficient and outstanding customer service skills.Thank you
Great customer service
Incident 1-20-2019 This is in regards to the store on 13th and Oklahoma. There were 2 guys working and I needed a battery for my daughters car and one problem after another was occurring but they both stayed totally professional and went above and beyond to try to help me, Alexander and Michael D. They definitely need some positive recognition because they deserve it.
Did not have the parts I needed at any of their stores
Cool car stuff
Buy stuff for your car
I was second in line waiting. Then an employee finally decided to work and open another register and he takes the 3rd person that was behind me for some stupid reason. I dont know how the heck that works but I was next in line impatiently waiting!
Went to Auto Zone up the street and the people their had no idea what a defrost tab repair kit was. So I came here to Advance Auto and they were very helpful and knowledgeable so I know where to go from now on and that is here. Thank you for making my visit pleasant.
I was put on hold 3 time female cleark was rude and unprofessional
They have really great people that help you with every need.
Great service and awsome customer service Greg and Lewis awsome guys took care of all needs and concern thanks guys worthy of a good race excellent service
Advanced auto have been a great place to shop for all my cars and I recommend this auto parts stores because they offer the best quality of products and good customer service.
Great service, people very Helpful and friendly, always will be my favorite auto parts store.
I love their on line ordering. Ive been pretty satisfied with the parts. Havent had any issues.
Worst customer service! Instead of easily issuing a refund, they would rather aurgue with the customer about weather you need it or not! I will never go back to Advanced Auto again because of this! And from now on its going to be either Auto Zone, Napa, or anywhere else! Just so I can avoid the rediculous patronizing I got from their employees! I just wanted to exchange and didnt even want a refund! And first they told me that the belt looked used and it wasnt! It was too much hassle honestly! Id rather spend money somewhere where Im appreciated as a paying customer!
Always have what I need n if they dont they will order it.
Pros: Nice cashiers and know their products. Cons: It doesnt have a wide variety of products compared to other stores of the same chain. There was garbage on the Parking lot.
All your parts needs fulfilled at a good price
Great selection of automotive needs. Service was friendly.
Very helpful replaced wipers for me.
My husband loves this place.
Great service. Fine everything i need.
They are always knowledgeable and helpful.
Great place great staff
Very knowledgeable crew working good pricing.
The manager there or the girl with red hair n glasses who wants to call herself manager is hella disrespectful and rude. They didnt have any of the items that I wanted or needed
Not only was the employee I dealt with OBVIOUSLY on drugs. It took me over an hour in the store just for him to mess up and have my part sent to the wrong store! 2.5 hours of my time and 4 Advance Auto stores later I finally got both parts I needed.... Will never be taking my business to Advance ever again.
They have what you need if your a diy like me plain and simpl
Great auto store very helpfull
Good please to bay car parts
They have good product
For being an auto shop youll always get the VIP treatment there.
The wipers blades that the website stated would fit my vehicle exactly did not. After the employee put them on he said the cover that goes over where they connect would not fit. He told me that it just would not look good and walked away. He did not even offer a refund, a different product, or even look into an alternative. Horrible customer service.
Very helpful employees,nice clean place
Very helpful Very friendly
Friendly service
Very hard to get but you go to the store because they dont know Auto Parts
Good customer service
They man that helped us was very friends
Came out to my vehicle and ran a diagnostic test, got me the code, no charge.
These guys rock, get a car fix cheap.
Helpful staff
Very helpful stuff
The staff always help me find what I need
Fast and helpful service
Very helpful staff
Fine.
Have my parts
Convenient hours
Ok service
Not cooperating.....they are not professional
Great service
Awesome workers
Good staff
Good service
Friendly
Friendly
Auto parts
😊😊
Jenial
The customer service is excellent and the treatment is friendly and they clear you of the doubts that you have help you find what you are looking for
A good place
Very friendly staff
The service of this store is poor people who work in that place does not comply with what they promote I hope that in the vicita vicita they treat me better thanks
For ... piesa ... u..parts..new ... goodGood ... attended ... al..Clients ....
Great service
Super conveniete